General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
The problem I am having with my car is a safety issue and their is not a safety recall on my model 2017 but their is one on model 2018 with same issue as mine, the issue I have is every time I fill my gas tank full or halft tank and when I live the gas station hit the road when I stop at a red light or stop sigh the car start shaking and turn off, I have to put the car on park and turn back on and start driving, car shakes while driving and at next red light it turns off again i wait until lights turns green and turn it back on. I replace many parts and nothing seeings to work I believe this comes from manufacturing issues. I am the second owner and I bought it with 21k miles used. But 2018 model have this issue and is on recall but dealer won’t do nothing because don’t have a recall.
No injuries · No fire · No crash
I bought this vehicle with 74k miles the car when cold starts well but when you start to drive and at 24 miles an hour it kicks then shutting till 30 mph then once warm the kick goes away but you feel a little kick when down shifting I contact GM about it was told no recall the previous owner said he took it when it had about 50k miles and they said the same thing so I took the vehicle to ammaco transmission shop they serviced it and the car still had the issue they told me it could be an issue with software.. I called once more to Cadillac and was told no recalls.. so I just feel like I have to give up and just drive it till it stops… I spoke to a retired mechanic and was told to leave you a message about the car.. he told me dealers will tell me to pay for a software or replace it I called and asked to see if they can please check the software and was told I have to pay $250 an hour and it might take 2 hours to check. I was told about a good will check.. I just don’t have the funds to replace this transmission and wanted to see if there is anything that you possibly can help me with
No injuries · No fire · No crash
The thermostat quit working. I've researched this issue and have seen this is a very common issue usually occurring when the vehicle has somewhere between 45000 to 55000 miles.
No injuries · No fire · No crash
I purchased the car on XXX. The car has been returned to the service department within the first 3 days. Sold to me without getting fully inspected. Service department did put new brakes and rotors on and I was told (no paperwork given to me) an oil change was done. On XXX in traffic on a dangerous highway, the car cut off. The car was not able to be jumped with AAA, was towed to [XXX]/GMC Service department. I was told by the Asst Svc Manager, on XXX the Tech told him My car was the starter. The part would have to be ordered and would not be ready to the following week. On July 7th I received a call from the SVC Mgr that the engine blew. I had to pull teeth to get the Mgr to pay for the engine of $8500 and yet he wants me to pay $1500.00. With having a car less than 21 days regardless if I went over the 3k miles and as -is, there was a 90 day warranty when everything should be covered. He has now rescinded because I reported this to BBB, Atty Gen office, NHTSA. This car was never inspected. I requested the On-star reports, Inspection reports for the last year and the Tech's findings and nothing has been provided except one. I requested several times the service report and the General Manager/owner is so upset, he submitted nothing.I have felt intimidation throughout this entire process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
My passenger side, dashboard bowls up in the heat and doesn’t seat properly. My fear for safety is that if I’m in an accident that airbag will not come out due to the dash bubbling because of the defect.. It seems to be an only problem with the platinum editions of the Cadillac XT5’s. There’s no warning lamps and it has not been inspected.
No injuries · No fire · No crash