BMW X3 Complaints (2020)

110 consumer complaints on file.

#11615441September 19, 2024
STRUCTURE
The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608527August 14, 2024
AIR BAGS
The contact owns a 2020 BMW X3. The contact stated while the vehicle was parked, the message to “Drive Safely - See Nearest BMW Service Center” was displayed on the instrument panel. The vehicle was driven to a dealer to be diagnosed. The contact was informed that the wiring harness associated with the driver’s and passenger’s side knee air bags needed to be replaced; however, the part for the repair was not available. The contact researched online and became aware of Manufacturer Communications Number: B650122; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593373June 10, 2024
POWER TRAIN
The differential mounting bolt will fail causing your differential to fall which breaks your driveshaft your transfer case and your exhaust system. This has been reported in well over 100 cars there is no warning light if driving at interstate speeds and this happens it could be catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585521April 26, 2024
AIR BAGS, ELECTRICAL SYSTEM
This is the message I get: "Driver restraint system malfunction. Passenger knee airbag rewired to control module . Carefully drive to the closest service center. Driver restraint system is reduced. Increased risk of injury in case of a collision. Continue wearing safety belt. Driver restraint system malfunction. " I went to Cavender BMW and was told the problem is with the Passenger knee airbag rewired to control module. The cost would be $1,400. I have 24,122 miles on the car. My salesman said that there have been quite a few of these problems. It seems there should be a recall if that is the case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577050March 13, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have records of over 900 other consumers including myself that have been asking BMW to fix a potential deadly lighting malfunction that leaves you with no dash lighting or a whiteout. This problem effects all the dash and HVAC controls where you can't see any the dash and safety components. I've reached out to BMW and they refuse to acknowledge the problem and have asked me to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564732January 10, 2024
ENGINE
I purchased the vehicle used on December 2, 2023. The vehicle randomly and intermittently exhibits a check engine light in normal driving conditions. The vehicle was inspected prior to sale, and engine oil was replaced prior to sale. The check engine light turns on and off sporadically but seems to turn on when the vehicle switches from electric to combustion engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564380January 9, 2024
EXTERIOR LIGHTING, UNKNOWN OR OTHER
This issue affects nearly ALL modern vehicles that support ONLY dark mode for backlit/light-imitting dashboard/infotainment screens. Back-lit, white text on a black background is very difficult to read for some people with certain medical conditions. For example, my wife has an intraocular lens implant. She can read road signs and physical 'white on black' text fine, but the LED backlit screen white text on a black screen causes the white lettering to glare and be blurry, making it difficult to read. I see this as a safety issue as she has to spend more time trying to read the dashboard and AC/Radio controls. Simple fix - require all auto manufacturers to include both a dark mode and a light mode for electronic displays. Currently the only ones I'm aware of who have a light mode display are Tesla and Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560653December 18, 2023
AIR BAGS, ELECTRICAL SYSTEM
Received warning on screen. “Driver restraint system malfunction carefully drive to the closest service center driver restraint system is reduced. Increased risk of injury in case of collision. Continue using safety belt.” I took the car in, and this was the diagnosis: “Driver restraint system malfunction. Passenger knee airbag rewired to control module” 24,122 miles on the car. $1400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560429December 16, 2023
AIR BAGS
The driver passenger restraint system light comes on which is a manufacturer defect that should be covered for the life of the vehicle (this is not a wear-and-tear) component. I called BMW and was told that the part is out of warranty. I would like an investigation of this part for all BMW X3 as the defect can result in fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556998November 27, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
1. Whenever I refill my tank the car will start knocking. It will be only for 1 or 2 sudden jerks. I have tried every grade and nearly all the brands of fuel but its still the same. Even I escalated the same issue when I had my car service done. But to no avail. It happens when I refuel the tank. Otherwise, no issue to my surprise. I Need to know if it’s a known issue? If yes then why no one reached out to me to provide solution for it? Its been years i have tried to escalate it but no resolution. 2. When i use turn signals (either left or right) it start skipping click sound. even when the engine is ON and even when auto engine start is switched off. It happens not all the times but occasionally. I also escalated it when i went for service but i was told if its not logged in system then nothing cant be done. For both issues i dont see any resolution. First issue is way too annoying as sometimes i loose power to engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550690October 18, 2023
SERVICE BRAKES
Trying to come to a redlight stop at about 35mph. Brakes stopped working and engine started revving really high by itself while trying to stop. Almost slammed into the car in front. Could not reproduce the problem and have no idea what is going on. The car also has all the safety features to prevent hitting something but did not work. Luckily the car in front moved forward to avoid the collision. Turned car off and back on to try to reset the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531228July 9, 2023
POWER TRAIN
Was driving the vehicle home and while driving I heard a loud pop and a thump. Had the vehicle towed home to see that the real differential bolt had sheared off the head!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530846July 7, 2023
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2020 BMW X3. The contact stated while driving 10-15 MPH, he heard an abnormal noise from the rear differential bolt. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529892July 1, 2023
VISIBILITY/WIPER
When we closed the front driver seat of the car while the car was parked, the back moonroof glass exploded, meaning the glass shattered into a ton of little pieces. Those glass pieces fell all over the back seat. There was no external cause such as something falling on the glass, etc. This happened at the same time as when we closed the front driver door. There were no seen issues with the glass prior to it breaking such as cracks or otherwise, and we had just bought the car BMW certified 2 months prior. BMW has indicated they are not taking responsibility, as they "can't rule out external forces" (although there are clearly none) and told me to reach out to my insurance for coverage. Glass falling all over the back seat is clearly a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525807June 7, 2023
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2020 BMW X3. The contact stated while accelerating from a stop, there was a loud, popping sound coming from the vehicle. There was no warning light illuminated. The contact inspected the vehicle and discovered that the upper rear differential mounting bolt head had sheared off. The contact took the vehicle to the dealer and the failure was confirmed. The vehicle was repaired under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525811June 7, 2023
POWER TRAIN
The issue is with the rear differential carrier bolt, Part # 33176760336. This bolt shears at the hex head and causes the differential assembly to misalign with the rest of the driveline components and causes further failures of the driveshaft and other items. Just in the past month I have seen several people post on the BMW X3M facebook groups and also on Internet forums about their broken bolt causing issues. The OEM bolt is a 10.9 grade bolt that does not appear to be able to take the stress put on it for daily driving. My car is exhibiting symptoms that others have heard in their cars before the failure occurred, Clunking when putting the car into drive or reverse. This can also be heard while going into second gear and driving at 5-20mph on light throttle then letting off the gas pedal and getting back on, this will cause the differential to clunk back onto the bolt and off. This is a failure due to a simple bolt component that could be enhanced by BMW to a higher tensile strength to avoid this situation from happening on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525813June 7, 2023
POWER TRAIN
Consistently breaking differential bolt that hold the rear differential in place, very widespread issue as well as being consistently noted in forums. Also a high number of differential completely failing across all years. Mine failed recently, two other vehicles at the same dealership had a broken differential. There needs to be a recall on both of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525837June 7, 2023
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2020 BMW X3. The contact stated that while the accelerator pedal was depressed, the vehicle made an abnormal sound. The contact stated he self-inspected the vehicle and noticed a loosened blot in the rear differential. The vehicle was taken to the dealer, who informed the contact that the failure was a common failure with the year, make, and model. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525863June 7, 2023
POWER TRAIN
The rear differential bolt is a known failure point on these cars. I see it time and time again where there is a clunk noise coming from the rear of the car and sure enough, the bolt has broken on the rear differential and leaves the car undriveable. BMW has said that they are unable to do anything without NHTSA informing them of the issue. There needs to be a recall or active service bulletin to address this issue. This failure is not a matter of “if”, it is a matter of “when”. There needs to be a stronger bolt in place otherwise it is a near $5000 repair to replace the rear differential if not covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525877June 7, 2023
POWER TRAIN
Rear differential disconnected from vehicle due to mounting bolt snapping, rear differential was also previously replaced by bmw before I purchased vehicles due to rear differential failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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