2021-2023 Tesla Interior Camera Replacement TSB

Understanding Tesla Service Bulletin SB-24-17-005

Tesla has released Service Bulletin SB-24-17-005, a campaign bulletin addressing an issue with the interior camera in certain 2021-2023 Model S, Model X, and Model Y vehicles. This bulletin outlines a procedure to replace the interior camera to ensure optimal performance of the driver attentiveness detection system, particularly when driving in low-light environments. The bulletin is classified under the "17 Electrical" section and applies to vehicles with HW3 configuration built in the United States and Canada, specifically from Giga Austin and Fremont factories.

The Issue: Reduced Driver Attentiveness Detection

The core problem identified in this campaign is that the interior camera may exhibit reduced driver attentiveness detection performance under low-light conditions. The interior camera plays a crucial role in monitoring the driver's attention to ensure safe operation of advanced driver-assistance systems. If the camera's ability to accurately detect driver attentiveness is compromised in low light, it could potentially impact the effectiveness of these safety features. This issue affects the 2021-2023 Tesla Model Y interior camera, as well as those in Model S and Model X vehicles from the same model years.

Repair and Correction

To resolve the reduced driver attentiveness detection performance, Tesla's correction, identified as S012417005, involves replacing the interior camera. This procedure is designed to restore the camera's full functionality, ensuring consistent and reliable driver monitoring across all lighting conditions. The estimated time for this correction is 0.12 hours for Model S and Model X, and a quicker 0.06 hours for Model Y vehicles.

Required Parts and Tools

Technicians performing this service will require specific parts for the interior camera replacement. These include:

• Patch: 1011416-00-B (SCR,M3-0.5X8,PH,TRX-T10,STL,ZNC,PATCH) - Quantity 2
• Interior Camera (IR, LHD):
  • For Model S and Model X: 1588124-S0-J - Quantity 1
  • For Model Y: One of the following: 1588124-80-I or 1588124-S0-I - Quantity 1

Tesla emphasizes that these part numbers were current at the time of publication of Service Bulletin SB-24-17-005. Technicians should always refer to the latest revisions in the Parts Catalog unless otherwise specified. The replacement process itself refers to Service Manual procedure 17241602, which provides detailed instructions for Model S, Model X, and Model Y vehicles.

Important Considerations for Owners

This campaign bulletin addresses a non-safety-related condition. This means that while the issue impacts a system designed to enhance safety, it is not considered an immediate safety defect requiring an urgent recall. Tesla is providing recommended technical diagnosis and repair procedures to ensure the vehicle's systems operate as intended. Owners of affected 2021-2023 Tesla Model S, Model X, or Model Y vehicles should be aware of this bulletin. If you experience any concerns related to your Tesla Model Y interior camera or driver monitoring system, contacting a Tesla Service Center is recommended.

Owner Action and Next Steps

If you own a 2021-2023 Tesla Model S, Model X, or Model Y, and your vehicle is identified as being affected by Service Bulletin SB-24-17-005, Tesla will likely reach out to schedule the necessary service. Since this is a campaign bulletin, the repair will typically be performed at no cost to the owner. You can also check your vehicle's applicability through the VIN/Bulletin Tracker or your customer/vehicle profile on Tesla's platform. This ensures that your vehicle's interior camera functions optimally for driver attentiveness detection, especially in low-light conditions.

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Source: NHTSA ID: 11008798