2021-2022 Nissan Sentra Inner Tie Rod Recall R23B3

Why This Matters: Safety Risk

Nissan has identified a potential safety issue with the inner tie rods in certain 2021-2022 Sentra vehicles. The inner tie rods are a critical component of the steering system, connecting the steering rack to the steering knuckle. A defect in these parts could compromise the vehicle's steering ability, increasing the risk of a loss of control and a crash.

Ensuring the integrity of the steering system is paramount for safe vehicle operation. This recall aims to proactively address the potential failure of the Nissan Sentra inner tie rod to prevent accidents and ensure driver and passenger safety.

What's Being Recalled

This voluntary safety recall, identified by Campaign ID R23B3 and reference NTB23-078B, targets specific 2021-2022 Nissan Sentra (B18) vehicles. The recall specifically addresses both inner tie rods, which Nissan will replace.

This bulletin, originally published as NTB23-078 on October 3, 2023, and updated as NTB23-078A on December 18, 2023, has been amended to its current version, NTB23-078B, on June 17, 2024, with changes made throughout the document.

How to Check if Your Vehicle is Affected

Owners of 2021-2022 Nissan Sentra vehicles can determine if their car is part of this recall by checking the Service COMM or Dealer Business Systems (DBS) National Service History. This system will confirm campaign eligibility based on your vehicle's VIN.

It is recommended that owners verify their vehicle's status to ensure any necessary repairs are completed promptly. Dealers are instructed to check the campaign status for any vehicle entering their service department, including those purchased from private parties or in dealer inventory.

Manufacturer's Remedy

Nissan will replace both inner tie rods on affected 2021-2022 Sentra vehicles. This service will be performed at no charge to the customer for parts and labor. The repair procedure involves:

1. Inner Tie Rod Replacement: Technicians will replace both inner tie rods. This process requires referring to the Electronic Service Manual (ESM) under STEERING > STEERING SYSTEM > REMOVAL AND INSTALLATION > STEERING GEAR AND LINKAGE > Removal and Installation - Inner socket.
2. Reassembly and Torque Specification: During reassembly, the outer tie rod to knuckle nuts will be replaced and torqued to a specific value of 34.4 N•m (3.5 kg-m, 25 ft-lb.).
3. Alignment Adjustment: After replacing the inner tie rods, the front toe and steering angle will be adjusted to ensure proper vehicle alignment and steering performance.

Required Parts

To complete the repair, the following parts are specified:

• SOCKET KIT – TIE ROD, INNER: Part Number DH521-6LB0A (Quantity: 2)
• NUT: Part Number 01223-A0111 (Quantity: 2)

The labor operation code for this repair is R23B30, with a flat rate time (FRT) of 1.9 hours, which includes the adjustment of the front toe and steering angle.

Important Warnings for Dealers and Owners

Federal law mandates that new vehicles in dealer inventory subject to a safety recall must be corrected prior to sale. Failure to comply can result in civil penalties from the National Highway Traffic Safety Administration (NHTSA). While this federal law primarily applies to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.

Owners should be aware that this is a safety recall, and the repair for the Nissan Sentra inner tie rod issue is crucial for maintaining vehicle safety and handling. Nissan is not notifying consumers directly, so it is important to check your vehicle's eligibility.

Source: NHTSA ID 11004146