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2019-2022 Nissan AWD Rear Differential Noise TSB

Nissan has released Technical Service Bulletin NTB10-029H to address abnormal noise, vibration, and judder originating from the rear differential in various 2019-2022 AWD models. This TSB provides diagnostic steps and repair procedures.

Byeditor david chen2022 Nissan Rogue
2022 NISSAN Rogue — Nissan AWD rear differential noise
Editorial illustration generated for this article.
NTB10-029HNTB10-029NTB10-029aNTB10-029bNTB10-029cNTB10-029dNTB10-029eNTB10-029fNTB10-029Gabnormal noise, vibration and/or judder from rear differential
Nissan Altima
2021–2022
Nissan Murano
2021–2022
Nissan Pathfinder
2022
Nissan Rogue
2021
Nissan Rogue Sport
2021–2022

Symptoms

Owners of affected Nissan AWD models may experience an "abnormal noise, vibration and/or judder from the rear differential area of the vehicle." This issue specifically affects the all-wheel-drive or four-wheel-drive systems.

Diagnosis and Trigger Conditions

Diagnosing the source of the "Nissan AWD rear differential noise" involves a systematic approach outlined in a flow chart. Technicians first confirm if the abnormal noise, vibration, or judder is present from the rear final drive assembly. If confirmed, the Electric Controlled Coupling is disconnected and the vehicle is retested to determine if the noise persists.

A stethoscope is used to test for noise at both the Electric Controlled Coupling and the center rear of the Final Drive Assembly. The technician compares the loudness to a Known Good Vehicle (KGV) to determine if the noise is excessive and where it is loudest. If the noise is louder at the Coupler Clutch area, it points to the Electric Controlled Coupling. If louder at the center rear of the Final Drive Assembly, it indicates an issue with the Final Drive Assembly.

For 2021-2022 Rogue and 2022 Pathfinder models, a new AWD coupler system with a hydraulic clutch pressure and oil pump is used. It is considered normal operation to hear the pump prime when the ignition is turned on. If the abnormal noise is only heard at startup with the vehicle not moving, a priming operation on the Coupler Actuator should be performed. If the noise is still louder than a KGV after this, it indicates a potential issue with the Electric Controlled Coupling.

Repair Procedure Summary

Once the source of the "Nissan AWD rear differential noise" is identified, the repair procedure focuses on replacing the specific faulty component. If the noise is determined to be louder from the Final Drive Assembly, the entire Rear Final Drive Assembly is replaced. Conversely, if the noise is louder from the Electric Controlled Coupling, only the Electric Controlled Coupling is replaced.

Detailed removal and installation instructions are found in the Electronic Service Manual (ESM) for each specific vehicle model and year. Examples of ESM sections include:

  • For Electric Controlled Coupling replacement:

    • 2019-2022 Altima, 2009-2022 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select, and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING
    • 2003-2007 Murano: Section RFD – Rear Final Drive
    • 2013-2020 Pathfinder and Pathfinder Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING
    • 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRO-HYDRAULIC COUPLING
    • 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE > DRIVELINE > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING
  • For Rear Final Drive Assembly replacement:

    • 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY
    • 2003-2007 Murano: Section RFD – Rear Final Drive
    • 2009-2022 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select, and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY
    • 2013-2020 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > UNIT REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY
    • 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY
    • 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE > DRIVELINE > REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY

After replacing either the Electric Controlled Coupling or the Final Drive Assembly, a critical step called "Unit Characteristics Writing" must be performed on some models using the CONSULT-III plus diagnostic tool. This ensures proper calibration and function of the new component within the AWD system. Specific ESM sections for this procedure include:

  • 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY21D > BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING
  • 2015-2022 Murano and Murano Hybrid, 2015-2020 Pathfinder and Pathfinder Hybrid, and 2014-2020 Rogue and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY21C > BASIC INSPECTION > UNIT CHARACTERISTICS WRITING
  • 2022 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY92B > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
  • 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY92A > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
  • 2017-2022 Rogue Sport: TRANSMISSION & DRIVELINE > DRIVELINE > BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING

Required Parts

Repairing the "Nissan AWD rear differential noise" may require specific parts, depending on the diagnosis. Technicians must use the vehicle's VIN and the Electronic Parts Catalog to look up the exact part numbers needed for the specific vehicle being serviced. Key components that might need replacement include:

Description Part # (Example) Quantity
CPLG ASSY-ELEC (Electric Controlled Coupling) 38761-() or 38760-() 1 / As Needed
FINAL DRIVE ASSEMBLY 38300-(*****) 1 / As Needed
3 BOND GSKT MKR-RTV 999MP-1217FPP As Needed
AWD Coupler Fluid (for R53/T33) 999MP-LSCTRF 7/8 Quart / As Needed
Breather 38322-4BF2A, 38356-(*****) 1 / As Needed
Breather, Final Drive 38322-6CC0A, 38322-3JA1A 1 / As Needed
Breather Clip 24225-(*****) 1 / As Needed
Breather Hose Clip 63848-(*****) 1 / As Needed
Connector, Breather 17235-CA010 1 / As Needed
Bolt (Propeller Shaft) 37120-(*****) 4 / As Needed
Nut (Propeller Shaft) 37171-(*****) 4 / As Needed
Stud (Rear Coupling) 38764-(*****) 4 / As Needed
Center Oil Seal 38189-(*****) 1 / As Needed
Companion Flange Lock Nut 38216-(*****) 1 / As Needed
Front Oil Seal 38189-(*****) 1 / As Needed
Nut (Propeller Shaft Center Bearing) 01223-(*****) 2 / As Needed
Nut (Torsional Damper) 37171-(*****) 4 / As Needed

Note that 3 BOND GSKT MKR-RTV (999MP-1217FPP) is considered a shop supply and should not be included on warranty claims. This item, along with others, can be ordered through the Nissan Maintenance Advantage program by calling 877-NIS-NMA1 (877-647-6621) or via the dealer portal.

Important Warnings

Owners and technicians should be aware of several important considerations related to this issue:

  • Tire Mismatch: "Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern."
  • Component Replacement: If diagnosis leads to replacement of the Electric Controlled Coupling, technicians are advised: "DO NOT replace the entire Rear Final Drive Assembly." Similarly, "DO NOT remove the Rear Final Drive Assembly for this procedure" when only replacing the Electric Controlled Coupling. This prevents unnecessary and costly repairs.
  • Professional Service: Nissan emphasizes that these bulletins are "intended for use by qualified technicians, not 'do-it-yourselfers'." Proper training, equipment, and safety instructions are essential for successful and safe repairs. Owners should not assume a described condition applies to their vehicle without dealer confirmation.

Claims Information

For warranty claims related to this bulletin, specific coding is required. Technicians must reference the Electronic Parts Catalog for the Primary Failed Part (PFP) and the current Nissan Warranty Flat Rate Manual for indicated Flat Rate Times.

For 2019-2022 Altima (L34), 2015-2022 Murano (Z52), 2016 Murano Hybrid (Z52H), 2013-2020 Pathfinder (R52), 2014-2015 Pathfinder Hybrid (R52H), 2022 Pathfinder (R53), 2014-2020 Rogue (T32), 2021-2022 Rogue (T33), 2017-2018 Rogue Hybrid (T32H), 2017-2022 Rogue Sport (J11) when replacing Electric Controlled Coupling:

DESCRIPTION PFP OP CODE SYM DIA FRT
Replace Electric Coupling Assy (1) LB65AA ZL 21 (2)

For 2003-2014 Murano (Z50, Z51), 2011-2014 Murano Cross Cabriolet (Z51), 2008-2013 Rogue (S35), 2014-2015 Rogue Select (S35) when replacing Electric Controlled Coupling:

DESCRIPTION PFP OP CODE SYM DIA FRT
Replace Electric Coupling Assy (1) LB88AA ZL 21 (2)

For All Models when replacing Final Drive Assembly:

DESCRIPTION PFP OP CODE SYM DIA FRT
R & I Final Drive Assembly (1) LB01AA ZL 21 (2)
Replace Final Drive LB021A

Amendment History

This Technical Service Bulletin (NTB10-029H) has undergone several revisions since its initial publication:

PUBLISHED DATE REFERENCE DESCRIPTION
February 25, 2010 NTB10-029 Original bulletin published.
October 5, 2011 NTB10-029a APPLIED VEHICLES section revised.
September 24, 2015 NTB10-029b APPLIED VEHICLES and PARTS INFORMATION sections, page 1, and Title revised.
November 16, 2015 NTB10-029c CLAIMS INFORMATION section revised.
September 28, 2018 NTB10-029d APPLIED VEHICLES and PARTS INFORMATION sections revised.
November 12, 2018 NTB10-029e APPLIED VEHICLES and PARTS INFORMATION sections revised.
September 23, 2020 NTB10-029f APPLIED VEHICLES, PARTS INFORMATION and CLAIMS INFORMATION sections revised.
March 15, 2022 NTB10-029G Changes throughout.
May 31, 2022 NTB10-029H PARTS INFORMATION table added to page 8 for 2014-2020 Rogue and 2017-2022 Rogue Sport. AWD Coupler Fluid added to the PARTS INFORMATION for 2022 Pathfinder 2021-2022 Rogue on page 11.

Owner Action

If you experience an abnormal noise, vibration, or judder from the rear of your 2019-2022 Nissan AWD vehicle, it is recommended to schedule an appointment with an authorized Nissan dealer. A qualified technician can accurately diagnose the source of the "Nissan AWD rear differential noise" and perform the necessary repairs according to the guidelines outlined in Technical Service Bulletin NTB10-029H.


Source: NHTSA ID 10218741

Frequently Asked Questions

What does "Nissan AWD rear differential noise" mean?
This refers to an abnormal noise, vibration, or judder originating from the rear differential area of your Nissan all-wheel-drive vehicle. Nissan Technical Service Bulletin NTB10-029H provides diagnostic and repair guidance for this specific issue.
Can I fix the rear differential noise myself?
Nissan strongly advises against 'do-it-yourself' repairs for this issue. The diagnostic and repair procedures, including the use of specialized tools like CONSULT-III plus and specific part replacements, require qualified technicians with proper training and equipment to ensure safety and effectiveness.
What parts might need replacement for the Nissan AWD rear differential noise?
Depending on the diagnosis, either the Electric Controlled Coupling (part numbers like 38761-(*****) or 38760-(*****)) or the entire Rear Final Drive Assembly (part number 38300-(*****)) may need to be replaced. Other associated components like seals, breathers, and specific AWD Coupler Fluid (999MP-LSCTRF) may also be required.
What is "Unit Characteristics Writing" and why is it needed?
Unit Characteristics Writing is a calibration procedure performed using the CONSULT-III plus diagnostic tool after replacing the Electric Controlled Coupling or Final Drive Assembly. It ensures the new component is properly integrated and functions correctly within the vehicle's AWD system, following specific ESM procedures for each model.
Are there any other causes for rear differential noise in my Nissan AWD?
Yes, Nissan warns that tire size, brand, or tread pattern mismatches can cause symptoms similar to the "Nissan AWD rear differential noise." It is recommended to replace all tires at the same time with those of the proper size, same brand, and pattern to avoid such issues.

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