Volvo V70 Complaints

934 consumer complaints on file.

#737025November 29, 2000
VISIBILITY:WINDSHIELD
I LEASED A 2001 VOLVO V70 WAGON ON 9/27/00. I IMMEDIATELY NOTICED THAT THERE WAS A SEVERE AMOUNT OF REFLECTION FROM TOP OF DASHBOARD ONTO THE INSIDE OF THE WINDSHIELD. REFLECTION IS POSITIONED HIGH UP ON THE WINDSHIELD IN THE AREA WERE THE DRIVER WOULD NORMALLY LOOK OUT OF THE CAR. WHEN DIRECT SUNLIGHT IS ON THE DASHBOARD TOP, THE REFLECTION IN THE WINDSHIELD IS SO GREAT THAT IT MAKES IT VERY DIFFICULT TO SEE THROUGH THE WINDSHIELD. EVEN IN LOWER LIGHT SITUATIONS (AS WITH NIGHTTIME STREET LIGHTING AND OVERCAST DAYS), THE REFLECTION POPS UP AND IS DISTRACTING TO THE DRIVER. IT APPEARS THAT THE REFLECTION IS DUE TO THE RAKE OF THE WINDSHIELD AND THE ANGLE OF THE DASHBOARD TOP. I BROUGHT THIS TO THE ATTENTION OF THE VOLVO DEALER AND THEY IN TURN NOTIFIED THE VOLVO REPRESENTATIVE. THE RESPONSE WAS "CONDITION NORMAL TO ALL 01 MODELS". I NOTE THAT THE DEALER'S SERVICE DEPT INDICATED THAT OTHER OWNERS HAD ALSO COMPLAINED OF THIS PROBLEM. I AM 53 AND HAVE DRIVEN AND OWNED MANY CARS, BUT HAVE NEVER EXPERIENCED THIS TYPE OF SAFETY IMPAIRMENT IN ANY OTHER CAR. TO FIND OUT IF I WAS ALONE IN MY PERCEPTION, I POSTED A NOTE ON EDMUNDS.COM AND WITHIN SEVERAL HOURS I RECEIVED THE FOLLOWING RESPONSE: "YEP, I'M SURE EVERYONE HAS THIS PROBLEM." THE AMAZING THING ABOUT THIS REFLECTION IS THAT IT APPEARS TO EXIST IN THE FULL LINE OF VOLVO'S NEW MODELS. MY GUESS IS THAT OVER TIME THERE WILL BE NUMEROUS ACCIDENTS RELATED TO THE DRIVER'S INABILITY TO FOCUS THROUGH THE REFLECTION OR DUE TO THE DISTRACTION CAUSED BY IT POPPING UP IN CHANGING LIGHT SITUATIONS SUCH AS TRANSITIONS DRIVING FROM SHADE TO SUNLIGHT ON A TREE LINED STREET. FOR MY PART, ALTHOUGH IT WILL BE A SIGNIFICANT FINANCIAL LOSS, I AM GOING TO DISPOSE OF THE CAR AS SOON AS POSSIBLE BECAUSE I BELIEVE IT IS UNSAFE TO DRIVE. I KNOW THIS SOUND ALMOST IMPOSSIBLE THAT A COMPANY SUCH AS VOLVO COULD PRODUCE A CAR WITH THIS DEFECT, BUT SIT IN ONE WHEN THERE IS LIGHT SHINING ON THE DASH TOP AND YOU WILL UNDERSTAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736991November 28, 2000
TIRES
A SECTION APPROX. 12 INCHES OF THE TREAD HAS COMPLETELY SEPARATED. I REPLACED ALL 4 TIRES AND KEPT THE LEFT FRONT TIRE. I CONTACTED VOLVO AND WAS TOLD NO COMPLAINTS HAD BEEN MADE. I CALLED NHTSA BY PHONE AND LEFT A MESSAGE BUT NO ONE CALLED ME BACK. I (TIRESIZE: 205/65R15)( DOT NUMBER: TIRE SIZE: 205/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736952November 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE REAR BRAKES REQUIRED REPLACEMENT PADS AT 19,000 MILES. THE DEALER TOLD ME THIS IS NORMAL FOR THIS VEHICLE AND THAT THE NEXT MODEL YEAR HAD A REDESIGNED REAR BRAKE ASSEMBLY. THE TIRES WERE WORN AT 23,000 MILES.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875325November 21, 2000
VISIBILITY:WINDSHIELD
DESIGN OF DASHBOARD AND WINDSHIELD IS OF SUCH AN ANGLE THAT CONSUMER CANNOT SEE ON A BRIGHT DAY. GLARE IS BAD ENOUGH, AND SHE DOES NOT FEEL SAFE DRIVING. CONTACTED VOLVO WHO OFFERED NO ASSISTANCE.*AK CONSUMER FEELS IF THE DASHBOARD WERE A DARKER COLOR, THE GLARE WOULD NOT BE THERE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875223November 20, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SAFETY LOCK ON REAR SEAT BELT BROKE WHILE TRYING TO INSTALL CHILD SAFETY SEAT. TAKEN TO DEALER WHO SAID TOO MUCH FORCE WAS USED, HOWEVER A TRAINED CHILD SEAT TECHNICIAN STATED THAT CONSUMER PUT THE CAR SEAT IN CORRECTLY. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733866October 10, 2000
STRUCTURE:BODY:DOOR
DOOR LOCK FAILS TO RELEASE MANUALLY OR ELECTRICALLY. DOOR CANNOT BE OPENED BY ANY MEANS (FROM INSIDE OR OUTSIDE OF VEHICLE). IF VEHICLE WAS INVOLVED IN A CRASH OR IF OCCUPANT NEEDED TO EXIT IN AN EMERGENCY, THERE WOULD BE NO MEANS OF EXIT FROM THAT DOOR. SINCE REAR WINDOW ONLY GOES DOWN PART WAY, NO ESCAPE FROM WINDOW WOULD BE POSSIBLE. INTERNET SEARCH ON THIS PROBLEM AS WELL AS DISCUSSIONS WITH VOLVO MECHANICS REVEAL THAT THIS IS NOT AN UNCOMMON PROBLEM FOR 1998 MODEL-YEAR VOLVOS. MOST HAVE BEEN REPAIRED UNDER WARRANTY. MY VEHICLE HAPPENS TO BE OUT OF WARRANTY BECUASE OF ITS MILEAGE AND MY LOCAL DEALERSHIPS HAVE NOT BEEN VERY COOPERATIVE IN FIXING THIS PROBLEM FREE OF CHARGE. I FEEL THAT THIS PROBLEM IS A SERIOUS SAFETY CONCERN, MAKING VEHICLE EMERGENCY EXIT AND RESCUE DIFFICULT, IF NOT IMPOSSIBLE. YOU MAY NOT HAVE RECEIVED MANY COMPLAINTS YET BECAUSE MOST VEHICLE OWNERS HAVE HAD THESE PROBLEMS REMEDIED UNDER WARRANTY. ONE PERSON I HAVE SPOKEN WITH HAS HAD (3) OF HIS (4) PASSENGER DOOR LOCKS REPLACED ALREADY. A SERVICE MANAGER OF A CANADIAN VOLVO DEALERSHIP TOLD ME THAT THIS HAS BEEN ENOUGH OF A PROBLEM AT HIS DEALERSHIP THAT HE FEELS VOLVO SHOULD REPAIR AT NO CHARGE (TOO BAD HE DOESN'T WORK AT MY DEALERSHIP). I HAVE CONTACTED VOLVO NA REGARDING THIS ISSUE, I AWAIT THEIR RESPONSE. REGARDLESS OF THEIR RESPONSE, I FEEL THAT IT IS A BONAFIDE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732945September 30, 2000
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
SAW INFO ON INVESTIGATION...HAVE HAD THREE FRONT LAMP FAILURES....SEEMS UNUSUAL FOR NEWER CAR...SEVERAL FRIENDSW/ VOLVOS (98-99) HAVE HAD SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731992September 20, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870732September 18, 2000
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS
PE00031, WHILE DRIVING HEADLIGHTS/TAILLIGHTS/TURN SIGNALS, AND BRAKE LIGHTS GO OUT CONTINUEOUSLY WHICH MAY CAUSE VISUAL DIFFCULTY AND MAY RESULT IN A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731698September 17, 2000
UNKNOWN OR OTHER
THE REFLECTION OF THE DASHBOARD IN SUNLIGHT ON THE WINDSHIELD IS VIRTUALLY BLINDING. THE COLOR OF THE INTERIOR OF OUR CAR IS A CREAM BEIGE WITH A MATCHING DASHBOARD. WHEN DRIVING INTO THE SUN, THE REFLECTION IS SO BAD THAT 60% TO 70% OF YOUR VISION IS IMPAIRED. WE HAVE HAD 3 NEAR COLLISIONS SINCE WE HAVE BEEN UNABLE TO MAKE OUT A LIGHT COLORED CAR ENTERING AN INTERSECTION. IN FILTERED SUN LIGHT, THE REFLECTION CONTINUES FROM A LARGE RADIO SPEAKER GRILL (THE SIZE OF A DINNER PLATE) AND FROM THE DEFROSTER GRATE THAT RUNS THE FULL WIDTH OF THE DASHBOARD. IT LOOKS LIKE PROJECTION "TV" AND IS VERY DISTRACTING AND TIRING SINCE IT POPS UP AND OFF WHEN DRIVING DOWN TREE LINED STREETS OR BEHIND BUILDINGS OR TRUCKS. THIS CAUSES HEAVY EYE STRAIN AND MAKES IT VERY DANGEROUS ON LONGER TRIPS. VOLVO USE TO USE A DARKER BROWN DASHBOARD ON THIS CAR WHICH DID NOT REFLECT THE SUNLIGHT. MY LINCOLN LS HAS THE SAME COLOR INTERIOR AND IT TOO HAS A DARKER BROWN DASHBOARD TO ABSORB LIGHT. THE ANALOGY I WOULD USE TO REPLICATE THE PROBLEM IS DRIVING A CAR WITH A WHITE SHEET ON THE DASHBOARD. VOLVO INDICATED NO DESIRE TO INVESTIGATE THE CONCERN AND SAID IT IS MY CHOICE IF I WANT TO CHANGE THE DASHBOARD FOR ABOUT $1,000. THEY SAID THEY HAVE HAD NO OTHER COMPLAINTS. WE PURCHASED THE FIRST 2001 MODEL SOLD IN MAINE AND THE FIRST WITH THIS COLOR INTERIOR. FROM AN ASTHETIC STANDPOINT, THE DASHBOARD IS VERY ATTRACTIVE. FROM A SAFETY ISSUE, THIS IS AN ACCIDENT WAITING TO HAPPEN DUE TO SEVERELY IMPAIRED VISION IN SUNNY DRIVING CONDITIONS. I HAVE DRIVEN SINCE 1966 AND HAVE HAD OVER 50 CARS AND HAVE NEVER HAD A VISION PROBLEM LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870666September 15, 2000
ELECTRICAL SYSTEM:IGNITION
ELECTRICAL CONTROL SYSTEM CAUSED CAR TO SHUT DOWN. WHILE SITTING AT A LIGHT ETS LIGHT CAME ON. THEN, WHEN CONSUMER TRIED TO TAKE OFF, CAR WOULD HARDLY MOVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870255September 12, 2000
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING, EXTERIOR LIGHTING:TAIL LIGHTS
HEADLIGHTS/ TAIL LIGHTS AND INTERIOR LIGHTS GO OUT DUE TO A DEFECTIVE BULBS. DEALER HAVE REPLACED THE BULBS 28 TIMES, BUT COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870198September 11, 2000
SUSPENSION
WHEN DRIVING IN THE CITY OR ON THE FREEWAY VEHICLE WOULD BOTTOM OUT IF THE PAVEMENT HAS CRACKS/BUMPS OR HOLES IN IT. TOOK TO DEALERSHIP & MECHANIC INDICATED PROBLEM DUE TO POOR DESIGN. ALSO, DUE TO BEING IN AN ACCIDENT. OWNER NEVER BEEN IN AN ACCIDENT TO CAUSE THIS TYPE OF PROBLEM.*AK THE OWNER SAYS VEHICLE WOULD NOT BOTTOM OUT BECAUSE IT WAS BUILT TOO LOW. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730173September 4, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
AS YOU CAN SEE, I HAVE REPEATEDLY HAD HEADLIGHTS AND TURN SIGNAL LIGHTS BURN OUT ON A BRAND NEW CAR. THE PERSONNEL AT THE DEALERSHIP HAVE REPEATEDLY ADVISED ME THAT VOLVO KNOWS THERE IS A PROBLEM WITH THE V70'S BECAUSE THE SOCKET AND THE LIGHTBULBS ARE NOT COMPATIBLE. I HAVE WRITTEN TO VOLVO ASKING FOR REPLACEMENT OF ALL OF THE EXTERIOR LIGHTS AND NEVER RECIEVED ANY RESPONSE. THE DEALERSHIP AGREED TO DO THAT UNDER ITS GOODWILL WARRANTY. THIS WAS DONE ON 4/19/2000. IT HAS NOT RESOLVED THE PROBLEM AS ANOTHER SIGNAL LIGHT HAS JUST GONE OUT. IT SEEMS TO ME THAT VOLVO, WHICH IS PERFECTLY AWARE OF THE PROBLEM, SHOULD RECALL THESE CARS SO THE THEIR OWNERS DON'T HAVE TO RETURN TO THE DEALERSHIP EVERY MONTH TO REPLACE A LIGHTBULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729593August 30, 2000
TIRES
TIRES ARE ELIPTICAL, BELTS MAY BE SEPARATING( DOT NUMBER: LMPD AXBU TIRE SIZE: 205-65-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728871August 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE ROTORS WARP. HAVE BEEN REPLACE 4 TIMES UNDER WARRENTEE. PROBLEM IS NOT RESOLVED. THEY JUST REPLACE THE PARTS WITH DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728609August 21, 2000
AIR BAGS
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867830August 15, 2000
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING WITH HEADLIGHTS ON. THEN, ACTIVATED TURN SIGNAL LIGHTS, AND LIGHT ON DASH PANEL WILL BLINK FAST, AND LET CONSUMER KNOW TO CHANGE THE LIGHT BULBS. ALSO, BATTERY WILL DIE WITHOUT A REASON FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867739August 14, 2000
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER HAS HAD DRIVER'S SIDE HEADLIGHT CHANGED 4 TIMES. DEALER HAS NEVER SAID WHAT THE CAUSE OF THE PROBLEM WAS, THEY JUST CHANGE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725571July 17, 2000
ELECTRICAL SYSTEM
CONSOLE AND CONSOLE KNOBS VERY HOT TO THE TOUCH - TAPES HAVE MELTED IN TAPE DECK - ELECTRICAL SWITCHES MALFUNCTION REPEATEDLY BUT IN NO APPARENT PATTERN - TURN SIGNALS AND HEADLIGHTS BURN OUT ON A REGULAR BASIS - WINDOWS HAVE NOT OPERATED - ELECTRICAL SEAT ADJUSTMENT HAS FAILED - AIR CONDITIONER SWITHCES HAVE FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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