Volvo V40 Complaints

73 consumer complaints on file.

#10162366July 14, 2006
SUSPENSION:REAR:SPRINGS
UPON RETURNING TO THE DEALERSHIP FOR THE THIRD TIME FOR A COMPLAINT ABOUT A SUSPICIOUS SOUNDING THUMP OR CLUNK IN THE PASSENGER-SIDE REAR OF OUR 2000 VOLVO V40, IT WAS DISCOVERED THAT BOTH COIL SPRINGS HAD BROKEN. THE VEHICLE AT THE TIME OF REPAIR HAS 50,080 MILES ON IT; WHEN THE NOISE WAS FIRST REPORTED TO THE DEALER ON 12/09/04 THE CAR HAD 37,448 MILES. BOTH SPRINGS BROKE IDENTICALLY AT THE FIRST COIL WHERE THEY SIT IN THE BASE PLATE OF THE STRUT ASSEMBLY. BOTH FRACTURES ARE A SPIRAL CUT THROUGH THE COILS WIRE, LIKE A FATIGUE OR STRESS FRACTURE. THE DEALER REPLACED THE COILS AT MY EXPENSE WHICH INCLUDED THE EXTRA COST OF REPLACING BOTH CONTROL ARMS AND STRUT ASSEMBLIES BECAUSE OF THE DIFFICULTIES THEY HAD REMOVING THE BOLTS DUE TO CORROSION ($1103). AFTER MY COMPLAINT, THEY OFFERED TO COVER THE COST OF THE SPRINGS ONLY ($200) WHICH ALLOWED THEM TO KEEP THE SPRINGS. I PERSUADED THE SERVICE ADVISOR TO ALLOW ME TO HAVE ONE PIECE OF THE SPRING FOR EVIDENCE. I HAVE RESEARCHED AND FOUND OTHER OWNERS WHO HAVE HAD THIS EXACT FAILURE IN THEIR VEHICLES SUSPENSION. I BELIEVE VOLVO HAS AN ENGINEERING FLAW IN THE TEMPERED STEEL COIL SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156816May 4, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH THE BRAKES FAILED RESULTING IN A CRASH. A POLICE REPORT WAS FILED AT THE SCENE AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE DEALERSHIP DETERMINED ON CERTAIN VEHICLES WATER CAN ENTER THE ELECTRICAL BRAKE VACUUM PUMP, CAUSING THE PUMP TO FAIL. THERE IS A NHTSA RECALL, # 03V474000, REGARDING THE SERVICE BRAKES HYDRAULIC POWER ASSIST VACUUM. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10148914January 28, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
2000 VOLVO V40 FRONT WHEELS BECOME LOOSE. (1) CAR WAS TAKEN TO DEALERSHIP FOR RECALL ON BRAKING SYSTEM. (2) DEPARTING DEALERSHIP, RUMBLE FROM FRONT WAS NOTED. TWO MILES FROM DEALERSHIP, EXTREME VIBRATION CAUSED ME TO STOP. THE PASSENGER FRONT WHEEL HAD NEARLY COME OFF. (3) CAR WAS RETURNED TO DEALERSHIP. I WAS INFORMED THE LUGS: NUTS MUST HAVE BECOME LOOSE. I POINTED OUT THAT TECHNICIAN HAD TAKEN THE WHEEL OFF AND MUST HAVE FORGOTTEN TO TIGHTEN IT. SERVICE MANAGER SAID THIS WAS NOT POSSIBLE. A WEEK AFTER MY COMPLAINT THE DEALER AGREE TO INSPECT THE CAR FOR PROBLEMS. SERVICE MANAGER SAID NO PROBLEMS WERE FOUND. AFTER LEAVING THE DEALERSHIP THE WHEEL BECAME LOOSE AGAIN AFTER 75 MILES OF TRAVEL. I RETIGHENED THE FRONT PASSENGER WHEEL. ALSO, LOOSE WERE THE FRONT DRIVER WHEEL AND THE REAR PASSENGER WHEEL. IS THERE A PROBLEM WITH THE LUGS: NUTS ON THE V40 SERIES? THERE ARE ONLY 4 PER WHEEL. I REGULARLY MUST CHECK ALL LUGS: NUTS. IS THE DEALERSHIP USING INCORRECT METHODS/TOOLS TO ENSURE PROPER TORQUE ON WHEELS? THEY DENY ANY WRONG DOING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132411August 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
OVER THE WEEKEND MY CHECK ENGINE CAME ON IN MY V40 WAGON. WHEN IDLE IT ACTED AS IF IT WAS GOING TO STALL. A FEW TIMES IT DID, WHEN IDLE AT A STOP. IT DID RESTART MOST OF THE TIME RIGHT AWAY, BUT A FEW TIMES IT TOOK A COUPLE OF TRIES AND WAITING. I MADE AN APPOINTMENT TO BRING IT IN FOR SERVICE ON 6/28. ON 6/27 I WAS TAKING MY 7 MONTH OLD BABY TO DAY CARE WHEN IT STALLED IN THE MIDDLE OF DRIVING. LUCKILY THERE WAS NO ONE BEHIND ME AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE CAR WENT COMPLETELY DEAD WHILE DRIVING APPROXIMATELY 45 MPH. I HAD A BIT OF TROUBLE RESTARTING IT - BUT IT EVENTUALLY RESTARTED. I WAS VERY NERVOUS THE REST OF THE WAY TO THE DAY CARE, BUT I MADE IT WITHOUT IT STALLING. I WAS ABLE TO LEAVE THE DAY CARE AND DECIDED TO GET TO WORK AND HAVE IT TOWED TO THE DEALERSHIP. IT STALLED AGAIN. AFTER MANY TRIES AND 30 MINUTES LATER IT STARTED AND I MADE IT TO WORK. I HAD IT TOWED TO VOLVO. THEY FOUND A POWER SUPPLY INTERRUPTION CODE -ECM30 AND REPLACED THE MASS AIRFLOW SENSOR. PICKED UP THE CAR LATER THAT DAY AND ON MY WAY HOME FROM WORK THE CHECK ENGINE CAME ON AGAIN. AS I PULLED INTO MY DRIVEWAY IT STARTED STALLING AGAIN. TOOK IT BACK TO VOLVO ON 6/28. THEY WORKED ON IT FOR 5 HOURS WHILE I WAITED. THEY REPLACED THE FRONT OXYGEN SENSOR, STILL HAD PROBLEMS, REPLACED THE REAR OXYGEN SENSOR, THE LIGHT STILL CAME BACK ON. REPLACED BOTH SENSORS AGAIN AND LOADED SOFTWARE. THAT SEEMED TO DO THE TRICK. I HAVEN'T HAD THAT SAME PROBLEM AGAIN SO FAR. BUT I AM NOTICING THAT MY V40 SOMETIMES SLOWS (RPMS REV UP TO AROUND 4,000) WHEN ACCELERATING. THIS WAS VERY DANGEROUS BECAUSE WHEN I NEEDED TO ACCELERATE INTO TRAFFIC, VEHICLE SLOWED DOWN. WHEN I READ IN THE PAPER ABOUT OTHER VOLVO MODELS HAVE SIMILAR OCCURRENCES, I WANTED TO MAKE SURE SOMEONE NEW OF THE SAME TYPE OF PROBLEM HAPPENING IN THE 2001 V40 WAGON. EVERY REPAIR WAS UNDER WARRANTY AND DID NOT COST ME ANYTHING THANK GOODNESS. MY WARRANTY IS UP THIS WEEK -SURE HOPE THIS DOESN'T HAPPEN AGAIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127029July 22, 2005
STRUCTURE
DT: CONSUMER STATES WHEN THERE IS A SUN GLARE ON THE DASHBOARD THERE ISN'T ENOUGH ILLUMINATION. THE CONSUMER WAS UNABLE TO SEE THE INSTRUMENTS ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT IT.*AK THE CONSUMER STATED A FLASH LIGHT MUST BE USED TO SEE THE INSTRUMENTS ON THE PANEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121869May 23, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
ON APRIL 13, 2005 AT APPROXIMATELY 4 PM, I WAS BACKING MY V40 VOLVO 2004 WAGON OUT OF A PARKING SPACE AT THE KOSSMAN GARAGE, LIBERTY AVENUE,PITTSBURGH, PA, GOING SLOWLY BECAUSE IT WAS A TIGHT SPACE, WHEN MY BRAKES DID NOT WORK, AT ALL. DESPITE PUSHING MY BRAKES AS FAR AS THEY WOULD GO, THE CAR DID NOT STOP, AND CRASHED INTO A CONCRETE SUPPORT BEAM, CRASHING IN THE ENTIRE BACK WINDOW AND DENTING THE BACK BUMPER VERTICALLY WHERE THE TALL CONCRETE BEAM HIT IT. THANK GOODNESS, NO PEOPLE WERE HURT, AND I WAS NOT INJURED EITHER. NO OTHER VEHICLES WERE DAMAGED, BECAUSE THE BEAM WAS DIRECTLY BEHIND ME, THANK GOODNESS. THE VOLVO HEADQUARTERS INSPECTED THE CAR AND SAID THERE WAS NOTHING WRONG, BUT THERE WAS INDEED SOMETHING WRONG WITH THE BRAKES. THROUGH MY INSURER, AMICA, I BECAME AWARE OF THE REPORTED HYDRAULICS PRO BLEM WITH BRAKES ON CERTAIN V40 VOLVO 2004 CARS. I ALSO FOUND A WEBSITE SHOWING A NOVEMBER, 2004 RECALL NOTICE REQUIRED TO BE SENT BY THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT TO OWNERS OF SUCH VEHILCES, BUT I NEVER RECEIVED SUCH A NOTICE. WHAT IS MORE, EVEN AFTER MY ACCIDENT, THE COMPANY HAS NEVER TOLD ME OF SUCH A PROBLEM. I FOUND OUT TODAY ABOUT THIS, THANKS TO MY INSURER WHO RESEARCHED THIS. THE CAR IS NOW BEING REPAIRED, AT MY AND MY INSURERS EXPENSE, ALTHOUGH IT MAY BE DUE TO THE FAULTY BRAKES NOTED IN THE RECALL. I THINK THERE IS SOME RESPONSE NEEDED FROM VOLVO FOR NOT INFORMING ME OF THIS RECALL, FOR INDICATING IT WAS MY FAULT, AND FOR NOT BEING WILLING TO EVEN SEND ME A MEMO BASED ON THEIR EVALUATION OF MY CAR. MY INSURER IS ALSO WANTING TO KNOW WHAT THEIR RESPONSE IS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10103256May 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNTS BROKE WHILE BEING SERVICED BY THE DEALER. CONSUMER FELT THE PART WAS DEFECTIVE UPON DELIVERY. *AK THE LEFT AND RIGHT ENGINE MOTOR MOUNTS COLLAPSED. THE RIGHT AND LEFT SIDE UPPER ENGINE MOUNT WAS REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086505August 9, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THE REAR SUSPENSION WAS ROUGH FOR ABOUT A YEAR. FOUND BOTH REAR COIL SPRINGS CRACKED AT 65,000 MILES, AND REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079319June 10, 2004
SERVICE BRAKES, HYDRAULIC
RECALL NOTICE REGARDING 2000 VOLVO V-40 BRAKE SYSTEM.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075770June 7, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELTS ARE DEFECTIVE. WHEN PULLING ON THE SEAT BELTS THEY WILL NOT REACH THE BUCKLE. THUS, MAKING IT IMPOSSIBLE TO ATTACH AND RIDE. CONSUMER INDICATES THAT THIS DEFECT WAS REPAIRED BY THE DEALERSHIP IN MAY 2004. CURRENTLY, THEY LOCKED UP AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031964January 15, 2004
SERVICE BRAKES, HYDRAULIC
MOISTURE IN THE VACUUM SYSTEM CAUSED THE VACUUM PUMP TO FAIL. WHEN IT WAS COLD THE VEHICLE'S BRAKES DIDN'T FUNCTION AT ALL. THE REAR BRAKES FAILED DUE TO A DEFECT IN THE BRAKE SYSTEM. THE MANUFACTURER REFUSED TO PAY TO REPLACE THE SYSTEM *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043798October 28, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR SPRINGS CRACKED ON 2000 VOLVO V40 WITH ONLY 63805 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030825August 5, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE SYSTEM IN CAR WORKS POORLY WHEN CAR IS COLD OR LEFT FOR A FEW HOURS. SIGNIFICANTLY MORE BRAKE PRESSURE IS REQUIRED TO STOP THE CAR WHEN CAR IS COLD. PROBLEM HAS BEEN "FIXED" THREE TIMES BUT HAS RETURNED AGAIN. EVIDENTLY THIS IS RELATED TO FAILURE OF A VACUUM PUMP USED TO PROVIDE ADDITIONAL BRAKE VACUUM FOR THE MASTER CYLINDER WHEN THE ENGINE IS COLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025922July 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TRANSMISSION SLIPS, RPM/SPEED INCREASES AT APPROX 30 MPH INTERMITTENTLY AND AFTER A TURN FOR APPROX 1-2 SECONDS, CAUSING AN UNSAFE, AND ALARMING EXPERIENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025924July 11, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
NO BRAKES UPON INITIAL START AND SHORTLY THERAFTER, VEHICLE IDLED FOR APPROXIMATELY 6 HOURS. DEALER RESET CHECK VALVE AND SAID THEY DO NOT HAVE TO REPLACE ASSEMBLY, COMPUTER SAID OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023457June 20, 2003
SERVICE BRAKES, HYDRAULIC
VOLVO 2001 V-40 SATION WAGON: REAR BRAKE PADS COMPLETELY GONE BY 17000 MILES, LEADING TO ROTOR DAMAGE AND UNSAFE BRAKING. INSPECTION AT 15200 MILES SHOWED NO BRAKE RELATED ABNORMALITIES. VOLVO CUSTOMER RELATIONS SAID FAST WEARING OUT OF BRAKES IS COMMON IN THIS MODEL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011983March 18, 2003
ENGINE AND ENGINE COOLING
THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011984March 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION LOCKED UP LOCKING THE REAR TIRES WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011986March 18, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH DID NOT CLOSE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011987March 18, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN THE VEHICLE WAS TURNED OFF THE KEY BECAME STUCK IN THE IGNITION . *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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