Volvo S60 Complaints (2002)

186 consumer complaints on file.

#10158509May 30, 2006
FUEL SYSTEM, OTHER:DELIVERY
I WAS DRIVING A CAR AND IT JUST LOST ALL POWER AND TOLD ME THAT THE ENGINE IS UNDERPERFORMING. THE THROTTLE JUST DROPPED AND EVEN THOUGH THE CAR WAS RUNNING , IT WAS UNABLE TO ACCELERATE. I THANK GOD THIS HAPPENED AT NIGHT ON A HIGHWAY WHERE THERE WAS ROOM TO PULL OVER SAFELY. I DO NOT EVEN WANT TO THINK WHAT COULD HAVE HAPPENED TO MYSELF OR OTHERS IF THIS HAPPENED DURING THE DAY IN BUSY HIGHWAY TRAFFIC. I WOULD STRONGLY URGE VOLVO TO HELP ME RESOLVE THIS ISSUE. THIS PUTS THE LIVES OF MY FAMILY AT VERY HIGH RISK. AND I THOUGHT VOLVO CLAIMS TO BE A SAFE VEHICLE ? PLEASE HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155588April 18, 2006
VISIBILITY:GLASS, SIDE/REAR
AN 8-INCH CRACK APPEARED IN MY VOLVO'S DRIVER-SIDE WINDOW WHILE WE WERE DINING INSIDE. THE NEXT MORNING THE HAIRLINE CRACK HAD CROSSED THE WINDOW, LEFT TO RIGHT. OUR AUTO INSURERS GOT SAFELITE TO REPLACE THE WINDOW. THE SAFELITE EXPERT LOOKED AT THE ORIGINAL FACTORY WINDOW AND DECLARED IT DEFECTIVE AS A PIECE OF IT WAS MISSING FROM ONE CORNER WHEN THE VOLVO FACTORY INSTALLED IT IN MY 2002 S60 T5 VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153520March 23, 2006
SUSPENSION, WHEELS:RIM, TIRES
DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIRES AND RIMS BACK ON THE VEHICLE. THE CONTACT BELIEVES THE AFTERMARKET SPACER BAR HAS INTERFERED WITH THE INTEGRITY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148377January 23, 2006
ELECTRICAL SYSTEM
WE PURCHASED A 2002 VOLVO S60 1/21/06 AT 1:30PM WITH 58542 MILES ON IT AND 62 MILES LATER AT 6:54PM WE WERE HAVING PROBLEMS WITH THE ACCELERATOR PEDAL NOT RESPONDING, THE ENGINE ACCELERATING WILDLY AND THEN NO CONTROL OVER THE ENGINE AS IT HAS GONE INTO A LIMP MODE. WE SHUT THE CAR OFF FOR 10 MINUTES AND STARTED THE CAR UP AND IT DROVE NORMALLY SO WE COULD GET HOME. UPON GETTING HOME AND SHUTTING THE CAR OFF, THE PROBLEMS OCCURRED AGAIN AND THE COMPUTER DISPALYED NO CODES WHEN PLUGGED INTO DIAGNOSTIC EQUIPMENT. THE PROBLEM HAPPENED AGAIN 1/22/06 AND WE CALLED THE USED CAR DEALER TO HAVE THEM PICK THE CAR UP AND THEY TOOK THE VEHICLE TO THEIR GARAGE AND I WAS INFORMED 1/23/06 THAT THERE IS NOTHING IN THE COMPUTER AND THE CAR IS RUNNING FINE RIGHT NOW. I INFORMED THEM OF THE ETM WARRANTY WHICH SHOULD BE A RECALL AND THEY ARE GOING TO CONTACT LANGHORNE VOLVO TO SEE IF THE PARTS CAN BE REPLACED FREE OF CHARGE. THIS IS A SAFETY ISSUE THAT NEEDS A PERMANENT RESOLUTION AND NOT AN EXTENDED WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147682January 13, 2006
VEHICLE SPEED CONTROL
I DRIVE A 2002 VOLVO S-60. SINCE AUGUST, I HAVE BEEN EXPERIENCING ENGINE FAILURE AT RANDOM TIMES, MOST NOTICABLY WHILE BREAKING. AFTER RESEARCHING ON LINE, IT SEEMS THAT OTHER VOLVOS ARE EXPERIENCING SIMILAR PROBLEMS. I TOOK THE CAR TO A DEALER 3 MONTHS AGO AND WAS TOLD THAT THEY HAVE NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. THE PROBLEM HAS ESCALATED SINCE THAT TIME. I RETURNED TO THE DEALER THIS MORNING AND AM HOPING FOR A BETTER RESPONSE, BUT AM CONCERNED THAT VOLVO MAY HAVE A BIGGER PROBLEM ON THEIR HANDS THAT THEY ARE NOT DEALING WITH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147163January 7, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I NOTICED A BURNT MARK CIRCLE IN SHAPE ON THE SIDE OF THE SEAT WHEN GETTING INTO MY VOLVO. I WAS UPSET SINCE I DON'T SMOKE AND I AM THE ONLY ONE WHO DRIVES MY CAR. WHEN I WENT TO PUT ON THE HEATER FOR THE SEAT THE SEAT NEVER GOT HOT. I WAS WONDERING IF THEIR IS ANYONE ELSE WHO HAS HAD THIS PROBLEM AND IF THIS CAR HAS A RECALL DUE TO A SAFETY ISSUE. TO ME IT IS OBVIOUS THAT SOMETHING WAS BURNING IN THE HEATING ELEMENT AND BURNT OUT THE SEAT HEATER. IF THERE WAS A RECALL ON THIS I NEVER RECEIVED ANY INFORMATION ABOUT IT. WHAT MADE ME WONDER IF THERE WAS RECALL ON THIS I REMEMBER READING IN THE PAPER ABOUT A WOMEN WHO HAD A FIRE IN HEATED SEAT THIS PAST YEAR. PLEASE GET BACK TO ME REGARDING THIS INFORMATION. THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146441December 22, 2005
TIRES:SIDEWALL
DT: THE CONTACT HAS REPLACED 5 PIRELLI TIRES IN FIRST 20,000 MILES OF OWNERSHIP BASED ON PHONE CONVERSATION ON 12-22-2005. RE EVOQ 10131977) SMCH. LAST TIRE REPLACED LAST WEEK, , LEAKED AIR AT BOTH INNER AND OUTER WHEEL WEIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144383December 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ANGEL GEAR FAILED (ALSO KNOWN AS THE BEVEL GEAR) CAUSING A LOSS OF THE AWD SYSTEM. SYMPTOMS INCLUDE EXCESSIVE TORQUE STEER AND EXCESSIVE FRONT WHEEL SPIN. >$2300 REPAIR. DEALER INDICATED THAT THERE WAS NO SPECIFIC REASON FOR THE FAILURE AND THAT THERE WAS NO PREVENTIVE MAINTENANCE ON THIS PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140641October 24, 2005
VEHICLE SPEED CONTROL
2002 VOLVO 75,000 MI HAS A DEFECTIVE ELECTRONIC THROTTLE WHICH CAUSES CAR TO SUDDENLY SHUT OFF WHILE IN DRIVE. I UNDERSTAND THIS TO BE A COMMON PROBLEM AND THERE IS A CLASS ACTION LAWSUIT FILED IN CALIFORNIA FOR MODEL YEARS 1999-2001. COST TO REPLACE IS $1200.00. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140237October 19, 2005
VEHICLE SPEED CONTROL
DT: 2002 VOLVO S60. THE CONTACT STATED THE ENGINE TURNED OFF WHILE DRIVING. THE VEHICLE WAS GOING APPROXIMATELY 25 MPH WHEN THIS OCCURRED. HE WAS THE ORIGINAL OWNER OF THIS VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THIS HAPPENED IN JANUARY 2005. THERE HAS NOT BEEN A RECURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140271October 19, 2005
ELECTRICAL SYSTEM
MY 2002 VOLVO S60 STALLED ABOUT 3 TIMES IN THE PERIOD OF A FEW MONTHS DURING THE SPRING OF 2005. IT OCCURRED ONLY WHILE I WAS DRIVING IN STOP AND GO TRAFFIC. I WAS ABLE TO RESTART THE CAR. I TOOK IT INTO THE VOLVO DEALERSHIP. THEY RAN ALL KINDS OF TESTS, BUT COULD FIND NOTHING WRONG. THEY REPLACED THE MASS AIRFLOW SENSOR ANYWAY ON MAY 10, 2005 AND THE PROBLEM SEEMED TO GO AWAY - UNTIL OCT 6. IT STALLED AGAIN WHILE I WAS AT A STOP LIGHT. ON OCTOBER 19, SIX DRIVING DAYS LATER (I TRAVEL OUT OF TOWN A LOT FOR MY JOB), IT STALLED AGAIN IN STOP AND GO TRAFFIC ON THE FREEWAY. I KNOW THAT YOU HAVE HAD SIMILAR COMPLAINTS ABOUT THIS, BUT NOT FOR A 2002 MODEL. I THOUGHT THAT IT WAS IMPORTANT TO TELL YOU ABOUT MY PROBLEM AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132804August 14, 2005
ELECTRICAL SYSTEM
THOUGHT YOU MAY BE INTERESTED IN MY VOLVO S60 STORY ... MY VOLVO DEALER RETURNED MY S60 12 MONTHS BEFORE THE LEASE WAS UP BECAUSE OF A RECURRING PROBLEM WHERE MY CAR WOULD NOT ACCELERATE AND THEN IT WOULD STOP COMPLETELY. I LOST COUNT OF THE NUMBER OF TIMES THIS HAPPENED BUT WHEN MY 19 YEAR OLD HAD THIS HAPPEN IN THE MIDDLE OF A DOWNTOWN AREA I COULD NOT LIVE WITH THIS CAR ANY LONGER. THE DEALER TRIED TO FIX THE VEHICLE TO NO AVAIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132035August 9, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, FUEL SYSTEM, GASOLINE:DELIVERY
I WAS HAVING TROUBLE WITH THE CAR STALLING AND UPON TAKING MY 2002 VOLVO S 60 TO THE DEALER (BOZZANNI VOLVO IN COVINA, CA. THEY HANDLED THAT PROBLEM BY CLEANING THE THROTTLE BODY ASSEMBLY FOR A COST OF ABOUT $500.00. ABOUT TWO MONTHS LATER THE SAME PROBLEM OCCURRED AND THIS TIME THEY REPLACED THE ENTIRE THROTTLE BODY ASSEMBLY FOR A COST OF ABOUT $800.00. WHEN I QUESTIONED THE DEALER ABOUT THE PROBLEM, HE TOLD ME THAT IT WAS NO LONGER UNDER WARRANTY AND THAT THE REPAIR CHARGE AND REPAIR ITSELF WAS NECESSARY AND THAT THERE WAS NOTHING ELSE THEY COULD DO. THE CAR HAD ABOUT 55,000 MILES ON THE ODOMETER AND I FELT THAT THEY DID NOT DO THE JOB PROPERLY IN THE FIRST PLACE AND THAT THE REPAIR WORK SHOULD HAVE BEEN COMPLETED UNDER WARRANTY. I HAVE BEEN KEEPING UP WITH THE CURRENT INVESTIGATIONS ON VOLVO AND THEIR THROTTLE BODY ASSEMBLY FAILURES. WHILE MY CAR IS AN EARLY 2002 MILD PRESSURE TURBO, I FEEL THAT CURRENT INVESTIGATION SHOULD ENCOMPASS OTHER YEARS BECAUSE THE PROBLEMS IS QUITE SIMILAR. THIS OCCURRED EARLY ON IN 2005 AND I HAVE THE OLD PARTS AND THE DEALER PAPERWORK ON THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132070August 9, 2005
ELECTRICAL SYSTEM
CAR STALLS ON DECELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131977August 8, 2005
VEHICLE SPEED CONTROL, TIRES
DT: VEHICLE STALLED/DIED/OST POWER WHILE DRIVING 30-35 MPH DUE TO THROTTLE BODY FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131717August 5, 2005
ELECTRICAL SYSTEM
RECENTLY PURCHASED 2002 VOLVO S60 FOR MY DAUGHTER, CERTIFIED USED. SHE WAS DRIVING AND THE CAR JUST STOPPED RUNNING, IT DIED IN THE MIDDLE OF THE ROAD. JUST READ YOUR ARTICLE ABOUT 1999-2001 AND THOUGHT YOU SHOULD CHECK INTO ALL YEARS. VOLVO SAID IT IS FIXED, WE PICK IT UP TOMORROW, HOWEVER I AM VERY CONCERNED THAT THIS WILL HAPPEN TO HER AGAIN. PURCHASED A VOLVO FOR SAFETY, NOW I AM VERY WORRIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130988August 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
ENGINE IS IDLING VERY LOW. HAS DIED ON MAJOR THOROUGHFARES 3 TIMES IN PAST 2 WEEKS. DID RESTART. TAKING IT IN IN 2 DAYS (EARLIEST APPOINTMENT WAS A WEEK FROM WHEN I CALLED THE DEALERSHIP). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109994February 7, 2005
TIRES:SIDEWALL
I HAVE A VOLVO S60 WITH 17" LOW PROFILE PIRELLI P6 FOUR SEASON TIRES. I HAVE 23,000 MILES ON THE CAR AND HAVE HAD TO REPLACE 5 TIRES FOR SIDE WALL FAILURE AND UNEXPLAINED FLAT TIRES( NO PUNCTURES) I FOUND A WEB SITE THAT LISTS 12 PAGES OF COMPLAINTS BY OTHER VOLVO AND AUDI OWNERS WITH THE SAME FAILURES AND MYSTERIOUS FLATS. PIRELLI AND VOLVO HAVE NOT RESPONDED TO THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099753November 5, 2004
ELECTRICAL SYSTEM:IGNITION
THE VEHICLE'S IGNITION FAN REMAINED LIT AFTER THE VEHICLE WAS STOPPED. *BF THE VEHICLE HAS BEEN TAKEN TO THE DEALER BUT THE FOUND NOTING WRONG. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087042August 17, 2004
TIRES:SIDEWALL
I HAVE A 2002 VOLVO S60 EQUIPPED WITH PIRELLI P6 235/45 R17'S AS OEM OPTION. I HAVE LESS THAN 25,000 MILES ON MY CAR AND I HAVE REPLACED 3 OF THESE TIRES ALREADY. THE FIRST ONE BLEW OUT WITH LESS THAN 5,000 MILES DRIVEN, THE SECOND ONE AT 18,500 AND THE LAST ONE, WHICH ALMOST COST ME TO LOSE CONTROL OF MY VEHICLE ON A MAJOR HIGHWAY, WITH 22,500 DRIVEN MILES. ALL THREE FAILURES WERE ON THE SIDEWALL OF THE TIRE AND NONE COULD BE REPAIRED. THE P6'S SUPPOSEDLY COME WITH 50,000 MILES WARRANTY ON THEM. VOLVO CUSTOMER SERVICE CLAIMS FAILURES ARE DUE TO ROAD CONDITIONS IN NE USA AND ALSO DUE TO THE FACT THAT THESE ARE "HIGH PERFORMANCE TIRES": THEY SEEM TO FORGET THAT TIRE SAFETY IS THE BASIC PERFORMANCE CRITERIA. I DID SOME RESEARCH ON THE INTERNET AND OTHER "HIGH PERFORMANCE TIRES" DO NOT SEEM TO FAIL AS OFTEN AS PIRELLI P6'S. I'M CONVINCED THAT THESE TIRES ARE JUNK AND I WILL REPLACE ALL FOUR BEFORE WINTER DRIVING CONDITIONS START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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