Volvo S60 Complaints (2002)

186 consumer complaints on file.

#10231983June 23, 2008
STRUCTURE:BODY:DOOR
THROUGH NORMAL USE, IN THE COURSE OF THE LAST TWO YEARS BOTH OF THE FRONT INTERIOR DOOR HANDLE ASSEMBLIES HAVE BROKEN. MANUFACTURER'S SUGGESTED FIX IS TO REPLACE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL, AN EXORBITANT COST AND EXTRAVAGANT FIX FOR SOMETHING SO SMALL. BROKEN INTERIOR DOOR LINKAGE MEANS OCCUPANTS MUST ROLL WINDOWS DOWN, AND ACCESS EXTERIOR DOOR HANDLE THROUGH WINDOW IN ORDER TO OPEN CAR DOOR. THIS IS A POTENTIAL SAFETY CONCERN IN EVENT OF A CRASH AND EMERGENCY EGRESS NEEDS TO BE MADE FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231939June 22, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE FREEWAY AND WITHOUT WARNING THE ENGINE LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I COASTED OFF TO THE SHOULDER AND THE ENGINE WOULD ONLY IDLE, AND EVEN THAT WAS ROUGH. THE MESSAGE INDICATOR ON THE DASH SAID SOMETHING LIKE "REDUCED ENGINE PERFORMANCE". I HAD THE CAR TOWED TO GENGRAS VOLVO IN MERIDEN. THEY REPLACED THE ETM , SOFTWARE AND THROTTLE BODY AT THE COST OF $1195.43. ABOUT TWO WEEKS LATER, I WAS DRIVING ON THE FREEWAY AND THE SAME THING HAPPENED. THIS TIME THE DEALERSHIP SAID THE ELECTRICAL CONNECTIONS TO THE ETM MUST BE BAD AND REPLACED SAME AT NO COST TO ME. NOW ABOUT 10 DAYS AFTER THAT REPAIR, THE SAME THING HAPPENED TO ME ON THE FREEWAY AGAIN. SINCE IT IS THE WEEKEND, I HAVE TO WAIT UNTIL MONDAY FOR THE DEALER TO GIVE ME THE DIAGNOSIS THIS TIME. SINCE THE SECOND FAILURE OF THE PART I HAVE ONLY DRIVEN IN THE RIGHT MOST LANE OF THE HIGHWAY SO THAT WHEN THE CAR DIES AGAIN I CAN GET TO THE SHOULDER SAFELY. IT IS A GOOD THING I DO THIS AS THE ISSUE COMES ON SUDDENLY AND WITHOUT ANY WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225324April 22, 2008
ELECTRICAL SYSTEM
ON A CAR THAT IS DRIVEN 7,500 MILES PER YEAR, I JUST SPENT $1,068 TO REPLACE AN ALTERNATOR AND $157.18 FOR A NEW BATTERY BECAUSE VOLVO REFUSED TO HAVE A RECALL OR COVER THEIR KNOWN FAILING ALTERNATORS. THIS CAUSE MY CAR TO FAIL ON THE 101 FREEWAY AND LEFT ME STRANDED IN TRAFFIC ON MILBRAE AVENUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225188April 20, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 2002 VOLVO S60 AND HAVE HAD A STRONG FUEL ODOR. IT DOES NOT START RIGHT AWAY WHEN TURNING THE KEY, MOST TIMES IT TAKES PUMPING THE PEDAL FOR THE CAR TO START. I LIVE IN NORTH CAROLINA WHERE THE WEATHER IS HOT. I HAVE READ IN A RECALL (NHTSA HAS A CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176 ) THAT THIS PROBLEM IS A RECALL BUT ONLY FOR ARIZONA AND NEVADA. THIS RECALL SHOULD BE FOR ALL STATES ESPECIALLY STATES LIKE NC AND FLORIDA THAT GET JUST AS HOT. THIS IS A SAFETY ISSUE FOR OTHER STATES ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223470April 6, 2008
FUEL SYSTEM, GASOLINE:DELIVERY
EXPERIENCE EXTREME GAS SMELLS WHICH PERMEATED INTO THE HOUSE VIA GARAGE WALLS. AFTER HAVING IT INSPECTED BY A MECHANIC, IT WAS DETERMINED THAT THERE WAS A CRACK IN THE DELIVERY MECHANISM OF THE TANK. REPLACED PARTS AND PROBLEM HAS BEEN CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216030January 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WE ARE A 2 VOLVO FAMILY (HAVING PURCHASED THEM "PRE-CERTIFIED FROM VOLVO 2 AND 3 YEARS AGO RESPECTIVELY). BOTH CARS (2002 S60 & 2001 CROSS COUNTRY) HAVE HAD TO HAVE THEIR TRANSMISSIONS REPLACED SINCE PURCHASE - MINE ONCE (SO FAR) AND MY HUSBAND'S THREE TIMES - ALL BEFORE 55,000 MILES. I WENT ONLINE AND FOUND LITERALLY HUNDREDS OF COMPLAINTS ON DEFECTIVE VOLVO TRANSMISSIONS: ALL VOLVO MODELS - FROM 2001 THROUGH 2006 AND MILEAGE RANGING FROM 20,000 TO 60,000. WHY HAS VOLVO USA NOT BEEN TAKEN TO TASK ON THESE DEFECTIVE FACTORY INSTALLED TRANSMISSIONS AND MADE TO STAND BEHIND THE MANUFACTURE OF THEIR CARS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210480December 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS IS IN REFERENCE TO NHTSA CAMPAIGN NO. 07V152000. REF. FUEL SYSTEM, GASOLINE: DELIVERY:FUEL PUMP. IN THIS CASE YOU INDICATE THAT THE PROBLEM INVOLVES VEHICLES REGISTERED IN ARIZONA AND NEVADA. I AM HAVING THIS PROBLEM WITH A VEHICLE IN FLORIDA. MAYBE THIS PROBLEM IS NOT LIMITED TO ONLY 2 STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209970November 26, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I NOTICED A FUEL SMELL COMING FROM THE PASSENGER COMPARTMENT, WHICH STEADILY GOT WORSE. I BROUGHT IT TO MY MECHANIC AND FOUND THE FUEL PUMP WAS LEAKING. I PAID TO HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209149November 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP LEAKAGE AND SMELL INSIDE AND OUTSIDE OF VOLVO S60. THIS IS A KNOWN ISSUE AND VOLVO HAS ISSUED A RECALL IN THE STATES OF NEVADA AND ARIZONA FOR A DEFECTIVE PLASTIC PUMP HOUSING. R176 IS VOLVO'S RECALL NUMBER AND NHTSA'S NUMBER IS 07V152000. VOLVO REFUSED TO REPLACE MY FUEL PUMP AS I'M IN FLORIDA. THE LOCAL VOLVO DEALER DID NOT HAVE THE FUEL PUMP IN STOCK BECAUSE IT WAS ON NATIONAL BACKORDER SO THEY KNOW THERE IS A PROBLEM WITH THE DESIGN YET REFUSED TO ACKNOWLEDGE ANYTHING WAS WRONG. I BELIEVE VOLVO IS BEING DISHONEST ABOUT FIXING THEIR SAFETY DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208571November 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SMELL VOLVO S60 YEAR 2002 NHTSA HAS A CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205731October 15, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE VEHICLE UNNECESSARILY GOES INTO UNEVEN ENGINE IDLING WHEN DRIVING BETWEEN 10-30 MPH. THE FAILURE PREVENTS THE BRAKES FROM WORKING PROPERLY. WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD CONTINUE TO ROLL INSTEAD OF STOPPING. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY REPLACED THE THROTTLE, INSTALLED A NEW ECM, AND REPLACED THE MASS AIR FLOW PIPE. THE CURRENT MILEAGE WAS 63,600 AND FAILURE MILEAGE WAS 59,554. UPDATED 12-12-07. *KB THERE WAS A MASS AIR FLOW FAILURE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205482October 12, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LEAKING GAS FROM THE TOP OF THE GAS TANK. CURRENTLY HAVE A NHTSA CAMPAIGN NUMBER 07V152000 THAT ONLY COVERS CARS IN ARIZONA AND NEVADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202553September 11, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY VOLVO LEAKS GASOLINE FUMES. UPON SOME INVESTIGATION I FOUND THE NHTSA HAS A CAMPAIGN NUMBER 07V152000 AND VOLVO HAS CAMPAIGN NUMBER R176 ADDRESSING THIS EXACT PROBLEM. VOLVO WILL ONLY FIX THESE PROBLEMS AT DEALER COST IN ARIZONA AND NEVADA. HOW IS THIS? THIS MAKES NO SENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202380September 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA CAMPAIGN NUMBER: 07V152000 I HAVE THE SAME ISSUE WITH MY FUEL PUMP ON MY 2002 VOLVO S60, BUT BECAUSE I AM NOT IN ARIZONA OR NEVADA, VOLVO WON'T REPLACE MY FUEL PUMP. JUST BECAUSE I LIVE IN CALIFORNIA DOESN'T MEAN HAVE LESS CHANCE OF A FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202387September 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING 15 MPH, THE CONTACT SMELLED GASOLINE THROUGHOUT THE ENTIRE VEHICLE. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). HE TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT PAID FOR THE REPLACEMENT, BUT STATED THAT IT SHOULD HAVE BEEN THE MANUFACTURER'S RESPONSIBILITY. THE FAILURE AND CURRENT MILEAGES WERE 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195228July 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I AM APPEALING FOR YOUR ASSISTANCE REGARDING THE CAR'S INCLUSION IN NHTSA CAMPAIGN 06V-441000. IN PARTICULAR, I HAVE A 2002 VOLVO S60 2.4T W/37,500 MILES. WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, MY CAR'S ENGINE BEGAN SPUTTERED, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO LIMP MODE, WHEREBY IT WENT 5 MPH MAXIMUM. *AK THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE PROBLEM AS PERTAINING TO THE ELECTRONIC THROTTLE MODULE (ETM). THE DEALER SAID THAT THE ETM NEEDED TO BE CLEANED, AND THEY PROCEEDED TO CLEAN IT. A WEEK AGO, I FOUND OUT THAT NHTSA 06V-441 WAS ISSUED, WHICH ADDRESSES THIS EXACT PROBLEM. HOWEVER, I WAS TOLD BY VOLVO THAT MY CAR, SINCE IT'S A TURBO, WAS NOT INCLUDED IN THE NHTSA LIST, BECAUSE THE ETM IS A DIFFERENT DESIGN. WHAT I'M SUGGESTING IS THAT THE ETM ON MY CAR HAS THE SAME PROBLEM AS THE OLD DESIGN ETM, AND THAT MY FAMILY COULD BE IN DANGER. FROM WHAT I'VE READ ON MESSAGE BOARDS, EVENTUALLY, I WILL NEED TO REPLACE THE ETM AT A COST OF $1100. VOLVO HAS WARRANTIED THE ETM ON MODELS OTHER THAN MINE, FOR 200,000 MILES OR 10 YEARS. I WOULD LIKE TO GET MY CAR ON THAT LIST. HAVE THERE BEEN OTHERS WITH A TURBO LIKE ME WHO HAVE HAD THIS PROBLEM? IS THERE A WAY TO GET MY MODEL CAR ON THE AFFECTED CARS LIST? THANK YOU, MARC FRIEDMAN 732-323-1603 (DAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194780June 27, 2007
FUEL SYSTEM, OTHER
WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, THE ENGINE OF MY 2002 VOLVO S60 2.4T W/37,500 MILES, BEGAN SPUTTERING, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO "LIMP" MODE, WHEREBY IT WENT 5 MILES PER HOUR MAXIMUM. THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE PROBLEM AS PERTAINING TO THE ELECTRONIC THROTTLE MODULE (ETM). THE DEALER SAID THAT THE ETM NEEDED TO BE CLEANED, AND THEY PROCEEDED TO CLEAN IT. A WEEK AGO, I FOUND OUT THAT NHTSA 06V-441 WAS ISSUED, WHICH ADDRESSES THIS EXACT PROBLEM. HOWEVER, I WAS TOLD BY VOLVO THAT MY CAR, SINCE IT'S A TURBO, WAS NOT INCLUDED IN THE NHTSA LIST, BUT IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169683October 1, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
SEP 29,2006 MY WIFE WAS DRIVING HOME AND THE CAR SHUT OFF AS SHE WAS MAKING A TURN. SHE ALSO NOTED THE SIGNAL LIGHTS AND DASH LIGHTS WERE ACTING ERRATICALLY. COME MONDAY WE ARE SCHEDULING A VISIT TO THE DEALERSHIP. THIS APPEARS TO BE A SAFETY ISSUE THE REASON BEING SUPPOSE SHE HAD BEEN IN HIGHWAY TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163351July 24, 2006
VEHICLE SPEED CONTROL
CAR BEGAN TO ACCELERATE AND DECELERATE ERRATICALLY WITH NO CHANGE IN ACCELERATOR POSITION WHILE ON A 250 MILE TRIP. AT ONE POINT WHEN ATTEMPTING TO PASS A TRUCK THE CAR SUDDENLY DECELERATED AND ACTED LIKE IT WOULD STALL THEN JUST AS SUDDENLY ACCELERATED. THIS ALMOST CAUSED AN ACCIDENT AS THERE WERE CARS BEHIND US PASSING AS WELL AND ONCOMING TRAFFIC. A VERY SCARY SITUATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159472June 6, 2006
TIRES
2002 VOLVO S60 TIRE PROBLEMS. *TS PIRELLI, FOUR SEASONS TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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