Volvo S60 Complaints (2002)
186 consumer complaints on file.
- #10473697September 4, 2012ELECTRICAL SYSTEM, STRUCTURE:BODY
THERE WERE FOUR OCCUPANTS IN THE VEHICLE. AS WE WERE DRIVING HOME FROM THE MALL, WE NOTICED A BRIEF INTERRUPTION IN THE LIGHTS AND RADIO. A FEW MILES DOWN THE ROAD, THERE WAS AN ELECTRICAL FAILURE AND THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD, BUT WE WERE ABLE TO GET IT CRANKED BACK UP IN LESS THAN A MINUTE. WE DROVE APPROXIMATELY TWO MORE MILES AND PULLED INTO OUR DRIVEWAY AND SHUT THE CAR OFF. WE HEARD A SOUND LIKE AN ALARM, BUT IT WAS SO FAINT; BEFORE WE HAD TIME TO THINK ABOUT IT FURTHER, THE CAB BEGAN TO FILL WITH BLACKISH GREY SMOKE INTO THE BACKSEAT AREA. WE ALL GOT OUT QUICKLY AND WALKED TO THE BACK OF THE CAR. I NOTICED FLAMES BEHIND THE DRIVER SIDE TAIL LIGHT (WHERE THE BATTERY IS LOCATED) AND TOLD MY HUSBAND. HE OPENED THE TRUNK (BURNING HIS FINGERTIPS), AND FLAMES SHOT UP INTO THE AIR. I IMMEDIATELY CALLED 911 BECAUSE THE FLAMES WERE HIGH AND FAST-MOVING. THE 911 DISPATCHER INSTRUCTED US TO STAY AWAY FROM THE CAR AND NOT TRY TO PUT THE FIRE OUT DUE TO THE OBVIOUS DANGERS OF A FAST-MOVING CAR FIRE. THE FIRE DEPARTMENT ARRIVED WITHIN FIVE MINUTES AND BEGAN PUTTING THE FIRE OUT; HOWEVER, THE CAR WAS A TOTAL LOSS UP TO THE ENGINE, WHICH WAS NOT BURNED. AFTER INSPECTION, THE FIRE DEPARTMENT DEEMED IT A LOSS DUE TO AN ELECTRICAL FIRE. I HAVE CONTACTED VOLVO, BUT THEY HAVE NOT RESPONDED TO ME AS OF YET. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, AND WE ARE WORRIED THAT VOLVO MAY HAVE MISSED ONE. FOR THE SAFETY OF OTHERS, I AM REPORTING THIS SAFETY HAZARD. THE CAR REMAINS IN OUR DRIVEWAY AWAITING INSURANCE ADJUSTMENT; HOWEVER, I AM HOPEFUL THAT EITHER VOLVO OR SOMEONE WHO DOES SAFETY INSPECTIONS WOULD CLAIM THE CAR TO INVESTIGATE THE CAUSE OF THE FIRE FURTHER. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10471615August 20, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS TRAVELING 55 MPH WHEN THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 86,635.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10470857August 16, 2012FUEL/PROPULSION SYSTEM
MY VOLVO S60 IS BECOMING DIFFICULT TO START AND IS BEGINNING TO SMELL LIKE GASOLINE. I'VE BEEN RESEARCHING ONLINE AND THE PROBLEM APPEARS TO BE THE FUEL FILTER. THERE HAS BEEN A RECALL IN OTHER STATES LIKE ARIZONA AND FLORIDA BUT APPARENTLY VOLVO HAS NOT ISSUED A RECALL FOR CARS IN CALIFORNIA. IT IS AN EXTREMELY DANGEROUS SITUATION TO DRIVE A CAR THAT IS LEAKING FUEL DUE TO A MANUFACTURES DEFECT REGARDLESS OF WHAT STATE YOU LIVE IN. I WOULD LIKE TO REQUEST THAT THE NHTSA INSTRUCT VOLVO TO INCLUDE ALL STATES IN THE RECALL OF THE DEFECTIVE FUEL FILTER. PLEASE SEND ME ANY INFORMATION REGARDING THIS REQUEST. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10469930August 9, 2012FUEL/PROPULSION SYSTEM
I'VE HAD MY CAR ALL OF 4 MONTHS AND I STARTED TO NOTICE WHEN IT GOT REALLY HOT OUTSIDE (SUMMER) AND WHEN I WENT TO START MY CAR IT WOULD STALL AS IF IT WAS HAVING A HARD TIME STARTING UP. LONG STORY SHORT I TAKE IT IN TO THE DEALER, THEY RUN A DIAGNOSTICS TEST AN TELL ME THERE IS A CRACK IN MY FUEL PUMP. I CURRENTLY LIVE IN PENNSYLVANIA WHICH IS NOT ONE OF THE STATES LISTED FOR THE FUEL PUMP RECALL. I HIGHLY BELIEVE MY CAR HAD A DEFECTIVE FUEL PUMP BECAUSE IN THE SPRING TIME, WHEN IT WASN'T SO HOT MY CAR WAS RUNNING FINE. THE VOLVO DEALER SHIP CHARGED ME $98.11/HR TO RUN A DIAGNOSTICS TEST WHICH CAME TO $102.83. THEN ON TOP OF THAT THEY CHARGED ME $795 + TAX FOR THE PARTS AND LABOR TO REPLACE MY FUEL PUMP AFTER FINDING THERE WAS A CRACK IN IT. EVERYONE KEEPS TELLING ME THAT MY FUEL PUMP IS NOT ON THE RECALL BUT IT HAS THE SAME EXACT SYMPTOMS AS ALL OTHER VOLVO CARS THAT ARE LISTED ON THE RECALL. I'M TRYING TO RESEARCH HOW I COULD FIND OUT HOW THESE PEOPLE KNOW IF MY FUEL PUMP WAS RECALLED OR NOT. I HAVE TWIN 2 YEAR OLD GIRLS THAT I HAD IN MY CAR ALL A WHILE IT WAS HAVING THIS UNKNOWN ISSUE. THIS IS NOT SAFE AT ALL AND COULD OF CAUSED US HARM. LUCKILY MY FATHER IS CAR SMART AND INFORMED ME WHAT THE POSSIBLE ISSUE COULD BE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466837July 20, 2012FUEL/PROPULSION SYSTEM
GAS IS LEAKING FROM THE TOP OF THE FUEL TANK ON THE PASSENGER SIDE. STRONG FUEL ODOR INSIDE THE CAR. CAR IS HARD TO START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10464832July 10, 2012ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
PURCHASED USED S60 IN NOVEMBER 2011 WITH 137,000 MILES. A FEW WEEKS LATER VARIOUS PROBLEMS MANIFESTED: SCRAMBLED LETTERS IN DASHBOARD MESSAGE, DRIVER DOOR LOCKS INTERMITTENTLY WORKED, RADIO SELF TUNED TO DIFFERENT STATION, SPEEDOMETER GIVING FALSE READINGS OR STUCK AT CURRENT SPEED OR READING ZERO, FUEL GAUGE MALFUNCTION, ALL INSTRUMENTS ON PANEL FLICKERED, ALL INSTRUMENTS WENT "DARK" WHILE DRIVING. AT FIRST RESTARTING CAR WOULD CLEAR PROBLEM. THEN FREQUENCY BETWEEN FAILURES INCREASED. JUST BEFORE COMPLETE FAILURE - CAR NEEDED TO BE "COLD" FOR INSTRUMENTS TO WORK - WITH INSTRUMENTS FAILING ONCE ENGINE WARMED. FINALLY IN FEBRUARY 2012 AT ABOUT 147,021 MILES THE PANEL COMPLETELY FAILED WHILE DRIVING - GIVING DRIVER NO READINGS (SPEED, FUEL, TEMP, MILEAGE, OR WARNING INDICATORS) AND WOULD NOT RESET. INTERNET FORUMS OF VOLVO OWNERS SUGGESTED IT WAS A DRIVER INFORMATION MODULE FAILURE. OWNERS FORUMS PINPOINTED 3 PROBABLE CAUSES OF A DIM FAILURE - 1. LOOSE CONNECTION OF THE MOTOROLA MICROCHIP, 2. LOOSE CAPACITOR/RESISTOR 3. LACK OF PROTECTION FROM HEAT/HEAT TRANSFER TO INDIVIDUAL PRONGS IN MICROCHIP OR BETWEEN CAPACITOR/RESISTOR AND THE CIRCUIT BOARD. SOME ELECTRICALLY SAVVY OWNERS FIXED BY REFLOWING/RESOLDERING/HEAT PROTECTING SAID COMPONENTS. OUR LOCAL VOLVO DEALER CONFIRMED DIM FAILURE AND QUOTED APROX. $1500 FOR A NEW INSTRUMENT CLUSTER AND 3 HRS. LABOR. WE CHOSE TO SEND DIM/INSTRUMENT CLUSTER OUT FOR A REFURBISHMENT TO BAA REMANUFACTURING INC. ON REINSTALLATION WARNING MESSAGE READ "SRA/AIRBAG-SERVICE URGENT". ASKED DEALER TO CLEAR DIM CODE FIRST, THEN FROM SRS MODULE PER BAA-REMAN INSTRUCTIONS. DEALER JOB DESCRIPTION/RECEIPT STATED THEY CLEARED CODES DIM 0001, 0003, 0005, 0006, E003, SRS 00D4, E003. NO PROBLEMS WITH LOCKS/RADIO/INSTRUMENT CLUSTER SINCE REMANUFACTURE IN THE LAST 10,000 MILES/5 MONTHS. VOLVO'S ORIGINAL DIM CIRCUIT BOARD POORLY DESIGNED/ASSEMBLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463910July 1, 2012ELECTRICAL SYSTEM
ELECTRICAL PANEL FAILS (GAS GAUGE SAYS EMPTY), PASSENGER AND REAR DOOR LOCKS, FUEL DOOR, AND TRUNK OPENING ALSO FAILS. INCREDIBLY DANGEROUS AS CANNOT OPEN THE DOORS UNLESS PULLING THE DOOR LOCK UP MANUALLY FROM INSIDE THE CAR SO THEREFORE CAN'T GET TO CHILDREN IN THE BACKSEAT WITHOUT CRAWLING THROUGH THE FRONT SEAT AND MANUALLY UNLOCKING THEIR DOOR. HAVE NO IDEA HOW MUCH GAS IS IN THE CAR BECAUSE GAS GAUGE FAILS AND CANNOT GET FUEL DOOR TO OPEN CONSITENTLY MAKING IT DIFFICULT TO REFUEL. CAR ALARM WENT OFF IN THE MIDDLE OF THE NIGHT AND COULD NOT OPEN THE CAR DOORS TO TURN IT OFF BECAUSE OF ELECTRICAL FAILURE AND THEREFORE BATTERY DRAINED. IT IS REALLY DANGEROUS TO NOT BE ABLE TO LOCK AND UNLOCK THE CAR DOORS. A CHILD COULD GET TRAPPED IN THE VEHICLE OR SOMEONE COULD GET INTO THE CAR FOR FEAR OF LOCKING DOORS AND NOT BEING ABLE TO GET THEM UNLOCKED. THIS PROBLEM IS ALL OVER THE INTERNET -REAR ELECTRICAL MODULE FAILURE AND VOLVO NEEDS TO ADDRESS AS IS A SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449417February 27, 2012FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449497February 27, 2012FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE SMELL OF FUEL WOULD ENTER THE VEHICLE WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 132,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10445490January 26, 2012FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FUEL PUMP WAS REPLACED, BUT THE PADDING FOR THE FUEL PUMP WAS NOT. THE FAILURE CONTINUED. THE CONTACT THEN BEGAN TO NOTICE A PUDDLE OF FUEL WOULD FORM UNDERNEATH THE VEHICLE WHEN IT WAS PARKED. THE VEHICLE WAS THEN TAKEN BACK TO A DEALER TO BE REPAIRED. A WEEK AFTER THE REPAIRS WERE PERFORMED, THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS AGAIN TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE GAS CAP. THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE AGAIN A FEW DAYS LATER. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSITANCE. THE FAILURE MILEAGE WAS 187,045.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444864January 23, 2012ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 VOLVO S60 2.4. THE CONTACT WAS DRIVING 70 MPH WHEN A LOUD EXPLOSION EMITTED FROM UNDER THE HOOD AND SMOKE ENTERED THE INTERIOR. THE VEHICLE THEN STALLED AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT OIL WAS NOT FLOWING INTO THE ENGINE AND THE BEARINGS WERE MELTED. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10435435November 14, 2011FUEL SYSTEM, GASOLINE
MY 2002 S60 WAS REPAIRED UNDER THE RECALL FOR FUEL FUMES IN THE CABIN RELATED TO THE FUEL PUMP FRACTURE. SINCE THE REPAIR, FUEL FUMES ARE VERY EVIDENT IN THE CABIN ON OCCASION. THE MILEAGE ALSO APPEARS TO LESSENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10434247November 4, 2011ELECTRICAL SYSTEM
INSTRUMENT CLUSTER (KNOWN AS DRIVER INFORMATION MODULE) COMPLETELY DIED WHILE DRIVING. CHECKED VOLVO FORUMS ONLINE AND SEE THAT THIS IS A COMMON PROBLEM. REPLACEMENT IS THE ONLY OPTION. $1500. MANY PEOPLE ARE DRIVING WITHOUT KNOWING THEIR SPEED OR FUEL LEVEL. ME INCLUDED. CAN'T AFFORD $1500 REPAIR BILL. THIS SHOULD BE A RECALL ITEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10433456October 28, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 169,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10430248October 14, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE TURN SIGNAL WOULD STOP WORKING SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423960September 6, 2011ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS STARTED, A RANDOM GAUGE WOULD FAIL ON THE INSTRUMENT PANEL, INCLUDING THE FUEL GAUGE, SPEEDOMETER AND ODOMETER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 152,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10422584August 30, 2011ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
VOLVOS-60 24T TOOK CAR TO DEALER BILL GRAY VOLVO FOR ELECTRICAL PROBLEM AND TRANSMISSION PROBLEM. CAR WAS RETURNED TO ME WITH AIR BAG PASSIVE RESTRAINT SYSTEM INOPERABLE AND DEALER REFUSES TO CORRECT PROBLEM OR TO EVEN ACCEPT RESPONSIBILITY FOR SAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10422290August 27, 2011UNKNOWN OR OTHER
MY CLIMATE CONTROL MODULE COMPUTER TURNS OFF MY A/C FOR NO REASON WHEN I TURN ON THE A/C IT HAPPENS WHEN IT IS VERY HOT OUTSIDE. I HAVE HAD TO MAKE NUMEROUS TRIPS TO THE VOLVO DEALERSHIP TO HAVE SOFTWARE UPDATED WHICH DID NOT COST ANYTHING. WHEN THE CCM FIRST STARTED DOING THIS VOLVO THOUGHT IT WAS MY A/C COMPRESSOR AND I SPENT $1,200 ON A NEW A/C COMPRESSOR HOPING THAT WOULD FIX MY PROBLEM. IT DID NOT FIX THE PROBLEM AND THE RESULT IS I GET VERY HOT IN MY CAR WHEN IT TURNS OFF WHILE IM DRIVING AND I HAVE TO KEEP FIDDLING WITH IT WHILE DRIVING TO MAKE IT STAY ON. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10419744August 16, 2011CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY TWO-YEAR-OLD SON RIDES REAR-FACING IN HIS SUNSHINE KIDS RADIAN XTSL, INSTALLED WITH SUPERLATCH AND THE REAR-FACING TETHER. I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN, SO I KNOW THE INSTALLATION WAS CORRECT. WHEN MY SON PLACES HIS FOOT ON THE TILT LOCK MECHANISM OF THE SUPERLATCH, IT SIGNIFICANTLY LOOSENS IT. IT LOOSENS IT SO MUCH THAT THE CHILD RESTRAINT MOVES MORE THAN 1" FROM SIDE-TO-SIDE AND FRONT/BACK. HE DID THIS WHILE WE WERE DRIVING. WHEN I HAD INITIALLY PLACED HIM IN HIS CHILD RESTRAINT, THERE WAS A TIGHT INSTALLATION (I ALWAYS CHECK), BUT WHEN WE ARRIVED AT OUR DESTINATION, IT WAS VERY LOOSE WHEN I TOOK HIM OUT. THAT'S WHEN I NOTICED THAT HOW HE PUTS HIS FOOT ON THE TILT LOCK MECHANISM. IF WE HAD BEEN IN A MOTOR VEHICLE COLLISION DURING THIS TIME, THERE IS A GREAT CHANCE THAT HE COULD HAVE BEEN SERIOUSLY INJURED OR DIED. I IMMEDIATELY CONTACTED SUNSHINE KIDS VIA EMAIL. THEIR REPRESENTATIVE WAS QUICK TO RESPOND TO ME AND THEY SENT ME A REPLACEMENT SUPERLATCH. I HAVE NOT HAD ANY PROBLEMS WITH THE NEW SUPERLATCH. THE REPRESENTATIVE TOLD ME THAT THERE HAVE BEEN SEVERAL REPORTS MADE ABOUT THIS ISSUE, BUT THAT SUNSHINE KIDS HAS NOT BEEN ABLE TO "REPLICATE THIS ISSUE" IN THEIR "EXTENSIVE TESTING." SHE SAID THAT THE NEW RADIANS MADE AFTER FEBRUARY 2011 ARE EQUIPPED WITH THE NEW UPDATED SUPERLATCH. THEY HAVE ADDED A RETAINER CLIP TO ALL TILT LOCK MECHANISMS ON THE SUPERLATCH WHICH CHANGES THE RELEASE ANGLE AND PREVENTS ANY LOOSENING. THEY ALSO OFFER THE UPDATED TILT LOCK MECHANISM TO ANY CUSTOMER WHO HAS A CONCERN ABOUT THEIR SUPERLATCH. I FEEL THAT THERE SHOULD BE A RECALL, BECAUSE THERE MAY BE MANY CUSTOMERS WHO ARE UNAWARE OF THIS DEFECT. EVEN IF THE INSTALLATION IS CORRECT WHEN YOU PLACE YOUR CHILD IN THE CHILD RESTRAINT, THE LOOSENING CAN OCCUR, UNKNOWINGLY, WHILE YOU ARE DRIVING AND POSES SERIOUS RISK TO PASSENGERS. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=S60, MODEL=VOLVO) *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10418530August 11, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO STATED THAT HE LOOKED UNDERNEATH THE REAR PASSENGER SEAT AND NOTICED THAT THE SURFACE WAS WET WITH FUEL. THE VEHICLE WAS PREVIOUSLY INSPECTED BY AN AUTHORIZED DEALER UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), BUT THE DEALER DETERMINED THAT THE FUEL PUMP WAS NOT ONE OF THE DEFECTIVE PARTS. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0