Volvo S60 Complaints (2002)

186 consumer complaints on file.

#10617910July 31, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A FUEL ODOR EMITTING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 THE CONSUMER SMELLED FUEL ON THE OUTSIDE OF THE VEHICLE, WHICH WOULD CEASE ONCE THE VEHICLE WAS STOPPED AND PLACED IN PARK. IT OCCURRED WHEN THE ACCELERATOR WAS PRESSED, WHICH IN TURN PUT PRESSURE ON THE FUEL LINE AND FUEL PUMP. THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER RECENTLY FOUND THE FUEL SMELL WORSENING AND A LOSS OF FUEL. A MECHANIC CHECKED OUT THE PROBLEM AND FOUND THE FUEL PUMP FLANGE WAS CRACKED. AFTER, THE DIAGNOSIS, THE CONSUMER CONTACTED THE DEALER, AND WAS INFORMED, HER VEHICLE WAS NOT COVERED BY THE RECALL, AND IT HAD EXPIRED IN 2011. UPDATED 08/12/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616884July 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, SHE SMELLED FUEL INSIDE OF THE VEHICLE. THE FUEL ODOR WAS PRESENT ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598471June 16, 2014
VEHICLE SPEED CONTROL
RECALL DONE. BUT VOLVO SAYS THROTTLE BODY IS BAD,SHOULD THROTTLE BODY BE COVER? IF PROGRAM IS EXTENDING SWEEPS INTERNALLY OF POTENTIOMETERS. WOULD THAT WEAR PATTERN FROM PREVIOUS PROGRAM WEAR OUT POTENTIOMETERS,CREATING MORE PROBLEM WITH THROTTLE BODY.VOLVO SHOULD REPLACE THROTTLE BODY.AS A SAFETY ASSURANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597662June 11, 2014
UNKNOWN OR OTHER
HANDBOOK SAYS TRANSMISSION NEVER HAS TO BE SERVICED BUT IT IS NOT. TRANSMISSION SLIPS GOING IN AND OUT OF THIRD GEAR CAUSING HIGH REVS AND TIRE SPIN. I AM A MECHANIC AND THE ISSUES ARE THAT THIS TRANSMISSION HAS NO ACCESSIBLE FILTER WITHOUT REMOVING THE ENTIRE TRANSMISSION AND NUMBER 4 SERVO CAP IS FAULTY DUE TO THE CAP BEING MADE OF ALUMINUM AND WASHER MADE OF STEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555691December 11, 2013
FUEL SYSTEM, GASOLINE
SMELL GASOLINE, HAD THAT FIX, BUT AUTO HARD START WHEN HOT, NOT WHEN COLD, TAKE AWHILE FOR AUTO TO START, BELIEF TO BE THE GASOLINE PUMP. NEED RECALL INF. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547968October 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHEN ENTERING THE VEHICLE, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE DID NOT FALL UNDER NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544700September 20, 2013
FUEL SYSTEM, GASOLINE
SMELL OF GAS LEAKING BUT NO LEAK ON GROUND...HAS RECALL FOR SAMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534308August 8, 2013
FUEL SYSTEM, GASOLINE
TOOK VEHICLE IN QUESTION TO MY MECHANIC DUE TO STARTING ISSUE AND FUEL SMELL. HE DIAGNOSED A SIGNIFICANT FUEL LEAK DUE TO A CRACKED FLANGE ON THE FUEL PUMP. HE FOUND THERE WAS A RECALL FOR THIS EXACT PROBLEM FOR THIS EXACT MAKE, MODEL AND YEAR OF VOLVO. CALLED VOLVO AND THEY REJECTED REQUEST FOR RECALL REPAIR DUE TO VIN NUMBER NOT BEING INCLUDED IN RECALL. I BELIEVE THIS VEHICLE SHOULD BE SUBJECT TO THE RECALL REGARDLESS OF THE VIN NUMBER BECAUSE IT HAS THE EXACT SAME DIAGNOSIS AS IS DESCRIBED BY THE RECALL. THE NOTION THAT A MAKER CAN EXCLUDE A VEHICLE WHICH EXHIBITS THE PROBLEMS TO BE FIXED BY A RECALL BASED ON EXTRANEOUS CRITERIA IS FUNDAMENTALLY FLAWED. THE VEHICLE IN QUESTION IS UNSAFE TO DRIVE AND THERE IS A RECALL TO FIX THE SAFETY ISSUE FOR THE MAKE, MODEL AND YEAR IN QUESTION. THAT THE VEHICLE IS EXCLUDED BASED ON EXTRANEOUS CRITERIA IS RECKLESS REGARD FOR MY SAFETY AND POTENTIAL BYSTANDERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512978May 21, 2013
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP LEAK , DEALER TOLD ME IT WAS RECALLED FOR CRACKED FUEL PUMP UNDER CAMPAIGN # 07V152000. R176 AND CAR IS NOW TOO OLD TO HAVE FREE REPAIRS I WAS NEVER NOTIFIED OF RECALL AND THE CAR WAS PURCHASED USED BUT FROM A VOLVO NEW CAR DEALER, CAN I BE MADE WHOLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512210May 15, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE SEAT BELTS FAILED TO OPERATE BY NOT RETRACTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511885May 14, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC AND IT WAS FOUND THAT THERE WAS A FUEL PUMP LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:FUEL PUMP) HOWEVER, THE VIN WAS NOT INCLUDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000. THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497981February 13, 2013
SEATS
NOTICED A BURNING SMELL WHILE DRIVING, AND SMOKE EMANATING FROM LEFT SIDE OF DRIVER'S SEAT. FELT AROUND AND MY HAND WAS BURNED. PULLED OVER TO FIND THAT THE HEATING ELEMENT INSIDE THE SEAT HAD BURNED THROUGH THE CUSHION AND LEATHER LEAVING A HOLE ON THE SIDE OF THE DRIVER'S SEAT. SEARCHING THE INTERNET, THIS APPEARS TO HAVE ALSO HAPPENED TO OTHER DRIVERS. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10491975January 9, 2013
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SEATS, TRACTION CONTROL SYSTEM, AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486348November 28, 2012
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE WOULD NOT START. THERE WAS FULL BATTERY POWER AND THE COMPUTER STATED IT WAS THE IMMOBILIZER CHECK MANUAL. SEVERAL ATTEMPTS WERE MADE AND CAR SAT OVERNIGHT.THE VOLVO S60 RESTARTED IN THE MORNING. THE CAR RAN FINE FOR A DAY AND WOULD NOT START AGAIN. DEALERSHIP STATED THAT THE ANTENNA RING OR KEY CHIP MIGHT BE BAD. THE ANTENNA RING WAS CHANGED AND THE CAR WOULD NOT START A WEEK LATER AGAIN. THE CAR WAS TAKEN TO DEALER SHIP AND PLACED ON SCANNER. THE CAR FUNCTION NORMALLY FOR TWO WEEKS AND DID NOT START AGAIN. SEVERAL BLOGS CONCERNING THIS MATTER HAVE BEEN SET UP WITHOUT ANY ANSWERS FOR THE CONSUMER. THE DEALERSHIPS SCANNED THE VEHICLE AND CHANGED PARTS AND THE PROBLEM STILL PERSISTS. IN MY CASE THE DEALERSHIP STATED THAT IT DID SHOW A PROBLEM. YET THE PROBLEM IS NOT FIXED. CONSUMERS ARE BEING STRANDED OR IN MY CASE STRANDED SEVERAL TIMES FOR HOURS UNTIL THE VEHICLE STARTS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480718October 16, 2012
FUEL/PROPULSION SYSTEM, POWER TRAIN
FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH PARKING BRAKE AND FOOT BRAKE ENGAGED. I HAVE RESEARCH A VOLVO RECALL/ WARRANTY EXTENSION FOR A DEFECTIVE THROTTLE BODY, CONTACTED VOLVO CUSTOMER SERVICE ONLY TO GET THE RUN-AROUND. VARIOUS WEB FORUMS ENCOURAGE OWNER EXPERIENCING THESE PROBLEMS TO FILE COMPLAINT WITH NHTSA TO HELP COME TO A RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478550October 3, 2012
FUEL SYSTEM, GASOLINE
THE CAR JUST BEGAN TO EMIT A FUEL SMELL WHILE PARKED. THE SMELL IS NEAR THE GAS TANK AND TENDS TO LINGER IN THE AIR DISSIPATE AND THEN RESURFACE. SOME TIMES ITS STRONG OTHER TIMES IT IS FAINT. IT ALSO TENDS TO COMES INTO THE INTERIOR COMPARTMENT AND CAN AT TIME BECOME OVER WHELMING CAUSING MY CHILDREN AND I TO GET HEADACHES AND NAUSEOUS. I COULD NOT FIND ANY PRESENCE OF A LEAK UNDERNEATH THE VEHICLE NEAR THE AREA OF CONCERN. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS GARAGED MOST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476836September 24, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL INFORMATION FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE: MAKE: VOLVO MODEL: S60 MODEL YEAR: 2002 MANUFACTURER: VOLVO CARS OF N.A. LLC. MFR'S REPORT DATE: DEC 17, 2009 NHTSA CAMPAIGN ID NUMBER: 09V483000 NHTSA ACTION NUMBER: PE09039 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP RECALL STATES THAT AS REMEDY FOR THIS ISSUE: "DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. " HOWEVER, WHEN I CONTACTED ROGER BEASLEY VOLVO OF AUSTIN, TX, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR TO THE TUNE OF $720. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475827September 18, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL SEEN LEAKING ON THE GROUND. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FRO REPAIRS UNDER THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT HE WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/10/12*CN UPDATED 10/17/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475220September 12, 2012
FUEL/PROPULSION SYSTEM
BEGAN TO NOTICE STRONG FUEL SMELL INSIDE AND OUTSIDE THE VEHICLE. ALSO NOTICED THAT STARTING THE VEHICLE WHEN ENGINE IS COLD BECAME MORE DIFFICULT. RESEARCHED VARIOUS FORUMS AND NHTSA AND DISCOVERED THAT VOLVO HAS HAD 2 RECALLS FOR FUEL PUMPS. MY VEHICLE EXHIBITED SAME SYMPTOMS AS DETAILED IN BOTH NHTSA RECALLS. CALLED VOLVO AT 800-458-1552 AS INSTRUCTED IN THE NHTSA RECALL NOTICE. INFORMED THE REPRESENTATIVE THAT VEHICLE EXHIBITED THE SYMPTOMS DETAILED IN THE RECALL NOTICE. I WAS INFORMED THAT MY VEHICLE VIN NUMBER WAS NOT PART OF RECALL. ALSO CONTACTED LOCAL VOLVO DEALER REGARDING RECALL NOTICE. DEALER WOULD DIAGNOSE PROBLEM - IF PART OF THE RECALL, THEY WOULD REPLACE. DEALER CALLED BACK, INFORMED ME THAT MY VEHICLE WAS NOT PART OF RECALL. I CANCELLED APPOINTMENT FOR DIAGNOSIS. ANOTHER LOCAL REPAIR SHOP SPECIALIZING IN EUROPEAN VEHICLES VERIFIED THAT FUEL PUMP HAS CRACKS AND IS LEAKING FUEL. A FULL RECALL TO INCLUDE ALL VIN'S SHOULD BE ISSUED. THE FACT THAT THERE HAVE BEEN TWO PREVIOUS RECALLS FOR THE SAME ISSUE SHOWS THAT THERE IS A SYSTEMIC FLAW WITH THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474547September 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE THROTTLE FAILED. THE CONTACT STATED THAT SHE TRIED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT ALTHOUGH THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) IT WAS NO LONGER ELIGIBLE SINCE THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATION. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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