Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11742356June 5, 2026
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
My backup camera stopped functioning not too long after the warranty was expired. It began by not coming on sometimes and then it went completely out. The entire unit is no longer functioning which prevents me from being able to use my backup camera and that is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742264June 5, 2026
UNKNOWN OR OTHER, ENGINE
Oil Change and Check Engine Light continuously appear. Have gotten oil changes during the prescribed timings and still after being within the timeframe of the oil change the sensor appears. The car has stalled while driving due to this and have on multiple occasions have had to buy oil to add to the vehicle even after getting a oil change at a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742072June 4, 2026
UNKNOWN OR OTHER
While stopped at a traffic light, the engine shut off without warning and would not restart after releasing the brake. Vehicle required shifting back into Park to restart. Documented in dealer repair order #XXX dated XXX. Vehicle also experienced random infotainment shutoff and inoperable wipers with no driver input across multiple repair visits. These recurring electrical failures pose a safety risk. Vehicle is my sole work transportation as a licensed Realtor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742071June 4, 2026
UNKNOWN OR OTHER
The electric seems to be faulty- so far the vehicle stops& fails to restart- the dealership changed the battery once but it continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741657June 2, 2026
ENGINE
My 2022 Volkswagen Tiguan (VIN: [XXX] ) is experiencing excessive engine oil consumption. The vehicle requires oil replenishment every less than 1,000 miles, which is far beyond what any reasonable consumer would expect from a properly functioning engine. I reported this issue to the Volkswagen dealership while the vehicle was still under the manufacturer’s warranty. The dealership stated that this level of oil consumption is “normal” and only added oil without performing any diagnostic testing or repairs. No repair order documenting a defect was issued, and no corrective action was taken. This problem is consistent with the known defect in the EA888 2.0L TSI engine, specifically the defective piston rings that fail to create a proper seal, allowing oil to leak into the combustion chamber and burn off during operation. A class action lawsuit has been filed against Volkswagen regarding this exact defect in 2022–2023 Tiguan models. The excessive oil consumption poses a serious safety risk. If oil levels drop critically low without warning, the engine could suffer catastrophic failure, stall unexpectedly, or overheat while driving — all of which significantly increase the risk of a crash. Despite this being a warranty-covered vehicle and a known manufacturing defect, Volkswagen and its authorized dealership have refused to repair the issue or acknowledge it as a defect. I am requesting that NHTSA open a formal investigation into this matter and consider a safety recall for all affected 2022–2023 Volkswagen Tiguan vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741598June 2, 2026
STEERING, SUSPENSION, UNKNOWN OR OTHER
The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is "normal and within factory specifications" after test-driving two other lot vehicles. The dealership has explicitly stated they will not correct this defect without direct corporate intervention. Safety Risk Assessment: The manufacturer and dealership's failure to remedy the off-center steering wheel geometry and tracking alignment presents an ongoing safety hazard. Operating a vehicle with compromised steering geometry introduces unpredictable handling characteristics, accelerated or uneven tire wear, and an elevated risk of sudden component fatigue. The persistent alignment deviation forces the driver to constantly compensate to maintain a straight line of travel, increasing the risk of driver fatigue and unpredicted lane drifting at highway speeds. A vehicle that cannot maintain proper tracking geometry poses a clear and present danger to its occupants and surrounding traffic. Timeline of Events & Notice to Manufacturer: Both the local franchised dealership management and Volkswagen of America corporate regional management have been formally notified of this recurring defect through 11 documented service attempts. Following initial acknowledgments, the Volkswagen corporate regional representative has ceased all communications
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741539June 2, 2026
UNKNOWN OR OTHER
Rear view mirror has come detached from the main roof and it's presented that the only option to repair this is a complete windshield replacement. If the mirror is adhered to the windshield, this presents a major design flaw and safety hazard. I should not have to replace an entire windshield to replace just a rearview mirror. Also, because this is requiring me to seek additional services outside of the VW dealership, I would have to drive without a safely secured rear view mirror, presenting a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741235June 1, 2026
ENGINE
23 Tiguan..been having to top off oil every couple thousand miles sometimes up to a quart and they tell me it's within "tolerance" to lose oil. Bad pcv caused leak at timing seal and oil pan, oil everywhere needs extensive cleanup. This consumption has happened consistently since buying the vehicle and am being told with the new pcv installed we have to wait to see if the oil problem continues before we can do a consumption test. There should be no reason to be losing up to a quart every few thousand miles and this should be fully investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741111May 31, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The adaptive cruise control (ACC), forward collision warning, and automatic emergency braking/front assist systems have repeatedly malfunctioned. The vehicle has been returned to the dealership multiple times for diagnosis and repair, but the issues remain unresolved. These are safety systems designed to help prevent or mitigate collisions. When the adaptive cruise control and automatic emergency braking systems become unavailable or fail to function properly, I cannot rely on features intended to assist in maintaining safety. The loss of these systems creates a potential safety risk for me, my passengers, and other motorists. The vehicle has been presented to an authorized Volkswagen dealer on multiple occasions for these concerns. The dealer has attempted repairs, but the problems continue to occur. Warning messages indicating that adaptive cruise control, front assist, or automatic emergency braking systems were unavailable appeared before and during the malfunction. I thought before they were just faulty sensors. The dealer never explained these features were not functioning. The symptoms first appeared while the vehicle was under warranty and have continued despite multiple repair attempts. The car was purchased brand new from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741067May 30, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Tha back up camera system is glitching out. We reset the system but is keeps freezing/blacking out after about 30 seconds. This is known issue with this model of Volkswagen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741023May 30, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
This is related to reference TSB 48-23-01. There is a rapid, unpredictable chime causes intense cognitive distraction while trying to navigate highway traffic. It is accompanied by warning messages covering navigation information and other displays on the dash. It is impossible to focus on driving the car and is incessant with no way to turn off. This is a safety hazard. I've almost been involved in several crashes due to the distraction and trying to manage the problem as it's occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740859May 29, 2026
ENGINE, POWER TRAIN
While driving, car dashboard lights up like a Christmas tree with error messages, shakes, and goes into limp mode. Error messages include: - travel assist is currently not available - Error: Drive system. Please service vehicle. (Engine block highlighted on screen image) - Engine speed max. 4000 rpm (Engine block highlighted on screen image) Purchased car in November, problem happened in January <1200 total miles. Vehicle has been at dealership since January with no resolution (it is now May 29th). No invoice to upload as it has never been fixed. VW of America initially claimed it was a software update which is false, actual parts defect. Now known defect with turbo R line, as evidenced by multiple reports from consumers across the country, unsafe vehicle to operate as occurs while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740335May 27, 2026
LANE DEPARTURE: WARNING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: ASSIST
a vehicle warning notice flashes across the dashboard saying “vehicle assistance system not available” and the switch to engage this system causes the same message to flash and the systems do not engage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740334May 27, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER
2022 Tiguan overhead consule just fell down hanging by wires. No glasses compartment so not sure what would cause the stress on it due to usage. Dealer said 2020 models had issue and have an extended warranty. The 2022 does not have any recall. Seems like design flaw VW should correct as issue comes up. If I was driving at the time. it would have hit me or passenger in the head. This is a safety concern. I have seen multiple posts where this has happened. VW said I am out of warranty and will not do anything. It is 2022 and I have seen 2020 and 2021 models with owners posting same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739933May 25, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle was just turned on and put into reverse. Dash and infotainment center lights flashed and shut off. Vehicle rolled backwards uncontrollably down a sloped driveway. Steering and brakes were not properly functioning. Vehicle came to a stop when it struck a parked vehicle in its path.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11739930May 25, 2026
FUEL/PROPULSION SYSTEM
Unknown road hazard was hit by first car and then hit mine which the hazard rolled underneath and gashed my fuel tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739902May 25, 2026
ENGINE
2022 Volkswagen Tiguan SE, ~70,000 miles. The vehicle experienced a cylinder head failure in the EA888 2.0L TSI engine, causing the check-engine light to illuminate. The cylinder head developed internal cracks, resulting in excessive oil consumption over a period of more than one year prior to the current repair. During multiple service visits to the authorized VW dealership over the past year or more, I reported abnormal oil consumption and expressed concern about a possible engine problem. On each occasion I was told no fault was found. On at least one visit I was discouraged from requesting a deeper diagnostic by being told it would require a significant out-of-pocket fee, despite the vehicle being under the manufacturer's warranty. The vehicle was dropped off for the current repair on [DATE] after the check-engine light came on. The dealership confirmed the cylinder head failure is covered under Volkswagen's New Vehicle Limited Warranty. However, the required cylinder head part has been on backorder for over 60 days with no confirmed ETA. No loaner or rental vehicle has been provided despite the extraordinary duration of the repair. The dealership's own service advisor stated that in the state of Texas alone, approximately 7,000 cylinder heads are currently pending replacement across Volkswagen vehicles — indicating this is a widespread, systemic defect actively being managed within the dealer network, not an isolated incident. The dealership has also proposed that I bear 50% of the repair cost, despite the vehicle being under warranty and having a complete and consistent maintenance record. This cost-sharing proposal was framed as a courtesy, which I do not accept. I own a second 2022 Volkswagen Tiguan SE with the same engine and model year, which I am also concerned may be affected by the same defect. Public records, owner forums, NHTSA complaint databases, and ongoing class action filings confirm this is a known, widespread issue affecting numerous 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739838May 24, 2026
ELECTRICAL SYSTEM
So we took it into Volkswagen in Texarkana Texas. They had the car for an entire week. They said they updated something. The first day we got it back. My daughter drove it and the lane assist turned off. The dealership told us it’s a known issue and then it happens when it’s in the sun well, this was at night at eight something p.m. I’m attaching a photo. If this is a known issue because we called another dealership in another town there might need to be a recall, issued or figure out what the problem is or maybe this is just a lemon, but I want to keep documenting it because I keep taking it in and it’s not being fixed. What would you suggest we do next?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739405May 21, 2026
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
While driving on the highway in my 2023 Volkswagen Tiguan (approximately 70,068 miles), the EPC warning light and oil warning light illuminated and the vehicle began to stall/lose power. I exited the highway immediately and shut the vehicle down safely. A substantial amount of engine oil leaked from underneath the vehicle after stopping. The vehicle was towed to a Volkswagen dealership. Dealer diagnosis included: * cracked oil pan, * oil separator failure, * and timing chain cover leak. The dealership advised there was no metal contamination found in the oil or filter and no confirmed catastrophic internal engine failure at this time, though the long-term condition of the engine cannot be guaranteed after the oil-loss event. I am submitting this report because the sudden oil-loss event and stalling condition occurred while driving on the highway and created a potential safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738882May 19, 2026
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
"Travel Assist Not Available" chime and yellow notification came on intermittently from around July 2024 to July 2025 in my VW Tiguan. I complained about it to the Heritage VW in [XXX] and nothing was done in 2024. The noise and notifications became more frequent around July 2025 and came on every time I drove the vehicle incessantly. I took the car back to Heritage VW and they said it was by battery and replaced this for a fee. This did not eliminate the problem and the dealer kept it for 2 days and found that it was the steering wheel. They charged me to replace this because the vehicle was out of warranty. However, in July 2024 it was still under warranty but Heritage VW neglected to make the repair. This noise was a huge distraction to my driving as it was loud and incessant. I made a complaint to the Georgia Attorney General and VW corporate headquarters and neither helped me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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