Volkswagen Routan Complaints

784 consumer complaints on file.

#10524629July 13, 2013
ENGINE
DRIVING ON A NEIGHBORHOOD STREET WHEN A SUDDEN DROP IN THE AC POWER FOLLOWED BY A QUICK RISE IN THE ENGINE TEMP TO THE TOP OF THE GAUGE. WITHIN 2 MINUTES STEAM WAS OBSERVED COMING OUT OF THE ENGINE. QUICKLY PULLED OVER TO THE SIDE OF THE ROAD. AFTER COOLING THE ENGINE AND OPENING THE HOOD IT WAS OBSERVED THAT ENGINE COOLANT WAS ALL OVER THE ENGINE PARTS AND BOILING OFF DUE TO THE HEAT. WATER WAS POURED IN THE RADIATOR AND A LEAK WAS OBSERVED FROM A PLASTIC Y JOINT IN THE WATER COOLING PIPE/ASSEMBLY. VW PART NUMBER 7B0121086B. WITH THE WATER FILLED TO THE MAX AS SOON AS THE ENGINE WAS STARTED A STEADY STREAM OF WATER WAS OBSERVED COMING OUT OF THE Y JOINT. WITH OVER A GALLON OF WATER IN THE VEHICLE DROVE THE CAR HOME AND IN LESS THAN 3 MILES THE WATER WAS COMPLETELY DRAINED FROM THE SYSTEM. PLEASE CROSS REFERENCE THIS WITH ANY COMPLAINTS RELATED TO THE CHRYSLER TOWN AND COUNTRY MINIVAN AND THE DODGE GRAND CARAVAN AS THEY ARE ALL PRODUCED BY CHRYSLER CORP. THE Y CONNECTOR FAILURE WAS EASILY FOUND ONLINE AND APPEARS TO BE A DEFECTIVE PART / DESIGN FLAW AS THE PLASTIC PIECE WAS NOT ABLE TO WITHSTAND THE PRESSURE AND HEAT AND SEEMED TO SPLIT AT THE SEAM TO CAUSE THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524463July 11, 2013
ELECTRICAL SYSTEM
WHILE DRIVING ON 4 DIFFERENT OCCASIONS OVER THE LAST WEEK THE ENGINE SHUTS OFF WITHOUT WARNING. ONCE WHILE TURNING LEFT ACROSS TRAFFIC. THE VAN STOPPED RIGHT IN THE MIDDLE OF THE TURN AND WAS STARTED JUST IN TIME AND STARTED MOVING AS ONCOMING CAR ALSO SWERVED TO AVOID MY CAR STALLED RIGHT IN FRONT OF THEM. DEALER HAS NO IDEA WHAT IS CAUSING THE PROBLEM AND CAN ONLY GUESS THAT THE WIN MODULE NEEDS TO BE REPLACED. THERE IS A RECALL ON THE WIN MODULE FOR 2010, BUT NOT FOR 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524214July 10, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE DVD PLAYER IN THE REAR OF THE VEHICLE WAS BLOCKING THE VISIBILITY OF THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY STATED THAT THERE THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522844July 2, 2013
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING APPROX 65 MPH ON A HIGHWAY. WITHOUT A WARNING (NO CHECK ENGINE LIGHT, NO BATTERY LIGHT, ETC) MY ENGINE TURNED OFF WHILE STILL CRUISING AT 65 MPH. THE VEHICLE STILL HAD MOMENTUM, BUT NO POWER STEERING TO SAFELY PULL THE VEHICLE OVER. I HAD TO WAIT FOR THE ROAD TO TURN, SO I CAN POSITION THE VEHICLE TO STOP ON THE SHOULDER OF THE VEHICLE. I ALMOST CRASHED INTO OTHER VEHICLES, BECAUSE I HAD NO CONTROL OF THE CAR OTHER THAN BRAKING IN THE MIDDLE LANE OF A HIGHWAY. TOWED VEHICLE DEALER FOUND A BLOWN ENGINE FUSE. THEY REPLACED THE ENGINE FUSE. TWO HOURS LATER, SAME SCENARIO AND SAME ISSUE CAME BACK. TOWED BACK TO THE DEALER, AND THEY BELIEVE ITS A GROUNDING WIRE. PLEASE INVESTIGATE THIS ISSUE. COULD POTENTIALLY TRANSLATE INTO MAJOR ACCIDENT OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522951July 2, 2013
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
WHERE TO BEGIN WITH THIS CAR. ALL 4 VALVE STEMS NEEDED TO BE REPLACED. I WAS LOSING PRESSURE IN MY TIRES, AND MECHANIC SAID THEY WERE CORRODED. THEN MY TIPTRONICS DID NOT WORK, ALSO WHEN YOU SHIFTED IN TO GEAR, IT DIDN'T WANT TO MOVE. HAD THE WHOLE SHIFTING LEVER COMPONENT REPLACED. LOTS OF TROUBLE WITH THE DOORS NOT OPENING RIGHT, THEN WHEN CLOSING THE SENSOR DOESN'T ALWAYS WORK. ALMOST HAD MY KIDS GET CAUGHT IN THE DOOR. IF THE CAR IS EVEN ON THE SLIGHTEST SLOPE THE DOOR WON'T CLOSE. WHILE DRIVING DOWN THE ROAD AT 55MPH THE CAR JUST SHUT OFF. NO POWER STEERING! VERY DANGEROUS. I HAD TO RENT A CAR TO GO ON VACATION, I DIDN'T FEEL SAFE ENOUGH TO DRIVE ON THE INTERSTATE WITH IT. HAPPENED MAY TIMES. THEY COULDN'T FIND ANYTHING WRONG WITH IT. NOW I THINK THE TRANSMISSION IS GOING. I AM SO FRUSTRATED WITH THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519965June 15, 2013
SERVICE BRAKES
WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING AGAIN ONCE WET, TOOK BACK TO DEALER WHO HAD A VW OF AMERICA REP COME TO DEALERSHIP AND STATED THAT THE BRAKES WHEN WET AND PARKING BRAKES IS APPLIED "IT IS LIKE WETTING A SHEET OF GLASS AND LAYING ANOTHER SHEET OF GLASS ON TOP IT WILL STICK" THAT THE BRAKES LOCKING UP AND REQUIRES 3000 RPM'S WHILE IN DRIVE TO GET THEM UNSTUCK THE VW REP STATED " THIS IS NORMAL AND NOTHING WILL BE DONE. .I AM VERY DISAPPOINTED WITH THE ANSWER THE VW REP LEFT WITH THE SERVICE MANAGER JOHN, THAT ANSWER IS NOT ACCEPTABLE, I WILL NOT SUBJECT MY WIFE AND CHILDREN TO BE POSSIBLE STRANDED WHEN THE BRAKES GET WET, IT IS CURRENTLY TAKING 3000 RPM'S TO FORCE THE BRAKE TO POP LOUD AND UNLOCK IN ORDER TO DRIVE THE VEHICLE, THIS TO ME IS NOT NORMAL, I HAVE DRIVEN MANY OTHER VEHICLES IN THE RAIN AND AFTER WASHING NEVER TO HAVE THE BRAKES FREEZE UP AS WITH THIS 2011 ROUTAN, ALSO REPORTED EXCESSIVE BRAKE DUST ON BOTH REAR WHEELS, NONE ON FRONT WHEELS, ALL WV CAN TELL ME IS MY COMPLAINS ON THIS MATTER IS DOCUMENTED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519722June 13, 2013
STEERING, ELECTRICAL SYSTEM
COMPLETELY LOST CONTROL OF THE VEHICLE (NO POWER, NO POWER STEERING) WHILE DRIVING 45MPH ON A 7 LANE MAJOR STREET. THANKFULLY IT WAS IN THE EARLY MORNING HOURS AND I WAS ABLE TO GLIDE ACROSS THE INTERSECTION TO A SIDE STREET WHERE I TURNED THE VEHICLE OFF AND ON AND IT RESUMED POWER. THIS HAS HAPPENED AT LEAST 4 MORE TIMES SINCE THEN, USUALLY WHILE IDLING AT A RED LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514297May 30, 2013
CHILD SEAT:TETHER: STRAP/WEBBING, CHILD SEAT
I HAVE THE CAR SEAT GRACO MY RIDE 65. I HAVE HAD IT NOW FOR 4 YEARS. I WAS PLANNING ON USING IT AGAIN FOR MY SECOND DAUGHTER. AFTER THE END OF THE 2ND YEAR, THE STRAPS THAT YOU PULL BEGAN TO FRAY. THE LATCHING SYSTEM ON THE SEAT HAS BEEN LOCKING OR GETTING STUCK IN THE UPRIGHT POSITION MAKING IT HARD FOR ME TO RELEASE MY DAUGHTER FROM THE STRAPS. I AM ALSO HAVING A HARD TIME TIGHTENING HER SUFFICIENTLY ENOUGH BECAUSE THE LATCH GETS STUCK. THE STRAPS ARE ALSO CONSTANTLY GETTING TANGLED AND TWISTED. I CALLED GRACO AND THEY SAID THERE WAS NOTHING THEY COULD DO BUT SEND ME A 40 DOLLAR REBATE WHEN I BUY ANOTHER ONE OF THEIR SEATS. THERE IS NO PARTS THAT THEY CAN HELP ME WITH REPLACING ANYTHING. I AM VERY DISGUSTED. I NOW HAD TO PURCHASE ANOTHER GRACO HIGH BACK BOOSTER FOR MY 5 YEAR OLD AND NOW I HAVE TO PURCHASE ANOTHER SEAT FOR MY BABY. I WASN'T PLANNING ON BUYING ANOTHER SEAT FOR MY BABY. I WANTED TO USE THE MY RIDE FOR MY 2ND DAUGHTER. I AM VERY UPSET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511890May 14, 2013
WHEELS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE PERFORMING A ROUTINE INSPECTION, HE NOTICED THAT THE VALVE STEM WAS CORRODED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE STEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511140May 8, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT DRIVER'S SIDE TIRE WENT FLAT. THE CONTACT INSTALLED THE SPARE TIRE AND TOOK THE TIRE TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE VALVE STEM HAD BECOME EXTREMELY CORRODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510832May 6, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510839May 6, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
10,000 MILES, FULL WARRANTY, BOUGHT NEW LESS THAN A YEAR AGO. WHILE DRIVING APPROXIMATELY 55 MILES PER HOUR ON THE HIGHWAY WITH MY MOTHER AND TWO CHILDREN IN THE VEHICLE, THE VAN LOST ALL POWER MID-DRIVE. BRAKES, STEERING, EVERYTHING STOPPED FUNCTIONING. THANKFULLY IT WAS LATE AND MY HUSBAND WAS ABLE TO COAST TO A STOP. IT WAS ONE OF THE SCARIEST EXPERIENCES OF MY LIFE. THIS HAD HAPPENED ONCE BEFORE, BUT NOT AT THAT SPEED, AND WE'D ASSUMED IT AN ANOMALY. WE WERE HEADING OUT OF TOWN, BUT CONCERNED FOR SAFETY WE TURNED AROUND. MY HUSBAND TOOK IT TO THE DEALER THE NEXT DAY, WHERE THEY COULD NOT LOCATE THE PROBLEM. WE BROUGHT IT BACK A FEW DAYS LATER SO THEY COULD KEEP IT, BUT AFTER DRIVING IT 400 MILES, AND NOT ABLE TO RECREATE THE PROBLEM, THEY SAID THERE WAS NOTHING TRY COULD DO. WE CONTACTED VW, WHO GOT A REGIONAL CLAIMS PERSON TO GO TO THE DEALERSHIP, SUPPOSEDLY CONSULTED THEIR ENGINEERS, AND DECIDED THERE WAS NOTHING THEY COULD DO. BUT NOT BEFORE THE CS CASE PERSON LIED TO US AND TOLD US THE VAN HAD BEEN FIXED. WHEN WE ARRIVED AT THE DEALERSHIP AND REALIZED IT HADN'T BEEN, WE MADE IT CLEAR THAT THEY WOULD AVE TO FIX THE VAN, OR REPLACE WITH SOMETHING COMPARABLE. WE ALSO FOUND AT LEAST 12 OTHER COMPLAINTS ON LINE OF OTHER OWNERS IN EARLIER MODELS EXPERIENCING THE SAME THING. THIS IS A SAFETY HAZARD OR MY FAMILY AND ANYONE ELSE ON THE ROAD WITH US, AND INCONSISTENT WITH THE SAFETY STANDARDS PROMOTED THAT ENCOURAGED US TO PURCHASE THE VEHICLE IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511116April 29, 2013
WHEELS
RECENTLY I NOTICED A LOW TIRE PRESSURE ON THE LEFT FRONT WHEEL OF MY VOLKSWAGEN ROUTAN. WHEN I ATTEMPTED TO ADD AIR TO THE TIRE, THE STEM PUSHED INTO THE WHEEL AND THE TIRE DEFLATED. THE METAL TIRE PRESSURE STEM IS ATTACHED TO TIRE PRESSURE SENSING UNITS ON EACH WHEEL. WHEN I EXAMINED THE STEM I NOTICED THAT THE NUT THAT LOCKS THE STEM IN POSITION HAD DISINTEGRATED FROM CORROSION. THE ONLY THING HOLDING THE STEM IN POSITION WAS THE PRESSURE WITHIN THE TIRE. WHEN THE STEM WAS TOUCHED AND MOVED, THE TIRE IMMEDIATELY DEFLATED. I FOUND THE SAME DEFECT ON THE OTHER WHEELS. ANY CONTACT WITH THE TIRE PRESSURE SERVICING STEM, CAUSED THE RETAINING NUT TO BREAK OFF INTO PIECES. EACH STEM AND RETAINING NUT SHOWED SIGNS OF SEVERE CORROSION. DUE TO THE EXTREME HIGH COST OF REPLACEMENT SENSORS, I WAS FORCED TO REPLACE THE SENSORS WITH STANDARD RUBBER TIRE STEMS. THE VEHICLE IS A 2009 WITH ONLY 36,000 MILES. THE VEHICLE IS EXPOSED TO ROAD SALT AND IM SURE THAT ACCELERATED THE CORROSION OF THE ATTACHING NUT, BUT THIS IS A SERIOUS DESIGN FLAW THAT MIGHT RESULT IN A TIRE DEFLATION WITHOUT WARNING. I FEEL THESE SENSORS ARE DEFECTIVE AND NEED TO BE RECALLED. THIS IS A SINGLE VEHICLE WITH LOW MILEAGE, HAVING FOUR SEVERELY CORRODED AND FAILED TIRE PRESSURE SENSORS. I SUSPECT THERE ARE MANY OTHERS. THESE FAULTY SENSORS COULD VERY WELL BE THE CAUSE OF A SERIOUS ACCIDENT OR INJURY. IT SEEMS TO BE A KNOWN ISSUE WITH THE CAR DEALER BUT I DONT BELIEVE THERE IS ANY SPECIFIC INSPECTION OR SERVICE REQUIREMENTS FOR THESE VALVES/SENSORS. THE PARTS ARE MARKED WITH THE FOLLOWING IDENTIFICATION NUMBERS: DAIMLER CHRYSLER 56053031AD #0193HT-2 SIEMENS VDO I HAVE SAVED THE FAILED PARTS AND I WILL PROVIDE THEM IF REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509741April 26, 2013
ENGINE
WHEN I PURCHASED THE CAR THEY CHECKED THE OIL AND I SAW IT WAS CLEAN AND FULL. AFTER A WEEK MY WIFE TOLD ME THE OIL LIGHT CAME ON. I CHECKED THE OIL AND THEIR WERE NO OIL ON THE DIP STICK. I FILLED THE OIL TO THE CORRECT SPOT ON THE DIPSTICK. A WEEK LATER I CHECK THE OIL AND AGAIN THERE WERE NO OIL ON THE DIPSTICK. SO I CALL THE DEALER AND THEY SENT ME TO SEARS WHO COULD NOT FIND A LEAK AND THEY CHANGED THE OIL. I CHECKED THE OIL THE FOLLOWING WEEK AND AGAIN THERE WERE NO OIL ON THE DIPSTICK. SO I CALL THE DEALER AGAIN AND THEY SENT ME TO ANOTHER MECHANIC WHO COULD NOT FIND A LEAK. I'M NOW CHECKING AND ADDING OIL WEEKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508770April 19, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH. THE CONTACT DEPRESSED THE BRAKES CONTINUALLY UNTIL THE VEHICLE CAME TO A STOP. THE BRAKE WARNING LIGHT WAS ALSO ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508723April 18, 2013
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
OUR ROUTAN WAS ONLY GOING ABOUT 20 MPH AFTER PULLING OUT OF PARKING PLACES AND TURNING IN TO MAIN ROADS THE POWER STEERING, BRAKES, GAS ALL STOP WORKING THE CAR BECOMES IMPOSSIBLE TO TURN THE WHEEL THE BRAKES AND GAS BOTH DO NOT WORK AND YOU HAVE TO COAST TO A STOP ONCE STOPPED YOU HAVE PUT THE VAN IN PARK TURN KEY OFF AND RESTART THE ENGINE. THIS HAS NOW HAPPENED TWICE IN A 2 WEEK TIME FRAME EXTREMELY CONCERNED WITH TWO YOUNG CHILDREN IN THE BACK BOTH IN CAR SEATS. WHAT HAPPENS IF I AM ON A FREEWAY AND THIS HAPPENS AT 60-70MPH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508527April 17, 2013
ELECTRICAL SYSTEM, ENGINE
I WAS MAKING A LEFT TURN IN MY 2010 VOLKSWAGEN ROUTAN VIN# [XXX] ONTO A BUSY STREET AND CAR SUDDENLY STALLED OUT. I LOST POWER STEERING AND NEARLY JUMPED THE CURB AND HIT A WOMAN WITH A BABY STROLLER. I HAD MY 3 KIDS WITH ME IN THE CAR AGES 5, 4, AND 1. CAR STARTED BACK UP RIGHT AWAY. THIS PROBLEM HAPPENED ONCE BEFORE WHEN I WAS DRIVING STRAIGHT AT ABOUT 30MPH ON A RESIDENTIAL STREET BUT I THOUGHT IT WAS A FREAK INCIDENT SINCE THE CAR WAS BRAND NEW WITH BARELY 10,000 MILES ON IT. THIS TIME IT NEARLY COST PEOPLE THEIR LIVES. I TOOK IT TO THE DEALER. THEY KEPT IT FOR 6 DAYS. MEANWHILE I HAD TO USE A MUCH SMALLER LOANER CAR WHICH WAS NOT MADE FOR A FAMILY OF FIVE. THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM AND THAT EVERYTHING SEEMS FINE AND THAT THERE IS NOTHING THEY CAN DO AND IF IT HAPPENS AGAIN TO MAKE ANOTHER APPOINTMENT. WELL IT HAPPENED AGAIN. 3 MORE TIMES IN FACT. I CALLED UP THE DEALER AGAIN. HE TRIED TO DETER ME FROM GOING IN SAYING "YOU CAN BRING IT IN AGAIN BUT IF WE CANT DUPLICATE THE PROBLEM THEN THERE IS NOTHING THEY CAN DO." ALSO MADE IT A POINT TO TELL ME THAT THEY ONLY HAVE SMALL LOANER CARS AVAILABLE. I ALSO CALLED VOLKSWAGEN AND TOLD THEM THE STORY. THEY TOLD ME TO BRING IT TO DEALER. THIS STALLING ISSUE WHICH OCCURRED AGAIN ON 4/16/2013 IS THE LAST STRAW. I REFUSE TO GET INTO THIS DEATHTRAP TO TAKE IT TO THE DEALER. ITS A SHAME THE CAR ONLY HAS 18000 MILES ON IT YET IT IS HAVING THESE ISSUES. I WILL NEVER BUY A VOLKSWAGEN AGAIN. THEY CAN SEND A TOW TRUCK. IT IS VERY DANGEROUS. I GUESS LEGAL ACTION IS CALLED FOR HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505990April 11, 2013
SERVICE BRAKES, STEERING, WHEELS
2010 ROUTAN WITH 26K MILES PULLS TO THE RIGHT AND MOST LIKELY HAS DONE SO SINCE I BOUGHT IT SINCE THE TIRES NEED REPLACING. THE BRAKES HAVE BEEN REPLACED AT 18K AND NOW NEED TO BE DONE AGAIN. VW DENIES THERE IS AN ISSUE WITH VEHICLES PULLING TO THE RIGHT. OPENED CASE 130240300 WITH VW. THEY REFUSE TO COVER THE COST TO DIAGNOSE THE CAUSE OF THE PULLING AND TIRE WEAR. RECALL NEEDS TO BE ISSUED I HAVE SEEN NUMEROUS POSTINGS WITH THE SAME ISSUE ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507436April 8, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR UPDATED 06/18/13*LJ UPDATED 06/25/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507489April 8, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE TRAVELING 72 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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