Volkswagen Jetta Complaints (2006)

580 consumer complaints on file.

#10500941March 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE PIPING HAD BECOME LOOSE. THE VEHICLE WAS REPAIRED BY APPLYING A RUBBER GUARD HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED HIM THAT THE DUEL MASS FLYWHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36. THE CURRENT MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498226February 15, 2013
AIR BAGS
AIR BAG WARNING LIGHT APPEARED, DEALER DIAGNOSED AS A PASSANGER SIDE AIR BAG FAILURE, RHEOSTAT IN AIR BAG WAN'T HEATING PROPERLY & BAG WOULD THEREFORE NOT IGNITE AT IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496238February 3, 2013
FUEL SYSTEM, DIESEL, ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY WIFE AND I WERE DRIVING HOME AND SUDDENLY MY CAR STARTED JERKING AND MADE A "KNOCKING" SOUND, WITHOUT ANY WARNING (I.E. CHECK ENGINE LIGHT). WE WERE CLOSE TO HOME AND DECIDED TO CONTINUE ON; HOWEVER, IN THE NEXT COUPLE OF MILES, THE PROBLEMS PERSISTED, STILL WITH NO CHECK ENGINE LIGHT OR ANY INDICATION OF WHAT WAS WRONG WITH THE VEHICLE. OVER THE NEXT SEVERAL DAYS, WHILE PARKED ON A SECURED PREMISE, I STARTED THE CAR UP AND IT HAD AN ERRATIC LOPING SOUND. I PROCEEDED TO CALL A NEARBY VOLKSWAGEN DEALER AND SPOKE TO TWO CERTIFIED VW MECHANICS, WHO FAILED TO ACKNOWLEDGE THE ISSUE THAT THERE WAS NO WARNING INDICATION BEFORE THE CAR STARTED TO ACT UP AND SAID TO BRING IT IN TO SWAP OUT THE ENGINE AT APPROX. $7500; THEY DISMISSED THE PROBLEM AS "NORMAL WEAR AND TEAR". I RESEARCHED THE PROBLEM ON THE INTERNET AND IT LEAD ME TO BELIEVE THAT IT WAS A PROBLEM WITH THE CAM, WHICH I HAD CONFIRMED BY AN AUTO-MECHANIC AFTER TOWING THE CAR IN. HE TOLD ME THE ENTIRE ENGINE WAS WARPED DUE TO THE CAM GOING OUT. OTHER 2006 VW JETTA TDI OWNERS HAVE COMMENTED ON THE SAME ISSUES, WHICH AT THIS POINT LEADS ME TO BELIEVE THAT IT IS NOT "NORMAL WEAR AND TEAR", BUT A MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495978January 31, 2013
ELECTRICAL SYSTEM, AIR BAGS
I HAVE A 2006 VW JETTA SD W/ 93,000 MILES. I USE THIS VEHICLE FOR WORK. THE AIR BAG FAULT LIGHT HAS BEEN ON FOR ALMOST TWO YEARS. I INITIALLY TOOK THE CAR TO THE DAVID MAUS VW IN SOUTH ORLANDO. I WAS TOLD BY THE REPAIR REP KEVIN IT WOULD COST $400 TO REPAIR THE CONNECTOR LOCATED UNDER THE DRIVER SEAT THAT RELATE TO THE AIR BAG SYSTEM. SINCE MY CAR WAS OUT OF THE WARRANTY PERIOD, I WAS TOLD I WOULD HAVE TO BEAR THIS COST. I ASKED [XXX] HOW THE CONNECTORS WOULD BECOME FAULTY SINCE THERE IS NOTHING EVER STORED UNDER MY DRIVER SEAT AND NO ONE GOES UNDER THE DRIVER SEAT. [XXX] SAID THAT ??IT JUST HAPPENS.?? I TOLD HIM I WAS DISAPPOINTED VW HAD MADE SUCH A FAULTY CAR BECAUSE OF THE MANY PRIOR PROBLEMS I HAD THAT FORTUNATELY WERE COVERED UNDER WARRANTY, E.G., ESP LIGHT CONTINUALLY ON; IGNITION COILS RECALLED/REPLACED; ASR LIGHT CONTINUALLY LIT; TRUNK LATCH REPLACED, AIR CONDITIONING VENTS BROKE, DRIVER SIDE DOOR WOULD NOT LOCK/UNLOCK; AND DRIVER SIDE BUTTON STOPPED WORKING. AFTER THE WARRANTY ENDED, THE AIR BAG LIGHT CAME ON. I PAID TO REPLACE THE BUTTON FOR THE SIDE VIEW MIRRORS BECAUSE IT BROKE OFF. [XXX] TOLD ME THE BUTTON WAS CHEAP AND THEY ALWAYS BREAK. A RECALL FOR THE SIDE AIR BAG HARNESS ON SEATS WERE REPAIRED ON BOTH SIDES ON 3/30/11. IN OCTOBER, 2011 I TOLD [XXX] I DID NOT BELIEVE I SHOULD BE RESPONSIBLE TO PAY FOR THE REPAIR OF THE AIR BAG LIGHT AS I BELIEVED IT WAS A DEFECT ON VW PART. I COULD NOT HAVE CAUSED THE LIGHT TO COME ON BY DRIVING THE VEHICLE. I WAS INFORMED BY [XXX] THAT WITHOUT THIS REPAIR THE AIRBAG SYSTEM WAS CONSIDERED TO BE INOPERABLE AND UNSAFE. AFTER REVIEW OF THE NHTSA COMPLAINTS AND AN INTERNET SEARCH, THIS AIRBAG ISSUE WITH THIS VEHICLE HAS BEEN A KNOWN ONE FOR SOME TIME. VW HAS NOT ISSUED A RECALL BECAUSE THEY DO NOT BELIEVE IT IS A LARGE CONCERN. I BELIEVE A RECALL SHOULD BE ISSUED DUE TO THE OBVIOUS SAFETY CONCERNS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494587January 24, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FIRST, VEHICLE'S ELECTRONIC LOCKS STOP RESPONDING TO DEPRESSES FROM BOTH REMOTES. REPLACE THE BATTERIES TO THE REMOTE AND STILL THE CAR WILL NOT RESPOND. THE ONLY WAY TO OPEN THE DOOR IS BY MANUALLY INSERTING THE KEY INTO THE DRIVERS SIDE, WHICH IS THE ONLY MANUAL KEYHOLE, AND TURNING LEFT TWICE. ONCE TURN UNLOCKS THE DRIVER'S SIDE DOOR, ANOTHER TURN UNLOCKS THE PASSENGER DOORS. AFTER SOME TIME PASSENGER DOORS STOP RESPONDING TO SECOND TURN. PASSENGER DOORS DO NO LOCK WHEN MANUALLY TURNING KEY THE RIGHT FROM THE DRIVER SIDE DOOR, WHICH IS THE ONLY MANUAL KEYHOLE. THE PASSENGER DOORS THAT DO NOT LOCK CAUSE THE ALARM TO GO OFF WHEN OPENED. DEPRESSING THE SILENCE ALARM BUTTON ON KEY FOB DOES NOT SILENCE ALARM. THE ONLY WAY TO SILENCE ALARM IS BY CLOSING PASSENGER DOOR, CLOSING DRIVER SIDE DOOR AND TURNING KEY RIGHT ONCE TO LOCK AND LEFT TO UNLOCK. DOING SO ONLY CONTROL DRIVER SIDE DOOR. AFTER SOME TIME DASHBOARD SHOWS "DOOR OPEN" SYMBOL EVEN WHEN ALL DOORS ARE SECURELY CLOSED AND INDICATOR LIGHT ON DOOR IS OFF. DOME LIGHT STAYS ON WHILE DRIVING AS IF THE DOORS ARE INDEED OPEN EVEN THOUGH THEY ARE SECURELY CLOSED. AT THIS STAGE THE ALARM SYSTEM NO LONGER WORKS EITHER BY KEY FOB DEPRESS NOR BY MANUALLY TURNING THE LOCK IN THE DRIVERS SIDE DOOR AS DESCRIBED EARLIER. DOORS MUST BE LOCKED BY OPENING EACH ONE MANUALLY AND PRESSING THE LOCK DOOR BUTTON LOCATED ON EACH PASSENGER DOOR. PRESSING THE DRIVERS SIDE DOOR LOCK DOES NOT LOCK PASSENGER DOORS. ALL FUSES ARE INTACT AND NO ELECTRICAL ISSUES REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492864January 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 70 MPH THE TRANSMISSION DISENGAGED AND THE VEHICLE WOULD NOT ACCELERATE. THE TRANSMISSION POSITION LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. A DEALER WAS NOTIFIED OF THE SYMPTOMS AND STATED THEY KNEW THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491431January 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CLUTCH FAILED AND THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS SHUT OFF AND TOWED TO A PRIVATE MECHANIC, WHERE IT WAS DETERMINED THAT THE DRIVESHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V164000 (POWER TRAIN:DRIVELINE:DRIVESHAFT). THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488610December 12, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE TRAVELING ON INTERSTATE 4 AT 65 MPH THE AUTOMATIC TRANSMISSION WENT FROM DRIVE TO SECOND GEAR BY ITSELF EVEN THOUGH THE GEAR SELECTOR WAS IN DRIVE, NEARLY PUTTING ME THROUGH THE WINDSHIELD HAD I NOT HAD MY SEAT BELT ON. I MANAGED TO GET ONTO THE BURM OF THE HIGHWAY AND STOP. AT THIS POINT TRANSMISSION FLUID WAS DUMPING ALL OVER THE ROAD AND THE CAR WOULD NO LONGER MOVE AND THE DIGITAL GEAR SELECTION LIGHT WAS FLASHING ON AND OFF CONTINUOUS(PRND). HAD IT TOWED TO MY VW MECHANIC AND THEY FOUND THAT THE ELECTRONIC VALVE ASSEMBLY HAD QUIT WORKING AND THAT THE MECH TRONIC CLUTCH ASSEMBLY WAS DESTROYED BY IT GOING FROM DRIVE TO 2ND . AFTER RESEARCHING ON THE INTERNET, I FOUND THAT VW HAS KNOWN ABOUT THIS PROBLEM AND HAS SENT OUT LETTERS TO CUSTOMERS THAT HAVE 2007-2010 VEHICLES WITH THIS SAME TRANSMISSION THAT THEY WOULD REPLACE THEIR DEFECTIVE TRANSMISSIONS UNDER AN EXTENDED WARRANTY OR RE-IMBURSE THEM FOR REPAIRS IF DONE PRIOR TO THIS LETTER UP TO 100000 MILES. I CONTACTED VW USA AND ASKED ABOUT MY CAR AND WAS TOLD BECAUSE MY CAR WAS A 2006 IT WASN'T COVERED EVEN THOUGH I GOT THEM TO ADMIT THAT IT WAS THE SAME TRANSMISSION THAT WAS USED FOR 2005.5 THROUGH 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483902November 10, 2012
ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
2006 VW JETTA, DRIVING DOWN STREET 11/09/12 DOOR AJAR LIGHT COMES ON, I STOP TO CLOSE DOORS AND LIGHT GOES OFF. I PULL INTO WORK PARKING LOT AND GET OUT OF CAR AS I CLICK THE KEY TO LOCK THE CAR, NOTHING. I THEN PROCEED TO CHECK THE CAR.. NOTHING IS WORKING. CANNOT ACCESS GAS CAP TO PUT GAS IN CAR, SOME LIGHTS MAY NOT BE FUNCTIONING PROPERLY, AIRBAG LIGHT NOT ON, DOOR WILL NOT LOCK, WINDOW WILL NOT RESPOND, NO CAR ALARM. DRIVERS SIDE OF CAR HAS NO POWER AT ALL. I HAVE NO IDEA WHAT IS AND IS NOT WORKING CORRECTLY. ALTHOUGH I DID LOOK ONLINE AND FOUND HUNDREDS OF COMPLAINTS WITH REGARD TO A "BROWN WIRE OR WIRES TOO SHORT INSIDE THE BOOT TO THE BODY CONNECTOR". MOST PEOPLE REPORT THAT EVEN AFTER A VW FIX, PROBLEM NOT RESOLVED. CAR NOT ACTING PROPERLY AND WITH ELECTRICAL AND HAVING BEEN IN A VW CAR FIRE DO NOT WISH TO REPEAT THIS SCENARIO. I CONTACTED VW CUSTOMER CARE WHO POLITELY TOLD ME THIS IS NOT THEIR PROBLEM AND REFUSED TO ESCALATE TO A MANAGER. SINCE THIS JUST HAPPENED TODAY I HAVE NOT HAD AN OPPORTUNITY FOR VW TO LOOK AT IT, BUT WILL TOMORROW AS I HAVE TO FIND A WAY TO PUT GAS IN CAR AND SEE IF THEY FEEL AUTO IS SAFE TO DRIVE. I DON'T.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483859November 9, 2012
POWER TRAIN
I WAS ON A FREEWAY THAT WAS MERGING WITH ANOTHER FREEWAY, AND THE GEAR LIGHTS STARTED FLASHING, THE TRANSMISSION QUIT, AND I COULDN'T ACCELERATE TO GET OUT OF OTHER VEHICLES WAY. I WAS DOING 10 MPH, AND I HAD TO CROSS TWO LANES OF TRAFFIC DOING 65 MPH. NOWHERE TO GO BUT THAT. I WAS SO SCARED AND WAS REALLY LUCKY THAT NO ONE HIT ME, ALTHOUGH THEY DID HAVE TO HIT THEIR BRAKES HARD AND SWERVE TO AVOID ME. THIS IS SOMETHING I'VE SEEN ON DIFFERENT FORUMS NOW, AND EVERYONE SAYS IT IS A MECHATRONIC UNIT GONE BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483449November 5, 2012
SEATS
I WAS DRIVING DOWN THE ROAD WITH THE HEATED SEAT ON , I HAD IT ON 5 WHICH IS THE MAX SETTING AND I FELT A BURNING SENSATION NEAR MY RIGHT SHOULDER AREA SO I FELT MY BACK AND THOUGHT WOW SO I TURNED IT DOWN AND AFTER PULLING IN MY GARAGE I LOOKED AND THE SEAT WAS SLIGHTLY MELTED ABOUT THE SIZE OF A GOLF BALL AND MY JACKET WAS SLIGHTLY MELTED I AM GOING TO CONTACT MY LOCAL DEALER TOMORROW TO SEE IF THERE'S A RECALL (BEWARE IT COULD HAVE RESULTED IN FIRE I BELIEVE IF I WOULD HAVE KEPT IT ON LONG ENOUGH.) *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10480667October 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED HE HEARD A LOUD NOISE UNDERNEATH THE ENGINE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR INSPECTION WHERE THE MECHANIC STATED THE DUAL MASS FLY-WHEEL AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480582October 15, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE ATTEMPTED TO AVOID CRASHING INTO A CAT AND LOST CONTROL OF THE VEHICLE. THE CONTACT THEN CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND THE CONTACT SUSTAINED A GRADE THREE CONCUSSION AS WELL AS FRACTURED RIBS. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED) POLICE REPORT NUMBER:CA1200564). THE CONTACT COULD NOT RECALL SPECIFIC DETAILS OF THE CRASH DUE TO HIS INJURIES. THE MANUFACTURER WAS NOTIFIED AND AFTER PERFORMING AN INVESTIGATION, THEY ADVISED THE CONTACT THAT THE VEHICLE HAD PERFORMED IN THE MANNER THAT IT WAS DESIGNED, OFFERING NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10478677October 4, 2012
ENGINE
VEHICLE LOST POWER. ENGINE BECAME LOUDER. CAR SHUDDERS UNDER ACCELERATION. CAMSHAFT FAILURE. CAMSHAFT MUST BE REPLACED. KNOWN ISSUE WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475719September 17, 2012
STRUCTURE, VISIBILITY/WIPER
THE HEADLINER IS PULLING AWAY FROM THE REAR PILLARS. BEING THE PRIMARY DRIVER OF THE VEHICLE I DO NOT SPEND TIME IN THE BACK SEAT. MY DAUGHTER IS CURRENTLY LEARNING TO DRIVE SO ON A RECENT ERRAND I WAS SITTING IN THE BACK SEAT AND LOOKED UP TO SEE THE HEADLINER COMPLETELY PULLING AWAY AND COMING DOWN FROM THE ROOF OF THE CAR AND DOME LIGHT. WHEN I GOT BACK HOME, I DID SOME INTERNET RESEARCH AND FOUND A MULTITUDE OF WEBSITES, FORUMS, ETC. WITH PEOPLE EXPERIENCING THE SAME ISSUE. HERE ARE JUST A FEW OF THE ADDRESSES THAT I FOUND: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2006/ACCESSORIES-INTERIOR/HEADLINER_SEPARATING_FROM_CEILING.SHTML HTTP://RICH-BLOG.BLOGSPOT.COM/2010/10/2006-VOLKSWAGEN-JETTA-TDI-HEADLINER-PROBLEMS.HTML HTTP://FORUMS.VOLKSWAGENVORTEX.COM/SHOWTHREAD.PHP?5104886-SAGGING-FALLING-HEADLINER-WARRANTY-SUCCESS-STORIES-PLEASE HTTP://WWW.CARS-GUIDE.COM/VOLKSWAGEN-FORUM/2006-VOLKSWAGEN-JETTA-HEADLINER-T4941.HTML ADDITIONALLY, I PERSONALLY KNOW ANOTHER 2006 JETTA OWNER IN SCHENECTADY, NY WITH THE EXACT SAME ISSUE. AS THE HEADLINER FALLS, IT IS CREATING A VISUAL DISTRACTION AS WELL AS IMPAIRING MY FIELD OF VISION TO THE REAR OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474803September 6, 2012
STRUCTURE:BODY:ROOF AND PILLARS, STRUCTURE
2006 VOLKSWAGEN JETTA. CONSUMER STATES PROBLEM WITH HEADLINER *TGW THE CONSUMER STATED WITHIN IN THE PAST FEW MONTHS, HE NOTICED THE HEADLINER WAS PULLING AWAY FROM THE REAR PILLARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469731August 8, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DRIVER'S SIDE WINDOW IN MY VEHICLE STOPPED WORKING COMPLETELY. WHEN I TOOK THE VEHICLE TO THE DEALER THEY TOLD ME THE CAUSE WAS A FAULTY DRIVER'S SIDE DOOR HARNESS. THERE WERE SEVERAL WIRES THAT WERE BROKEN OR ABOUT TO BREAK, AND THEY SUGGESTED I REPLACE IT IMMEDIATELY. I WAS QUOTED OVER $400 FOR PARTS AND LABOR. THIS ISSUE WAS RECALLED ON THE EARLIER MODELS, AND THEN FIXED ON THE 2008 AND LATER MODELS DURING PRODUCTION. HOWEVER THE 2006 AND 2007 MODELS ARE STILL AFFECTED BY THE PROBLEM. VOLKSWAGEN HAS NOT ISSUED A RECALL FOR THIS CRUCIAL PART AND CONTINUES TO LET ITS CUSTOMERS PAY FOR THE DANGEROUS DESIGN FLAW IN THESE VEHICLES. WARNING TO POTENTIAL BUYERS: BEFORE PURCHASING A 2005.5 (NEWER BODY STYLE), 2006, OR 2007 JETTA CHECK TO MAKE SURE THIS PROBLEM HAS BEEN FIXED. OTHERWISE, YOU COULD WIND UP WITH YOUR POWER WINDOWS, LOCKS, MIRRORS, GAS DOOR, AND TRUNK RELEASE NO LONGER WORKING WHEN YOU NEED THEM TO. ALSO, I WAS TOLD THE VEHICLE WOULD NOT PASS INSPECTION WITH THIS PROBLEM. IT IS A RISK AND A SAFETY CONCERN THAT SHOULD BE RECALLED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468387July 31, 2012
ENGINE, AIR BAGS, ELECTRICAL SYSTEM
AT 130,623 MILES OUR JETTA HAD TO HAVE THE CAMSHAFT AND LIFTERS REPLACED. THE LOBES ON THE CAMSHAFT HAD COMPLETELY WORN OFF AND THE LIFTERS HAD PITTED. I FEEL LIKE OUR DIESEL MOTOR HAS AGED PREMATURELY AND THERE IS AN UNDERLYING PROBLEM THAT VW IS IGNORING. THIS IS A COMMON PROBLEM FOR THIS MODEL AND YEAR. WE ARE HAVING BOTH REPLACED, BUT UNTIL THE ROOT OF THE PROBLEM IS FOUND THERE WILL BE AN ISSUE AGAIN. VW MUST KNOW OF THIS PROBLEM. THEY STOPPED PRODUCTION OF THE TDI JETTA IN 2006. THE 2006 WAS THE LAST YEAR BEFORE STOPPING PRODUCTION. WHY WOULD THEY STOP MAKING A CAR THAT WAS IN SUCH HIGH DEMAND WITH THE RISING COST OF DIESEL AND GAS. THEY KNEW OF AN ISSUE IN THE CAR THAT THEY COULDN'T FIGURE OUT. NOW THEY IGNORE THE PROBLEM AND CONTINUE TO BLAME THE CUSTOMER FOR POOR MAINTENANCE. THE CAR IS DEFECTIVE AND VW NEEDS TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468328July 30, 2012
POWER TRAIN, ELECTRICAL SYSTEM
I WAS SITTING IN TRAFFIC IN MINNEAPOLIS MN. THE LIGHT TURNED GREEN, TRAFFIC MOVED AND WHEN I PRESSED ON THE ACCELERATOR, THE ENGINE SPED UP AS IF IT WAS IN NEUTRAL. THE SHIFT SELECTOR WAS IN D FOR DRIVE. THE PRNDL INDICATOR ON THE DASH FLASHED RED WITH ALL FIVE LETTERS ILLUMINATED. I TRIED TURNING OFF THE IGNITION AND TURNING IT BACK ON WITH THE SAME RESULTS. NO MOVEMENT WITH ENGINE ACCELERATING. AFTER BEING PUSHED INTO A PARKING LOT BY PASSERSBY, I TRIED AGAIN AND THE TRANSMISSION WORKED AS IT WAS SUPPOSED TO. AFTER RESEARCHING THE PROBLEM ON THE INTERNET, I FIND THAT IT IS A COMMON VW PROBLEM AND THE NHTSA ACTION NUMBER IS PE09035 OPENED JULY 17, 2009 COVERING 2008 AND 2009 MODELS. MY TDI IS A 2006 MODEL PURCHASED IN MAY 2007 BECAUSE VW KEPT SELLING 2006 TDIS IN 2007. THERE WERE NO 2007 VW JETTA TDIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468350July 30, 2012
AIR BAGS
MAY 2011 VEHICLE WAS TAKEN TO CASEY IMPORTS (CASEY VOLKSWAGEN) 777 J. CLYDE MORRIS BLVD NEWPORT NEWS VA 23608 (757)988-1236 IN REGARDS TO SERVICE ACTION 97U3/T3 DATED JANUARY 2011. ---FAILURE WAS DRIVER'S SIDE AIRBAG CONNECTOR RESULTING IN ILLUMINATED AIRBAG LIGHT IN INSTRUMENT CLUSTER. CASEY VW PROCEEDED TO REPLACE THE CONNECTOR ON THE DRIVER'S SIDE BUT ONLY "INSPECTED" THE PASSENGER SIDE WITH NO REPAIR ACTION PERFORMED. THE INSTRUCTIONS CLEARLY STATE ON PAGE 6: PERFORM PROCEDURE ON BOTH FRONT SEATS. RECALL WAS ENTERED INTO VOLKSWAGEN'S ELSAWEB AS COMPLETED EVEN THOUGH THE REPAIR PAPERWORK CLEARLY STATES ONLY HALF OF THE WORK WAS PERFORMED. JULY 2012 VEHICLE WAS TAKEN TO CASEY VW WITH AIRBAG LIGHT ILLUMINATED. ---FAILURE WAS PASSENGER SIDE AIRBAG CIRCUIT HIGH RESISTANCE. I WAS TOLD I WOULD NEED TO AUTHORIZE A $120 DIAGNOSTIC FEE BEFORE ANYTHING WAS DONE AND THAT THE RECALL WAS PERFORMED. I INFORMED [XXX] (SERVICE ADVISOR) REGIONAL SERVICE MANAGER [XXX]AND CASEY SERVICE MANAGER [XXX] THAT I DID NOT WANT ANYTHING DIAGNOSED OR REPAIRED. I MADE IT PERFECTLY CLEAR THAT I WANTED THE RECALL PERFORMED IN IT'S ENTIRETY. I CALLED VWOAMERICA AT 1-800-893-5298 TWICE. THE SECOND TIME I RECORDED WITH PERMISSION A CUSTOMER SERVICE REPRESENTATIVE BY THE NAME OF[XXX]. THE ONLY ANSWER I HAVE BEEN GIVEN IS TO AUTHORIZE A DIAGNOSTIC FEE. I BELIEVE THIS CONSTITUTES NEGLIGENCE ON VW AND CASEY IMPORTS FOR NOT ONLY IMPROPERLY PERFORMING A SAFETY RECALL BUT FAILING TO ADDRESS AND CORRECT THE ISSUE WHEN IT IS WAS BROUGHT TO THEIR ATTENTION. THIS TYPE OF SERVICE SHOULD BE INVESTIGATED TO SEE HOW MANY OF CASEY IMPORTS CUSTOMERS MAY STILL BE AT RISK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta