Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10164058July 31, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I HAVE NOTICED THAT MY WINDSHIELD WIPERS HAVE BEEN DETERIORATING IN THE PAST MONTHS. I BROUGHT MY CAR TO A VW DEALER BACK IN APRIL TO SEE WHY MY WINDSHIELD WIPERS WERE STUTTERING. THEY SAID THE WINDSHIELD MIGHT BE ON TOO TIGHT OR SOMETHING WRONG WITH THE BLADES. I CHANGED THE BLADES AND GOT A NEW WINDSHIELD SINCE I HAD A CRACK IN IT ANYWAYS. BOTH DID NOT RESOLVE THE PROBLEM AND I WAS NEVER TOLD IT COULD BE THE WIPER MOTOR. I HAVE HAD A FEW INSTANCES WHERE I WAS DRIVING NOW ON THE HIGHWAY OR JUST ON A SIDE STREET AND IT WAS RAINING AND ALL OF A SUDDEN MY WIPERS WOULD JUST STOP!!! I ALMOST GOT INTO A FEW ACCIDENTS NOW, AND I FEEL IT IS A HUGE SAFETY HAZARD THAT I SHOULDN'T BE RESPONSIBLE FOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163666July 27, 2006
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
DT*: THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE ABS LIGHT ILLUMINATED. THE BRAKES MAKE A RATTLING NOISE, AND DEPRESSING THE BRAKE PEDAL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS ALSO UNABLE TO DUPLICATE THE PROBLEM. THERE IS A NHTSA RECALL # 02V031000 WHICH PERTAINS TO THE HYDRAULIC ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163556July 26, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FAULTY COOLANT TEMP SENSOR DETECTED ON VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162446July 15, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING
I'VE EXPERIENCED SEVERAL PROBLEMS WITH MY 2001 VOLKSWAGEN JETTA GLX. I STILL WONDER WHY IT'S NOT A LEMON. HAD PROBLEMS WITH THE BRAKE SWITCH WHICH WAS A RECALL. I ALSO HAD PROBLEMS WITH THE CHECK ENGINE LIGHT. TECHNICIANS MADE DIAGNOSTIC CHECK AND SAID I NEEDED THE HEAT SENSOR CHANGED SO I DID. AFTER A WEEK, CHECK ENGINE LIGHT LIT UP AGAIN SO I BROUGHT IT BACK TO THE DEALERSHIP AND HAD ANOTHER DIAGNOSTIC CHECK WHICH I PAID FOR AGAIN 78 BUCKS. THIS TIME THE TECH'S SAID I NEEDED THE SPARKS AND WIRES CHANGED BECAUSE IT WAS SHOOTING BLANKS. PRE-PAID FOR THE PARTS AND WHEN THE PARTS ARRIVED, I BROUGHT MY CAR BACK TO GET IT FIXED SO I DID. LATER, I GOT CALL FROM THE SERVICE REPS AND SAID MY IGNITION COIL BROKE SO THEY HAD TO ORDER THAT AGAIN. AFTER EVERYTHING WAS SAID AND DONE. I JUST WANTED TO LET MY FINANCER TO JUST VOLUNTARILY REPO THE PIECE OF TRASH. ONE MORE BREAK DOWN AND I'M HIRING A LEMON ATTORNEY. THIS IS TOO MUCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161370July 4, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHT SWITCH HAS FAILED FOR THE 2ND TIME IN 2 YEARS. THE BRAKE LIGHTS DO NOT WORK WHEN THE BRAKES ARE APPLIED. THERE IS NO INDICATION IN THE CAR TO INDICATE THAT THE BRAKE LIGHTS ARE NOT WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160816June 26, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
CEL LIGHT WOULD TURN ON AND OFF. CAR STARTED TO IDLE BAD, SOMETIMES IT WOULD NOT MOVE WHEN COLD EVEN WITH GAS FULLY DEPRESSED. THEN THE CAR BEGAN TO STALL WHILE DRIVING. I TOOK IT TO THE DEALER AND THEY REPLACED THE MAF BUT THE SYMPTOMS ARE STILL HERE AND THE CAR IS RETURNING TO THE SHOP TODAY. I HAVE READ MANY, MANY ACCOUNTS OF THE SAME ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160323June 21, 2006
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING IN SLOW ROAD REPAIR TRAFFIC ON I90 NEAR KIRTLAND/MENTOR OHIO, MY CLUTCH SYSTEM FAILED. WAS DRIVING JUST FINE KEEPING CAR IN 1ST GEAR AND AT A STOP IN STOP AND GO TRAFFIC WHEN SUDDENLY THE CAR WAS STAYING IN GEAR EVEN WHEN REMOVING FOOT FROM CLUTCH PEDAL. CLUTCH PEDAL WAS STUCK IN FULL DOWN POSITION. -- COULD NOT EASILY SHIFT GEARS OR GET CAR OUT OF GEAR ONCE THIS PROBLEM OCCURRED, AND WAS FORCED TO KEEP STARTING AND SHUTTING OFF THE ENGINE FOR APPROX. 2 MILES UNTIL I COULD EXIT. MY CAR HAD TO BE TOWED TO CLASSIC VW ON TYLER BLVD IN MENTOR. HAVE BEEN TOLD IT IS THE CLUTCH MASTER AND SLAVE CYLINDERS MUST BE REPLACED AND THEN THE BRAKE LINES MUST BE BLED AND REFILLED. REPAIR COSTS WILL BE BETWEEN $700 AND $1000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160214June 19, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
NORMAL OPERATION OF VEHICLE UNTIL THE FAILURE OCCURRED. NO INCIDENTS AS OF YET. BOTH TAIL LIGHTS AND WINDOW BRAKE LIGHTS DO NOT ILLUMINATE. CAR WAS SERVICED ON A PREVIOUS RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159369June 9, 2006
STRUCTURE
MULTIPLE WATER DAMAGE AND LEAKS DUE TO CLOGGED TUBES AND POOR DESIGN OF VEHICLE. LEAKS OCCUR IN THE PASSENGER SIDE, AND REAR FOOT WELLS. CLEARING DRAINAGE HOLES ONLY HELPED SLIGHTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159406June 9, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT*: THE CONTACT STATED UPON INSPECTION, IT WAS NOTICED THE BRAKE LIGHT SWITCH WAS INOPERABLE. THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH AND DETERMINED THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 6/27/2006 - THE SWITCH WAS REPLACED BY THE ORIGINAL OWNER UNDER RECALL ON 4/26/05 WITH 44653 MILES. THE REPLACEMENT SWITCH FAILED ONE YEAR LATER AT 52675 MILES. THE COOLANT PUMP FAILED AND CAUSED THE VEHICLE TO OVERHEAT. THE FRONT WOOFER IN THE DOOR FAILED INTERNALLY CAUSING THE SOUND TO BE DISTORTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159057June 5, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
OVER THE WEEKEND THE INSIDE OF MY CAR FILLED WITH RAIN WATER. IT WAS A PUDDLE ON THE BOTTOM OF MY CAR. I DRIED IT OUT WITH THE HELP OF MY FATHER. I TOOK IT TO THE LOCAL VW DEALERSHIP AND THEY TOLD ME IT'S NOT COVERED AS PART OF MY WARRANTY. THEY SAID THAT THEY KNOW IT'S THE SUNROOF CAUSING THE LEAK WITHOUT EVEN LOOKING AT IT. I ASKED IF HAS ANYTHING TO DO WITH THE FRONT PASSENGER WINDOW I RECENTLY HAD REPAIRED AND THEY SAID NO. THEY HAD A BUNCH OF PEOPLE COME IN WITH THE SAME PROBLEM AND THEY ARE ALL DUE TO THE SUNROOF CAUSING A LEAK. THEY SAID IT'S NOT COVERED UNDER THE WARRANTY BECAUSE IT'S MAINTENANCE WHEN I HAD NO IDEA THIS IS A PROBLEM AND VW IS VERY WELL AWARE THE PROBLEM. I'M NOT SURE IF THIS IS THE TYPE OF COMPLAINT YOU HANDLE BUT I FEEL THAT VOLKSWAGEN IS GETTING AWAY WITH A FAULTY PROBLEM WITH THE SUNROOF AND THIS SHOULD BE RECALLED AND THEY ABSORB THE PRICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158334May 26, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED THE EXTERIOR BRAKE LIGHTS BECAME INOPERATIVE. THERE IS A NHTSA RECALL #04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH, HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER HAS BEEN ALERTED WHO SUGGESTED ALERTING THE MANUFACTURER. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 01/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157717May 17, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED THE VEHICLE COOLANT LEAKED INTO THE ELECTRICAL WIRING HARNESS. AN INDEPENDENT REPAIR SHOP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODES DISPLAYED. UPON FURTHER INSPECTION, THE MECHANIC DETERMINED THERE WAS A COOLANT MIGRATION PROBLEM. THE ELECTRICAL WIRING HARNESS WAS CORRODED DUE TO THE COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO AWAIT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155877April 22, 2006
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
MY 2001 VOLKSWAGEN JETTA FELL OFF THE JACK WHILE MY SON WAS CHANGING A TIRE THIS MORNING. THE JACK, PROVIDED BY THE MANUFACTURER WITH THE VEHICLE, APPEARS TO HAVE SOME SORT OF DESIGN DEFECT. I WAS ABLE TO RAISE THE VEHICLE AND REPLACE THE TIRE USING THE JACK PROVIDED WITH A 1994 VOLVO 940. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154650April 5, 2006
ELECTRICAL SYSTEM:IGNITION
2001 VOLKSWAGEN JETTA GLX VR6. IN OCTOBER OF 2004 NOTICED THE ENGINE SURGING EVERY ONCE IN AWHILE WHEN ACCELERATING. EVENTUALLY, THE MIL WENT ON AND THERE WAS A DRASTIC LOSS OF POWER. AFTER BRINGING IT INTO THE DEALER, IT WAS DEEMED TO BE A $700 IGNITION COIL PACK. RESEARCH ON THE INTERNET FOUND THAT VW RELEASED A RECALL IN FEBRUARY OF 2003 STATING A RECALL ON ALL 2001 COIL PACKS. I MENTIONED THIS TO THE DEALER, AND WAS TOLD THAT MY VIN WAS NOT INCLUDED. I LOGGED A COMPLAINT WITH VW CUSTOMER CARE AND THEY DID NOTHING. IN MARCH OF 2006, THE EXACT SAME THING HAPPENED AND ONCE THE MIL LIGHT WENT ON, I BROUGHT IT INTO THE DEALER. THIS TIME IT WAS THE IGNITION COIL PACK, WIRES AND SPARK PLUGS AND THEY CHARGED $1200. WHEN I EXPLAINED I HAD THE SAME ISSUE 14K MILES AND 17 MONTHS EARLIER, I WAS TOLD THAT THEY COULDN'T DO ANYTHING, AS THE COIL PACK WAS PAST ITS 12K MILE WARRANTY. THE DEALER STATED THEY COULD DO NOTHING FOR ME AND AGAIN REFERRED ME TO VW CUSTOMER CARE, WHO COULD CARE LESS AS MY VIN # WAS NOT INCLUDED IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE, ESPECIALLY DUE TO LOSS OF POWER AND SURGING. I AM IN PROCESS OF WRITING A DEMAND LETTER TO VW, WHICH WILL MOST LIKELY NOT DO MUCH AND WILL FORCE ME TO TAKE VW TO SMALL CLAIMS COURT TO REPAY ME FOR ALL OF THE REPAIRS MADE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154347April 1, 2006
LATCHES/LOCKS/LINKAGES
I DRIVE A 2001 VW JETTA. AS I OPENED MY GLOVE COMPARTMENT TODAY, THE HANDLE INCLUDING THE LOCK MECHANISM FELL INTO MY HAND. IT JUST BROKE OFF RIGHT THEN AND THERE. I DO NOT USE MY GLOVE COMPARTMENT OFTEN SO IT IS NOT FROM WEAR AND TEAR. MY ISSUE IS THAT NOW THERE IS A HOLE IN MY GLOVE COMPARTMENT. IF SOMEONE WAS THINKING ABOUT BREAKING IN, THIS COULD BE THE DECIDING FACTOR FOR THEM KNOWING THAT THE GLOVE COMPARTMENT IS COMPLETELY ACCESSIBLE AND AT TIMES THERE ARE VALUABLES LOCATED IN COMPARTMENTS AS WELL AS TRIGGER SWITCHES TO TRUNKS AND IN SOME CASES EVEN SPARE KEYS TO THE CAR OR A PERSON'S HOME! I DO NOT HAVE ANY OF THOSE ITEMS IN THE COMPARTMENT, BUT SOMEONE COULD BE INTRIGUED ENOUGH TO TRY TO BREAK IN. I CONTACTED THE WARRANTY COMPANY AND VOLKSWAGEN AND THE MOST THE DEALERSHIP OFFERED WAS 25% DISCOUNT TO FIX IT. JUST NOT ENOUGH TO ENSURE THE SAFETY OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153644March 24, 2006
AIR BAGS:SIDE/WINDOW
RAN OVER DEBRIS ON INTERSTATE AND SEAT SIDE AIRBAG DEPLOYED. VEHICLE WAS REPAIRED WITH NEW AIRBAG AND WAS REPLACED WITH NEW MODULE AND SENSORS. NO INJURIES JUST EAR RINGING. HAPPENED 2ND TIME GOING AROUND A CORNER AT APPROX. 35 MILES AN HOUR, SEAT SIDE AIRBAG DEPLOYED AGAIN RESULTING IN LOSS OF CONTROL OF VEHICLE AND SEVERE BURNS TO LEFT ARM. NO REPAIRS HAVE TAKEN PLACE TO VEHICLE YET. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10152784March 15, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH FAILURE ON 2001 VW JETTA GLS TDI SEDAN, IDENTICAL TO THAT DESCRIBED IN RECALL CAMPAIGN 04V096000. BRAKE LIGHTS STAYED ON ALL THE TIME, EVEN WHEN CAR WAS PARKED & TURNED OFF. DEALER REPLACED SWITCH AT COST OF $193.23 PARTS & LABOR, DEALER & VW OF AMERICA STATE THAT VIN IS NOT INCLUDED IN SCOPE OF RECALL FOR 04V096000. THIS IS THE SECOND TIME THIS HAS OCCURRED ON THIS SAME CAR, I BELIEVE FIRST WAS COVERED AS A WARRANTY REPAIR. PART NUMBER OF REPLACEMENT SWITCH IS VWN 1J0 945 511 D. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152143March 7, 2006
AIR BAGS:SIDE/WINDOW
I WAS MAKING A RIGHT HAND TURN AROUND 5 MPH. THE PASSENGER SIDE CURTAIN AIRBAGS AND SEAT BAG DEPLOYED UNEXPECTEDLY. THE PASSENGER SEAT BELT ALSO NO LONGER FUNCTIONS. THERE IS NO DAMAGE ANYWHERE ON THE VEHICLE. VWOA IS LOOKING INTO THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151610March 2, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT*: THE CONTACT STATED THE VEHICLE LOOSES POWER INTERMITTENTLY, AT ANY SPEED. THE VEHICLE WAS SEEN BY THE SERVICE DEALER WHO DETERMINED AN OXYGEN SENSOR MAY NEED TO BE REPLACED. THE CONTACT IS CONCERNED BECAUSE THE DEALER WAS ABLE TO DETERMINE THE CAUSE OF THE PROBLEM WITHOUT INSPECTING THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT OXYGEN SENSOR FAILURE WAS A COMMON PROBLEM WITH THE DIESEL ENGINE. ALTHOUGH, THE DEALER DETERMINED A POSSIBLE CAUSE OF THE PROBLEM, THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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