Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10175910December 12, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE BRAKE LIGHTS FAILED TO ILLUMINATE. A NHTSA RECALL, #04V096000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE BRAKE LIGHT SWITCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE BRAKE LIGHT SWITCH WAS ALSO REPLACED ON FIVE SEPARATE OCCASIONS IN ADDITION TO THE RECALL. A REVISED RECALL #06V183000 CONCERNING THE BRAKE LIGHT SWITCH HAS BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175252December 5, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE POWER DOOR LOCK MALFUNCTIONS. IT DOES NOT ALWAYS LOCK AS IT IS SUPPOSED TO WHEN DONE WITH REMOTE OR WHEN CAR REACHES SPEED FOR AUTO-LOCK FEATURE. MAY LOCK WHEN IT SHOULDN'T AS WELL-- LOCKING YOU IN VEHICLE AND/OR SETTING OFF ALARM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174562November 28, 2006
TIRES
DRY ROT OF ALL 4 DOUGLAS TIRES. DURING STATE INSPECTION AT VOLKSWAGEN DEALERSHIP/REPAIR IN NORTH GREENBUSH NY - FAILED INSPECTION DUE TO ALL 4 TIRES BEING DRY ROTTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174365November 27, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I OWN A 2001 VOLKSWAGEN JETTA WITH A 2.8 ............................................................................................................. LV6 ENGINE AND 5-SPEED MANUAL TRANSMISSION. ON 03 AUG 2006 (MILEAGE: 84028) I HAD THE BRAKE LIGHT SWITCH REPLACED AT MY OWN EXPENSE WHEN THE ECL INDICATOR CAME ON. THIS IS THE SECOND TIME IN 19 MONTHS I HAVE HAD TO REPLACE THE SAME BRAKE LIGHT SWITCH. THE FIRST TIME WAS 10 NOVEMBER 2004 (MILEAGE: 68184) IN WHICH THE REPAIR WAS PERFORMED UNDER NHTSA RECALL #04V-09600 (20 FEBRUARY 2004). IN BOTH CASES THE REPAIRS WERE PERFORMED BY LITHIA VOLKSWAGEN OF THORNTON, COLORADO. THE FIRST SWITCH REPLACEMENT USED PART #1J0-945-511-D, WHICH WAS DIFFERENT FROM THE MOST RECENT REPLACEMENT USING PART #1J0-945-511-F. THIS IMPLIES A NEW BRAKE LIGHT SWITCH WAS DESIGNED BY VOLKSWAGEN BECAUSE OF FLAWS WITH THE DESIGN USED TO RESPOND TO THE NHTSA RECALL. MY COMPLAINT IS THAT THE SECOND INCIDENT OF THIS BRAKE SWITCH FAILURE SHOULD HAVE BEEN COVERED BY EITHER THE FEBRUARY 2004 RECALL THAT REPAIRED THE FIRST INSTANCE OR THE NEW RECALL 06V183000. SINCE THE BRAKE LIGHT IS A CRITICAL SAFETY FEATURE OF THE VEHICLE IT SHOULD BE DESIGNED TO FUNCTION LONGER THAN 19 MONTHS. ITS FAILURE PLACES MY FAMILY AND I AT RISK OF INJURY OR EVEN DEATH DUE TO A REAR END COLLISION BECAUSE OF VOLKSWAGENS INABILITY TO PROPERLY DESIGN A BRAKE LIGHT SWITCH. THIS SAFETY SYSTEM SHOULD BE EXPECTED TO OPERATE THE LIFE OF THE AUTOMOBILE TO PROTECT ITS OCCUPANTS. VOLKSWAGEN SHOULD MAKE A SERIOUS EFFORT TO CORRECT THIS PROBLEM PERMANENTLY OR DEMONSTRATE THEIR COMMITMENT TO CUSTOMER SAFETY BY REPLACING THE SWITCH AT MANUFACTURER EXPENSE. WHEN I DISCUSSED THIS WITH VOLKSWAGEN CUSTOMER SERVICE (1-800-822-8987, REF. #60279193) THEY CLAIMED THIS SERVICE WAS NOT COVERED BY EITHER RECALL AND SINCE THE PART HAD PERFORMED PAST THE MANUFACTURER WARRANTY IT WAS MY RESPONSIBILITY TO REPAIR THE SWITCH AT MY OWN EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173737November 17, 2006
AIR BAGS:SIDE/WINDOW
AS I WAS DRIVING THE PASSENGER SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON. I STOPPED TO CHECK FOR DAMAGE, DID NOT SEE ANYTHING, AND COULD NOT FIND ANYTHING IN THE ROAD. NOW I HAVE A CAR WITH THE HEADLINER AND FRONT PASSENGER SEAT BLOWN APART. I TOOK THE CAR TO THE DEALER FOR A DIAGNOSTIC. THEY FOUND A DENT AND TOLD ME THAT WAS THE CAUSE AND I SHOULD REPORT IT TO MY INSURANCE COMPANY TO BE COVERED UNDER MY COLLISION. THE INSURANCE ADJUSTER FOUND THE DENT IDENTIFIED BY THE DEALER SHOWED SIGNS OF AGE AND WAS NOT THE CAUSE. MAKING A JUDGMENT THE PRESENCE OF DIRT, ROAD GRIME AND SOME SURFACE RUST SUGGESTED IT WAS OLDER DAMAGE. IT WAS MOST LIKELY CAUSED BY INCORRECTLY ADJUSTING THE LIFT WHEN WORK WAS DONE UNDER THE CAR. FINDING NO OTHER DAMAGE THAT WOULD CAUSE DEPLOYMENT THEY CLOSED THE CLAIM AND MY CAR WAS NOT REPAIRED. VW REFUSES TO TAKE RESPONSIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173739November 17, 2006
STEERING:RACK AND PINION
WHILE DRIVING AROUND TOWN PRIOR TO HAVING A FEW DAYS OFF FOR THE 4TH, I NOTICED A SQUEAKY BELT NOISE WHEN I TURNED THE WHEEL. I CHECKED THE POWER STEERING FLUID LEVEL AND IT WAS ABOUT HALF FULL. I ADDED FLUID AND THE NOISE WENT AWAY. I SCHEDULED AN APPOINTMENT WITH THE DEALER FOR THE DAY AFTER THE HOLIDAY. THE NEXT DAY ON THE 4TH SMOKE STARTED TO COME FROM UNDER THE HOOD AND THE VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. ADDING STEERING FLUID DID NOTHING SINCE IT SEEMED TO BE LEAKING OUT SOMEWHERE. I MANAGED TO GET THE CAR HOME AND IMMEDIATELY TOOK IT TO THE DEALER THE NEXT DAY. I ASSUMED IT WAS THE STEERING PUMP AND WAS NOT TOO CONCERNED. AFTER EXAMINING THE CAR THE DEALER FOUND THAT IN FACT THE STEERING RACK HAD BURNED OUT. I WAS QUOTED $2000 TO REPLACE THE STEERING RACK, TIRE ROD ENDS, AND POWER STEERING PUMP. MY SECOND OPTION SUGGESTED BY THE SERVICE DEPARTMENT WAS TO BUY A NEW CAR. I DEMANDED TO SPEAK WITH THE SHOP MANAGER WHO FEIGNED CONCERN AND INTEREST IN HELPING ME RESOLVE THE ISSUE. HE PASSED IT TO THE LOCAL REPRESENTATIVE WHO REFUSED TO DO ANYTHING BECAUSE OF THE MILEAGE. NOT THE FIRST TIME VWOA WAS LESS THAN HELPFUL I HAD THE WORK DONE AT A LOCAL GARAGE WITH AFTER MARKET PARTS FOR LESS THAN HALF THE DEALER QUOTE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172173October 30, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 JETTA 4-CYL 2.0L, DRIVER SIDE POWER WINDOW REGULATOR HAS FAILED CAUSING THE WINDOW TO GET STUCK IN DIFFERENT POSITIONS. THE WINDOW MAKES A LOUD JARRING NOISE WHEN MADE TO GO ALL THE WAY UP OR ALL THE WAY DOWN AS THE WINDOW MOTOR DOESN'T SHUT OFF ON ITS OWN. I AM THE THIRD OWNER OF THIS CAR. THE PREVIOUS OWNER ALSO HAD SEEN THIS PROBLEM BEFORE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171973October 27, 2006
AIR BAGS:SIDE/WINDOW
AUTOMOBILE ACCIDENT INVOLVING TRACTOR TRAILER. CAR WAS HIT DIRECTLY ON THE DRIVERS SIDE, REAR AND FRONT END OF VEHICLE. ACCIDENT SPEED WAS 65 MPH. TWO FRONT AIRBAGS DEPLOYED BUT THE DRIVERS SIDE CURTAIN AIRBAG DID NOT. THE AIR BAG MAY HAVE MALFUNCTIONED. THE CAR WAS TOTALED. DRIVER SUSTAINED INJURIES TO THE LEFT HEMISPHERE OF HEAD. REPORTED TO VW BUT HAVE HAD NO RESPONSE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10171662October 23, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED AFTER DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE LIGHTS REMAINED ILLUMINATED. THERE WERE NO WARNING LIGHTS INDICATING ANY MALFUNCTIONS. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THE VEHICLE WAS NOT INCLUDED IN RECALL # 06V183000 NOR IN # 04V096000 DUE TO THE VIN. THE CONTACT WAS VERY CONCERNED BECAUSE THE BRAKE LIGHT DEFECT DESCRIBED IN THE RECALLS MATCHED THE PROBLEM THE VEHICLE PRESENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171464October 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I WAS DRIVING MY 2001 VW JETTA AND I BRAKED SUDDENLY. BRAKE LIGHT AND AUDIO ALARM CAME ON. TOOK THE CAR INTO GARAGE FOR REPAIR. WAS TOLD THAT IT NEEDED NEW ABS CONTROL UNIT. THE GARAGE CHECKED FOR RECALLS AND FOUND THAT THIS SAME PART HAD BEEN RECALLED ON OTHER VW MODELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170623October 12, 2006
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE INTERMITTENTLY STALLED WITHOUT WARNING AND THE BRAKE LIGHTS WERE INOPERATIVE. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE SPARK IGNITION COIL AND BRAKE LIGHT SWITCH HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. *AK UPDATED 10/30/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169233September 25, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WE PURCHASED OUR 2001 JETTA 1.8L TURBO WOLFSBURG EDITION IN JAN OF 2003 FROM A CERTIFIED USED VW DEALER. WHEN WE DROVE OFF THE LOT, NOT 5 MINUTES LATER, THE TURBO SEEMED TO FAIL AND WE BEGAN TO LOSE POWER, EPC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON. WE IMMEDIATELY TOOK CAR BACK TO DEALER AND THEY FIXED PROBLEM. EVERYTHING RAN FINE UNTIL SEPT 2003 OUR CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER WE RECEIVED NOTICE THAT THERE HAD BEEN A RECALL REGARDING IGNITION COILS. WE TOOK OUR VEHICLE TO A LOCAL DEALERSHIP WHERE THEY REPLACED THE COILS FREE OF CHARGE. THIS SOLVED THE LIGHT ISSUE FOR A COUPLE OF MONTHS, THEN IT CAME BACK ON AGAIN, THIS TIME WHEN IDLING FLUCTUATING BETWEEN 700 RPM AND ABOUT 1500 RPM AND STALLING ON OCCASION. WE TOOK THE CAR TO A LOCAL GARAGE AND THEY RAN A DIAGNOSTICS, CLEARED THE FAILURES TO SEE IF THAT SOLVED THE PROBLEM, WHICH IT DID TEMPORARILY...EVER SINCE WE HAVE BEEN RUNNING DIAGNOSTICS TRYING TO DETERMINE WHY OUR CHECK ENGINE LIGHT KEEPS COMING ON, EACH TIME THE PROBLEM IS TEMPORARILY SOLVED. AT FIRST THE MECHANIC THOUGHT IT WAS THE AIRFLOW SENSOR, BUT ONCE THEY LOOKED CLOSER DETERMINED IT WAS A DIFFERENT PROBLEM. WE HAVE HAD CORROSION REMOVED, CONNECTIONS CLEANED, AND OUR LAMBDA SENSOR REPLACED. NOW OUR CAR CONTINUES TO RUN AND IDLE POORLY AND SPORADICALLY, THE CAR STALLS WHEN YOU SLOW, THE TURBO WORKS ON OCCASION, LOSSES POWER WHEN ACCELERATING, WHEN CAR FIRST STARTS IT BARELY MOVES WITH ACCELERATOR FLOORED, BRAKES ARE VERY SLUGGISH, SOMETIMES REALLY HAVING TO PUSH TO GET CAR TO STOP. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. EVERYTIME WE TAKE IT IN MULTIPLE ERRORS POP UP, LAST TIME THERE WAS 17 FAULT CODES, MECHANIC KEEPS GOING DOWN THE LIST OF WHAT TO CHECK HOPING TO FIND THE PROBLEM. THE BILL JUST KEEPS GETTING BIGGER AND NOTHING HAS BEEN SOLVED. RECENTLY THINK THAT THE ORIGINAL ISSUE AND CURRENT ISSUES ARE ONE IN THE SAME AS SYMPTOMS ARE BECOMING MORE SIMILAR. HELP! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168935September 22, 2006
AIR BAGS
PASSENGER AIRBAG DEPLOYED WITH OUT ANY REASONS AT ALL. I WAS DRIVING DOWN A STRAIGHT ROAD, AT 20 MPH WHEN I HEARD A LOUD BANG, AND ALL OF A SUDDEN MY CAR FILLED UP WITH BLACK SMOKE AND THE PASSENGER CURTAIN, SEAT AND DASHBOARD AIRBAG ALL DEPLOYED. I QUICKLY PULLED OVER TO SEE WHAT HAPPENED. AND WAS ASTONISHED TO LEARN THAT NOT ONLY WAS I NOT SHOT AT ( BECAUSE THAT'S WHAT IT SOUNDED LIKE) BUT I DIDN'T DO ANYTHING TO PROVOKE THIS. I CALLED VW THEY TOLD ME THAT IT SOUNDED LIKE FAULTY WIRING, AND TO BRING IT IN ASAP, THEY WOULD GIVE ME A LOANER CAR, AND IT WOULD TAKE 3-5 DAYS TO FIX. I DID SO, AND 3 HRS AFTER DROPPING OFF THE CAR, I RECEIVED A CALL FROM THE MANAGER SAYING, PLEASE COME PICK UP YOUR CAR, WE WILL NOT FIX IT, YOUR CAR HAS BEEN IN A CAR ACCIDENT, YOU NEED TO CONTACT YOUR INSURANCE. NW MIND YOU I HAVE HAD THIS CAR FOR 2 WEEKS, AND THERE IS NOT A DENT ON IT! I WAS FURIOUS AND CONFUSED. I ARGUED WITH THE GUY STATING THAT I HAD NOT HIT ANYTHING, HE SAID THAT THE BLACK BOX CONTAINED A HIT CODE OF SOME KIND. THAT IT REGISTERED THAT I WAS IN A CAR ACCIDENT. WELL DUH! ITS DEFECTIVE! TO MAKE A LONG STORY SHORT, I SUED VW, AND LOST! THEY INSISTED THAT ITS "NORMAL" FOR IT TO GO OFF, SAID EVEN IF YOU HAPPEN TO HIT A SMALL ROCK ON THE ROAD AND IT HITS JUST RIGHT, IT WILL CAUSE IT TO DEPLOY! HOW SAFE IS THAT!? ITS BEEN 2 YEARS SINCE THAT DAY AND VW HAS REFUSED TO FIX THIS ISSUE, STATING ITS MY PROBLEM NOT THEIRS. *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10168548September 18, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY BRAKE LIGHT SWITCH WENT OUT IN MY 2001 VW JETTA GLS 2.0L. WHEN THE BRAKE LIGHT SWITCH GOES OUT THERE IS NO WARNING IN THE DASH TO LET ME KNOW IT WAS OUT. I DIDN'T HAVE ANY BREAK LIGHTS UNTIL SOMEONE AT A STOP LIGHT YELLED OUT THEIR WINDOW TO TELL ME. I TOOK MY CAR TO VW DEALERSHIP AND THEY SAID I NEEDED A NEW BREAK LIGHT SWITCH. IT TURNS OUT THIS IS A ONGOING PROBLEM FOR VW'S OF ALL YEARS AND MAKES. I WOULD LIKE TO FILE A COMPLAINT BECAUSE THIS SEEMS TO BE A WIDESPREAD PROBLEM, VW HASN'T RELEASED INFORMATION ABOUT THIS AND IT CAN BE VERY DANGEROUS. I DON'T WANT TO SEE MYSELF OR SOMEONE ELSE GET KILLED OR HURT BECAUSE OF A FAULTY PART. I'VE ALREADY SPENT THE $12 TO FIX IT SO THIS COMPLAINT IS NOT ABOUT GETTING MY MONEY BACK. IT'S ABOUT SAVING LIVES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166573August 25, 2006
AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THE DASHBOARD LIGHTS BEGAN TO FLICKER ON AND OFF. THEN, WITHOUT AN ACCIDENT, THE SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED ON THE DRIVER'S SIDE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE DEALERSHIP WHO WAS UNABLE TO DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166363August 23, 2006
STRUCTURE:BODY, UNKNOWN OR OTHER, SUSPENSION
I HAVE HAD NOTHING BUT ISSUES WITH MY 2001 JETTA. I HAVE REPLACED ALL THE WHEEL BEARINGS AND THE FRONT BEARING TWICE. I HAVE ALSO HAD TO REPLACE THE ENGINE COILS TWICE ON THIS CAR. NOW IN THE LAST 2-3 WEEKS THE CLEAR COAT HAS STARTED TO PEEL OFF THE CAR. THE PAINT IS NOT COMING OFF JUST THE CLEAR COAT. I CALLED THE VW CARE CENTER AND THEY RAN ME AROUND HAVING ME TAKE THE CAR TO A VW BODY SHOP, AND HAVING THE SERVICE MANAGER LOOK AT IT AND NEITHER ONE OF THEM COULD TELL ME WHY THE CLEAR COAT WAS PEELING. THEY BOTH DID RESPOND BY SAYING THE COULD BE SURE BUT IN MAY HAVE BEEN OVER BAKED AT THE FACTORY AFTER IT WAS PAINTED BUT OF COURSE NOBODY WANT TO ADMIT THAT BECAUSE THEN VW WOULD BE LIABLE TO FIX IT. SO IN CALLING THE VW CARE CENTER BACK THE PRETTY MUCH TOLD ME THE CAR WAS 5 YEAR OLD AND IT WASN'T THEIR PROBLEM ANY MORE BUT MINE. GREAT CUSTOMER SERVICE. I'VE OWNED OTHER CARS AND NEVER HAD A PROBLEM WITH THE CLEAR COAT. GRANTED THEY WERE NOT VW CARS. I RECOMMEND NOT TO BUY A VW OF ANY KIND BECAUSE THIS COMPANY WILL NOT STAND BY THEIR FAULT. I MEAN 5 YEARS OLD THAT THE CLEAR COAT IS PEELING OFF. THAT ISN'T RIGHT. THANKS FOR NOTHING VW. DON'T BUY A VW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166202August 22, 2006
ELECTRICAL SYSTEM
I HAVE A 2001 VOLKSWAGAN JETTA. AT LEAST 2 OR 3 TIMES, I HAD MY EPC LIGHT SWITCH CAME ON ON THE DASHBOARD. EACH TIME, I HAD TO PAY OUT OF MY POCKETS TO GET IT FIX. WHEN THE EPC LIGHT COMES ON, I CANNOT GET THE GEAR OUT OF PARK. I HAVE TO CONSTANTLY PUMP ON MY BRAKES TO GET IT OUT OF PARK. THIS CAN TAKE ANYWHERE FROM 3 MINUTES TO AN HOUR. I SERIOUSLY BELIEVE THAT THERE IS A DEFECT WITH THIS PRODUCT. I ASK OTHER VOLKSWAGAN OWNERS AND THEY ALSO SAID THAT THEIR EPC LIGHT COMES ON OCCASIONALLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166088August 21, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE SWITCH LIGHT IN MY VW JETTA HAS HAD TO BE REPLACED THREE TIMES. WHEN THIS SWITCH IS NOT WORKING, THE BRAKE LIGHTS OF MY CAR ARE INOPERABLE, LEADING TO A GREAT RISK OF ACCIDENT. MY JETTA IS NOT CURRENTLY IN THE RECALL THAT HAS BEEN ISSUED, BUT I CONTINUE HAVING PROBLEMS WITH THE BRAKE LIGHT SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165183August 10, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
I HAVE HAD MY 2001 JETTA VOLKSWAGEN FOR 3 YEARS BOUGHT IT USED IN THOSE 3 YEARS HAVE HAD THE EPC LIGHT COME ON 4 DIFFERENT OCCASIONS. ONE OF THE TIME THAT HAD THE DEALERSHIP FIX FEEL UNDER THE RECALL LIST. SINCE THEN IT HAS FAILED 2 DIFFERENT TIMES THE LATEST OF THE 2 ONCE IN NOVEMBER WHEN THE DEALERSHIP MECHANIC STATED WE KNOW ABOUT THE PROBLEM HERE IS THE PHONE TO CORPORATE TO COMPLAIN THAT IS ALL WE CAN DO. NOW IN AUGUST IT HAS FAILED AGAIN WHILE MY WIFE WAS DRIVING ON THE FREEWAY FOR NO REASON. WHEN THE EPC LIGHT COMES ON THE BRAKE FAIL TO WORK AT ALL. LUCKILY MY WIFE WAS NOT IN A CAR ACCIDENT THAT DAY BUT COULD HAVE BEEN SINCE THE BRAKES DO NOT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164211August 2, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONDITIONS: NORMAL DRIVING, APPROXIMATELY 25 MILES PER HOUR ON A CITY STREET. FAILURE: FRONT LEFT DRIVERS SIDE COIL SPRING FRACTURED THROUGH. THE LEFT CORNER OF THE CAR DROPPED, THE CAR JERKED SUDDENLY TO THE LEFT. THIS WOULD HAVE BEEN CATASTROPHIC AT HIGHWAY SPEEDS OR IF OTHER VEHICLES WERE PRESENT. VEHICLE IS NOT SAFE TO DRIVE IN IT'S CURRENT STATE DUE TO THE LEFT CORNER BEING NOT LEVEL, SPRING MISSING PART OF IT'S LENGTH, STEERING (STRUT) BINDING. CORRECTIVE ACTIONS: VOLKSWAGEN OF AMERICA WILL NOT REPLACE THE DEFECTIVE PART AND IS NOT INTERESTED IN THE POTENTIAL LIFE SAFETY CONCERNS REGARDING THIS FAILURE. I DIRECTLY CONTACTED THE O.E.M. SPRING MANUFACTURER (EIBACH). THIS MAY RESULT IN A REPLACEMENT OF THE DEFECTIVE SPRING AND FAILURE ANALYSIS OF THE PART, TO BE DETERMINED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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