Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10250114November 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MALFUNCTIONED, FAILS TO SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248770November 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 VW JETTA VR6 FOR YEARS MY AUTOMATIC TRANSMISSION HAS OCCASIONALLY SLIPPED WHILE SHIFTING BETWEEN 2ND AND 3RD GEARS. ALSO, MY GEAR SELECTOR SLIPS BETWEEN "D" AND "3" WITHOUT AN RESISTANCE. A COUPLE OF DAYS AGO, WITH MY CAR BEING REGULARLY MAINTAINED, THIS PROBLEM BECAME PERSISTENT. NOW, EVERY TIME THE CAR SHIFTS FROM 2ND TO 3RD THE CAR SHIFTS/BUCKS VERY HARD. ALSO, THE GEAR SELECTOR EASILY MOVES FROM "D" TO "3" AND WHILE IN "3" THE DASH STILL SHOWS THE CAR TO BE IN "D". I'M AFRAID THIS IS GOING TO DROP MY TRANSMISSION WHILE DRIVING. I'VE ASKED TWO DIFFERENT DEALERS AND ONE SAID NOTHING CAN BE DONE, WHILE THE OTHER SAID THAT IS VERY COMMON WITH THIS CAR BECAUSE VW PUT POOR AUTOMATIC TRANSMISSIONS IN THESE CARS. I ALSO HAVE THE CRAYON SMELL IN MY CAR THAT DOES MAKE ME AND MY PASSENGERS SOMEWHAT ILL FEELING. HOWEVER, I'M MORE CONCERNED WITH MY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247580November 3, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STARTED THE IGNITION AND THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TEN TIMES AND THEY STATED THAT THE FAILURE WAS RELATED TO THE AIR FILTER SENSOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247274October 30, 2008
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY BEGAN ACCELERATING ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE ENGINE FAILED, WHICH PREVENTED A CRASH FROM OCCURRING. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 109,000. UPDATED 11/25/08. *LJ WHEN THE ENGINE ACCELERATED ON ITS OWN, THE FORCE PUSHED THE DRIVER BACK INTO THE SEAT. THE SPEED WAS SO GREAT, THAT THE ENGINE REDLINE AND BLEWOUT THE MOTOR. UPDATED 11/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246662October 24, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 10-15 MPH, THE DRIVER'S SIDE CURTAIN AIR BAG DEPLOYED WITHOUT ANY TYPE OF IMPACT BEING INVOLVED. THE CONTACT WAS INJURED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO THEN CALLED THE DEALER. WHILE THE MECHANIC WAS ON THE PHONE, ANOTHER SIDE CURTAIN AIR BAG DEPLOYED. THE VEHICLE WAS IN PARK AT THE TIME. ANOTHER AIR BAG DEPLOYED AT THE DEALER WHILE THE VEHICLE WAS PARKED AGAIN. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL THEY NOTIFIED THE MANUFACTURER; HOWEVER, THEY AGREED TO REPLACE THE MOTHERBOARD. THE CURRENT MILEAGE WAS 134,412 AND FAILURE MILEAGE WAS 134,402.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10245735October 16, 2008
AIR BAGS:SIDE/WINDOW
I OWN A 2001 JETTA, I AM THE ORIGINAL OWNER. ON TUESDAY OCTOBER 14, 2008 I WAS DRIVING IN CALIFORNIA FOR ABOUT 20 MINUTES WHEN MY AIRBAG LIGHT STARTED BLINKING ON AND OFF. ABOUT EVERY 10-15 SECONDS IT WOULD TURN ON, THEN 15 SECONDS LATER IT WOULD TURN OFF. ABOUT 15 MINUTES LATER I WAS ON THE 91 FREEWAY IN RUSH HOUR TRAFFIC AND GOING ABOUT 5-10 MPH IN THE SLOW LANE WHEN ALL OF A SUDDEN I HEARD A BIG EXPLOSION. IT SOUNDED LIKE SOMEONE THREW A LARGE CEMENT BLOCK AT MY WINDOW AND I FELT A SURGE UP PAIN RUSH UP MY LEFT SIDE OF MY BODY TOWARDS MY FINGERTIPS. I IMMEDIATELY STARTED CHOKING DUE TO THE POWDER THAT WAS COMING FROM MY CAR WHEN I REALIZED IT WAS MY AIRBAG. I PULLED OVER TO THE SIDE OF THE FREEWAY AND ASSESSED THE DAMAGE. THE SIDE AIRBAG CAME OUT FROM THE SEAT OF MY CAR AND THRUST ME TO THE RIGHT OF MY CAR. I COULD NOT HEAR IN MY LEFT EAR AND THE LEFT SIDE OF MY BODY (FROM MY SHOULDER DOWN TO MY HIP, DOWN TO MY FINGERS) WAS THROBBING. MY LEFT PINKY AND RING FINGER BECAME NUMB AND EVEN THOUGH I ROLLED THE WINDOW DOWN, I COULD BARELY BREATHE AND COULD NOT STOP COUGHING. AFTER SITTING FOR ABOUT 10 MINUTES, I GOT BACK ON THE ROAD AND STAYED IN THE SLOW LANE NOT PROCEEDING 40 MPH. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10243588September 26, 2008
AIR BAGS:SIDE/WINDOW
TODAY, MY DAUGHTER WAS DRIVING OUR 2001 VOLKSWAGEN JETTA GLS 1.8T DOWN THE ROAD. THE RIGHT SIDE WHEELS WENT A FEW INCHES OFF THE EDGE OF THE ROAD. SHE REMAINED STRAIGHT AND GUIDED THE CAR BACK ONTO THE ROAD. ONCE BACK ON THE ROAD FULLY, THE SIDE AIRBAG (DRIVER'S SIDE) DEPLOYED. SHE WAS ABLE TO GUIDE THE CAR OFF THE ROAD TO THE SHOULDER. THERE WAS NO IMPACT WITH ANYTHING. THERE IS NO DAMAGE. THE TIRES AREN'T EVEN DIRTY. SHE RECEIVED A WELT ON HER LEFT ARM, (PROBABLY SOON TO BE A BRUISE.) SHE HAS A RINGING IN HER LEFT EAR AND A REDUCTION IN HEARING (PROBABLY TEMPORARY.) A VERY SCARY SITUATION. IT JUST HAPPENED TODAY AND I'M NOT CERTAIN WHAT STEPS TO TAKE FROM HERE. I KNOW IT IS A VERY COSTLY REPAIR TO REPLACE AN AIRBAG AND I WILL BE VERY NERVOUS ABOUT MY DAUGHTER DRIVING THIS CAR ON THE HIGHWAY IF A MINOR BUMP IN THE ROAD MIGHT SET HER AIRBAG OFF AND CAUSE HER TO CRASH AT 65 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10239861August 26, 2008
FUEL SYSTEM, GASOLINE
MY 2001 VOLKSWAGEN JETTA HAS ALWAYS HAD A BURNING CRAYON SMELL AND HAS BEEN GETTING WORSE. I THOUGHT IT WAS ONLY MY CAR UNTIL I LOOKED ONLINE AND SAW THAT THERE ARE MANY COMPLAINTS ON DIFFERENT FORUMS ABOUT THE SAME THING. THE MAIN CONCERN IS IF THIS SMELL IS TOXIC. ON DAYS THAT THE SMELL IS WORSE I TEND TO GET A HEADACHE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239525August 24, 2008
STRUCTURE
I HAVE A 2001 JETTA AND IS HAS A CRAYON SMELL IN IT. IT GETS WORST IN THE HEAT. I HAVE COMPLAINED TO THE CORPORATE OFFICE AND NOTHING HAS BEEN DONE. THERE ARE NUMEROUS COMPLAINTS OF THE SAME COMPLAINT ON THE INTERNET HOWEVER IT CONTINUES TO BE IGNORED. IT IS TO THE POINT WHERE I GET A HEADACHE WHEN I'M IN THE CAR. I READ ONE COMPLAINT SAID IT WAS A TYPE OF PLASTIC WAX JETTA USES IN THE VEHICLE AND THAT PRODUCT IS TOXIC. I HAVE EXHAUSTED ALL OPTIONS AND DON'T KNOW WHAT ELSE I CAN DO TO GET THEM TO DO A RECALL ON THIS MATTER DUE TO THE NUMBER OF COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239025August 20, 2008
VISIBILITY
FRONT SIDE WINDOW REGULATORS FAILED PREMATURELY LEAVING WINDOWS DOWN AND UNUSABLE. RIGHT SIDE FAILED 7-27-07 AT 44,896 MILES (REPAIR COST $350.73) AND LEFT SIDE 8-20-08 AT 49945 MILES (REPAIR COST $334.45). ON THE RIGHT SIDE THE GLASS SHATTERED SPRAYING OVER THE PASSENGER AND SEAT. THE VEHICLE WAS PURCHASED NEW ON 6-11-01 AND HAS NEVER BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237926August 12, 2008
AIR BAGS
I WAS DRIVING MY 2001 JETTA HOME AFTER DROPPING MY FRIEND OFF AT THE AIRPORT, WHEN OUT OF NO WHERE DEER JUMPED OUT ONTO THE HIGHWAY. I WAS DRIVING AT 80 MILES AN HOUR AND DID NOT HAVE ANY TIME TO REACT. I HIT THE DEER, DESTROYING THE FRONT OF MY CAR. THE CAR WASN'T IN ANY CONDITION TO BE DRIVEN, FOR THE RADIATOR HAD BEEN DESTROYED. I WAS UPSET AT THE FACT THAT MY AIRBAGS WEREN'T DEPLOYED. I'M GLAD THAT I WAS WEARING A SEATBELT, FOR I COULD HAVE BEEN SERIOUSLY INJURED. I WANT TO KNOW IF ANYTHING CAN BE DONE, OR SHOULD I CONTACT A LAWYER? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10237307August 7, 2008
STRUCTURE, POWER TRAIN, ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING
I OWN A 2001 VW JETTA. I BOUGHT IT 3 YEARS AGO, USED FROM THE VOLKSWAGEN DEALERSHIP. THE AUTOMOBILE WAS SOLD AS A "CERTIFIED" AUTO, WHICH I FOUND OUT LATER DOES NOT MEAN MUCH. MY TRUNK IS LOCKED SHUT AND DOES NOT OPEN MANUALLY OR WITH REMOTE, I'VE HAD TO REPLACE CV BOOTS, CATALYTIC CONVERTER, TRANSMISSION AND NUMEROUS HEADLIGHT, TAILLIGHT AND BLINKER BULBS. AND TODAY ONE OF MY HEADLIGHTS IS SO DIM, IT DOESN'T REALLY PROVIDE ANY LIGHT WHEN IT IS DARK. I HAVE REPLACED IT AND REPLACED IT. IT STAYS FINE FOR ABOUT 2 DAYS AND THEN JUST DIMS OUT AGAIN. I CAN'T AFFORD TO KEEP TAKING IT TO VOLKSWAGEN. IT'S A RIP OFF AND THEY DON'T EVEN FIX ANYTHING RIGHT ANYWAY. MY ENGINE FAN WENT OUT ALL OF THE SUDDEN THE OTHER DAY, CAUSING THE CAR TO OVERHEAT. I HAD TO GET IT TOWED. THAT ISN'T THE FIRST TIME I HAVE HAD TO PAY TO HAVE IT TOWED. THE INTERIOR PLASTIC COATING ON ARMRESTS AND ALL PLASTIC INSIDE IS PEELING AND LOOKS TERRIBLE. WHEN I PUSH UNLOCK ALL DOORS, THE DRIVER'S SIDE BACK SEAT DOOR WILL NOT OPEN UNLESS I REACH INSIDE AND PULL THE LOCK OPEN MANUALLY. THERE IS SO MUCH MORE, BUT I DON'T WANT TO WASTE MY TIME. I KNOW NOTHING WILL HAPPEN, EVEN THOUGH IT IS SO OBVIOUS THAT THESE CARS ARE COMPLETE LEMONS, AND THEY NEED TO STOP SELLING THEM TO PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236458July 30, 2008
ELECTRICAL SYSTEM
2001 VW JETTA EPC LIGHT COMES ON ALOT. THIS SHOULD BE RECALLED BY THE MANUFACTURER. CAR SLOWS DOWN TO 20 MPH OR LESS. HAVE SEEN COMPLAINTS THAT THE CAR COMPLETELY SHUTS DOWN. THIS IS UNSAFE OR MYSELF AND MY 2 SMALL CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235267July 22, 2008
VISIBILITY
2001 VW JETTA-- WINDOW REGULATOR REPLACEMENT. VW WILL ONLY REPLACE WINDOWS WITH PROVEN DEFECT(WINDOWS THAT HAVE ALREADY FALLEN DOWN). I LIVE IN MN AND I DON'T WANT TO CHANCE THAT MY WINDOE WILL FALL DOWN IN THE MIDDLE OF WINTER. I ASKED VW TO REPLACE ALL WINDOW REGULATORS, AND THEY REFUSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235278July 22, 2008
LATCHES/LOCKS/LINKAGES
MY TRUNK RELEASE WILL NOT WORK, WITH OR WITHOUT THE REMOTE KEY. I CONTACTED VW OF AMERICA AND THEY REFUSE TO INDICATE THIS IS A DEFECT, EVEN THOUGH MULTIPLE COMPLAINTS ARE FOUND ONLINE BY OTHER VW OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235293July 22, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INTERMITTENTLY STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT EXPERIENCED FAILURE IDENTICAL TO THE ONE MENTIONED IN THE RECALL, ALTHOUGH THE VIN WAS EXCLUDED FROM THE RECALL. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234355July 15, 2008
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT HAS HAD TO REPLACE THE TRANSMISSION THREE TIMES WITHIN THREE MONTHS. THERE IS A DIAL PIN THE DIFFERENTIAL GEAR, WHICH CAME OUT OF PLACE AND CAUSED THE TRANSMISSION TO LOCK UP WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE SHOP NUMEROUS TIMES AND WAS INFORMED THAT THIS WAS A MANUFACTURER DEFECT, WHICH SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 134,000. UPDATED 10/14/08 *BF UPDATED 10/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233763July 10, 2008
SERVICE BRAKES, HYDRAULIC
ABS/ASR LIGHTS CAME ON. DEALERSHIP SAID THAT I NEED A NEW ABS MODULE AND PUMP. AFTER READING ONLINE, I HAVE READ THAT THIS IS A COMMON PROBLEM. CAR ONLY HAS 61,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231433June 18, 2008
VISIBILITY, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT
I OWN A 2001 VW JETTA GLS VR6. SINCE I HAVE OWNED THIS CAR I HAVE HAD PROBLEMS WITH IT. I AM A YOUNG WOMAN IN THE MILITARY AND AM IN FULL TIME SCHOOL, SO I DON'T HAVE THE MONEY TO RUN AROUND AND FIX IT AS MUCH AS I HAVE BEEN FORCED TO DO. FIRST MY GAS GAUGE WENT OUT THREE MONTHS AFTER BUYING IT $600(UNDER WARRANTY) THEN A MONTH LATER O2 SENSOR $300(NON WARRANTY). THEN IT WAS THE CATALYTIC CONVERTER$1500(NON WARRANTY) WIRING SYSTEM$1000(OF COURSE NON WARRANTY) WINDOWS WONT ROLL UP WITHOUT ROLLING DOWN AGAIN AND SOMETIMES GET STUCK$700(NON WARRANTY) CRUISE CONTROL WENT OUT$845 (NON WARRANTY), WINDSHIELD WIPER MOTOR... STATIONED IN ALASKA AND COULDN'T GO WITHOUT THAT $750(NON WARRANTY) NOW MY SECONDARY AIR PUMP IS OUT AND I WAS QUOTED $1294 FROM PRIVATE MECHANIC AND $1400 FROM VW. ALSO THE CRUISE IS STILL OUT AND THE WINDOWS ARE DOING THE SAME AGAIN. I HAVE TALKED TO MANY PEOPLE IN THE SAME BOAT I HAVE BEEN IN WITH SO MANY REPAIRS. IS THERE ANYTHING THAT CAN BE DONE TO STOP VW FROM MAKING FAULTY PARTS AND CHARGING AN ARM AND A LEG? I FEEL THOUGH THAT IF IT IS BROUGHT UP TO YOU THAT MY VOICE WILL BE HEARD, BECAUSE WHEN I CALL THE VOLKWAGEN CUSTOMER SERVICE AND COMPLAINTS I GET NOWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231292June 17, 2008
SERVICE BRAKES, HYDRAULIC
2001 JETTA. IN TRAFFIC, A CAR STOPPED SUDDENLY TWO CARS BEFORE ME.... I STOPPED IN RESPONSE AND MY BRAKE PEDAL WENT TO THE FLOOR - BRAKES FAILING , ANTI-LOCK SYSTEM FAILING - AND HIT THE CAR IN FRONT OF ME. MY CAR WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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