Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11035352October 21, 2017
FUEL/PROPULSION SYSTEM
CAR LOSS POWER HAD TO BE TOWED TO VOLTSWAGON LATER THE HIGH PRESSURE FUEL PUMP WAS FOUND TO HAVE FAILED CAUSING A LOST OF POWER WHILE ON THE ON RAMP TO THE HIGHWAY. THERE WAS ALSO DAMAGE DONE TO THE MOTOR FROM THE INTERNAL METAL FRAGMENTS FROM WHERE THE PUMP WORKS WITH THE CAM SHAFT AND THE METAL FELL INTO THE MOTOR. HAD TO HAVE A NEW ENGINE REPLACE MENT MILEAGE 135000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035149October 20, 2017
FUEL/PROPULSION SYSTEM
ON OCTOBER 9TH, I ATTEMPTED TO START MY CAR. IT WOULD TURN OVER BUT WOULD NOT START. I HAD TO BE TOWED TO THE NEAREST VW DEALERSHIP. AFTER INSPECTION, I'M TOLD THAT THE TIMING 'MYSTERIOUSLY' ADVANCED AND DESTROYED ALL THE ENGINE VALVES. AND NOW MY ONLY TWO OPTIONS ARE TO EITHER REPLACE THE ENGINE OR THINK ABOUT BUYING ANOTHER CAR. MY CAR HAS LESS THAN 85K MILES, ALWAYS MAINTAINED AT A VW BRANDED MAINTENANCE FACILITY, AND EVERYTHING KEPT FACTORY STANDARD (NO AFTERMARKET OR THIRD-PARTY COMPONENTS). THANKFULLY THIS DID NOT OCCUR WHILE I WAS ON THE HIGHWAY EARLIER IN THE DAY. ACCORDING TO NUMEROUS ACCOUNTS BY OTHER VW OWNERS, THERE WAS A COMMON CULPRIT THAT LED TO THIS VERY SAME PROBLEM. MANY REPORT A DEFECTIVE TIMING CHAIN TENSIONER THAT BROKE AROUND THE SAME MILEAGE, WHICH THEN LED TO IMMEDIATE DESTRUCTION OF THE ENGINE. I CONTACTED VW HQ DIRECTLY AND PLEADED MY CASE. UNFORTUNATELY, THEY WILL DO NOTHING TO ASSIST ME FINANCIALLY IN REPAIRING/REPLACING MY CAR. NOW I'M SEEKING OTHER AVENUES TO HOLD VW RESPONSIBLE FOR KNOWINGLY INSTALLING DEFECTIVE PARTS ON THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033261October 13, 2017
AIR BAGS
TAKATA RECALL 2010 VOLSKWAGEN GTI DID NOT FALL UNDER THE TAKATA RECALL VIN NUMBERS, HOWEVER MY FRONT LEFT AIRBAG IS NEEDING A COMPLETE REPLACEMENT. THE AIRBAG SERVICE INDICATOR LIGHT CAME ON WHEN I STARTED MY VEHICLE UP IN THE DRIVEWAY. IT WAS BROUGH TO A MECHANIC CHECKED THE ISSUE. IT WAS FOUND WITH THE FOLLOWING FAULT CODE: "CODE B10001B, DRIVE AIRBAG IGNITER RESISTANCE TOO HIGH // INSPECT PLUG" THOUGH THE SAME EXACT MAKE/MODEL/YEAR OF MY VEHICLE FALL UNDER THE TAKATA RECALL I WAS TOLD BY VOLKSWAGEN THAT MY VEHICLE'S VIN DID NOT FALL UNDER THE RECALL. I FIND IT UNLIKELY THAT A VEHICLE MADE JUST A FEW DAYS AFTER MINE COULD FALL UNDER THIS RECALL, BUT MINE DOES NOT. I HAVE AN EXAMPLE OF THIS AIRBAG FROM TAKATA FAILING, BUT AM EXPECTED TO PAY FOR THE REPAIR MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032573October 9, 2017
STRUCTURE:BODY, SUSPENSION
VEHICLE MAKES LOUD CREAKING NOISES FROM BODY-VW CLAIMS THIS IS NORMAL BUT MY PREVIOUS GTI DID NOT DO THAT. THE WHEELS AND SUSPENSION ALSO MAKE A LOUD CLANKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031471October 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WATER PUMP FAILED ON 3 SEPARATE OCCASIONS. HAD THE FUEL PUMP FAIL, AIR INTAKE, EXCESS CARBON BUILD UP ON VALVES, AND NOW TOTAL ENGINE FAILURE. THE ROCKER ARM FOR NUMBER 3 CYLINDER BROKE IN HALF CAUSING TOTAL ENGINE FAILURE. VEHICLE WAS IN MOTION DURING ALL OF THE EVENTS. VW WON'T ASSIST IN REPAIRS EVEN THOUGH THE 2.0 TSI ENGINE HAS A WELL DOCUMENTED HISTORY OF ENGINE FAILURE WHEN THE TIMING CHAIN TENSIONER FAILS. THEY WON'T FIX IT UNLESS IT IS UNDER WARRANTY. IF YOU HAVE THIS MODEL OF ENGINE GET IT CHECKED BEFORE YOU ARE OUT AN ENGINE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030608September 30, 2017
SERVICE BRAKES
THERE IS A PIECE OF RUBBER PROTRUDING FROM THE BOTTOM OF THE BRAKE PEDAL. IT BECAME ENTANGLED ON THE LACE OF MY RIGHT SHOE, AND I WAS UNABLE TO USE MY RIGHT FOOT TO BRAKE (THE FOOT WAS TRAPPED UNDER THE BRAKE PEDAL). I WAS EVENTUALLY ABLE TO BRAKE USING MY LEFT FOOT. THE VEHICLE WAS IN MOTION AT THE TIME, ON I-95. TRAFFIC WAS RAPIDLY SLOWING DOWN AT THE TIME. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030620September 30, 2017
SERVICE BRAKES
FLASHING BRAKE LIGHT, WITH ABS AND STABILITY CONTROL WARNING LIGHTS. ABS AND STABILITY CONTROL NO LONGER FUNCTION. BELIEVED TO BE FAILED ABS MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025232September 25, 2017
SERVICE BRAKES, POWER TRAIN
WHILE DRIVING DOWN A RURAL HIGHWAY IN CLEAR CONDITIONS AND LIGHT TRAFFIC,AT ABOUT 45 MPH, SEVERAL LIGHTS CAME ON THE DASH, AND THE TACHOMETER STARTED JUMPING UP AND DOWN I HAD NO ACCELERATION, AND WAS LUCKY TO BE IN A PLACE TO GET OFF THE ROAD. I DON'T RECALL IF I TOUCHED THE BRAKES OR NOT JUST BEFORE THIS HAPPENED, AS IT IS SOMETIMES NECESSARY WHEN DRIVING WITH OTHER CARS ON THE ROAD, BUT THERE WAS NO HARD BRAKING. I WAS JUST DRIVING NORMALLY. IF I TOUCHED THEM AT ALL, IT WOULD HAVE BEEN LIGHTLY,.THE CAR WOULD START FINE BUT NO GEARS. TOWED TO DEALERSHIP. THEIR REPORT SAID "SMALL METAL SHARDS ABOUT THE SIZE OF A GRAIN OF SAND" IN THE TRANS FLUID, AND "IT APPEARS THE TRANSMISSION COMMUTER DID NOT DISENGAGE THE CLUTCH IN USE AS IT ENGAGED THE CLUTCH FOR THE NEXT GEAR AND TRIED RUNNING THE VEHICLE IN TWO GEARS AT THE SAME TIME AT CRUISING SPEED., WHICH IN TURN DAMAGED THE TRANSMISSION INTERNALLY AND DESTROYED THE DUAL CLUTCH FRICTION DISCS." I RECENTLY FOUND OUT THAT THERE IS A RECALL FOR THE ABS MODULE ON MY VEHICLE. ANOTHER DRIVER (NHTSA ID 10944646) INDICATED THAT WHEN HIS ABS MODULE FAILED, THAT HIS VEHICLE RANDOMLY DOWNSHIFTS TO FIRST GEAR, AND IS UNABLE TO SWITCH BACK. HE SAID "WHAT STARTS AS A SIMPLE BRAKE PROBLEM IS NOW AN UNDRIVEABLE CAR". IS THIS WHAT HAPPENED TO MY CAR? COULD MY ABS MODULE FAILURE CAUSE THE TRANSMISSION TO DOWNSHIFT WHILE TRAVELLING AT 45 MPH? SHOULD THE TRANSMISSION REPAIR BE INCLUDED IN THE ABS RECALL PROGRAM? THIS WAS A VERY DANGEROUS SITUATION, AND I HAD NO WARNING BEFORE IT HAPPENED. ALSO, IT WAS VERY HOT OUT, ABOUT 90 DEGREES, IF TEMPERATURE PLAYS A ROLE IN THIS SITUATION. I AM MAKING AN APPOINTMENT TO HAVE THE ABS ISSUE REPAIRED UNDER THE RECALL, BUT VOLKSWAGON IS TAKING NO RESPONSIBILITY FOR THE TRANSMISSION FAILURE. THEY SAID IT IS OUT OF WARRANTY. I THINK THEY MAY BE RELATED, AND CUSTOMERS NEED TO KNOW IF THIS IS A POSSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024709September 20, 2017
STRUCTURE:BODY
HOOD LATCH DOESN'T LINE UP AND SUBSEQUENTLY HOOD LATCH FAILED AT 40 M.P.H. HOOD THEN IMMEDIATELY FLEW UP, HITTING FRONT WINDOW, CRACKING IT AND BLOCKING VISION. HOOD WAS DESTROYED, ALMOST CRASHED INTO ONCOMING TRAFFIC, AND IT COMPLETELY KNOCKED SUNROOF OFF OF IT'S TRACKS. AFTER RESEARCHING ONLINE, THIS IS A COMMON PROBLEM. THE HOOD LATCHES ARE DEFECTIVE FROM FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022247September 8, 2017
POWER TRAIN
CHECK ENGINE LIGHT CAME SUDDENLY CAME ON. ENGINE HAD A HARD TIME STARTING. THERE WAS A NOTICEABLE ROUGHNESS TO THE MOTOR WHILE RUNNING. BROUGHT IT TO THE MECHANIC THE FOLLOWING DAY AND FOUND MANY CODES WERE UP. DIAGNOSIS IS BROKEN TIMING CHAIN TENSIONER. RESULTING IN AN. ENGINE FAILURE . MECHANIC SAID IT CANNOT BE REPAIRED AND WILL NEED A NEW ENGINE. ODOMETER IS ONLY 76K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019768August 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ABS CONTROL MODULE. ABS LIGHT, TRACTION LIGHT AND BLINKING E-BRAKE LIGHT. NO TRACTION CONTROL OR ABS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019232August 23, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I GOT A RECALL FOR THE ABS MODULE FOR MY 2009 VOLKSWAGEN GTI. WHEN I BROUGHT IT TO VOLKSWAGEN I WAS TOLD THE RECALL WENT THROUGH BUT THERE IS CODES THAT ARE NOT COVERED BY THE RECALL. WITH THAT BEING SAID I HAVE TO PAY 2,600 DOLLERS FOR A NEW ABS MODULE. I HAVE DONE RESEARCH AND IT SEEMS TO BE AN ISSUE WITH MOST 2009 GTI'S WHY HASN'T THERE BEEN A RECALL ON THE ACTUAL MODULE ITS SELF SINCE SO MANY ARE HAVING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016102August 18, 2017
VEHICLE SPEED CONTROL
EPC LIGHT ISSUE -WHICH MEANS ELECTRONIC POWER CONTROL THE VEHICLES COMPUTER SUDDENLY CUTS POWER AWAY FROM THE ACCELERATER PEDAL CAUSING RAPID DECELERATION LEAVING THE DRIVER HELPLESS TO CONTROL THE VEHICLES SPEED. I WAS MERGING ONTO A INTERSTATE INTO 70MPH TRAFFIC AND MY EPC LIGHT ACTIVATED AND LEFT ME UNABLE TO CONTROL MY SPEED AND SAFELY MERGE INTO TRAFFIC ALMOST CAUSING A MAJOR ACCIDENT -- VERY DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015007August 14, 2017
ENGINE
TIMING CHAIN TENSIONER FAILURE. STARTED THE CAR ONE MORNING AND RAN EXTREMELY ROUGH AND WOULDN'T STAY RUNNING. DEALER WANTS %6000 TO REBUILD ENGINE OR $7000 FOR A REMANUFACTURED ENGINE. CAR HAS 80K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013920August 9, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN GTI. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER. AFTER A COUPLE OF SECONDS, THE VEHICLE WOULD REGAIN POWER. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. A FEW DAYS LATER, THE CONTACT NOTICED THAT WHEN HE PULLED THE FUEL FILTER AND INLET OUT, THERE WERE METALLIC PARTICLES IN THE FUEL FILTER. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED THE SCHWORER VOLKSWAGEN DEALER (LOCATED AT 3301 SCHWORER DR, LINCOLN, NE 68504) WHO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012473August 3, 2017
FUEL/PROPULSION SYSTEM
VEHICLE HAS 48K MILES. CHECK ENGINE LIGHT CAME ON AND IT WAS DIAGNOSED AS A P2015 ERROR. RECOMMENDED REPLACEMENT OF INTAKE MANIFOLD. FOUND INFORMATION THAT VW EXTENDED WARRANTY OF THE INTAKE MANIFOLD TO 10 YEARS/100K MILES IN MANY VEHICLES, BUT MY VIN WAS NOT INCLUDED IN THAT WARRANTY EXTENSION. THIS SEEMS TO BE A COMMON, RECURRING PROBLEM IN VOLKSWAGENS. THIS WARRANTY EXTENSION NEEDS TO BE EXTENDED TO ALL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010087July 22, 2017
ELECTRICAL SYSTEM
THE 12 VOLT OUTLETS IN MY CAR AREN'T WORKING. WHEN I WENT TO CHECK THE FUSE, I DISCOVERED THAT THE DIAGRAM OF THE FUSE BOX PROVIDED BY VOLKSWAGON IN MY MANUAL DOES NOT MATCH THE ACTUAL FUSE BOX IN MY CAR. I CAN'T TELL WHICH FUSE TO REPLACE TO CORRECT THE PROBLEM. ON-LINE, MANY OTHER PEOPLE HAVE COMMENTED THAT THEIR FUSE BOX DIAGRAMS IN THEIR MANUALS ARE WRONG TOO. PLEASE HELP US GET ACCURATE DIAGRAMS OF OUR FUSE BOXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005451July 15, 2017
POWER TRAIN
(DSG AUTOMATIC) HARSH SHIFTING FROM PARK TO REVERSE, AND FROM REVERSE TO DRIVE. HESITATION FROM A STOP TO GO. CAR FEELS LIKE IT SHUDDERS OR JERKS FROM A STOP TO GO, AND WHEN BRAKING TO A STOP. DEALER STATES IT'S A FAULTY MECHATRONICS UNIT AND NEEDS TO BE REPLACED. SAME ISSUES THAT PLAGUED THE LAST GENERATION OF VEHICLES, AND VW WAS FORCED TO ISSUE A RECALL DUE TO SAFETY CONCERNS. DEALER TRIED TO GET VW TO COVER COST OF REPAIR, BUT THEY REFUSED. DEALER WANTS $2500 TO REPAIR. VEHICLE CURRENTLY HAS 47,346 MILES. CURRENTLY DISCUSSING LEGAL ACTION WITH AN ATTORNEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005269July 14, 2017
ENGINE
COOLANT PUMP LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002139June 29, 2017
AIR BAGS
TL* THE CONTACT'S SON OWNED A 2007 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LEFT THE ROAD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS FATALLY INJURED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A STORAGE LOT WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND FOUND NO FAILURE. A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1

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