Volkswagen CC Complaints

983 consumer complaints on file.

#10862627May 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862638May 2, 2016
AIR BAGS
TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SCARED TO DRIVE MY VEHICLE. AND THIS IS UNFORTUNATE BECAUSE I DO LOVE MY CAR. I HAVE CALLED VOLKSWAGEN AND MY DEALERSHIP AND NO ONE IS DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862162April 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT AFTER ATTEMPTING TO LEAVE THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862266April 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862092April 28, 2016
AIR BAGS
TAKATA RECALL WITH NO REPAIR YET AVAILABLE. FOR HOW LONG DO I DRIVE AROUND WITH A DEADLY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861948April 28, 2016
ELECTRICAL SYSTEM
WIRING HARNESS ON TRUNK NEEDS REPLACING. LIGHTS DO NOT WORK ON TRUNK. SEEM TO SEE MANY OTHERS WITH SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861729April 27, 2016
SUSPENSION, WHEELS
2013 VOLKSWAGEN CC EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES. WHILE DRIVING AT ALL SPEEDS, AN ABNORMALLY LOUD NOISE EMITTED FROM THE TIRES. THE VEHICLE HAD LESS THAN 15000 MILES ON THE TIRES WHEN THE PROBLEM BEGAN. THE ROAD NOISE GOT PROGRESSIVELY WORSE AND EVENTUALLY TOOK THE CAR TO THE DEALER. THE DEALER STATED THAT THE PROBLEM IS DUE TO CUPPING OF THE TIRES AND THAT I WOULD NEED TO REPLACE THE TIRES AND GET A REALIGNMENT. THE CAR HAS BEEN SERVICED ON A REGULAR BASIS THROUGH THE DEALER AND THE DEALER DID NOT MENTION ANY ISSUES WITH ALIGNMENT DURING THE SERVICES. OTHER OWNERS HAD PROVIDED SIMILAR ISSUES ON THE INTERNET AND THAT THE ISSUE HAD NOT RESOLVED AFTER BOTH NEW TIRES AND REALIGNMENT IN MANY CASES. THE ISSUE SEEMS TO BE RELATED TO BAD ALIGNMENT OR BALL JOINTS IN THE SUSPENSION WITH THE VEHICLE. I PLACED A COMPLAINT WITH VW AND THEY WOULD NOT FURNISH HOW MANY SIMILAR ISSUES WERE REPORTED BY THE CONSUMERS. VW CASE# 160380592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861875April 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861270April 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR WILL NOT START , NO WARNING ,CALL VW USA NO HELP ,THEY ARE REDOING ENGINE ,COST $5000.00 HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855625April 15, 2016
AIR BAGS
TAKATA RECALL. VW DEALER SAYS NO REMEDY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855654April 15, 2016
AIR BAGS
TAKATA RECALL. NO AVAILABLE REMEDY TO REPAIR FROM VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855684April 15, 2016
AIR BAGS
TAKATA RECALL MY CAR IS INVOLVED IN THE TAKATA AIRBAG RECALL BUT APPARENTLY VOLKSWAGEN DOES NOT HAVE ANY AIRBAGS AVAILABLE FOR REPLACEMENT OF MY DEFECTIVE AIRBAG. HOW LONG CAN THEY WAIT BEFORE BEING REQUIRED TO PROVIDE REPLACEMENT AIRBAGS? HOW CAN I ASK MY WIFE TO KEEP DRIVING A CAR THAT HAS A DEFECTIVE AIRBAG THAT COULD LEAD TO DEATH IF DEPLOYED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855434April 14, 2016
AIR BAGS
TAKATA RECALL / I WOULD LIKE THIS PROBLEM RESOLVED. MY DAUGHTER IS DRIVING THIS VEHICLE. I DO NOT FELL THAT SHE SAFE IN THIS CAR. I JUST BOUGHT THIS IN JUNE OF 2014 I WAS NOT TOLD OF THIS PROBLEM AT THAT TIME AND I KNOW THEY KNEW ABOUT THIS. PLEASE ADVISE ME OF WHAT TO DO IN THIS CASE BEFORE ANYTHING HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855393April 13, 2016
AIR BAGS
TAKATA RECALL SINCE THERE IS A CHANCE THAT MY DRIVER AIRBAG WON'T GET ACTIVATED IN CASE OF AN ACCIDENT, I AM VERY CONCERNED OF MY SAFETY. THIS CC IS THE 4TH VEHICLE I LEASE FROM VW SINCE 2009. IN THE INTERIM , UNTIL VW AND TAKATA DECIDE ON THE RESOLUTION OF THIS MAJOR DEFECT, WHO IS RESPONSIBLE FOR MY POSSIBLE INJURIES/DEATH IN CASE OF AN ACCIDENT? SHOULDN'T VW BE MORE CONCERNED OF MY SAFETY WHILE THEY RESOLVE THE PROBLEM? SHOULDN'T THEY GIVE ME A TEMPORARY VEHICLE TO DRIVE MEANWHILE? IT IS POTENTIOLLY A LIFE-THREATENING SITUATION. WHAT ARE MY RIGHT IN THAT CASE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854296April 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853720April 6, 2016
SUSPENSION
INHERENT ALIGNMENT AND SUSPENSION DESIGN FLAW CAUSES CUPPING OF TIRES AT FREQUENT INTERVALS DESPITE EXCEEDING MANUFACTURERS RECOMMENDED CYCLE FOR TIRE ROTATION AND ALIGNMENT CHECKS. THE PROBLEM HAS BEEN ACKNOWLEDGED BY THE DEALER BUT THERE IS NO SOLUTION FROM THE MANUFACTURER TO FIX THIS ISSUE. OWNERS NATIONWIDE SEEM TO HAVE THE SAME PROBLEM WHICH TRANSLATES TO AN ANNUAL TIRE REPLACEMENT EXPENSE. EVEN WITH BEST RATED TIRES THAT ARE SUPPOSED TO LAST 60,000 MILES, THE MOST MILEAGE ONE CAN ACHIEVE IS ABOUT 15,000. THE RESULT ALSO INCLUDES NOISY DRIVING CONDITIONS, VIBRATION WHILE BRAKING OR ACCELERATING. KEEPING THE ALIGNMENT WITHIN FACTORY SPEC DOES NOT RESOLVE THE ISSUE. VW SHOULD LOOK INTO THE DESIGN AND MODIFY THE ALIGNMENT AND SUSPENSION TO HELP CONSUMERS WITH THIS FRUSTRATING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853479April 5, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
HELLO, I HAVE A 2010 VW CC. MY AIRBAG LIGHT HAS COME ON AND MY HORN AND STEERING WHEEL CONTROLS DON'T WORK. VOLKSWAGEN DOES HAVE A RECALL FOR THE "CLOCKSPRING" WHICH WOULD FIX ALL THIS BUT MY VIN IS NOT COVERED UNDER THIS RECALL EVEN THOUGH SOME OF THE SAME CARS AND SAME YEAR ARE COVERED. I CALLED THEM AND THEY SAID I WOULD HAVE TO GO GET IT FIXED AT A DEALERSHIP AND I WOULD MAYBE GET A REFUND. SINCE THEN MY STEERING WHEEL LIGHT HAS CAME ON AND IT IS VERY HARD TO TURN. I CAN'T BELIEVE THEY WOULDN'T COVER THIS. I WOULD THINK AIRBAG AND HORN ARE HUGE SAFETY CONCERNS AND THEY ALREADY KNOW THAT THIS PARTS FAILS. WHEN I CALLED VOLKSWAGEN CUSTOMER SERVICE THEY LADY COULD NOT HELP ME AT ALL OTHER THEN SAYING THERE IS ANOTHER RECALL FOR THE AIRBAG BUT THEY DON'T HAVE A FIX YET SO THERE'S NOTHING THEY CAN DO. I AT LEAST WOULD LIKE MY AIRBAG AND HORN TO WORK, RIGHT? ALSO, I ASKED TO SPEAK TO A MANAGER TWICE AND BOTH TIMES I WAS PUT ON A 10 MINUTE HOLD ONLY FOR HER TO COME BACK AND SAY "MY MANAGER TOLD ME TO TELL YOU" BOTH TIMES. NO HELP AT ALL. I TRULY HATE VOLKSWAGEN AND THEIR CUSTOMER SERVICE. ANY HELP OR DIRECTION WOULD BE MUCH APPRECIATED. THANK YOU -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852812March 31, 2016
ELECTRICAL SYSTEM
IHAVE HAD TO REPLACE THE TRUNK WIRING HARNESS TWICE. IT RUBS ON THE OPENING AND CLOSING OF THE TRUNK AND FAILS. THE DESIGN SHOULD BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850326March 17, 2016
AIR BAGS
TAKADA RECALL WAS INVOLVED IN A WRECK AND MY AIR BAGS DID NOT DEPLOY ,NONE OF THEM. NOW I FIND OUT THAT THERE IS AND HAS BEEN A RECALL ON THE AIR BAGS, WHEN I CONTACTED VW OF AMERICA THIS WAS NEVER MENTIONED THEY STATED ONLY WAY THEY WOULD DEPLOY WAS IF I WAS IN A ACCIDENT AND WAS NOT ABLE TO WALK AWAY FROM IT.. I WAS DRIVING AND A VEHICLE PULLED IN FRONT OF ME AND THEY WERE REAR ENDED. MY CAR WAS TOTALLED .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10846004March 10, 2016
AIR BAGS, SERVICE BRAKES
WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE IN A VEHICLE I WAS SO HAPPY WITH MOMENTS BEFORE THIS HAPPENED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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