Volkswagen CC Complaints

983 consumer complaints on file.

#10946677January 20, 2017
AIR BAGS
TAKATA RECALL RECEIVED TWO RECALLS FROM VOLKWAGEN BUT ARE TOLD NO REPAIRS AVAILABLE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946413January 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THIS WAS NOT AN URGENT MATTER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946444January 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946459January 19, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
VEHICLE WILL NOT START. MESSAGE INDICATES "STEERING WHEEL COLUMN LOCK". THIS HAPPENS INTERMITTENTLY. THIS IS A KNOWN PROBLEM WITH OTHER VW MODELS, BUT DEALERSHIP WON'T COVER IT, AND GENERAL MANAGER IS ACTING AS IF HE DOESN'T KNOW THIS ISSUE EXISTS WITH OTHER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946497January 19, 2017
AIR BAGS
TL* TAKATA RECALL THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/17*LJ UPDATED 08/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946492January 19, 2017
AIR BAGS, SERVICE BRAKES, ENGINE
MY DAUGHTER HAS BOUGHT A CC VOLKSWAGEN FROM DEALERSHIP IN 2014... THE CAR HAS ANY PROBLEMS? SUCH AS THE AIR BAGS... ENGINE ,,,CAR STARTED IN ITS OWN RUNNING IN GARAGE ,,UNTIL BATTERY DIED ALL WIRES MELTED , I HAVE CALL VW ALL THEY DID WAS SEND A 1000 CREDIT ONLY TOO BE USED IF SHE BUYS A BRAND NEW CAR OR LEASE? SHE WAS IN A ACCIDENT . THREE TIMES,,, NOW? THE CAR A TOTALED? AIR BAGS DIDN'T PROTECT HER FIRST FEW TIMES AT ALL NOW SMACKED HER IN HER FACE ? THEY REPLACED MANIFOLD? NOT AIRBAGS? SHE COULD OF BEEN KILLED ... TAKING V,W TOO LONG TOO ADDRESS THIS PROBLEMS W AIRBAGS NOSE PUT HER AT RISK? MORE THEN ONCE ... NOT RIGHT ? THEY DO NOT SELL 2012 CC AT V W DEALERSHIP ANYLONGER YET CAME A WARRANTY WHICH HAS NOT HELPED HER? CARS WAS UNSAFE AS I TOLD VOLKSWAGEN USA,,, I WAS IGNORED ? WELL CAR A WRECK,, I BELIEVE AS ALWAYS HAVE AND HAVE NOTES EMAILS TELLING THEM THIS? TOTALED NOW? TOO? ENGINE LIGHT WAS ALWAYS ON CAR WAS NOT STABLE . BRAKE AIRBAGS ENGINE WIRES ELECTRICAL PROBLEMS W ON GOING THANK YOU QUESTION OR CONCERNS CALL ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10946503January 19, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30-35 MPH THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A TELEPHONE POLE AND CAUSED DAMAGE TO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, LEFT SHOULDER, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10946519January 19, 2017
AIR BAGS
TAKATA RECALL, VW HAS REFUSED TO REMEDY THIS SAFETY RECALL. MANUFACTURER RECALL NUMBER: 69M9
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945937January 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945317January 14, 2017
UNKNOWN OR OTHER
THERE'S ALREADY A RECALL FOR THIS VEHICLE BUT VOKSWAGEN TOLD ME THAT MY VEHICLE SPECIFICALLY IT'S NOT SHOWING ANY RECALLS. VOLKSWAGEN REFUSES TO ADMIT THAT MY VEHICLE HAS THIS PROBLEM. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10945196January 13, 2017
AIR BAGS
TWO YEARS AGO THEY PROMISED TO REPLACE AIRBAGS BUT HAVE NOT DONE SO. WE WANT TO GET NEW CAR BUT WE CANNOT SELL IT WITH THIS RECALL IN EFFECT. HOW CAN WE GET THEM TO FIX OUR CAR. OR CAN WE MAKE THEM BUY IT BACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944097January 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940370January 7, 2017
AIR BAGS
TAKA RECALL : DEALERSHIP WILL NOT REPAIR BEC MANUFACTOR HAS NOT 9UT A PLAN IN PLACE. THIS PREVENTS ME FROM SELLING THIS CAR. I NO LONGER FEEL SAFE DRIVING IT. HOWEVER, I NO CHOICE AS I ONLY OWN ONE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939614January 4, 2017
AIR BAGS
TAKATA RECALL NOT CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939223January 3, 2017
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939449January 3, 2017
AIR BAGS
TAKATA RECALL STILL NO FIX AVAILABLE FOR THIS CAR. I'M CONCERNED AS THIS AIRBAG SITUATION SEEMS TO BE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939083January 2, 2017
AIR BAGS
TAKATA INFLATORS , I RECEIVED A LETTER FROM VW BACK IN APRIL THAT THE AIR BAG WAS FAULTY AND HAS BEEN AT VW TWO TIMES AND THEY SAY THAT THERE HAS NOT BEEN A FIX FOR IT YET , I ASKED IF THEY WERE BUILDING NEW CARES WITH FAULTY AIR BAGS THEY JUST SAID THAT WHEN THE NEW TAKATA INFLATED CAME IN THAT THEY WOULD CALL ME AND I HAVE BEEN WAITING SINCE APRIL ??? HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938713December 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937924December 28, 2016
ENGINE, POWER TRAIN
2011 VW SPORT CC - LESS THAN 52,000 MILES. STALLS WHILE DRIVING ON THE INTERSTATE. DEALER ADVISED TIMING CHAIN ISSUES AND WHILE REPAIRING THE ENGINE THEY HAD TO REPLACE UNRELIABLE PARTS. KNOWN ISSUE BUT NONE UNDER RECALL. THEY SAID A SCREEN SHATTERED IN THE ENGINE, A KNOWN ISSUE IS WHAT CAUSED ALL OF THIS. ALL MANUFACTURING ERROR. CUSTOMER CARE ADMITTED THAT AND SO DID THE DEALER SERVICE DEPARTMENT. QUOTE $1400. THEN THE NEXT DAY THEY "DISCOVERED" THE CAR NEEDED A NEW CAM SHAFT. NEW QUOTE $2200. NOTHING UNDER WARRANTY/RECALL . VW CUSTOMER CARE TOLD ME TO SAVE MY RECEIPTS INCASE A RECALL COMES ABOUT BUT DID NOT CARE ABOUT THE SAFETY OF THE CAR OR THE FACT THEY ARE REPLACING UNRELIABLE PARTS. IF THEY KNOW THEY ARE UNRELIABLE WHY ARE THEY NOT ON RECALL. WROTE A LETTER TO THE CEO AND GOT THE COST REDUCED TO $1400. RECEIPT SHOWS ONE PRICE NO BREAK DOWN OF COSTS AND WAS TOLD I COULD NOT HAVE THE PARTS BACK, EVEN THOUGH I JUST PAID $1400 FOR THEM. I HAVE NO IDEA WHAT WAS UNDER WARRANTY OR RECALL OR WAS IT ALL LABOR COST. VW DOES NOT CARE ABOUT THEIR CUSTOMERS. AND BY THE WAY THE AIR BAG IS STILL NOT REPAIRED, THAT IS UNDER RECALL. SAFETY IN VW - ZERO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937986December 28, 2016
AIR BAGS, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN TENSION CYLINDER AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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