Volkswagen Cabrio Complaints

186 consumer complaints on file.

#11398220February 27, 2021
ELECTRICAL SYSTEM
THE FUZEBOX IN THIS CAR IS UNPROTECTED FROM WATER AND CAN CAUSE A FIRE AND ANY TIME WATER MAY LEAK INTO CAR. I PARKED MY CAR AND WHEN I WENT TO HER BACK IN IT A HOUR LATER IT WOULDN'T CRANK THAT'S WHEN WE DISCOVERED THE FUZE BOX WAS MELTED FROM GETTING TOO HOT DUE TO IT LEAKING THRU THE ANTENNA O TO THE RELAYS FILLING THEM WITH WATER AND THEN CAUSE A DRIP TO COME FROM RELAYS ONTO FUZE AND BURN OUT THE FUZE SLIT FOR THE FUEL PUMP WHICH CAUSED MY CAR NOT TO CRANK AT ALL. THIS A COMMON OCCURRENCE AND COULD POTENTIALLY BE A HUGE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062171January 11, 2018
ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO. ON AUGUST 29, 2017, THE VEHICLE WAS TAKEN TO THE DEALER (DAVID MAUS VOLKSWAGEN, 1050 LEE RD, ORLANDO, FL 32810) FOR ROUTINE MAINTENANCE. THE CONTACT RETURNED ON SEPTEMBER 13, 2017 TO RETRIEVE THE VEHICLE AND NOTICED THAT THE AIR CONDITIONER WAS NO LONGER WORKING. THE CONTACT INFORMED THE TECHNICIAN THAT THE AIR CONDITIONER WAS NOT WORKING LIKE IT WAS BEFORE THE ROUTINE MAINTENANCE WAS PERFORMED. THE VEHICLE WAS LEFT AT THE DEALER FOR ANOTHER DAY TO FIND OUT WHAT WAS CAUSING THE FAILURE. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THERE WAS A BLOCKAGE THAT CAUSED THE FAILURE AND WOULD COST APPROXIMATELY $400 TO REPAIR. THE CONTACT STATED THAT THE STAFF BECAME VERY AGGRESSIVE. THE CONTACT REQUESTED TO HAVE A SECOND OPINION FROM AN INDEPENDENT MECHANIC, FOR WHICH A LETTER HAD TO BE WRITTEN AND APPROVED BY THE SERVICE DIRECTOR. THE CONTACT WAS INFORMED THAT THE REQUEST WAS DENIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REMOVED FROM THE DEALER SINCE AUGUST 29, 2017. THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 44,375. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872359June 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1989 (NA) VOLKSWAGEN CABRIO. WHILE FILLING THE VEHICLE WITH FUEL, THE CONTACT NOTICED LEAKS FROM THE FUEL TANK. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 91V201000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850275March 17, 2016
AIR BAGS
CAR INVOLVED IN FRONT END ACCIDENT AND THE PASSENGER SIDE AIRBAG DEPLOYED BUT THE DRIVER SIDE DID NOT AND PERSONAL INJURY WAS THE RESULT, THE CAR WAS TURNING LEFT ON CITY STREET AND WAS STRUCK IN RIGHT FRONT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10823106January 29, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1990 VOLKSWAGEN CABRIOLET (NA). THE CONTACT NOTICED FUEL LEAKING FROM THE SEAM OF THE FUEL TANK. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INSPECTED FOR NHTSA CAMPAIGN NUMBER: 91V201000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626270August 19, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THIS VEHICLE IT JUST STOPPED WOULD NOT START. WENT TO LIFT THE HOOD IT WAS HOT AND IT SEEMS TO HAVE HAD A FIRE. AT A VW DEALER FOR OVER 2 WKS AND THEY STILL CAN'T FIGURE IT OUT. SO FAR THEY SAID IT APPEARS ENGINE HARNESS FIRE HAD STARTED AT THE STARTER AND THIS PART IS DISCONTINUED THERE IS A REPAIR KIT. VW CLAIMS A LOT OF ITEMS MUST BE REPLACED AND THAT IS NOT GOING TO GUARANTEE IT WILL SOLVE THE PROBLEM. YOU WOULD THINK YOU SEND IT TO A DEALER AND THEY COULD FIX IT BUT I GUESS NOT BECAUSE THEY CALLED ME TO TELL ME ALL THEY DID SO FAR HAS NOT SOLVED THE PROBLEM. I PURCHASED THIS CAR FOR MY DAUGHTER IN MARCH 2014 WITH 50,000. MILES. I KNOW THIS IS MY FIRST AND LAST VW I WILL OWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10546171September 30, 2013
ELECTRICAL SYSTEM
ENGINE COIL SUDDENLY WENT BAD. HAD PRIOR REPAIR. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512283May 15, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
IGNITION SWITCH FAILS TO RETURN FROM STARTER POSITION -- BURNING OUT STARTER. THIS IS A KNOW PROBLEM WITH 1997 A4 BUT WAS NEVER REPORTED/CARRIED OVER TO THE 1997 CABRIOLET. ALSO, KEY-IN-IGNITION-STATUS MAINTAINED EVEN AFTER KEY REMOVED FROM IGNITION CAUSING BATTERY TO RUN DOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10505121March 31, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE ELECTRICAL COMPONENTS ON MY 2001 CABRIO MAY AND HAVE CAUSED A SHORT WHICH SPARKED UNDER HOOD CAUSING SMOKE AND POSSIBLE FIRE ALSO, THE COMPUTER OVER HEATS CAUSING SHORTS WHICH MADE THE TRANSMISSION FAIL AND GAUGES FAIL, THE US GOV. (DIVISION) THAT HANDLES SUCH FAULTS SHOULD FORCE VOLKSWAGEN TO RECALL EVERY AND ALL CARS FOR REPAIRS! THE US OWNERS ARE PAYING FOR VOLKSWAGENS MISTAKES, PARTIALLY FOR THEIR DECISION TO HAVE THESE CARS MADE IN MEXICO EVADING TAX'S AND WHICH HAS MADE THESE AUTOS CHEAP AND FLAWED. THESE CARS ARE UNSAFE AND THE ELECTRICAL ISSUES ARE AND WILL IN FUTURE COST THE AMERICAN PUBLIC ALOT OF MONEY....... SO FAR: MY AUTO HAS BEEN AT REPAIR SHOP FOR OVER 6 MONTHS AND HAS COST ME MORE THEN WHAT IT'S WORTH, HARD WORKING PEOPLE ARE GETTING TAKEN ADVANTAGE OF BY A POORLY BUILT AND UNSAFE PRODUCT [XXX][XXX] PS EVEN VOLKSWAGEN DOESN'T AND CAN'T FIX ALL THESE ITEMS, TRY TAKING IT TO DEALER..... YOU WILL SEE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10480282October 10, 2012
VISIBILITY:GLASS, SIDE/REAR
2002 VOLKSWAGEN CABRIO. CONSUMER STATES THE REAR WINDOW FELL OUT *TGW THE CONSUMER STATED IT APPEARED, HER MODEL YEAR WAS THE ONLY YEAR, WHERE THE WINDOWS WERE GLUED IN, INSTEAD OF SEALED, IN THE CONVERTIBLE TOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461344June 12, 2012
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN CABRIO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER AND COAST TO A STOP. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THE RETAINER CLIP ON THE END OF THE CABLE THAT SECURED IT TO THE CLUTCH ENGAGEMENT LEVER FAILED. . THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 07/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440279December 17, 2011
SUSPENSION, WHEELS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HELLO, I CONTACTED YOU ABOUT 2 YRS AGO WITHOUT F/U DUE TO RECOVERY FROM INJURIES. NOW I HAVE MY CASE ON THE DOCKET TO SUE VW FOR FAULTY DISC/HUB ASSEMBLY THAT SEPARATED DUE TO CORROSION. I HAVE THE PARTS AND PHOTOS TO SUBMIT. I INJURED MY RIGHT ANKLE ON JULY 9, 2009 WHEN THE WHEEL DETACHED FROM MY CAR WITHOUT WARNING AND AFTER IT HAD BEEN RECENTLY INSPECTED AND CLEANED BY BRAKE KING. SIMILAR TO THE JEEP GRAND CHEROKEE RECALL SINCE I OWNED ONE AND HAD THE HUB/DISC ASSEMBLY REPLACED BY STAINLESS STEEL ASSEMBLY. I WISH TO CONTINUE THIS INVESTIGATION SO THAT OTHERS ARE NOT INJURED HEAVEN FORBID. NOW I AM READY TO HANDLE THE CASE IN COURT AND AM PREPARING FOR THE TRIAL. PLEASE ADVISE AS TO HOW TO DEFEND MY CASE AS THE ONES THAT WERE TRIED ON THE JEEP RECALL AND ACCIDENTS. ALSO, IF YOU NEED MORE INFO PLS CONTACT ME. AFTER THE FINAL PHYSICAL THERAPY AND PERM PARTIAL DISABILITY I INCURRED IN THE ACCIDENT I FEEL THAT THIS CASE NEEDS TO BE INVESTIGATED AND PROSECUTED. I AM AN ENGINEER AND AM SURE THE CORROSION CAUSED THE WHEEL DETACHMENT WHICH WAS DEFINITELY A PRODUCT DEFECT. ESPECIALLY SINCE I HAVE THE RECORDS OF INSPECTION AND SERVICE OF THE BRAKE INVOLVED WHICH CAUSED DETACHMENT OF MY WHEEL ONLY 5 MONTHS LATER AND IN LIGHT OF THE JEEP RECALLS. HAVE A HAPPY, HEALTHY AND PROSPEROUS NEW YEAR. THANKS. UPDATED 01/20/12*LJ *TR INJURIES WERE FROM A PREVIOUS INCIDENT. UPDATED IVOQ 03/26/12 THE CONSUMER REFERENCED RECALL # 99V340000. UPDATED 12/11/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10407604June 20, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO CONVERTIBLE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING A TURN WHEN THE VEHICLE STALLED WITH THE INTERMITTENT ILLUMINATION OF THE ABS WARNING LIGHT. SMOKE BEGAN POURING FROM UNDER THE HOOD AND THE VEHICLE WAS TOWED TO THE NEAREST DEALER. THE TECHNICIANS REPLACED THE STARTER AND THE FUEL FILTER YET THE FAILURE CONTINUED AFTER THE REPAIRS. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION WAS REPLACED. THE MECHANIC STATED THAT THERE WAS A SHORTAGE IN THE COMPUTER AND HYDRAULIC PUMP OF THE ABS SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10395166April 7, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN CABRIO. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH AND THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LACERATIONS ON HER FACE AND A RIB FRACTURE. THE PASSENGER OF THE OTHER VEHICLE WAS ALSO INJURED. THE VEHICLE WAS TOWED TO AN AUTO TOW YARD AND WAS TAKEN INTO THE POSSESSION OF THE INSURANCE COMPANY FOR EVALUATION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED AND SHE WAS WAITING TO HEAR FROM THE INSURANCE COMPANY WITH THE INVESTIGATION RESULTS. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10380241January 27, 2011
STEERING
THIS HAS ACTUALLY HAPPENED SEVERAL TIMES WITH THIS CAR. WHEN I HIT A PATCH OF WATER, THE STEERING WHEEL LOCKS UP TEMPORARILY AND I'M UNABLE TO MANEUVER. IF I'M ON A CORNER I HAVE TO HIT THE BRAKES TO AVOID AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370454December 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT PUSHED ON THE BRAKES TO STOP THE VEHICLE WHEN THE BRAKE PEDAL FELT AS IF IT WAS PULLED DOWN TO THE FLOOR AND THE TIRES LOCKED UP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367126November 22, 2010
ELECTRICAL SYSTEM
2002 VW CABRIO CONVERTIBLE, WHEN IT RAINS THE LIGHTS, ELECTRICAL LOCKS AND DOME LIGHTS TURN ON AND OFF, THE WHOLE ELECTRICAL LIGHTING AND ELECTRONIC SWITCH FAILURE OCCURS. LIKE THE CARE IS POSSESSED, I CALLED VOLKSWAGEN AND THEY SAID THIS IS NOT A SAFETY ISSUE, HOWEVER HAVE YOU EVER DRIVEN A CAR AT NIGHT WITH THE LIGHTS INSIDE AND OUT GOING ON AND OFF. NOW I HAVE TO MANUALLY TURN EVERYTHING ON AND OFF, THIS IS NOT THE VEHICLE GUARANTEE THAT I BOUGHT INTO. I BELIEVE THIS SHOULD BE FIXED AS IT IS A REAL HAZARD ON THE ROAD, HOWEVER VOLKSWAGEN THINKS DIFFERENTLY SINCE THERE IS NO RECALL. ALL OF THE VW MECHANICS IN MY AREA ARE VERY AWARE OF THIS ISSUE AND IT WILL COST OVER 3000.00 TO FIX EVERYTHING INCLUDING THE ALARM THAT IS NO LONGER FUNCTIONAL DUE TO THE ELECTRICAL ISSUE THAT THIS CAR HAS. I HAVE BEEN TRYING FOR A YEAR OR SO TO SEE IF THEY WILL FIX THIS ISSUE SO NOW I AM JUST GOING TO FILE A COMPLAINT TO SEE IF YOU CAN HELP IN GETTING THE ISSUE FIXED BEFORE SOMEONE GETS KILLED IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367381November 16, 2010
SUSPENSION
I HAVE A 2001 VOLKSWAGEN CABRIO, WHICH VW DOES NOT MAKE ANYMORE, AND THIS IS PROBABLY WHY. THE CAR IS ALWAYS BEING FIXED. ONE MAJOR ISSUE I HAVE HAD TO REPLACE THREE FRONT AXLES IN THIS CAR. 3/27/07 KARL'S CUSTOM VW; 6/28/08 BIG O TIRES; AND NOW, 11/16/2010 I AM TOLD BY SUNDEVIL AUTO ENGINE AND TRANSMISSION MOUNTS ARE SAGGING CAUSING AXLES TO BIND, THE CAR NEEDS 4 TRANSMISSION MOUNTS AND 2 AXLES. VW PARTS ARE OBVIOUSLY INFERIOR. I THOUGHT VW VEHICLES WERE SUPPOSE TO LAST OVER 200,000 MILES. WHAT CAN YOU DO FOR ME? I AM UNEMPLOYED AND CANNOT AFFORD THIS $1100 REPAIR, BUT I NEED MY VEHICLE. WITH EACH TIME I'VE HAD THIS FIXED, I WAS TOLD THAT THE VEHICLE WAS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353509September 2, 2010
SERVICE BRAKES, ELECTRIC
ON MOST VOLKSWAGENS (AND SOME AUDI'S) THAT WERE BUILT BETWEEN THE YEARS 1998 TO 2002 IT APPEARS THAT THE ABS COMPUTERS FAIL AFTER APPROXIMATELY 5 YEARS. THE PROBLEM APPEARS TO BE A FAULT IN THE INTERNAL WIRING OF THE COMPUTER THAT ALLOWS WIRES TO OVERHEAT, RENDERING THE UNIT INOPERABLE. THIS ISSUE HAS BEEN REPORTED ON SEVERAL FORUMS AS WELL AS SEVERAL COMPANIES HAVE STARTED UP WITH THE SOLE PURPOSE OF REPAIRING THESE UNITS. VOLKSWAGEN IS UNWILLING TO ACKNOWLEDGE THIS PROBLEM OR PROVIDE IN COMPENSATION IN REPAIRING THE DEFECTIVE UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332538May 27, 2010
SUSPENSION:FRONT:HUB
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN CABRIO CONVERTIBLE. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE REAR PASSENGERS WHEEL FRACTURED FROM THE VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO AN EMBANKMENT. THE CONTACT SUSTAINED UNKNOWN INJURIES AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED AT THE SCENE AND THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE VEHICLE WAS REPAIRED. THE FAILURE WAS CONTRIBUTED TO A HUB DISK SEPARATION THAT CAUSED THE WHEEL TO SEPARATE FROM THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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