Toyota Yaris Complaints (2012)

35 consumer complaints on file.

#11000729June 22, 2017
SEATS
MY PASSENGER SIDE SEAT MANUAL TRACK HAS BROKEN. I CANNOT ADJUST IT FORWARD OR BACKWARDS. THERE IS A SPRING THAT FELL OFF UNDERNEATH. I PUT IT BACK CORRECTLY JUST AS IT IS SUPPOSED TO GO, BUT IT DID NOT FIX THE ISSUE. THE ENTIRE LATCHING MECHANISM HAS FAILED. MY 2007 YARIS HAD A RECALL FOR THIS SAME ISSUE FOR THE DRIVER SEAT. THE CHASSIS FOR ALL MODEL YEAR YARIS' ARE THE SAME. I BELIEVE THE SEAT MECHANISMS WE'RE CONTINUED TO BE BUILT WITH A KNOWN ISSUE. MY CAR ONLY HAS 63,000 MILES AND THIS SEAT IS BARELY USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000291June 20, 2017
AIR BAGS
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL; THE LETTER STATED THAT THERE IS AN ISSUE WITH MY AIRBAG INFLATORS. I TRIED CONTACTING A FEW TOYOTA DEALERSHIPS, AND THEY MADE MY ISSUE, AND MORE IMPORTANTLY, MY SAFETY, SEEM LIKE IT WAS NOT THEIR NUMBER ONE PRIORITY. THEY TOLD ME THAT THEY WOULD HAVE TO ORDER NEW PARTS BUT THAT WOULD TAKE TWO MONTHS. IF THEY RECEIVED IT EARLIER THEY SAID THEY WOULD GIVE ME A CALL. SEVERAL MONTHS HAVE GONE BY, AND I HAVEN'T RECEIVED A CALL. MY NEAREST DEALERSHIP, BREDEMANN TOYOTA @ (847) 655-1435 HAS NOT CALL ME BACK FOR 3 MONTHS OR SO. I RECEIVED THIS LETTER BACK IN JANUARY, AND IT IS NEARLY JULY. ALMOST HALF A YEAR HAS GONE BY, AND MY SAFETY HAS BEEN AT RISK EVERY SINGLE DAY. PLEASE CONTACT ME AT [XXX] OR [XXX] AS SOON AS POSSIBLE. I DO NOT WANT TO RISK MY LIFE FOR ANY LONGER BECAUSE OF A DEALERSHIP'S CARELESSNESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971681April 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970594April 4, 2017
AIR BAGS
TAKATA RECALL - CALLED MY TOYOTA DEALER WALNUT CREEK CALIFORNIA. THEY SAID NO REPLACEMENT PARTS AVAILABLE UNTIL JUNE OR JULY, IN 2 OR 3 MONTHS. TOLD ME NOT TO LET ANYONE SIT IN PASSENGER SEAT UNTIL THEN. COULD NOT TELL ME IF OTHER TOYOTA DEALERS HAD PARTS. I CALLED TOYOTA DEALER IN CONCORD, CA. EXPLAINED MY REASON FOR CALLING. THEY PUT ME ON HOLD FOR 10 MINUTES, THEN DISCONNECTED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966136March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956630February 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887971July 23, 2016
UNKNOWN OR OTHER
WHEN I PURCHASED THIS CAR IN APRIL FROM CARMAX , IT WAS ADVERTISED AS MAKING 28 MPG IN THE CITY AND 32 ON THE HIGHWAY. I AM ONLY GETTING 20-21 MPG (COMBINED, BUT MOSTLY CITY), WHICH IS WHAT I GOT WITH MY OLD DATSUN THAT I JUST SOLD. THIS IS FALSE ADVERTISING. I CALLED CARMAX AND THEY SAID THOSE NUMBERS DON'T COME FROM THEM, BUT FROM TOYOTA. SO I CALLED TOYOTA AND THEY SAID I WOULD HAVE TO TAKE IT TO A TOYOTA DEALER TO SEE IF SOMETHING WAS DEFECTIVE. BUT AS WE ALL KNOW, DEALERS CHARGE RIDICULOUS PRICES. I WANTED TO TAKE IT TO MY MECHANIC, BUT TOYOTA SAID THAT THEY DON'T RECOGNIZE OUTSIDE MECHANICS. THE MILEAGE HAD SO MUCH TO DO WITH MY PURCHASING THIS CAR THAT THIS REALLY MAKES ME MAD. WHEN I RE-CHECKED THE 2012 YARIS MPG ON CARMAX, IT SHOWED THEM AS MAKING 32/38 MPG (THESE WERE AUTOMATICS, MINE IS MANUAL, BUT I WOULD THINK MANUAL WOULD BE EVEN BETTER MILEAGE THAN AUTOMATIC?). ANYWAY THEY DIDN'T HAVE ANY MANUAL 2012'S LISTED. IF IT WERE OFF A MILE OR 2 OR EVEN 3 THEN OKAY, THERE ARE VARIANCES, BUT TO BE OFF A GOOD 7-8 MILES/GALLON IS WAY TOO MUCH TO NOT SCREAM "FALSE ADVERTISING". IS THERE ANYTHING THAT I CAN DO - ANY RECOURSE THAT I HAVE? YES, FOR THE LAST 3 GAS FILL-UPS I HAVE RECORDED MY MILEAGE AND THE AMOUNT OF GAS IT TOOK TO FILL, SO I COULD ACCURATELY FIGURE OUT WHAT MILEAGE I'M GETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816441December 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA YARIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO THE FRONT DRIVERS SIDE FENDER OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED A BROKEN COLLAR BONE AND THE CONTACT SUSTAINED A BROKEN STERNUM THAT BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10715410May 8, 2015
STRUCTURE:BODY, WHEELS
MY CAR CAME TO STOP DUE TO A CAR IN FRONT OF ME STOPPING SUDDENLY MY CAR DID NOT TOUCH THE CAR IN FRONT. I HAD TO BRAKE QUICKLY SINCE CAR IN FRONT BRAKE QUICKLY. CAR BEHIND ME HIT ME CAUSING MY CAR TO HIT THE CAR IN FRONT. CAR CRASHED INTO ME IN A APPROXIMATE SPEED OF 30 MPH I PROTECTED MY HEAD FROM HITTING STEERING WHEEL WITH MY OWN STRENGTH HOLDING ON TO STEERING WHEEL. I WAS INJURED FROM MY LEG AND RIBS. NO ON ELSE WAS INJURED. # CARS WERE INVOLVED, INCLUDING MINES. WHY DID MY AIRBAG DID NOT DEPLOY? MY GLASSES WENT FLYING AND GOT DAMAGED. MY REAR END IS TOTALLY DAMAGED AND FRONT AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10715092May 7, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2012 TOYOTA YARIS. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE, SHOULDER, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO SUFFERED FROM HEAD PAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671643January 11, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE ON MY AIRBAG. UPON SCHEDULING AN APPOINTMENT TO HAVE IT REPLACED I WAS TOLD NOT PARTS ARE AVAILABLE AT ANY TOYOTA SERVICE DEPARTMENT IN GA AND THERE IS KNOW NONE TIME FRAME IN WHICH THE PART WILL BE AVAILABLE. THE SERVICE DEPARTMENT WHEN ASKED, "WHAT SHOULD I DO." REPLIED, "I DON'T KNOW, SORRY" NOW I AM DRIVING A DEFECTIVE CAR THAT MY CAUSE FURTHER INJURIES IF I AM IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586651May 5, 2014
AIR BAGS
THE CAR WAS HIT IN THE FRONT PASSENGER CORNER BY A CAR DOING APPROXIMATELY 45 MPH. THE 2012 4 DOOR YARIS WAS MAKING A LEFT TURN ONTO A SIDE STREET WHEN STRUCK. THE YARIS AIRBAGS DID NOT DEPLOY. NONE OF THEM. THIS MODEL HAS DUAL FRONT SIDE-MOUNTED AIRBAGS AND FRONT AND REAR HEAD AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10555063December 6, 2013
ELECTRICAL SYSTEM
I WAS DRIVING APPROXIMATELY 20 MPH MAKING A LEFT TURN WHEN THE CAR ABRUPTLY POWERED DOWN THE INSIDE LIGHTS, OUTSIDE LIGHTS, HEAT, ETC TURNED OFF. THE VEHICLE CONTINUED TO MAKE LOUD NOISES AS IF I WAS TRYING TO START THE CAR, BUT I HAD TAKEN THE KEY OUT OF THE IGNITION. I THEN NOTICED THE BATTERY WARNING LIGHT WAS ON AND THEN I SMELLED SMOKE. I WAS STUCK IN THE INTERSECTION WITH THE CAR STUCK IN PARK I KEPT PRESSING THE BRAKE, TO SHIFT TO NEUTRAL BUT THE CAR WOULDN'T CHANGE GEARS OR EVEN TURN ON AT THIS POINT. I CONTINUED TO SMOKE AND I SMELLED FIRE SO I GRABBED ALL OF MY THINGS AND EXITED THE VEHICLE. IT WAS RAINING AND A GOOD SAMARITAN POPPED THE HOOD AND THE HARD COLD RAIN PUT OUT THE FIRE. I WAITED UNTIL A TOW TRUCK TOLD THE CAR TO THE DEALER. I WAS TOLD THAT THE BATTERY AND STARTER CAUGHT ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10546453October 1, 2013
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM DID NOT WORK AT DELIVERY, DEALER HAS HAD MANY EXCUSES NOT TO REPAIR. THIS SHOULD BE A WARRANTY ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515391June 6, 2013
VISIBILITY/WIPER
MAJOR WINDSHIELD GLARE. NOT SURE IF IT'S THE ANGLE OF THE WINDSHIELD, THE BRUSHED-PLASTIC TYPE DASH THAT SEEMS HIGHLY REFLECTIVE, OR A COMBINATION OF THE TWO... BUT WHEN SUNLIGHT HITS THE DASHBOARD, IT CREATES A GLARE ON THE WINDSHIELD. DEPENDING ON THE ANGLE OF THE SUN, IT CAN BECOME EXTREMELY DIFFICULT TO SEE THROUGH AND POSES A HIGH RISK AT ANYTHING IN A SHADED AREA (LIKE DRIVING FROM SUNNY ROAD THROUGH SHADED PATCH). THE GLARE IS NOTICEABLE IN LOW LIGHT AND AT NIGHT WHEN PASSING STREET LAMPS/TRAFFIC LIGHTS. ON A SCALE OF 1-10... THE NIGHT/LOW LIGHT VISIBILITY IS AROUND 1 OR 2 BUT WHEN YOU HAVE THE SUN GLARING ON IT, IT'S MORE OF A 8-9. TEMPORARY SOLUTION WOULD MOST LIKELY BE A DASH MAT BUT MAYBE RE-DESIGN OR DIFFERENT MATERIAL USED WOULD BE BETTER SUGGESTION FOR THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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