Toyota Venza Complaints (2013)

59 consumer complaints on file.

#11121891August 23, 2018
ELECTRICAL SYSTEM, ENGINE
I CURRENTLY DRIVE A 2013 VENZA, UPON ACCELERATION THE TRANSMISSION STUTTERS. THERE IS A RECALL FOR THE TOYOTA CAMRY WITH THE SAME EXACT ENGINE, BUT NOT ON THE VENZA. I AM ALSO WRITING TOYOTA ABOUT THIS ISSUE. IT IS JUST GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109852July 6, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. UPON ENTERING THE VEHICLE, WATER WAS DISCOVERED ON THE FRONT PASSENGER SIDE FLOORMAT. THE CONTACT HEARD WATER SWISHING AROUND UNDERNEATH THE DASHBOARD. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (BREDEMANN TOYOTA, 1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC AND REPAIR APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093778May 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING:ELECTRIC POWER ASSIST SYSTEM
THE EPS (ELECTRICAL POWER STEERING) WARNING LIGHT COMES ON INTERMITTENTLY. THE NAVIGATION SCREEN GOES BLANK AND THE SATELLITE RADIO TURNS OFF AND THEN IT STARTS BACK UP. IT HAPPENED THREE TIMES IN ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090496April 27, 2018
LATCHES/LOCKS/LINKAGES
PURCHASED THE VEHICLE IN JANUARY 2014 AND WITH LESS THAN 40K MILES THE DOOR ACTUATOR ALREADY FAILED (DRIVER DOOR AND REAR DOOR PASSENGER SIDE). I JUST GOT IT FIXED AND TOYOTA DID NOT CHARGE ME FOR THE PARTS BUT I WAS CHARGED FOR THE DIAGNOSTICS AND THE LABOR. NOW ANOTHER DOOR ACTUATOR FAILED (PASSENGER SIDE FRONT DOOR). I COULDN'T SEE ANY RECALLS ABOUT THE DOOR ACTUATOR BUT HAVING 3 OF THEM FAILED IS JUST NOT NORMAL. I'M NOT SURE IF I'M THE ONLY ONE HAVING PROBLEMS LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062646January 13, 2018
AIR BAGS
WHILE DRIVING ON A WET 50 DEGREE NIGHT IN JANUARY 12 T AND LOST TOTAL VISABILITY WHEN ENTERING LYNDON VERMON GOING AROUND 20 MPH AND RAN INTO A TELEPHONE POLE AND THE AIRBAGS DID NOT DEPLOY. MY HUSBAND, THE DRIVER, SUSTAINED SERIOUS INJURIES INCLUDING A BROKEN STERNUM AND 5 BROKEN RIBS AND CONSIDERABLE INTERNAL BLEEDING. THE POLICE SAID THE VEHICLE WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11061132January 8, 2018
STEERING
I WAS DRIVING DOWN THE STREET AND WHEN I MADE A TURN THE STEERING COLUMN BECAME DIFFICULT TO TURN AND IT FELT TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057224December 28, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
ON HWY VEHICLE WOULDN'T STOP OR STEER, LOST ALL POWER AND CONTROL. CAME TO STOP IN THE MEDIAN, HAD TO HAVE TOWED, CAUSE IS LISTED AS :173600410, C1201, C1241, C1441 TOYOTA OF IRVING CALLED TO INFORM ME THAT THEY WERE NOT ABLE TO RECREATE THE PROBLEM AND THAT THE VEHICLE IS OPERATING AS DESIGNED BY THE MANUFACTURER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11057256December 28, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PANARAMIC SUN/MOON ROOF HAS COMPREHENSIVE ISSUES WITH REGARD TO STABILITY AND SAFETY. WHEN DRIVING OVER AN UNEVEN SURFACE, SPEEDBUMP, OR OTHER NON-SMOOTH SURFACE, THERE IS A LOUD AND JARRING POP FROM THE OVERHEAD ROOF AREA OF THE CAR WHERE THE PANARAMIC SUN/MOON ROOF IS INSTALLED. IT IS CONCERNING AND SOUNDS AS IF IT HAS THE POTENTIAL TO SHATTER OR IMPLODE ONTO PASSENGERS INSIDE THE VEHICLE. I INQUIRED ABOUT THIS AT OXMOOR TOYOTA IN LOUISVILLE, KENTUCKY ASKING THAT IT BE REPLACED SINCE MY PARTICULAR VEHICLE WAS CERTIFIED AND CAME WITH A BUMPER-TO-BUMPER WARRANTY AND THEY REFUSED, SAYING IT WASN'T COVERED AND SUGGESTED I FILE A TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039337October 24, 2017
UNKNOWN OR OTHER
GLASS ROOF EXPLODED WITHOUT WARNING AND WITHOUT BEING STRUCK BY ANY OBJECTS. THE VEHICLE WAS BEING DRIVEN ON A CLEAR DAY ON THE INTERSTATE AND I BEGAN TO HEAR GLASS CRUMBLING AND FALLING INSIDE THE VEHICLES ROOF VISOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004342July 11, 2017
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE EXCEL BY IT SELF, SOMETIME THE CAR WOULD T SPEED UP ON ITS OWN,STANDING AND DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968946March 28, 2017
UNKNOWN OR OTHER
ON 03-27-2017 APPROXIMATELY 2:15P I WAS TRAVELING 60 MPH SOUTH ON I94/I43 IN MY 2013 TOYOTA VENZA XLE JUST SOUTH OF THE BECHER/LAPHAM AVE EXIT IN MY WHEN I HEARD THIS LOUD EXPLOSION WHICH RESEMBLED A GUNSHOT SOUND AT THE SAME TIME FLYING GLASS COMING FROM OVER MY HEAD. MY SUNROOF IMPLODED ON TOP OF ME AND THERE WAS SHATTERED GLASS INSIDE AND OUTSIDE FLYING BEHIND ME AS I LOOKED INSIDE MY REAR VIEW MIRROR. I THOUGH I WAS SHOT AT OR EVEN A ROCK WAS THROWN. I DROVE TO THE NEAREST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER THAT HE HAS NEVER HEARD OR SEEN THIS WITH ANY TOYOTAS. I CALLED THE MILWAUKEE COUNTY SHERIFFS OFFICE TO INVESTIGATE THE INCIDENT AND TAKE A REPORT FOR MY INSURANCE. THERE WAS NO ROCKS OR BULLETS FOUND IN OR AROUND THE SUNROOF TO HAVE CAUSED THE SHATTERING OF BOTH SECTIONS OF GLASS. ON 03-28-2017, I CONTACTED THE DEALERSHIP I PURCHASED THE VEHICLE FROM (WILD TOYOTA HALES CORNERS WI) AND WAS TOLD THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT I SHOULD CONTACT HEADQUARTERS. I WAS TOLD THAT SINCE MY VEHICLE WAS 2K MILES OVER THE WARRANTY THEY WOULD NOT COVER IT BUT I WOULD GET A CALL FROM THE REGIONAL TOYOTA REPRESENTATIVE AND THEY WOULD TRY TO WORK WITH ME?? I GOOGLED TOYOTA EXPLODING SUNROOFS AND FOUND THAT THIS IS A COMMON PROBLEM WITH NOT JUST TOYOTA BUT MANY CAR MANUFACTURERS.. AT POINT DOES THE GOVERNMENT GET INVOLVED AND SHUT DOWN THE MAKER OF THESES SUNROOFS. I COULD HAVE KILLED MYSELF OR SOMEONE ELSE WITH THIS INCIDENT AND FOR THE MANUFACTURER TO DISMISS THIS AS A WARRANTY ISSUE AND NOT A SAFETY CONCERN IS RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966505March 17, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2013 TOYOTA VENZA. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT LEG AND CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,112. UPDATED 05/16/17*LJ UPDATED 12/04/2017*JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10904547September 7, 2016
SERVICE BRAKES
THE VEHICLE HAD 5900 MILES WHEN A LOUD SCREECHING STARTED COMING FROM THE FRONT DRIVER SIDE. THE BRAKE WORE UNEVENLY AND DAMAGED THE ROTOR. TOYOTA DID NOT STAND BEHIND THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839319March 1, 2016
UNKNOWN OR OTHER
WHILE PARKING THE VEHICLE IN A PARKING LOT, WHEN APPROACHING A PARKING STALL AND PREPARING TO STOP, THE VEHICLE SUDDENLY ACCELERATED FORWARD CAUSING US TO REAR END A VEHICLE AHEAD, WHICH HAD ALREADY PARKED, UNOCCUPIED AND WAS PULLED THROUGH THEIR PARKING STALL. THE SUDDEN ACCELERATION WAS SUCH A SURPRISE WITH LITTLE TIME TO REACT. FORTUNATELY NO ONE WAS INJURED AND THERE WAS MINIMAL DAMAGE TO THE VEHICLES. THE ACCELERATION WAS RAPID AND INTENSE AND THE ONLY WAY I CAN DESCRIBE IT IS TO COMPARE IT TO IF SOMEONE HAD THEIR FOOT ON THE BRAKE PEDAL AND THE OTHER FOOT ON THE ACCELERATOR AND QUICKLY RELEASED THE BRAKE PEDAL. THE POLICE RESPONDED, BUT DID NOT FILE A REPORT. THE TOYOTA CAR DEALER WILL NOT EVALUATE OR RESPOND TO LOOKING AT THE VEHICLE, BUT PROVIDE AN 800 NUMBER TO REPORT THE INCIDENT TO TOYOTA. THEY SAY THEY ARE NOT ALLOWED TO SERVICE THE VEHICLE FOR AN ACCELERATION PROBLEM. BASED UPON OUR INCIDENT AND OTHER REPORTS FILED WITH NHTSA, WE DON'T CONSIDER THE VENZA A SAFE VEHICLE TO DRIVE AND PROBABLY SHOULD BE TAKEN OFF THE HIGHWAYS. WE WILL BE PURCHASING A DIFFERENT VEHICLE, PROBABLY FROM A DIFFERENT MANUFACTURER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10822300January 26, 2016
AIR BAGS, UNKNOWN OR OTHER
I WAS DRIVING THROUGH AN INTERSECTION ON A GREEN LIGHT AND WAS STRUCK BY ANOTHER CAR RUNNING A RED LIGHT. DAMAGING THE FRONT AND BOTH SIDES OF MY CAR. I HAVE INJURIES AND MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10806383November 23, 2015
ENGINE, UNKNOWN OR OTHER
THE FIRST YEAR OF OWNING I NOTICED A MILDEW TYPE ODOR COMING THROUGH THE VENT SYSTEM WHEN I CUT ON THE HEAT. I REPORTED DURING SERVICE AND WAS TOLD THE FILTER WOULD BE CHANGED AND SOME TYPE OF ODOR REDUCER PLACED IN THE VENTILATION SYSTEM. IT'S WINTER AGAIN AND THE ODOR IS SO BAD THAT I AM GETTING CAR SICK WHENEVER THE HEAT IS ON, WHETHER DRIVING OR STATIONARY. I SEARCHED THE WEB AND THERE ARE MANY INSTANCES OF THIS ISSUE WITH TOYOTA VEHICLES. IS THERE ANY RECALLS IN PLACE FOR THIS, I WILL BE GOING TO THE DEALER AGAIN AND WILL FOLLOW UP WITH THIS COMPLAINT. BASED ON OTHER INTERNET COMPLAINTS, THIS MAY BE MOLD BUILD UP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10764124September 16, 2015
UNKNOWN OR OTHER
MY WIFE WAS PARKING THE CAR WHEN THERE WAS A SUDDEN LURCH FORWARD (UINTENDED ACCELERATION). SHE HIT A POLE WHICH CAUSED DAMAGE TO THE FRONT BUMPER. THIS TYPE OF INCIDENT HAPPENED TO ME 2 WEEKS EARLIER WITHOUT AN ACCIDENT OCCURRING BUT I DID NOT THINK ANYTHING ABOUT IT. THE TOYOTA DEALERSHIP WILL NOT LOOK AT THE CAR. I WANT THEM TO PERFORM A DIAGNOSTIC TEST. THEY TOLD ME TO CALL CORPORATE HEADQUARTERS WHICH I DID AND GOT A CASE # 1509152873.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10730644June 26, 2015
STEERING, STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS ON THE FREEWAY ALL OF SUDDEN TRAFFIC STOOPED , I HIT THE BRAKES NO ABS THE TRACTION LITE CAME ON CAR WENT TO NEUTRAL . I HAD AN IMPACT AT 20.1 MPH ACCORDING TO TOYOTAS BLACK BOX. THE FRONT END WAS DAMAGED IN THE TUNE OF $8300.00 TORE THE FRONT BUMPER OFF SEVERE FRAME DAMAGE ALL IN THE AREA OF THE AIR BAG SENSOR THAT WAS TORE OFF. COME TO FIND OUT AFTER THE ACCIDENT THEIR WAS AN AIR BAG RECALL WE WERE NEVER NOTIFIED. THE VEHICLE WAS FIXED BY A BODY SHOP RECOMMENDED BY THE DEALERSHIP THAT NEVER CHECKED OUT THE SYSTEM, I TOOK IT IN FOR THE RECALL THEY DID NOT PERFORM AS PER THEIR SUPPLEMENTAL DOCUMENTS FROM YOUR WEB SITE. NOW I HAVE NERVE DAMAGE AND TENDENTIOUS AS I BRACED MYSELF AND BENT THE STEERING WHEEL. I HAVE ASKED AND ASKED FOR HELP FROM TOYOTA THEY TOLD ME THE IMPACT WAS NOT SEVERE ENOUGH . MY UNDERSTANDING IS THE AIR BAGS DEPLOY AT A 10 TO 15 MPH IMPACT I HIT AT 20 PLUS . THEIR IS A MAJOR FLAW ON THE TRACTION SYSTEM THE LITE COMES ON WHEN YOU APPLY THE BRAKE , I WAS TOLD THAT MY FOOT WAS TO BIG AND I PUSH THE BRAKE TO HARD AND I SHOULD NOT OF BOUGHT THE CAR. EDMUND'S WEB SITE HAS HUNDREDS OF COMPLAINTS OF CARS ACTING THE SAME WAY AND SOME PEOPLE HAVE THEIR CARS STALL IN INTERSECTIONS . BOTTOM LINE WITH THIS ISSUE SOMEONE IS OR HAS GOING TO BE KILLED UNLESS THEIR IS A RECALL OR INVESTIGATION. I CAN BE REACHED AT 561-714-0519 THANK YOU MA 10/14 ..UPDATED 12/04/15 *BF ......UPDATED 12/17/15 *BF..UPDATED 03/17/16 *BF UPDATED 11/01/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10723125June 3, 2015
SERVICE BRAKES
WHILE APPLYING PRESSURE TO MY BRAKES TO STOP AT A STOP SIGN (~ 30MPH), MY BRAKES STARTED TO GRIND AND MY ABS, VSC AND EMERGENCY BRAKE LIGHTS CAME ON. THIS HAS BEEN HAPPENING FREQUENTLY OVER THE PAST MONTH OR SO AT VARIOUS TIMES (WHILE ON THE HIGHWAY, BRAKING, JUST DRIVING, ETC) AT VARIOUS SPEEDS. I'VE ALSO NOTICED THAT THE STEERING BECOMES TIGHT. I HAVE NOT LOST CONTROL OF MY CAR. I AM CONCERNED ABOUT THE SAFETY OF MY BRAKING SYSTEM. I'VE BROUGHT IT IN TO HAVE IT LOOKED AT, HOWEVER, I WAS TOLD THAT THE CODES COULDN'T BE READ SO THEY HAD NO PLAN TO REPAIR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722733June 1, 2015
SERVICE BRAKES
WHILE COMING TO A STOP AFTER DROPPING OFF MY DAUGHTER THE BRAKES STARTED MAKING A LOUD CLICKING NOISE. LATER WHILE COMING TO A STOP AT A RED LIGHT THE BRAKES ACTED LIKE THEY DID NOT WANT TO STOP AND AS I PRESSED AS HARD AS I COULD THE BRAKES LOCKED AND THE CAR SLID INTO THE BACK OF A TRUCK STOPPED AT THE RED LIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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