Toyota Tundra Complaints (2004)

466 consumer complaints on file.

#10881751June 30, 2016
STRUCTURE:BODY
FRAME RECALL- MY 2004 TUNDRA WAS RECALLED FOR THE FRAME RUSTING OUT. TOYOTA DEEMED THAT A NEW FRAME WAS NOT NEEDED AND DID THE CRC TREATMENT WHICH IS ABSOLUTE JUNK AND ONLY CAUSES THE FRAME TO RUST EVEN WORSE. REAR DIFFERENTIAL IS COMPLETELY RUSTED AND LEAKING FLUID. PROBLEM ALSO WITH CATALYTIC CONVERTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881740June 30, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER A NHTSA CAMPAIGN RELATED TO THE FRAME RUSTING; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,265. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881784June 30, 2016
ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. ON SEVERAL OCCASIONS, THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 08/16/16*LJ THE CONSUUMER STATED THE AIR BAG LIGHT FLASHED AND A BEEPING NOISE WAS HEARS. UPDATED 10/25/16/*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875859June 22, 2016
ELECTRICAL SYSTEM, STEERING, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE IN THE VEHICLE. THE HORN, DOOR LOCKS, POWER WINDOWS, AND ALL OTHER ELECTRICAL COMPONENTS EXCEPT THE ALARM MALFUNCTIONED. THE HORN SOUNDED WHILE THE VEHICLE WAS IN MOTION AND PARKED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE DRIVING. THE SEAT BELT WARNING LIGHT WAS THE ONLY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 176,000. UPDATED 08/16/16*LJ CONSUMER STATED I FEEL THIS IS A SAFETY ISSUE RELATED TO STEERING COLUMN AND RELATED PARTS INCLUDING AIRBAG-DEALER STEERING IS NOT RELATED TO SAFETY CONCERNS- I FEEL THIS CAN RESULT IN ACCIDENT BY LOSING. STEERING CONSULTING CONTROL RESULTING IN POSSIBLE INJURY TO MYSELF/ AND OTHERS ON THE ROAD REGARDLESS OF THE MILEAGE CONSUMER'S VEHICLE HAD THE DEALER APPEARED NOT TO BE CONCERNED ABOUT SAFETY. UPDATED 6/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875444June 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 05V254000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874685June 16, 2016
STRUCTURE:BODY
MY SIDE RUNNING BOARD BROKE AWAY FROM THE FRAME DUE TO THE SCREWS RUSTING OUT. SO I CRAWLED UNDERNEATH TO FASTEN THEM BACK IN PLACE. WHILE UNDERNEATH THE TRUCK I NOTICED A VERY DISTURBING AND SCARY SIGHT (SEE IMAGES ATTACHED). MY FRAME IS ALMOST MISSING IN ONE SECTION UNDERNEATH. SO I GOT ONLINE TO LOOK AND SEE IF THIS IS NORMAL, AND WHAT I FIND IS THAT THIS IS NOT NORMAL AND I'M NOT THE ONLY ONE WITH THIS ISSUE. TOYOTA KNOWS THAT THEY HAVE SUB STANDARD FRAMES UNDER THESE AND OTHER VEHICLES. THEY PUT OUT A CAMPAIGN TO REPLACE THE FRAMES ON 2000-20003 TRUCKS, AND ALSO INCLUDED A LIMITED CAMPAIGN TO CHECK ON THE FRAMES OF VEHICLES 2004-2006. THIS CAMPAIGN ENDED IN JULY OF 2015 I BOUGHT THE TRUCK IN JULY OF 2014, BUT WAS NEVER MAID AWARE OF THIS ISSUE. WHEN I CALLED TOYOTA TO SEE WHY THEY SAID NOT THERE PROBLEM. I SPOKE TO THREE DIFFERENT PEOPLE WITH THE COMPLAINTS DEPARTMENT I SPOKE WITH ONE WHO I DID NOT CATCH THERE NAME ON 6/14/2016 FROM 9:18AM-9:49AM WHERE I WAS MERELY TOLD THEY DON'T CARE THAT THERE'S AN ISSUE ALL THEY ARE LEGALLY OBLIGATED TO DO IS CHECK AND HONOR THERE CURRENT RECALL PROGRAMS. THE NEXT LADY I TALKED TOO WHO'S NAME WAS AUTUMN ON 6/15/2016 FROM 12:36-12:42 TOLD ME THE EXACT SAME THINGS. FINALLY THE LAST ONE I WILL SPEAK TOO BECAUSE I'M FALLING ON DEAF EARS IS CHRISTINE AT 2:54PM 6/16/2016 WHO I WAS TOLD WAS A SUPERVISOR IN THE COMPLAINTS DEPARTMENT. TOLD ME THE EXACT SAME THINGS. WHEN I ASKED WHY THEY ARE NOT DOING ANYTHING WITH THESE FRAMES WHEN THEY KNOW THERE IS A SERIOUS ISSUE. I WAS MERELY TOLD IT'S A COMPANY WIDE DECISION THAT WE WILL TAKE NO FURTHER ACTION. I TAKE THIS AS TOYOTA DOES NOT CARE ABOUT THE QUALITY OF VEHICLE THEY PUT ON THE ROAD AS LONG AS THERE ARE STILL PROFITS BEING MADE. I KNOW THERE ARE SEVERAL MAYBE HUNDREDS MAYBE THOUSANDS OF OWNERS OF VEHICLES THAT FALL WITHIN THIS COMPLAINT I HOPE SOMETHING CAN BE DONE TO HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871752June 1, 2016
AIR BAGS
TAKATA RECALL : TOYOTA AND TOYOTA DEALERSHIP IN NASSAU BAHAMAS REFUSE TO BE RESPONSIBLE FOR TRANSPORTING THE VEHICLE FROM THE ISLAND OF ELEUTHERA BAHAMAS TO THE ISLAND OF NASSAU AND THEN RETURNING THE VEHICLE. WE LIVE IN THE BAHAMAS AND THERE IS NO DEALERSHIP ON THE ISLAND OF ELEUTHERA, WE DO NOT WANT TO DRIVE THE VEHICLE AND ACCORDING TO THE RECALL NOTICE "IF YOU ARE UNCOMFORTABLE DRIVING THE VEHICLE TO THE DEALERSHIP, PLEASE CONTACT YOUR AUTHORIZED TOYOTA DEALER WHO WILL ARRANGE FOR VEHICLE PICKUP." BOTH TOYOTA AND THE TOYOTA DEALERSHIP ARE REFUSING TO DO THE PICKUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871125May 27, 2016
STRUCTURE:BODY
MY 2004 TUNDRA WAS PARKED IN MY DRIVEWAY AND I NOTICED ON LEFT SIDE BACK AND FRONT WHEN IT RAINED BIG RUST SPOTS APPEARED ON MY CEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870619May 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865699May 18, 2016
UNKNOWN OR OTHER
TOYOTA SENDS RECALL LETTERS TO MY OLD ADDRESS AND BLAMES YOU FOR THE ERROR. THEY HAVE THE CORRECT ADDRESS ON FILE BUT DON'T KNOW HOW TO FIX THE PROBLEM ONLY PASS THE BUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865482May 17, 2016
POWER TRAIN, SUSPENSION
I TOOK MY 2004 TOYOTA TUNDRA TO A LOCAL SERVICE CENTER BECAUSE I THOUGHT IT NEEDED SHOCK ABSORBERS. ONCE ON THE LIFT WE FOUND THE ENTIRE REAR SECTION WAS COMPLETELY RUSTED OUT WITH SEVERAL MAJOR PARTS JUST HANGING FROM THE FRAME. TOYOTA CLAIMS THEY SENT RECALLS IN 2015 HOWEVER I DID NOT GET THEM. I DID RECEIVE A VERY RECENT RECALL FOR AN AIR BAG AND FRONT COIL SPRINGS, WITHIN A WEEK THE TRUCK WAS TAKEN IN FOR THE RECALL. AT NO TIME WAS I INFORMED OF THE DANGEROUS ISSUE OF THE REAR SUSPENSION. I CALLED TOYOTA TO DISCUSS THE MATTER AND WAS TOLD THEY WOULD NOT DO ANYTHING TO CORRECT THE PROBLEMS. I AM VERY LUCKY I DID NOT HAVE AN ACCIDENT BECAUSE THE REAR COMPONENTS COULD HAVE FAILED AT ANY TIME WHILE I WAS DRIVING. TOYOTA WILL NOT ACCEPT ANY RESPONSIBILITY AND THEY WERE QUITE RUDE WHEN WE SPOKE. PLEASE INFORM ME OF ANY RECOURSE I MAY HAVE, THE COST TO REPAIR MY TRUCK IS IN EXCESS OF $4,000. I AM RETIRED WITH A LIMITED INCOME AND DEPEND ON MY TRUCK TO PICKUP FARM SUPPLIES AT MY HOME. I LIVE IN MD AND RELY ON THE TRUCK WHEN IT SNOWS OR THE ROADS ARE ICY. TOYOTA CLEARLY HAS A PAST OF NOT TAKING RESPONSIBILITY, THEY KNEW OR SHOULD HAVE KNOWN THE QUALITY OF THE METAL MATERIALS WERE INFERIOR. THEY WAITED 11 YEARS BEFORE THEY RECALLED SOME OF THEIR TRUCKS. I DO NOT WISH TO BE RUDE HOWEVER, I FIRMLY BELIEVE TOYOTA HAS NO REGARD FOR THE QUALITY OF THEIR PRODUCT OR THE PROBLEMS ASSOCIATED WITH THEIR POOR ENGINEERING. IT IS MY HOPE YOU CAN HELP ME WITH THIS MATTER OR DIRECT ME TO SOMEONE IF CAN HELP ME. THANK YOU FOR YOUR CONSIDERATION. [XXX] TELEPHONE [XXX]. IF YOU WILL PROVIDE YOUR ADDRESS I WILL SENT PHOTOS. SORRY I DO NOT KNOW HOW TO UPLOAD THEM TO YOU. THE DATE THE TRUCK WAS TAKEN TO THE SERVICE CENTER IS 5/6/16, IT IS STILL THERE AS IT CANNOT BE DRIVEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863385May 5, 2016
AIR BAGS
TAKATA RECALL I CALLED IN TO MY LOCAL TOYOTA DEALERSHIP ABOUT HAVING THE DEFECTIVE AIRBAG REPLACED AND IT HAS BEEN 3 WEEKS SINCE WE CALLED IN. THEY STILL HAVE YET TO CALL US BACK TO INFORM US THAT OUR PARTS HAVE COME AND WHEN WE CALL THEY JUST TELL US THAT THEY HAVE NOT RECEIVED THE PARTS FOR THE FIX. WORRIED ABOUT MY PASSENGERS SAFETY AND I HAVE NOT OTHER WAY OF TRANSPORTATION TO WAIT ANY LONGER FOR IT TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861937April 28, 2016
AIR BAGS
TAKATA RECALL I HAVE TRIED SINCE AUG. 2015 TO GET MY HUSBAND'S TRUCK TO A DEALER TO HAVE THE AIRBAG REPLACED. EVERY TIME I CALL TO MAKE AN APPT. I AM TOLD THEY DON'T HAVE THE REPLACEMENTS IN AND WILL PUT HIS NAME ON A CALL LIST. I HAVE YET TO RECEIVE A CALL. I CALL ABOUT EVERY COUPLE WEEKS. I KEEP GETTING LETTERS AND POST CARDS ASKING ME TO GET THIS FIXED, BUT IF TOYOTA ISN'T SENDING THE REPLACEMENT BAGS HOW CAN I GET THIS DONE. TRIED OF WAITING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860982April 22, 2016
AIR BAGS
FRONT PASSENGER AIRBAG INFLATOR MODULE CONTACTED "AUTOMATION TOYOTA SCION ARAPAHOE", 10531 EAST ARAPAHOE ROAD, CENTENNIAL, CO 80112, SERVICE DEPARTMENT (303) 792-1131. MULTIPLE TIMES (FIRST TIME IN DECEMBER 2015, LAST TIME IN FEBRUARY 15, 2016 TO SCHEDULE THE RECALL SERVICE (FRONT PASSENGER AIRBAG INFLATOR MODULE REPLACEMENT). ALWAYS PROMISED TO ORDER PARTS FOR ME AND CALL ME WITHIN 2 WEEKS. NEVER HAVE HEARD BACK FROM THEM, TOTALLY IGNORED. TODAY IS APRIL 22, 2016, DRIVING HIGHLY UNSAFE VEHICLE.......UPDATED 05-12-16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854943April 11, 2016
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
FRAME RECALL- MY 2004 TUNDRA WAS RECALLED FOR THE FRAME RUSTING OUT. TOYOTA DEEMED THAT A NEW FRAME WAS NOT NEEDED AND DID THE CRC TREATMENT WHICH IS ABSOLUTE JUNK AND ONLY CAUSES THE FRAME TO RUST EVEN WORSE. I WANT A NEW FRAME INSTALLED BY TOYATA AND ANY OTHER RUSTY PART- ALL SHOULD BE REPLACED FREE OF CHARGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854058April 7, 2016
STRUCTURE:BODY
11/2014 I BROUGHT MY VEHICLE TO TOYOTA DEALERSHIP FOR THE FRAME RECALL. IT WAS INSPECTED AND RETURNED TO ME WITH A SUMMARY THAT ALL WAS WELL AND THE FRAME WAS IN VERY GOOD CONDITION. 6 MONTHS LATER I HAD IT BACK INTO THE DEALERSHIP FOR SOME REPAIRS TO BRAKES AND INSPECTION STICKER. NOTHING WAS MENTIONED ABOUT THE FRAME CONDITION AT THAT TIME. 1 WEEK LATER, I WAS TRAVELING WITH MY FAMILY IN THE VEHICLE WHEN THE FRONT GAS TANK STRAP SNAPPED, WHILE WE WERE ENTERING THE HIGHWAY. I WAS ABLE TO STOP VEHICLE BEFORE ANY DISASTER OCCURRED. I SECURED THE TANK AND RETURNED MY TRUCK HOME. I DID NOT PURSUE ANY ACTION AT THE TIME BECAUSE OF DISTRESS AND ANGER OVER THE INCIDENT. I BROUGHT TRUCK TO DEALERSHIP THAT PERFORMED THE RECALL ON BEHALF OF TOYOTA CORP. THE DEALERSHIP INSPECTED THE FRAME AND IMMEDIATELY ADMITTED TO FACT THAT THE RECALL WORK WAS NOT PERFORMED CORRECTLY. THE ETCHANT WAS NOT PROPERLY REMOVED AND THE FRAME WAS RECOATED. THE GAS TANK STRAPS WERE ALSO COMPROMISED BY THE ETCHANT. 6 MONTHS AFTER THE RECALL WORK WAS PERFORMED THE TANK STRAP SNAPPED. I HAVE OPENED A CASE # WITH TOYOTA, BUT THEY INFORMED ME THAT IT WAS NOT THERE FAULT AND THEY WERE NOT GOING TO HELP ME. THE DEALERSHIP MENTIONED THAT THEY WOULD RE-STRIP AND RE-COAT A SECOND TIME, BUT I WANT COMPENSATION FOR THE DAMAGE THAT OCCURRED. THE DEALERSHIP IS SAYING THEY WILL NOT DO ANYTHING BECAUSE ITS TOYOTA THAT NEEDS TO DEAL WITH AND TOYOTA IS SAYING ITS THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853790April 6, 2016
STRUCTURE:BODY
2004 TOYOTA TUNDRA HAS SIGNIFICANT FRAME RUST. TOOK TO DEALER THEY SPRAYED IT WITH AN UNDER COATING WHICH WITHIN 1 YEAR ALL FELL OFF DUE TO RUST UNDERNEATH THE COATING. THE TOYOTA DEALER THEN RE SPRAYED AND NOW ITS FALLING OFF AFTER THE VEHICLE SAY IN A GARAGE WITHOUT BEING DRIVEN. ALSO THE REAR AXEL HOUSING RUST STRAIGHT THROUGH AND NOW DOESN'T OLD ANY FLUID. I FILED A CASE WITH TOYOTA AND THEY SAID THEY COMPLETED THERE PART OF THE RECALL. WHICH WAS APPARENTLY PAINT OVER THE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852012March 28, 2016
UNKNOWN OR OTHER
UPON INSPECTION OF TRUCK FOR OIL LEAK, FOUND THAT RIGHT SIDE FRAME RAIL WAS SEVERLY RUSTED/ROTTED NEAR WHERE THE SWAY BAR MOUNT IS ATTACHED TO THE FRAME. BRACKET FOR SWAY BAR HAS SEPARATED FROM FRAME, AND MULTIPLE HOLES (FROM CORROSION) EXIST ON THE BOTTOM OF THE FRAME RAILS. I TOOK TRUCK TO DEALER WHO INFORMED ME THAT THE "LIMITED SERVICE CAMPAIGN" EXPIRED JULY 31, 2015, AND THAT MY TRUCK WAS COVERED, BUT THE PREVIOUS OWNER NEVER TOOK IT IN FOR INSPECTION. CALLED TOYOTA CORPORATE CUSTOMER SERVICE AND WAS ESCALATED TO SPECIALIZED CASE MANAGER. I GAVE THEM THE HISTORY OF THE TRUCK, THAT I BOUGHT IT IN OCTOBER 2015, AND THAT IT WAS DEALER SERVCIED IN 2013 AND 2014 - BUT THE DEALER NEVER CHECKED THE FRAME.TOYOTA HAS DENIED THE CLAIM SAYING THEY WILL TAKE NO FURTHER ACTION - EVEN THOUGH THIS IS A KNOWN ISSUE, AND NOW A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851042March 22, 2016
STRUCTURE:BODY
I TOOK MY 2004 TOYOTA TUNDRA TO A TOYOTA DEALER IN VERMONT DUE TO THE FRAME RECALL LETTER FROM TOYOTA WHERE THE FRAME WOULD BE CHECKED AND EITHER REPLACED OR UNDERCOATED. THE TOYOTA DEALER DETERMINED IT ONLY NEEDED TO BE UNDERCOATED. THE TRUCK WAS UNDERCOATED ON JUNE 25TH 2015. I JUST HAD MY TRUCK LOOKED AT BY AN INDEPENDENT GARAGE DUE TO A FRONT END ISSUE AND THEY ASKED ME TO COME LOOK AT THE TRUCK ON THE LIFT AND THEY SHOWED ME WHERE ON THE REAR PART OF THE FRAME IT WAS SEPARATING. HOW CAN THIS BE POSSIBLE? THAT APPROXIMATELY 9 MONTHS AFTER THE FRAME WAS DIAGNOSED BY A TOYOTA DEALER TO ONLY NEED AN UNDERCOATING THAT MY TRUCK FRAME IS NOW SEPARATING AND WILL LIKELY NOT HOLD UP FOR ANOTHER YEAR PER THE MECHANIC AT THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823949February 3, 2016
WHEELS:RIM
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH 17 INCH RIMS, WHICH WOULD BECOME PITTED AND DAMAGED FROM SALT ON THE ROADS. AS A RESULT, AIR LEAKED FROM THE TIRES. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON ALL FOUR WHEELS. THE CAUSE OF THE FAILURE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 04/20/16*LJ THE CONSUMER STATED THE RIMS LEAKED AIR, ESPECIALLY IN COLD WEATHER. UPDATED 10/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Tundra