Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#10376891January 17, 2011
STRUCTURE:BODY:DOOR
2000 TOYOTA SIENNA. THIS IS THE 3RD TIME MY POWER DOOR HAS GONE OUT. I HAVE PAID BOTH TIMES TO HAVE IT FIXED. RIGHT NOW IF YOU OPEN THE DOOR, YOU HAVE TO MANUALLY CLOSE THE DOOR WITH IT TRYING TO OPEN (LOTS OF EFFORT). ONCE YOU GET IT CLOSED, THE DASH LIGHT INDICATES THAT THE DOOR IS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372727December 28, 2010
STRUCTURE:BODY:DOOR
TOYTA SIENNA VAN DOOR WILL NOT OPERATE WITH THE MOTOR. DOOR HANDLE BROKE OFF DUE TO TRYING TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370584December 14, 2010
UNKNOWN OR OTHER
RE: 2000 TOYOTA SIENNA MINIVAN I WAS PARKING MY CAR ON THE STREET, MY FOOT ON THE BRAKE PEDAL, WHEN THE ENGINE STARTED TO SUDDENLY REV UP. WITH MY FOOT STILL ON THE BRAKE PEDAL, I QUICKLY PUT IT ON PARK AND TURNED OFF THE ENGINE. THIS IS THE FIRST TIME THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369865December 10, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES. THE VEHICLE WOULD NOT RESPOND AND EXHIBITING AN ABNORMAL CLICKING NOISE. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKES WHILE DRIVING AT A LOW SPEED UNTIL THE VEHICLE WAS ABLE TO COME TO A STOP. THE SAME FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368673December 2, 2010
STRUCTURE, LATCHES/LOCKS/LINKAGES
GAVE A VEHICLE A BOOST ONE DAY PREVIOUS. CLOSED HOOD ON 2000 SIENNA, BUT APPARENTLY NOT COMPLETELY. I BELIEVE ONLY SAFETY LATCH SECURING HOOD RATHER THAN FULL HOOD LATCH. DRIVING ON BUSY FREEWAY TO WORK FINE BUT RETURNING HOME ON FREEWAY, THE SAFETY LATCH ON HOOD FAILED CAUSING THE HOOD TO FLIP UP AND SMASH INTO WINDSHIELD, DENTING HOOD AND ROOF OF VAN ALSO. PULLED OVER TO SIDE OF FREEWAY SAFELY. CALLED TOW TRUCK TO HAUL CAR HOME. SAFETY LATCH AND FULL HOOD LATCH NOW SEEM FINE, BUT WILL BE REPLACING SHORTLY. CURRENTLY ONLY REPLACED WINDSHIELD AND SECURED HOOD AS GOOD AS POSSIBLE. GETTING QUOTES FROM BODYSHOPS FOR REPAIRS AND HAVE CONTACTED TOYOTA AS I FEEL THIS IS A SAFETY ISSUE. AFTER 6 DAYS, YET TO HAVE TOYOTA CALL ME BACK. THIS COULD HAVE BEEN A CATASTROPHIC CRASH, BUT THANKFULLY WASN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366105November 12, 2010
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE OWNED THIS VEHICLE SINCE 2003 AND HAVE NEVER HAD ANY MAJOR PROBLEMS WITH IT. IT HAS ALWAYS BEEN VERY RELIABLE. HOWEVER, ON SEPTEMBER 21 WHILE DRIVING EAST ON I20 IN THE DALLAS AREA, I ACCELERATED THE VEHICLE WHILE ON A SLIGHTLY STEEP HILL. THE ENGINE SUDDENLY QUIT FOR A FEW SECONDS WHILE I WAS DRIVING AND ALL THE EQUIPMENT LIGHTS CAME ON. IT THEN MYSTERIOUSLY STARTED BACK AGAIN AND I KEPT DRIVING. THIS HAPPENED A COUPLE MORE TIMES WHILE DRIVING EAST ON ILLINOIS AVENUE IN DALLAS AND IT FINALLY DIED COMPLETELY ON THE SAME STREET . THE ENGINE WOULD NOT START AND EVEN THE LIGHTS WOULD NOT COME ON. I WAS ABLE TO PULL INTO THE CITY OF DALLAS'S PARKING LOT BEFORE THE VEHICLE STOPPED COMPLETELY. I HAD THE VAN TOWED TO ONE OF THE TOYOTA DEALERS IN DALLAS. THEY CHECKED IT OUT AND COULD NOT FIND ANY PROBLEMS WITH IT. THEN ON MONDAY, SEPTEMBER 25 THE VEHICLE WAS COMPLETELY DEAD IN OUR GARAGE AT HOME. I JUMP STARTED THE VEHICLE AND DROVE IT AGAIN TO METROPLEX TOYOTA ON TUESDAY, OCTOBER 5. THE ONLY THING THEY FOUND WAS THE INTAKE HOSE CLAMP AT T-BODY WAS VERY LOOSE AND THE POWER DOOR LIGHT WAS COMING ON. THEY TIGHTENED THE HOSE CLAMP AND RE-INITIALIZED THE POWER DOOR. AGAIN, ON NOVEMBER 11, I WAS DRIVING EAST ON I 30 WHEN THE VAN COMPLETELY DIED IN THE MIDDLE OF THE HIGHWAY. EVEN THE HAZARD LIGHTS WOULD NOT COME ON. I WAS STUCK IN THE MIDDLE OF A BUSY FREEWAY. FORTUNATELY, I 30 WAS BACKED UP AND NO ONE PLOWED INTO THE REAR BECAUSE MOST VEHICLES DRIVE AT 60-70 MPH ON THAT FREEWAY. I HAD THE VEHICLE TOWED TO METROPLEX TOYOTA AGAIN. THIS TIME THE ONLY THING THEY COULD FIND WRONG WAS THAT THE BATTERY WAS NOT HELD DOWN TIGHTLY. HOWEVER, WHILE I WAS GOING TO DRIVE AWAY IN THE VAN, I NOTICED THAT THE POWER DOOR LIGHT WAS ON AGAIN AND THE DOOR WOULD NOT CLOSE PROPERLY. WE FINALLY DECIDED TO LEAVE THE VEHICLE WITH THE DEALER FOR SOME TIME SO IT COULD BE CHECKED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361065October 18, 2010
STRUCTURE
NHTSA RECALL 10V160000 RESULTED IN MY SPARE TIRE ASSEMBLY BEING PLACED IN THE REAR AREA OF MY VAN, MY DEALER TOLD ME IT WAS A TEMPORARY FIX UNTIL REMEDY PARTS WERE AVAILABLE, A WEEK OR SO. THAT WAS AUGUST 17, 2010 AND THEY STILL CLAIM THAT THE PARTS ARE NOT AVAILABLE (OCTOBER 18). I AM CONCERNED THAT THE WHEEL ASSEMBLY COULD FLY FORWARD IN AN EMERGENCY STOP FROM HIGHWAY SPEED AND CAUSE INJURY TO THE CAR OCCUPANTS. NO SUCH INCIDENT HAS HAPPENED YET BUT MY CONCERN IS INCREASING. NEITHER THE DEALER OR TOYOTA SEEM CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360038October 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SEATS
I OWN A 2000 TOYOTA SIENNA WHICH I HAVE HAD FOR ONE YEAR. TO DATE, I HAVE PAID TO REPAIR THE REAR SEAT, AS ONCE IT WAS TAKEN OUT, THE MECHANISM BROKE AND IT COULD NOT BE PUT BACK IN THE CAR. ALSO, WE HAVE REPLACED THE DRIVERS SIDE SEAT BELT (THE WHOLE THING) BECAUSE THE SEAT BELT LIGHT WOULD CONSTANTLY BLINK. NOW THE PASSENGER SIDE SEAT BELT LIGHT BLINKS WHEN THE SEAT BELT IS LATCHED AND WHEN NOBODY IS SITTING THERE. THE POWER SLIDING DOOR HAS BEEN LOOKED AT AND REPAIRED THREE DIFFERENT TIMES. IT CONTINUES TO OPEN, BUT WILL NEVER CLOSE ALL THE WAY. BOTH THE DRIVERS SIDE AND PASSENGERS SIDE POWER WINDOWS WILL NOT ROLL DOWN (OR IF THEY DO, THEY WILL NOT GO BACK UP). THERE IS A BANGING SOUND COMING FROM THE MIDDLE FLOOR BOARD BY THE GAS PEDAL. THE TRANSMISSION HAS BEEN REPLACED. FINALLY, THE REAR DOOR LATCH BROKE COMPLETELY AND THERE IS NO WAY TO OPEN THE REAR DOOR - FROM THE INSIDE OR OUT. ALL OF THIS IS WITH NORMAL WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353396September 1, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH, WHEN SHE APPLIED THE BRAKES THEY FAILED TO RESPOND AND THE PEDAL EXTENDED TO THE FLOOR. SHE PANICKED, SWERVED INTO THE LEFT LANE AND CRASHED INTO A VEHICLE. THE VEHICLE WAS TOWED, INSPECTED AND THE BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO EXPERIENCED CORROSION FAILURE AROUND THE SPARE TIRE CABLE. A REPORT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348453August 10, 2010
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OPENED AND HIT THE WINDSHIELD. THE FAILURE OCCURRED TWICE, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE HOOD LATCH. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341273July 2, 2010
LATCHES/LOCKS/LINKAGES
2000 TOYOTA SIENNA REAR DOOR LATCH HANDLE BROKE UNDER NORMAL USE. UPON INSPECTION, THERE IS A NARROW PIECE OF PLASTIC CONNECTING THE HANDLE TO THE INTERNAL LATCH MECHANISM AND THIS NARROW PIECE BROKE CLEANLY IN HALF WITHOUT WARNING. REAR DOOR CANNOT BE OPENED FROM EITHER OUTSIDE OR INSIDE POSING A POSSIBLE HAZARD TO 3RD SEAT PASSENGERS IN THE CASE OF AN ACCIDENT. PHONED TOYOTA AND WAS GIVEN CASE #1007022060 AND INSTRUCTED TO TAKE TO DEALER AND PAY FOR REPAIR SINCE HANDLE NOT PART OF ANY CURRENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331911May 24, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE OUTSIDE DOOR HANDLES WERE FALLING OFF THE VEHICLE. THE CONTACT HAD TO REMOVE THE DRIVER SIDE DOOR, DRIVER SIDE SLIDING DOOR, AND REAR HATCH DOOR HANDLES. THE REAR HATCH COULD NOT BE OPENED FROM THE OUTSIDE OR THE INSIDE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 11/09/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331825May 23, 2010
STRUCTURE:BODY:DOOR
2000 TOYOTA SIENNA -- PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED. THE PROBLEM WAS INTERMITTENT WHEN THE CAR WAS NEW AND THE DOOR FINALLY STOPPED WORKING COMPLETELY 5 YEARS AGO. THE VEHICLE NOW HAS APPROX. 60,000 MILES. THE DEALER THINKS THAT ALL COMPONENTS (MOTOR, CONTROLLER, ETC) NEED TO BE REPLACED AND WOULD COST OVER $2,200. AFTER READING ONLINE FORUMS AND OTHER PEOPLE HAVING THE SLIDING DOOR PROBLEMS AND THE FACT THAT IT WAS STILL NOT WORKING AFTER SPENDING THOUSANDS OF DOLLARS, I DECIDED AGAINST SPENDING THE MONEY. I BELIEVE THIS SLIDING DOOR PROBLEM HAS ALWAYS BEEN A DEFECT WITH THIS MODEL. AT FIRST DOOR WOULD AUTOMATICALLY OPEN AS ONE WAS DRIVING, A DANGEROUS SITUATION. MY WIFE DISABLED THE DOOR FROM THE CONSOLE SWITCH. ONLINE FORUMS HAVE LOT OF PEOPLE COMPLAINING OF THE SAME PROBLEM. I HAVE AT LEAST TWO OTHER FRIENDS. WE BOUGHT THE MINIVAN AT THE SAME TIME AND WE ALL HAD THE EXACT SAME PROBLEMS (SLIDING DOOR AND THE TIRE PRESSURE SENSORS). TOYOTA HAS AGAIN TRIED TO AVOID ANY RECALLS AND FIXED THE PROBLEMS ONLY WHEN PEOPLE COMPLAINED A LOT. UNFORTUNATELY THE MANUAL OVERRIDE AND RESETTING THE OPERATION DOES NOT WORK EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327722April 27, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE DEALER ADVISED THAT THE VEHICLE CONVERTER FOR THE EXHAUST SYSTEM NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. THE DEALER ADVISED THAT THE CONVERTER FOR THE EXHAUST SYSTEM CAN ONLY BE REPLACED IN CALIFORNIA. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT DOES NOT FEEL LIKE TRAVELING FROM FLORIDA TO CALIFORNIA. THE CONTACT STATED THAT HE HAS LOWER FUEL MILEAGE AS A RESULT OF THE EXHAUST SYSTEM DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE APPROXIMATE CURRENT MILEAGE WAS 112,000. RG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327733April 27, 2010
LATCHES/LOCKS/LINKAGES
I OWN TWO TOYOTA SIENNA MINIVANS, MODEL YEARS 2000 AND 2001. OF THE 10 DOORS ON THESE TWO VEHICLES, THE HANDLES ON SIX ARE BROKEN OFF. THIS HAPPENED DURING NORMAL USE. IN SEARCHING INTERNET SITES, I FOUND COMMENTS THAT SIENNA VANS ARE KNOWN FOR THIS DEFECT. THE DEFECTS HAVE OCCURRED AT DIFFERENT TIMES OVER THE PAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325176April 12, 2010
TIRES
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE VEHICLE HAD GOODYEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 215/55R17. THE TIRES WERE REPLACEMENT TIRES PURCHASED IN OCTOBER OF 2006. THERE WAS ONE TIRE THAT EXHIBITED AN INDENTATION IN THE SIDE WALL AND EXCESSIVE WEAR THAT OCCURRED AFTER 5,000 MILES WHICH WAS AN EXTREMELY EARLY STAGE TO EXPERIENCE THE DEFECTS. THE OTHER TWO TIRES WOULD LOOSE AIR PRESSURE AND COMPLETELY DEFLATE. THE TIRES WERE TAKEN TO AN INDEPENDENT AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECTS AND INFORMED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS A DISCOUNT OFFERED TOWARDS THE PURCHASE OF A NEW TIRE TO REPLACE THE EXCESSIVELY WORN TIRE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE TIRE MANUFACTURER REGARDING THE DEFECTIVE TIRES. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315870March 2, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE POWER SLIDING PASSENGER DOOR ON MY 2000 TOYOTA SIENNA WILL OPEN BUT WILL NOT CLOSE. IT TOOK ME SEVERAL MINUTES OF VERY FIRM PRESSURE TO OVERCOME THE DOORS AUTOMATIC MECHANISM TO FORCE THE DOOR CLOSED. AS I USE THIS TO DROP MY CHILD OFF AT DAYCARE, I CAN NO LONGER LET HER OUT ON THE CURB SIDE OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312727February 22, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NOTICED CHECK ENGINE LIGHT ON AND SMOKE ON COLD START UP. CALLED LOCAL TOYOTA DEALER AND WAS TOLD THIS WOULD BE A MAJOR "FIX" AND WOULD COST AT LEAST $3,000.00 TO REPAIR. AFTER DOING A GOOGLE SEARCH I REALIZED MY SIENNA MOST LIKELY HAD OIL GEL AND CALLED TMSUSA IN CALIFORNIA TO REPORT IT. WAS TOLD TO TAKE VAN TO A LOCAL DEALER AND HAVE DIAGNOSED. TOOK IT IN THE VERY NEXT DAY AND OIL GEL WAS CONFIRMED (IN WRITING). WAS THEN TOLD THAT THE VAN WAS 90 DAYS PAST COVERAGE AND IT WOULD COST $6,200.00 FOR A NEW ENGINE. I TRIED TO SHOW DOCUMENTS OF MY OIL CHANGES AND SERVICE MANAGER SAID IT WOULD DO NO GOOD. I REFUSE TO DRIVE THIS VAN FOR FEAR THAT THE ENGINE WILL SEIZE! I AM REQUESTING THAT A SECOND INVESTIGATION BE MADE INTO THESE VEHICLES. THE CLASS ACTION LAWSUIT DID NO GOOD FOR THE TOYOTA CONSUMERS! ALSO, FOR THE RECORD, I TOOK THE VAN IN WHEN THE ENGINE LIGHT FIRST CAME ON (ENGINE WAS NOT SMOKING YET) AND THE DEALER TOLD ME IT WAS PROBABLY JUST THE GAS CAP AND THAT THE ENGINE LIGHT COMES ON IN THESE VEHICLES ALL THE TIME. THEY NEVER DOCUMENTED MY VISITS TO THE SERVICE DEPARTMENT. I WOULD HAVE BEEN WITHIN THE 8 YEAR TIME FRAME IF THEY WOULD HAVE CHECKED THE ENGINE AT THAT TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310726February 16, 2010
SEAT BELTS
MY SEATBELT IN MY 2000 TOYOTA SIENNA VAN BECAME ENTANGLED WITH THE GASTANK OPENING SWITCH UPON RELEASE. I COULD NOT THEREAFTER RE-ENGAGE THE SEATBELT UNTIL I STOPPED THE VEHICLE, OPENED THE DOOR AND OBSERVED THE ENTANGLEMENT. I HAD LOOSENED THE SEATBELT IN A DRIVE-THRU LINE TO GET MY WALLET FROM MY POCKET, AND ATTEMPTED TO RE-FASTEN THE BELT WHICH FREQUENTLY BECOMES ENTANGLED IN THE MECHANISM POSSIBLY BECAUSE OF AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305945February 4, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING ON TOLLWAY IN OUR 2000 SIENNA WITH CRUISE SET TO 70 MPH I PUSHED THE ACCELERATOR A LITTLE TO INCREASE SPEED A FEW MPH. IT INSTANTLY TOOK OFF AS IF I HAD HIT THE "RESUME" ON THE CRUISE CONTROL (CC) AND HAD IT SET FOR 120 MPH. AFTER A FEW SECONDS OF PANIC I HIT THE BRAKES TO SLOW THE VAN AND RELEASE THE CC. NO LUCK. WITH NO TRAFFIC NEAR ME I LOOKED TO SEE IF THE ACC. PEDAL WAS STUCK, FLOOR MAT WAS INTERFERING, OR SOMETHING ELSE HOLDING THE PEDAL DOWN - NOTHING WAS. I TURNED OFF THE CC, PUMPED THE ACCELERATOR PEDAL, STOMPED ON THE BRAKES AND WAS JUST ABOUT TO PUT VAN IN NEUTRAL WHEN WE WENT BACK TO NORMAL CONTROL. WE TOOK VAN TO TOYOTA DEALER NEXT DAY, BUT THEY COULD FIND NOTHING WRONG. THEY CALLED TOYOTA AND WERE TOLD IT WAS NOT A KNOWN PROBLEM, SO NO FIX. WE STILL DRIVE IT DAILY, BUT DO NOT USE THE CC IN TRAFFIC, OR ACCELERATE WITH THE CC ON. THIS WAS NOT A STUCK PEDAL, NOR A FLOOR MAT PROBLEM. BECAUSE WE HAVE NOT USED THE CC IN THE SAME MANNER AS WHEN THE SUDDEN ACCELERATION HAPPENED, I WOULD THINK IT IS CC RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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