Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11768390October 1, 2026
STEERING
The steering "micro" sticking in steps for last 4 years. Talked to the Cedar Park Toyota dealership, they informed that there was no recall on the vehicle. But I found recall # 15V-144. I never received a recall notice. Always observes sticking a low speeds. Concerned about steering lock up. What should I do to fix it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765496September 19, 2026
STEERING, ELECTRICAL SYSTEM
While driving my 2015 Toyota RAV4 XLE 2WD (2.5L, about 207,000 miles), the electric power steering assist failed instantly with no warning, making the steering wheel feel locked. At the same moment, the infotainment screen went black and rebooted. It has happened at freeway speeds and at low neighborhood speeds, including on 9/14 and 9/15/2026, and also more than once last year (2025). No warning light or messages appeared beforehand. An OBD2 scan at AutoZone on 9/15/2026 found no active or pending trouble codes, and battery tests at AutoZone and Walmart Auto Care passed. The problem has not been reproduced or confirmed by a dealer. The failed component is UNKNOWN. My best assessment is the EPS control unit, because the symptoms match NHTSA recall 15V144000. I only learned of this recall on 9/19/2026. A sudden loss of steering at any speed puts me and other drivers at serious risk of a crash. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758067August 19, 2026
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
In July 2026, the rear power liftgate on my Toyota RAV4 suddenly stopped operating properly and would not close. I was unable to push the hatch down normally and then noticed that one of the hinges appeared bent and the liftgate was misaligned. Because I needed to close the vehicle, I tried to lower the hatch very slowly, moving it down only a small amount at a time so I would not put additional pressure on the damaged hinge. While I was doing this, the hatch suddenly sprang back upward and struck me in the shoulder. It took approximately 15 minutes of carefully working with the hatch before I was finally able to get it closed. One hinge was replaced for $400, but after the liftgate was opened only about three times, the hinge became bent again and the hatch was once again visibly misaligned. I have since received an estimate of approximately $3,000 because I was told that multiple components may need to be replaced. At this point I am not opening the liftgate for fear that the broken parts will become worse. The problem has not been successfully repaired and no one has been able to explain why the replacement hinge failed almost immediately. I am concerned that the liftgate may unexpectedly move, fail to close or latch properly, or strike someone while they are attempting to operate it. This appears to be a recurring failure rather than normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746428June 25, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION, STEERING
The contact owns a 2015 Toyota Rav4. The contact stated that the radio was inoperable. The contact stated that the gauges failed to properly operate. While driving 65 MPH, the vehicle lost power steering functionality. Additionally, the rearview camera image was reversed before becoming inoperable. The ABS, AWD, and engine warning lights were illuminated. The vehicle was taken to an independent mechanic, and an undisclosed fuse was replaced. The mechanic made the contact aware of NHTSA Campaign Number: 15V144000 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and scheduled an appointment with the dealer for the recall repair of NHTSA Campaign Number: 23V734000 (Electrical System). The failure mileage was approximately 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740146May 26, 2026
UNKNOWN OR OTHER
Car’s sunroof exploded while driving, was going about 55 on the highway and I heard a loud pop followed by the sound of breaking glass which I found to be my whole sunroof exploding from the inside out. This is dangerous because of the possibility of glass landing on people or in the car leading to potential injury. This issue is apparently one that happens fairly commonly. The component has not been checked yet. There were no warning signs, just a swift explosion and damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738886May 19, 2026
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Purchased less than 2 months ago from Performance Mitsubishi in Delray Beach FL. Lift gate was not opening and closing properly. Yesterday the hinges broke and lift gate won't shut. It appears there is a class action lawsuit for this issue. I am now responsible for fixing this because the dealership won't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721498March 2, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
On Friday February 27, 2026 as the vehicle was being driven it caught fire. Fire department and sheriffs office was called to the scene. Vehicle fire was put out but the whole front end burned.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11710487January 12, 2026
UNKNOWN OR OTHER
There were two recalls on paint chipping off the body of the car. The last one ended in Nov 2025 I think. BUT...there are many of us who had no idea there was a paint recall, me included. I brought my Rav (great car btw, no issues with how it runs at all) thru a car wash over Thanksgiving, and two softball size paint chips came off, probably due to high pressure water. I then researched the paint and found out that there WAS a recall but I just missed it. This recall needs to be extended needs for I have paint chips missing now all over my car. This is unacceptable from a great car company like Toyota, they need to stand by something so basic as paint quality. The paint color in question is white pearl, code is 070. Thanks for your time here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709758January 8, 2026
ENGINE
The oil filter housing is made of plastic and can crack when removing and installing and if not alert after an oil change, the engine can blow if oil drains out under pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703983December 9, 2025
ELECTRICAL SYSTEM
When we bought the SUV, it had a small top battery installed. The battery slid over and caused my alternator to go out completely. I must have caught fire, as there were burnt wires to the alternator. We replaced the alternator, and it was over $295 dollars and then had to get a new battery, and that was over $150 dollars. I installed it myself because I am a mechanic.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11703014December 4, 2025
VEHICLE SPEED CONTROL
The contact owns a 2015 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the failure occurred while the contact was parking the vehicle. The contact's vehicle crashed into a vehicle that was parked beside the contact's vehicle. In addition, the vehicle crashed into the Dollar Tree Store doors. The contact stated that the failure occurred while the brake pedal was depressed and the vehicle was uncontrollable. The contact stated that it was very scary. The Dollar Store door glass was completely shattered. The Dollar Store was closed down as a result of the damage. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. A Police report was filed. No injuries were sustained. The contact stated that an insurance claim was filed. The contact stated that the failure needed to be investigated by NHTSA. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,450. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11700931November 22, 2025
STEERING
November 20,2025 I was driving my 2015 Toyota Rav-4….Turning into my driveway and Suddenly a light on the dashboard came on…An emblem with the Steering 🛞 Wheel and Exclamation ❗️ point came on…I was glad that I was at a safe place and called Toyota dealership service department…I was told that it was something to do with the Power Steering Electrical System…That I shouldn’t drive the vehicle but take it to the dealer…I asked if there was a recall and I was told that there wasn’t a recall…I checked several places on Google and it showed several recalls for this particular vehicle and issue…The dealership advised me that there’s no recall for my vehicle…I’m not understanding…I have my Rav-4 that I’m afraid to drive and don’t know what to do at this point…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699388November 14, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked or being driven, water was leaking into the vehicle from the roof, causing water damage to the electrical wiring to the air bags. A dealer was contacted. The vehicle was taken to the dealer, where it was determined that there was a hole in the roof and that the roof needed to be removed for a proper investigation. The contact was informed that the air bags could unintendedly deploy unintentionally if not repaired. The vehicle was not repaired. The manufacturer was notified of the failure via letter and phone calls, and the contact was informed that the case had been closed. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698564November 10, 2025
STEERING
While driving a 2015 Toyota Rav4 (w/AWD) the vehicle's steering wheel started to shake and the vehicle lost acceleration. The check engine, AWD, and traction (trac) control lights illuminated. After pulling the vehicle over I tried calling AAA. After about 30 minutes, the warning lights went out. I decided to try to drive it home. After about 5 miles the same thing happened. However, after slowing down the problem went away. I called a Toyota dealer and requested a recall service (to fix the power steering assist). They scheduled the appointment and I dropped the vehicle off. When the vehicle was ready I discovered that they only performed the recall for the battery terminal. They informed me that there was no other recall for my VIN number. This problem should be on recall as I've researched and discovered many other complaints similar to mine. These situations like mine, and many others, are safety issues and could easily lead to injury and/or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697838November 6, 2025
STEERING
There is an intermittent loss of the electric power steering assist. The car can't be steered during this loss of power, leading to an extremely high risk of a crash. Toyota issued a recall for the 2015 RAV4 for this exact problem, but they did not include my car's VIN in the recall. The problem has not been confirmed, as Toyota informed me that this could only be done at my expense. The vehicle or component has not been inspected for this problem. There have not been any warning lamps, but it's very obvious while driving that the power steering has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683351August 27, 2025
UNKNOWN OR OTHER
Was driving on the freeway on my way to work and suddenly i heard this loud pop. I didn't know if a vehicle next to me had a tire blow out or if i had a tire blow out. I pulled over and i checked my car and then i looked on the roof as that is where the loud pop came from and i saw my sunroof broken with a hole in the middle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683239August 26, 2025
UNKNOWN OR OTHER
I was driving on the freeway to work. It's a 40 minute commute I make every day Monday to Friday. Half way to my destination, I heard like a loud pop or explosion sound. There was an 18 wheeler on the middle lane to my right and I thought one of its tires exploded and a piece landed on my roof. It felt like something landed on my roof or hit it hard, but not sure what. I also thought maybe my tire blew out, but my tires are all new and were fine. I pulled over to the side and put my emergency break lights on and checked the roof of my car and saw that my sun roof was broken. There is a hole in the middle. \n
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682771August 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact stated that while operating the vehicle, the battery, ABS, and brake warning lights illuminated, and the vehicle stalled on several occasions. The vehicle was jump-started, and the vehicle operated normally. Additionally, the steering wheel became difficult to turn on several occasions. The vehicle was taken to the local Auto Zone which replaced the battery, but the failure persisted. The local dealer was notified of the failures, but no assistance was offered. The cause of the failure was not determined. The manufacturer was not contacted. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682364August 22, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
See attached document for complaint. text from attached document: To my disappointment, the remedy was not perfo rmed totally. The reason for this was, "improper battery size" . Cont inuing with the message I was texted : "This means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been Installed in your car is not properly secured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675776July 23, 2025
STRUCTURE:BODY
Request for Resolution -Peeling Paint on 2025 Toyota RAV 4 I am writing to formally file a complaint regarding a paint peeling issue with my 2025 Toyota RAV 4 and Toyota's refusal to address the defect, despite timely reporting and documentation. The paint on my vehicle began peeling around February 2024 and significantly worsened by January 2025. I promptly filed two complaints with Toyota, and case numbers were opened. Per Toyota's request, I obtained a repair estimate from Toyota of Katy (attached) and submitted it through their system. However, Toyota has since closed both cases without resolving the issue, stating that the paint repair program expired in November 2024. This is particularly troubling because the issue was reported while the paint damage was progressing, I believe this reflects a serious quality defect that affects the appearance, durability, and resale value of the vehicle, and Toyota is failing to take appropriate responsibility. I respectfully request that NHTSA investigate this matter and consider whether similar complaints exist from other Toyota owners experiencing premature paint peeling. Thank you for your attention to this matter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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