Toyota RAV4 Complaints

921 consumer complaints on file.

#11473154July 9, 2022
ELECTRICAL SYSTEM
In the driver's side, rear therr was smoke coming and before that occurred the lights flickered several times. There may have been steering issues before the rear fire and blinking likes as smoke started to show. The safety is due to fire risk. There is some media information on the same vehicle yet 2017 vehicle year that similar electrical issue occurred. The vehicle has not been inspected by anyone as it just occurred a few days ago. There were no warning lights or prior failures.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472948July 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Cruise Control has issues. On 3 long rides so far, I have experienced that it suddenly loses speed and gives the message radar ready now. Furtunately i was maintaining very safe driving distance with other cars on the highway, which has helped me accelerate in time to continue driving and avoid collision. I dont know of any pattern which triggers this. This could lead to a serious problem if it fails in a tricky spot on highway. I am afraid to use it as its not 100 percent reliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472306July 5, 2022
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2021 Toyota Rav4. The contact stated that after parking the vehicle overnight, the following morning it was discovered that the rear hatchback door had erroneously opened. The contact stated that a severe thunderstorm had occurred over night however, the keys had not been used nor were any buttons depressed to cause the hatchback door to become unlocked. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 4,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472192July 3, 2022
VISIBILITY/WIPER
* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significant amount of glass shrapnel inside the vehicle, hitting the driver and passengers. * Unknown. From other vehicle owners, yes. * No, this just happened an hour ago. * None whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470874June 24, 2022
VEHICLE SPEED CONTROL
The contact owned a 2021 Toyota RAV4. The contact stated while driving 65 mph and attempting to merge into the next lane, he was depressing on the brake pedal but it began to accelerate independently, and lost control of the vehicle. The contact stated he crashed into a concrete shoulder off the road, bounced off the concert shoulder, and crashed into another vehicle. The air bags did deploy. The contact stated the brake malfunction warning light was illuminated. The contact sustained injuries on his left shoulder left neck and right hip area. The contact sought medical attention for his injuries. The contact stated that 6 additional people from the other vehicle also sustained injuries but was unaware if they sought any medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to his residence and then to a collision center. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 13,322. The consumer stated his dispute is what the Event Data Recorder (EDR) indicated on May 15, 2022 prior to impact of the collision, the EDR was incorrect. He was trying to stop and slow the vehicle down, but there was in increase in acceleration.
Crash:
Yes
Fire:
No
Injuries:
7
Deaths:
0
#11470826June 24, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
My Car is Toyota Rav4 2022 Premium XLE have many safety issues -During i'm braking/ hold button and standing on the light i find the car is jumping to front many times it was going to hit some one of pedsterian and car front of me ( it was like Starting engine with jumping) - Precollsion system doesn't work while doen't see any cars front of me while going to traffice light - Keep lane assistant doesn't work and is not senstive sometime my car get out of the lane during i'm driving - Sometime keep lane assistant system pushing the car to get out of the lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470674June 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor in the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469945June 19, 2022
UNKNOWN OR OTHER
When driving the car on a highway around 45 mph or above you can hear a excessive wind noise near driver window. There are several posts about this issue reported by various owners. This excessive wind noise makes fatigue and tiredness which can have impact on drivers ability and may result in health issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468949June 13, 2022
UNKNOWN OR OTHER
Unknown crack on exterior front windshield. The vehicle is nearly a month old and always garage kept. Discovered hairline crack from drivers pillar to halfway towards the rear view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467595June 5, 2022
FUEL/PROPULSION SYSTEM
2021 RAV4 Hybrid exhibits fueling problems, consistently. Parked on level concrete, shut off, in "Refuel" status, at the fuel island, it dependably suffers abject failure at attempts to refill the gasoline tank at the fuel pump. With the fuel pump nozzle set to lowest flow setting, at any moment, the fuel being pumped down the filler tube surges back up the filler tube, occasionally spilling out onto the side of the car and the ground. Other times, with the pump nozzle set to lowest flow settings, it may automatically and arbitrarily shut off after 1 gallon or 4 gallons, when the miles driven along with the fuel gauge indicates the tank requires at least 10 gallons. It is impossible to know from one fill-up to the next fill-up if the tank is full, close to full, or several gallons shy of full. Refueling the RAV4 Hybrid is a challenge that defeats the best mechanical and fluid dynamics aware person trying to fill the tank. This issue is ongoing and has been occurring since the vehicle was purchased NEW with 9 miles on the odometer in November 2020. Toyota even sent out a letter to get to dealership to have this fixed, it did nothing to solve problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466878May 31, 2022
AIR BAGS, STRUCTURE:BODY
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11466557May 28, 2022
POWER TRAIN
I was reversing. I exited vehicle The Car was either not in park or fully In park. I got something from the back seat, turned around and the car with drivers door wide open was barreling towards me. I barely managed to get into the car. I do not think tjr car was reversing when I reached into the backseat. It appeared like it was a delayed reaction. The car door was damaged as it hit the side of the garage. I am so grateful nobody got hurt. Do not want this to happen to anyone else. (I run and miraculously made it inside the car. Most would not have.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11465308May 19, 2022
LANE DEPARTURE: ASSIST
I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at all speeds cruise control and lane keep are active.Both times the Service Advisors advised me that I should just turn it off because that is what most people do. I did not buy a car with this feature to turn it off. The 2nd time I was advised I would be contacted by someone to schedule an appointment to have it looked at, no one ever contacted me. There are multiple reports of other people experiencing the same sharp adjustments and unable to keep in it's lane and this needs to be investigated. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465294May 19, 2022
UNKNOWN OR OTHER
On May 13th, 2022, I was in my garage and inside the vehicle in park mode, when I suddenly heard a little crack sound coming from the windshield. It was very faint, but I heard it. Then I noticed that it was the windshield and it had a little crack. On May 19, 2022, I took the vehicle to Elmhurst Toyota and they stated that a rock hit the windshield which is false. I am certain that it is a defect of the windshield in the RAV4's. I am not the first person to complain about the faulty windshield on these models and truly believe that is very unsafe. This needs to be investigated as it can cause a car accident if cracked on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464976May 17, 2022
STRUCTURE:BODY
I bought a new car in 2021. It is 21 Toyota RAV4 . The mileage is about 3900 . Now, Its windshield is cracked . one day I parked my at outdoor parking lot. The second day I found the windshield had a long crack. After few days I drove my car to dealership, then they said that was not a quality issues and the basic warranty not covering the windshield. I am so upset now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462004April 25, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461952April 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Does not maintain cruse control speed that I set when traffic becomes heavier around the car for example….cruise control stops working and car slows down as vehicles are passing my car, or are driving in front of me or in back of me. It does not like traffic near by. If there’s no traffic it works and maintains the set speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461731April 21, 2022
EXTERIOR LIGHTING, UNKNOWN OR OTHER
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460403April 11, 2022
VISIBILITY/WIPER
The windshield started cracking from the bottom (hidden by the hood line) upwards for no apparent reason. Started at 8500 miles 5 months after purchase. No chips or rocks at the point of the crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460219April 8, 2022
UNKNOWN OR OTHER
The component that failed was the glass of my sunroof. My sunroof somehow exploded on me while I was driving. There were no vehicles or other things that would have caused rocks to fly and hit the dead center of the sunroof. If you look at the images you can tell that the glass is pointing upward and not downward. I was lucky that I had my son shade cover closed., If it was not closed I would have had large pieces of glass fall in my vehicle and potentially cause cuts and lesions from the glass. This could not be heat related as it was at 6: 58am. This problem has not been identified by any dealer or independent repair center but it's very similar to many others who have had these complaints on your website and consumer reports. The components have not been inspected by the dealer or police and there were no warning signs of any kind no visible original cracks or anything that would have caused it to do what I did. I did attempt to contact Toyota but they refused to assist and told me to contact my insurance, the dealership crown toyota refused to assist and told me to contact my insurance and said that you rock must have hit. They also wouldn't repair it because they will not accept payment from my insurance company which is Mercury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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