Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10306411February 5, 2010
SERVICE BRAKES, ELECTRIC
2010 TOYOTA PRIUS. THERE IS A PROBLEM WITH THE BRAKES WHEN I AM ON A BUMPY ROAD AND WANT TO COME TO A COMPLETE STOP. THE PROBLEM DOESN'T SEEM TO HAPPEN WHEN SLOWING OVER A BUMPY ROAD, ONLY WHEN COMING TO A COMPLETE STOP. THE CAR ALMOST SEEMS TO SKID A BIT AND I DEFINITELY DO NOT FEEL AS IF I HAVE CONTROL OF THE CAR WHEN THIS HAPPENS. WHILE IT'S ONLY A SPLIT SECOND, IT'S NOT A VERY COMFORTABLE SPLIT SECOND. THANKFULLY I HAVE NOT BEEN IN THIS SITUATION WITH ANOTHER CAR IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306416February 5, 2010
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING, AND GOING OVER A ROUGH SPOT IN THE ROAD (POT HOLE, CRACK, ETC.) THE CAR FEELS LIKE IT IS LURCHING FORWARD MOMENTARILY, AS IF THE BRAKES RELEASED. THIS HAPPENS EVERY TIME THE CAR GOES OVER A ROUGH PATCH IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306419February 5, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2010 TOYOTA PRIUS. I HAVE HAD MULTIPLE TIMES WHEN I HAVE HIT A BUMP AND WAS APPLYING THE BRAKES AND THE CAR SEEMS TO SKIP OR FLOAT. ON FEB 4, 2010 I WAS APPROACHING A STOP SIGN AND WAS BRAKING. JUST BEFORE THE STOP SIGN I HIT A BUMP AND THE CAR SLID THROUGH THE STOP SIGN AND INTO THE INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306382February 5, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH SHE SMELLED A STRONG GASOLINE ODOR. THE VEHICLE WAS INSPECTED AND THERE WERE NO VISIBLE LEAKS. THE DEALER AUTHORIZED THE TOW TRUCK TO RETRIEVE THE VEHICLE SINCE SHE WAS AFRAID TO DRIVE IT. THE DEALER TEST DROVE THE VEHICLE AND DID NOT FIND ANY LEAKS OR DETECT ANY GASOLINE ODOR. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000. UPDATED 03/09/10. *LJ UPDATED 05/12/10.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306399February 5, 2010
SERVICE BRAKES, ELECTRIC
OWN A 2010 PRIUS. HAVE EXPERIENCE INTERMITTENT BRAKE ISSUES. THE BRAKES SEEM TO NOT FUNCTION PROPERLY WHEN THEY APPLIED OVER UNEVEN SURFACES. THE CAR FEELS LIKE IT IS "SLIDING" OR "HYDROPLANING" FOR A BRIEF MOMENT, THEN THE BRAKES "CATCH" AGAIN. I WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 24, 2009 AND NEVER THOUGHT ABOUT THE ISSUE WITH THE BRAKES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306401February 5, 2010
SERVICE BRAKES, ELECTRIC
I AM COPYING BELOW AN INCIDENT WITH MY PRIUS' BRAKES THAT REPORTED TO TOYOTA EARLIER THIS WEEK (CONFIRMATION OF RECEIPT FROM TOYOTA AND THEN MY DESCRIPTION OF EVENT): _____________ THANK YOU FOR CONTACTING TOYOTA MOTOR SALES, U.S.A., INC. WE APPRECIATE YOUR CONSIDERATION AND HOPE TO HAVE YOUR EMAIL ADDRESSED AS QUICKLY AS POSSIBLE. OUR CURRENT OFFICE HOURS ARE MONDAY THROUGH FRIDAY FROM 5 AM TO 6 PM AND SATURDAY 7 AM TO 4 PM PACIFIC TIME. IF YOU NEED IMMEDIATE ASSISTANCE, WE RECOMMEND YOU CONTACT THE CUSTOMER RELATIONS MANAGER AT YOUR LOCAL TOYOTA DEALERSHIP. DISCUSSION THREAD CUSTOMER 02/03/2010 01:04 PM I HAVE HEARD/READ OF A FEW INSTANCES OF BRAKING ISSUES WITH PRIUS'. I WOULD LIKE TO LET YOU KNOW I EXPERIENCED THIS PROBLEM THE OTHER DAY. I WAS APPROACHING A STOP LIGHT AT A SLOW RATE OF SPEED (~20) AND BRAKING LIGHTLY WHEN I WENT OVER A SMALL BUMP ACROSS THE ROAD. THE BRAKES/PEDAL IMMEDIATELY FELT USELESS. I QUICKLY LET UP ON THE PETAL AND HIT THE BRAKES MUCH HARDER AND I WAS ABLE TO SAFETY COME TO A STOP WITHOUT ANY DANGER OR LOCKING THE BRAKES. I WANTED TO BE SURE TO LET YOU KNOW AND BE ON RECORD OF THIS ISSUE WITH MY NEW PRIUS WHICH I LOVE SO FAR SHORT OF THIS INCIDENCE. IS THERE A KNOWN ISSUE OR FIX THAT I CAN HAVE MY DEALERSHIP LOOK INTO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306406February 5, 2010
SERVICE BRAKES, HYDRAULIC
2010 TOYOTA PRIUS BRAKES ON TWO SEPARATE TIMES HAVE ALMOST CAUSED AN ACCIDENT. BOTH TIMES SLIPPERY CONDITIONS WERE PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306412February 5, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 TOYOTA PRIUS, BOUGHT IN NOVEMBER 2009. I HAVE NOTICED THAT IF I AM DRIVING OVER A SPEED BUMP, POTHOLE OR EVEN AN UNEVEN ROAD SURFACE AND I BRAKE, THE CAR EITHER ACCELERATES OR SLIPS FORWARD. THE BRAKES DON'T WORK. I EXPERIENCED THIS SOON AFTER I GOT THE NEW CAR. YESTERDAY, I SLOWED DOWN TO ENTER A GAS STATION, BUT THE ROAD SURFACE WAS DRIVEN WITH HOLES AND THE CAR DID NOT SLOW DOWN EVEN THOUGHT I BRAKED AND IT OVERSHOT THE ENTRANCE. I'M NERVOUS THAT I MAY HIT SOMEONE IN FRONT OF ME AND EVEN WORSE, IF I AM SLOWING DOWN FOR A PEDESTRIAN, I MAY HIT A PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306415February 5, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WERE MOMENTARILY UNRESPONSIVE AT LOW SPEEDS WHEN DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE. SHE STATED THAT THE FAILURE OCCURRED 50% OF THE TIME SHE DROVE OVER A POTHOLE OR BUMPY SURFACE. SHE CALLED THE DEALER AND WAS TOLD THAT THE ABS WAS THE CAUSE AND IT WAS NORMAL. SHE CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306376February 5, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE ACCELERATED IMMEDIATELY AFTER THE CONTACT DROVE APPROXIMATELY 45 MPH OVER A BUMP IN THE ROAD OR A POTHOLE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT MILEAGE WAS 4000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306374February 5, 2010
SERVICE BRAKES, ELECTRIC
MOMENTARY BRAKE FAILURE AT SLOW SPEEDS 2010 PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306375February 5, 2010
SERVICE BRAKES, HYDRAULIC
LACK OF BRAKING WHEN HITTING A BUMP IN THE ROAD. IN MY CASE, THERE IS A BUMPY SECTION OF ROAD UNDER CONSTRUCTION AT THE INTERSECTION OF SHILOH RD AND FM 1171 IN FLOWER MOUND, TX. THIS PROBLEM OCCURS EVERY TIME I BRAKE AT THE TRAFFIC LIGHT AT THAT INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306442February 5, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS WITH ELECTRONIC STABILITY AND ANTI-LOCK BRAKING SYSTEM. WHILE BRAKING AT VARIOUS SPEEDS AND DRIVING OVER A POTHOLE, A BUMP OR ANY CHANGE IN THE ROAD SURFACE, THE VEHICLE WOULD MOMENTARILY ACCELERATE BEFORE THE BRAKES WOULD ENGAGE. THE DEALER STATED THAT WAS NORMAL FOR THE BRAKING SYSTEM FOR HIS YEAR, MAKE AND MODEL VEHICLE. THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306444February 5, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 PRIUS HAS HAD 4 INSTANCES WHEN BRAKES DIDN'T WORK. ALL INVOLVED SLIGHTLY WET SURFACES ON A SEM- POTHOLED ROAD IN HOUSTON TX. I AM TAKING CAR INTO FRED HAAS TOYOTA ,, BUT I AM NOT SURE ANYONE KNOWS HOW TO FIX IT YET. AFTER TRYING TO BRAKE, THERE IS A LURCH FORWARD BEFORE IT COMES TO A STOP. I DO NOT FEEL SAFE IN VEHICLE. FORTUNATELY, I WAS GOING LESS THAN 40 MPH WHEN IT HAPPENED, AND HAVE NOT HAD AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306445February 5, 2010
SERVICE BRAKES, ELECTRIC
2010 PRIUS BRAKES GRAB ABRUPTLY COMING TO A COMPLETE STOP GOING THROUGH AN INTERSECTION AT ABOUT 20 MPH. I WAS ALMOST REAR-ENDED AND SUV BEHIND ME HAD TO PULL ASIDE TO KEEP FROM HITTING ME. ALSO, WHEN BACKING THE BRAKES WILL GRAB REPEATEDLY MAKING VEHICLE JERK - AND MAKES DRIVER LOOK LIKE WE CANNOT DRIVE. SEE 'PRIUS CHAT' SITE FOR MANY OTHER LIKE INCIDENTS BY OTHER DRIVERS AND SPECULATIVE SOLUTIONS. THIS ALSO HAPPENS WHEN PULLING FORWARD FROM PARKING AND HIT BRAKES IN ORDER TO MAKE A 3-POINT TURN (EXAMPLE) ETC. THIS HAPPENED THE VERY FIRST TIME I GOT INTO THE CAR WITH THE SALESMAN SITTING BESIDE ME, AND HE REMARKED WHAT GOOD BRAKES THEY WERE. I THOUGHT IT WAS JUST AN ANNOYING TRAIT OF THE CAR (BEING A HYBRID) UNTIL THE INTERSECTION INCIDENT LAST WEEK - AND THE NEW BRAKE NEWS ON THE PRIUS. THIS NEEDS TO BE ADDRESSED AS PART OF THE DEFECT BEFORE A PILE-UP COLLISION IS CAUSED. IT ALMOST SEEMS AS IF THERE IS NO 'POWER' TO THE BRAKES IN A 'GLIDING' TYPE MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306458February 5, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 20 MPH OVER A ROUGH SURFACE SHE NOTICED THAT THE BRAKES WOULD MOMENTARILY DISENGAGE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306466February 5, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A PRIUS 2010 MODEL. I'VE HAD THE CAR SINCE AUGUST 2009. WHEN PUSHING THE BRAKE PEDAL WHILE THE CAR OS GOING OVER A PATCH OF SNOW/ICE, THE BRAKES ENGAGED AFTER ABOUT 2-3 SECOND. LUCKILY, IN THE FEW INCIDENT THAT THIS SITUATION HAS HAPPENED, THERE WAS NOT OBSTACLES IN FRONT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306472February 5, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 2 MPH IN REVERSE AND REMOVING HIS FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE HAS OCCURRED APPROXIMATELY 3 TO 4 TIMES. THE DEALER WAS CONTACTED AND HAD NOT RESPONDED WHEN THE COMPLAINT WAS FILED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK INVOLVED AND DOESN'T FEEL SAFE DRIVING THE VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 2000. THE CURRENT MILEAGE WAS 5400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306475February 5, 2010
SERVICE BRAKES, HYDRAULIC
WE OWN A 2010 TOYOTA PRIUS WHICH WE PURCHASED IN JUNE OF 2009. ON SIX DIFFERENT OCCASIONS WE HAVE EXPERIENCED BRAKING PROBLEMS. ONE INCIDENT WAS ON ICE AND WHEN THE BRAKE PEDAL WAS PRESSED THE RESPONSE WAS AS IF THERE WERE NO BRAKES AT ALL AND THE VEHICLE SLID FREELY FOR A BRIEF MOMENT. THE OTHER FIVE INCIDENTS INVOLVED BRAKING ON A ROUGH SURFACE WHEN APPROACHING A STOP SIGN (3 DIFFERENT LOCATIONS). IN THESE CASES, WHEN THE BRAKE WAS PRESSED THE CAR DID NOT BEGIN TO STOP IMMEDIATELY. IN FACT I GOT THE FEELING THAT THE CAR HAD BEEN "HIT FROM THE REAR" AND I JERKED BACK INTO MY SEAT A LITTLE AND FELT THAT THE CAR FLOATED AHEAD BEFORE IT BEGAN TO STOP. THIS ALL HAPPENED VERY QUICKLY. I TRIED TO REPLICATE THE SITUATION AND WAS SUCCESSFUL ONCE. IN ALL BUT ONE OF MY EXPERIENCES WITH THIS DILEMMA, THE ROAD WAS ON A SLIGHT DOWNWARD SLOPE APPROACHING THE STOP SIGNS. THERE SEEMS TO BE A CERTAIN SPEED THAT IS NEEDED FOR IT TO HAPPEN. TOYOTA EXAMINED THE BRAKES AND SAID THEY WERE OK. OBVIOUSLY, THEY ARE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306481February 5, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 TOYOTA PRIUS SLIPS WHEN THE BRAKES ARE APPLIED OVER MANHOLES, POTHOLES, AND UNEVEN SURFACES (DIFFERENCES IN PAVEMENT, ETC), AT WHICH TIME I HAVE NO CONTROL OVER THE VEHICLE. THIS OCCURS SEVERAL TIMES A WEEK, AND AT LOW SPEEDS - SINCE I'M APPLYING THE BRAKES, THE SPEEDS HAVE BEEN 30 MPH OR LESS. I TOOK THE CAR IN FOR A TEST DRIVE 2/4/10, HOWEVER, NO POTHOLES WERE AVAILABLE DURING THE TEST DRIVE, AND THE DIAGNOSTIC CHECK VIA COMPUTER INDICATED NO ERROR MESSAGES HAVE OCCURRED WITHIN THE SYSTEM. I WAS TOLD THERE WERE NO PROBLEMS, AND THAT THE BRAKES ARE WORKING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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