Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10313121February 23, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT DROVE THE VEHICLE WHILE WEARING SUN GLASSES HE STATED THAT IT WAS DIFFICULT FOR HIM TO SEE THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE 1000. UPDATED 3/24/10 *CN UPDATED 05/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313364February 23, 2010
SERVICE BRAKES, HYDRAULIC
TWO FAILURES. FIRST WHILE TRAVELING AT HIGH SPEED FROM CANADA TO NYC ON DECEMBER 26, THE LEFT SIDE OF MY ELECTRONIC DISPLAY WENT OUT, SPECIFICALLY THE SPEEDOMETER AND GAS MILEAGE COMPONENT OF THE DISPLAY BLANKED OUT. IT TOOK TOYOTA ABOUT A WEEK TO FIGURE OUT HOW TO FIX IT. SECONDLY, I BROUGHT MY 2010 PRIUS INTO MY LOCAL DEALER BECAUSE OF THE BRAKING ACCELERATION ISSUE. IT HAD HAPPENED ABOUT 10 TIMES SINCE I BOUGHT THE CAR ON JUNE 30, 2009. AS THE CAR WAS BRAKING TO A STOP, THERE SEEMED TO BE AN ACCELERATION ASSOCIATED WITH THE BRAKING. WHEN I BROUGHT IT TO STAR TOYOTA OF BAYSIDE, THEY HAD THE TECHNICIAN DRIVE THE CAR FOR ABOUT 3 MILES AND STATED THAT THEY FOUND NO TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313416February 23, 2010
VEHICLE SPEED CONTROL
IN MY 2010 PRIUS, THE VEHICLE RANDOMLY ACCELERATES WHEN THE CRUISE CONTROL IS DISENGAGED. THIS HAPPENS EVERY 10TH OR 15TH TIME OF DISENGAGEMENT. WHEN THE BRAKES ARE APPLIED HARDER THE VEHICLE SLOWS PROPERLY. THE UNEXPECTED ACCELERATION IS VERY DANGEROUS IN TRAFFIC. THE VEHICLE HAS BEEN CHECKED BY THE DEALER AND I WAS TOLD THAT NOTHING IS WRONG. I CALLED FOR A SECOND TIME AND WAS TOLD THE PROBLEM IS NOT ON THE RECALL LIST. I WILL TAKE IT IN ANYWAY NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312784February 22, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE STATED THAT WHILE DRIVING AT 30 MPH SHE DROVE OVER A BUMP ON THE ROAD. WHILE HAVING HER FOOT ON THE BRAKE THE VEHICLE SURGED FORWARD, A FEW SECONDS LATER THE BRAKES ENGAGED. THIS ISSUE HAS OCCURRED 5 ADDITIONAL TIMES. THE VEHICLE HAS NOT BEEN DIAGNOSED AND NO REPAIRS HAD BEEN DONE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 1000 AND CURRENT MILEAGE WAS 35000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312835February 22, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKES WERE APPLIED AND THEY DID NOT ENGAGE. THE CONTACT CALLED TOYOTA AND WAS ADVISED TO WAIT FOR A LETTER. THE CONTACT CALLED THE MANUFACTURER AND COULD NOT GET THROUGH. THE CURRENT MILES WERE 3603. THE FAILURE MILES WERE 1689.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312833February 22, 2010
VEHICLE SPEED CONTROL
CRASH DUE TO BRAKE FAILURE, SUDDEN UNINTENDED,SUDDEN UNCONTROLLED DANGEROUS ACCELERATION, SURGING FORWARD MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING EXTREMELY LOW SPEED UNDER 5 MPH ON AN UNEVEN BUMPY COUNTRY ROAD SURFACE, POTHOLE, OR BUMP, LURCHED FORWARD SKIDDED SIDE WAYS INTO TREE. FREQUENTLY OCCURS. MAJOR COLLISION DAMAGE, IN REPAIR SHOP 1 MONTH. *TR UPDATED 04/27/10.*LJ UPDATED 08/11/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10312845February 22, 2010
SERVICE BRAKES, HYDRAULIC
PRIUS 2010 - WHEN I BRAKE GOING OVER POTHOLE, THERE IS A SUDDEN ACCELERATION. THIS HAPPENED TWICE SINCE I BROUGHT THE CAR IN TO THE TOYOTA DEALERSHIP AND THEY CLAIMED THEY "FIXED" THE PROBLEM. IT HAPPENED MOST RECENTLY TODAY MONDAY FEBRUARY 22, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312889February 22, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE HAD SEVERAL PROBLEMS WITH MY 2010 TOYOTA PRIUS. I HAVE FOUND THE BRAKES TO BE UNDEPENDABLE IN SITUATIONS OF UNEVEN PAVEMENT OR ANYTHING BUT PERFECT ROAD CONDITIONS. AFTER APPLYING THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD AS IF THE BRAKES WERE NEVER APPLIED. THIS CONTINUES FOR SEVERAL SECONDS CAUSING A DANGEROUS DELAY IN PERFORMANCE OF THE BRAKES. THIS HAS OCCURRED SEVERAL TIMES THIS WINTER, AND IS UNFORTUNATELY NOT PREDICTABLE. ONE INSTANCE LED TO MY CAR SLAMMING INTO AN SNOW AND ICE BANK DAMAGING THE LOWER FRONT PART OF THE CAR. ANY OTHER CAR I HAVE DRIVEN WOULD HAVE STOPPED LONG BEFORE HAVING CONTACT WITH THE BANK, AS THE PAVEMENT WAS DRY YET UNEVEN. ANOTHER ISSUE I HAVE HAD IS UNRELIABLE ACCELERATION, AGAIN A HESITATION OF SEVERAL SECONDS AFTER THE ACCELERATOR PEDAL IS PUSHED THAT IS DANGEROUS AS WELL MAKING PERFORMANCE UNPREDICTABLE. BOTH THESE SITUATIONS LEAVES ME UNCERTAIN OF WHAT KIND OF PERFORMANCE I CAN EXPECT FORM BOTH THE BRAKES AND ACCELERATOR AT ANY GIVEN TIME. SINCE I DRIVE MY DAUGHTER TO SCHOOL EACH DAY, I AM NERVOUS EVERY TIME I GET INTO THE CAR AND CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND THE OTHER STUDENTS. I ALSO REGULARLY WAKE UP IN THE MIDDLE OF THE NIGHT FEARFUL ABOUT DRIVING MY PRIUS TO SCHOOL AND WORK THE FOLLOWING DAY. SO FAR I HAVE DONE NOTHING TO CORRECT THE SITUATION AS TOYOTA DEALERSHIPS ARE SO SWAMPED BY OTHER RECALL APPOINTMENTS THAT IT IS NEARLY IMPOSSIBLE TO GET AN APPOINTMENT FOR ANYTHING BUT A RECALL. SO FAR TOYOTA HAS NOT CONTACTED ME ABOUT THE BRAKE RECALL SOLUTIONS OR RECALL PROCESS, SO I AM AT A LOSS ABOUT WHERE TO TURN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10312892February 22, 2010
STEERING
MY 2010 TOYOTA PRIUS DRIFTS WHEN I'M TRYING TO DRIVE THE CAR STRAIGHT. THE CAR IS VERY DIFFICULT TO MAINTAIN A STRAIGHT AHEAD POSITION. I HAVE TO CONSTANTLY BE TURNING THE STEERING WHEEL LEFT THEN RIGHT, ESPECIALLY WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR DRIFTS BOTH TO THE LEFT AND RIGHT. IT WON'T GO STRAIGHT FOR MORE THAN A FEW SECONDS. IT'S NOT THE DRIVER AS I HAVE LET OTHERS DRIVE THE CAR AND THEY NOTICE IT TO. IT IS ALSO NOT THE ROAD SURFACE BECAUSE IT HAPPENS ALL THE TIME ON ALL ROADS. I NOW HAVE ABOUT 10,000 MILES ON THE CAR AND I'VE NOTICED THIS PROBLEM FROM THE 1ST DAY I OWNED IT. AT 1ST WHEN I BOUGHT THE CAR I THOUGHT IT WAS ME AND THAT I NEEDED TO GET USED TO THE CAR. BUT THE CAR STILL ACTS THIS WAY, DRIFTING LEFT AND RIGHT WHEN I'M TRYING TO GO STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312650February 22, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHENEVER SHE WAS APPLYING THE BRAKES, THE BRAKES CEASE TO WORK PERIODICALLY WHEN GOING OVER A BUMP OR A POT HOLE. THE VEHICLE LURCHES FORWARD AS THE BRAKES ARE DEPRESSED WHENEVER SHE HITS A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER AND CONTACT WAS TOLD IT WAS HER IMAGINATION AND NOTHING IS WRONG WITH THE BRAKES. THE TOYOTA MANUFACTURER HAD NOT BEEN CALLED AT THE TIME OF THE COMPLAINT. THIS FAILURE HAS HAPPENED FROM THE DAY OF PURCHASE . UPDATED 03/15/10 *BF THE CONSUMER STATED WHEN THE BRAKES WERE DEPRESSED OCASSIONALLY, THE BRAKING MECHANISM WOULD FAIL MOMENTARILY WHICH CAUSED THE VEHICLE TO LUNGE FORWARD . THE CONSUMER HAD REPAIRS MADE TO THE VEHICLE. HOWEVER, THE PROBLEM CONTINUED. UPDATED 09/15/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312667February 22, 2010
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL
WHEN I AM DRIVING MY TOYOTA PRIUS 2010 AND THE VEHICLE GOES OVER A BUMP OR HOLE IN THE ROAD THE VEHICLE "JUMPS" ESPECIALLY IS I AM BRAKING TO SLOW THE VEHICLE DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312502February 21, 2010
SERVICE BRAKES, ELECTRIC
BRAKE FAILURE ON 2010 PRIUS IN SNOWY CONDITIONS. I WAS DRIVING WITH MY 11 YEAR OLD DAUGHTER GOING LESS THAN 10 MILES PER HOUR APPROACHING A BUSY INTERSECTION. THE BRAKES WOULD NOT ENGAGE AND I COULD NOT STOP BEFORE ENTERING THE INTERSECTION. I WAS ALMOST HIT BY A BUS. THE BUS SAW ME AND SPED UP THUS AVOIDING A TRAGEDY. ALSO, THE OTHER ONCOMING TRAFFIC WAS ABLE TO STOP AND AVOID ME. MY DAUGHTER AND I WERE VERY FORTUNATE. I AM HORRIFIED AND WANT THIS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311958February 19, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
DURING BRAKING, MY 2010 TOYOTA PRIUS WOULD "LUNGE" FORWARD AS THOUGH THE BRAKES DID NOT WORK FOR A FEW SECONDS WHEN "HITTING" SMALL BUMPS IN THE ROAD. THIS HAPPENED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311982February 19, 2010
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
I HAVE 2010 PRIUS. I AM EXPERIENCING AN ENERGY SURGE FROM MY BACK WHEELS WHEN I STEP ON MY BRAKES WHILE SIMULTANEOUSLY GOING OVER A BUMPY SURFACE LIKE RAIL ROAD TRACKS, POT HOLE OR ROUGH GROUND. IT OCCURS SEVERAL TIMES A WEEK. THE RESULT IS THAT MY CAR SUDDENLY SPEEDS FORWARD WHEN I LEAST WANT IT TO - I AM BRAKING. I HAVE IT THRUST ME INTO AN INTERSECTION. I REPORTED IT TO MY SERVICE DEPT IN NOV 09. THEY TOLD ME THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE AND HAD NO OTHER COMPLAINTS. WITH A FRONT WHEEL DRIVE I DIDN'T UNDERSTAND WHY THE POWER SEEMED TO BE COMING FROM THE BACK WHEELS. NOW I AM ASSUMING IT IS SOME KIND OF CONNECTION TO THE ABS SYSTEM. THIS HAPPENS MOST NOTABLY AT LOWER SPEEDS, ROUNDING A CORNER. BUT I THINK IT MAY ALSO BE HAPPENING ON THE HIGHWAY, BUT THE SURGE IS HARDER TO DETECT AT HIGHER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312146February 19, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT HAS 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH FOUR TIMES WHEN SHE DROVE OVER A POTHOLE AND THE BRAKES WERE APPLIED, IT FELT AS IF THE VEHICLE LUNGED FORWARD. THE BRAKES ALWAYS FUNCTIONED NORMALLY ON EVEN ROAD SURFACES VS. AN UNEVEN SURFACE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2500. THE CURRENT MILEAGE WAS 2700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312252February 19, 2010
SERVICE BRAKES, ELECTRIC
I WAS BRINGING MY 2010 PRIUS TO A STOP AT A STOPSIGN ON E BOUND MLK DRIVE IN SAN FRANCISCO'S GOLDEN GATE PARK THE EVE OF 2/15/10. THE PAVEMENT WAS BUMPY, AND THE BRAKES "SKIPPED" FOR A HALF-SECOND. I WAS ABLE TO BRING THE CAR TO A SAFE AND COMPLETE STOP WITHOUT HAZARD, EXCEPT FOR A MOMENTARY JUMP IN MY HEART RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311654February 18, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY 2010 TOYOTA PRIUS (WHICH I PURCHASED IN JULY OF 2009) AROUND 6:30 PM WEDNESDAY JAN. 27TH 2010 IN AN AREA WITH MANY TRAFFIC LIGHTS. THE TEMPERATURE WAS BELOW FREEZING. I WAS GOING BETWEEN 25 - 30 MPH AND I WAS FOLLOWING TWO OTHER VEHICLES AT A SAFE DISTANCE. THE VEHICLE IN FRONT OF ME CAME TO A SUDDEN STOP IN RESPONSE TO THE VEHICLE IN FROM OF HIM STOPPING SUDDENLY FOR A RED LIGHT AT A TRAFFIC LIGHT. I HIT MY BRAKES AND IT FELT AS IF THERE WAS A MOMENTARY PAUSE BEFORE THE BRAKES ENGAGED. I HIT THE VEHICLE IN FRONT OF ME AT LESS THAN 5 MPH. THE ACCIDENT CAUSED DAMAGE TO THE HOOD AND FRONT END OF MY VEHICLE. THE VEHICLE IN FRONT OF ME WAS A SUV SO I CAUSED ONLY SLIGHT DAMAGE TO HIS REAR BUMPER (THE FRONT END OF MY CAR WENT UNDER HIS BUMPER). I WAS FOLLLOWING AT A SAFE DISTANCE AND FEEL THAT THE MOMENTARY PAUSE FROM THE TIME I HIT MY BRAKE PEDAL TO THE BRAKES ENGAGING CAUSED ME TO BUMP INTO THE VEHICLE IN FRONT OF ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311719February 18, 2010
SERVICE BRAKES, ELECTRIC
I WAS DRIVING MY 2010 TOYOTA PRIUS ON A SNOW COVERED, ROUGH RESIDENTIAL STREET. WHILE TURNING INTO A DRIVEWAY TO TURN AROUND TO GRAB A PARKING SPOT, I APPLIED THE BRAKES AND THEY COMPLETELY RELEASED AND I SLAMMED TO THE SNOW PILED AT THE ENTRANCE TO THE DRIVEWAY. THE FRONT BUMPER COVER GOT A HOLE PUNCHED INTO IT THE SIZE OF A BASEBALL FROM THE FROZEN SNOW. SINCE THEN THE BRAKES HAVE RELEASED WITHOUT INCIDENT BUT NOT WITHOUT CONCERN. I CALLED AND REPORTED THE PROBLEM TO MY TOYOTA DEALER AND HE ASKED "DO I HAVE AN ERROR SHOWING UP ON THE DASH SCREEN" AND I SAID "NO". I ASKED WAS THERE A NEW UPDATED PROGRAM AND HE SAID HE DID NOT KNOW ANYTHING ABOUT IT AND THEY DON'T HAVE A FIX ANYWAY. THIS WAS BEFORE THE CAR WAS RECALLED BY A COUPLE OF WEEKS BUT AFTER TOYOTA HAD STARTED LOADING A DIFFERENT PROGRAM ONTO THE CAR. ON FEB. 17, 2010 TOYOTA DID FLASH THE CAR'S COMPUTER TO FIX THE PROGRAM ISSUES. I WOULD LIKE TOYOTA TO HAVE THE FRONT BUMPER COVER REPAIRED. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311184February 17, 2010
SERVICE BRAKES, HYDRAULIC
WHEN BRAKING IF MY CAR HITS A BUMP MY BRAKES DISENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311364February 17, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING AT 15 MPH THERE WAS A REDUCTION OF THE SPEED RATE. THE DRIVER ENCOUNTERED A SPEED BUMP WITH PRESSURE OF THE FOOT APPLIED TO THE BRAKE PEDAL. THE BRAKES FAILED TO ENGAGE AND THE VEHICLE BEGAN TO SURGE FORWARD. THE VEHICLE CONTINUED TO THE DESTINATION AND PARKED THE VEHICLE. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 5000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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