Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10316862March 4, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING 30 MPH, WHEN THE CONTACT ATTEMPTED TO STOP AT AN INTERSECTION. THE FAILURE OCCURRED SIX TIMES. THE DRIVER STATED THAT WHEN THE FAILURE OCCURRED THEY WERE UNABLE TO STOP THE VEHICLE. THE TOYOTA DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAS OCCURRED FOR OVER 9 MONTHS. THE CONTACT HAS NOT RECEIVED A RECALL NOTICE FROM THE DEALER BUT SHE IS AWARE OF AN EXISTING RECALL. THE FAILURE MILEAGE WAS 2,500. THE CURRENT MILEAGE WAS 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316190March 3, 2010
VEHICLE SPEED CONTROL
WE BOUGHT A 2010 TOYOTA PRIUS II IN 7/2009. WE HAVE ON MULTIPLE OCCASIONS EXPERIENCED A BRIEF ACCELERATION OF THE CAR WHEN OUR FOOT IS APPLYING THE BRAKE PEDAL TO TRY AND SLOW DOWN. MOST OF THESE OCCASIONS HAVE HAPPENED WHEN GOING OVER BUMPS AND OFTEN WHEN TURNING A CORNER. WE DID HAVE THE SOFTWARE UPGRADE THAT WAS RECOMMENDED BY THE RECALL JUST 2 WEEKS AGO. STILL, MY WIFE EXPERIENCED THE SAME PROBLEM AGAIN WHEN COMING HOME IN THE CAR A FEW DAYS AGO. IT HAS HAPPENED IN TOTAL ABOUT 5 TIMES SINCE WE BOUGHT THE CAR IN 7/09 AND HAVE DRIVEN ABOUT 10,000 MILES. ON ONE OCCASION LAST YEAR I ALMOST LOST CONTROL OF THE CAR GOING AROUND A CURVE BECAUSE OF THE ACCELERATION. I DON'T THINK THIS IS SIMPLY A BRAKE ISSUE, THE CAR ACTUALLY SEEMS TO ACCELERATE BRIEFLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316219March 3, 2010
SERVICE BRAKES, HYDRAULIC
HAD THE RECALL WORK DONE ON MY 2010 PRIUS LAST WEEK, AND THE PROBLEM (SURGE WHEN BRAKING OVER POTHOLE, RR TRACKS, ETC) HAS NOW HAPPENED TWICE SINCE THEN. I JUST SPOKE TO THE SERVICE DEPARTMENT AT PARKWAY TOYOTA IN ENGLEWOOD CLIFFS, WHO TOLD ME THAT, WHILE THE RECALL FIX WOULD LESSEN THE "SURGE" PROBLEM, IT WOULD NEVER TOTALLY GO AWAY BECAUSE OF THE BRAKING SYSTEM ITSELF. SHOULDN'T THIS HAVE BEEN EXPLAINED TO ME, BY TOYOTA INC, OR PARKWAY? THIS IS STILL A VERY DISCONCERTING FEELING. THOUGHT THE RECALL WAS A TOTAL FIX, NOT A PARTIAL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316265March 3, 2010
SERVICE BRAKES, ELECTRIC
I EXPERIENCE THE BRAKE FAILURE ON PRIUS 2010, I TOOK THE CAR IN THE DEALER TO FIX IT BUT DEALER TOLD ME THAT THE FIRMWARE ALREADY UP TO DATE ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316375March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SEEMS TO NOT ALWAYS "CATCH" WHEN I PUT IT IN "PARK." HAD ONE INCIDENT IN WHICH CAR ROLLED AS I GOT OUT OF IT AND I BELIEVE I DID INDEED PUSH THE "PARK" BUTTON. HAVE HAD SEVERAL OTHER INCIDENTS IN WHICH I KNOW I PUSHED THE "PARK" BUTTON AND THE CAR BEGAN TO ROLL UNTIL I PUSHED THE BUTTON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316411March 3, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
1. ON FRIDAY, FEBRUARY 26TH, 2010 I HAD MY 2010 PRIUS "FIXED" AT A TOYOTA DEALERSHIP FOR THE BRAKE/ACCELERATION RECALL. I HAD EXPERIENCED BRAKING/ACCELERATION ISSUES ONLY 3 TIMES IN 5 MONTHS OF OWNING THE VEHICLE BEFORE HAVING IT RECALLED. 2. IN THE LAST 2 DAYS I HAVE EXPERIENCED THE BRAKING/ACCELERATION PROBLEM TWICE. THE PROBLEM SEEMS TO HAVE GOTTEN WORSE. ESSENTIALLY WHAT OCCURS IS A SUDDEN JERKING FORWARD OF THE CAR, WHETHER OR NOT THE BRAKING SYSTEM IS DEPRESSED, TYPICALLY WHEN GOING OVER ROUGH TERRAIN OR UNEVEN PAVEMENT. I OCCURRED BOTH TIMES AT RELATIVELY LOW SPEEDS BETWEEN 10-20 MILES AN HOUR AND THE ACCELERATION LASTED ONLY A SECOND OR 2, BUT IS VERY ALARMING, ESPECIALLY IF A CAR IS IN FRONT OF YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316404March 3, 2010
SERVICE BRAKES, ELECTRIC
I TOOK MY 2010 TOYOTA PRIUS INTO THE DEALER TO FIX THE BRAKING PROBLEM; HOWEVER, I AM STILL EXPERIENCING THE PROBLEM ON A DAILY BASIS. I CALLED THE DEALERSHIP, AND THEY WERE UNCERTAIN AS HOW TO HELP. I'M VERY CONCERNED THAT I WILL CRASH INTO SOMEONE OR GO THROUGH AN INTERSECTION BECAUSE OF THE RELEASE OF THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316489March 3, 2010
UNKNOWN OR OTHER
LETTER FROM ATTORNEY GENERAL CONCERNED ABOUT THE 2010 TOYOTA PRIUS ANTI-LOCK BRAKE ISSUE*CW THE ATTORNEY GENERAL WAS VERY PLEASE THAT NHTSA IS INVESTIGATING THE MATTER. THE ATTORNEY GENERAL REQUESTED THAT NHTSA ANSWER SEVERAL QUESTIONS. *JB UPDATED 03/10/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316114March 3, 2010
SERVICE BRAKES, AIR
MY VEHICLE SURGED FORWARD WHILE I APPLIED THE BRAKE AND WAS TRAVELING OVER A SMALL PATCH OF ROUGH SURFACE. IT FELT LIKE THE GAS PEDAL HAD BEEN STOMPED, BUT I WAS ONLY USING THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315347March 2, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2010 TOYOTA PRIUS AND HAVE HAD MY CAR IN FOR SERVICE TO ADDRESS THE BRAKE RECALL. HOWEVER, TODAY I DROVE OVER A POTHOLE AND THE SYMPTOM OF THE RECALL (LOSS OF BRAKING POWER) OCCURRED. THIS HAS HAPPENED ONE OTHER TIME IN THE PAST FEW DAYS SINCE I HAVE BROUGHT MY CAR IN FOR THE RECALL SERVICE. THE SERVICE APPEARS NOT TO HAVE ADDRESSED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315501March 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE DRIVER STATED THAT SHE RECENTLY HAD A RECALL REPAIR PERFORMED ON HER VEHICLE FOR THE ACCELERATION; HOWEVER, SHE CONTINUED TO EXPERIENCE THE IDENTICAL FAILURE. WHEN SHE DROVE OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED ON IT'S OWN. SHE CALLED THE SERVICE MANAGER AND SHE IS WAITING FOR A RETURN CALL FROM HIM. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315115March 1, 2010
ELECTRICAL SYSTEM
LEASED A TOYOTA PRIUS 2010. 2 WEEKS LATER THE CHECK ENGINE LIGHT KEPT ON COMING IN FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315098March 1, 2010
SERVICE BRAKES, ELECTRIC
DRIVING MY 2010 PRIUS TOWARDS A TRAFFIC LIGHT. LIGHT TURNS FROM ORANGE TO RED AND I BRAKE IN PLENTY OF TIME. SMALL POTHOLE JUST AS I STOP MAKES THE CAR'S BRAKE "SLIP" AND I SHOOT FORWARD SEVERAL FEET. I NOW UNDERSTAND WHAT THE BRAKING PROBLEM IS PEOPLE HAVE BEEN TALKING ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315097March 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS STOPPED THE VEHICLE AND THEN NOTICED THAT THE ENGINE WOULD SUDDENLY SURGE WITHOUT WARNING UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 4700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315188March 1, 2010
SERVICE BRAKES, ELECTRIC
BRAKE FAILURE WHEN DRIVING AT SLOW SPEEDS OVER BUMPY SURFACE. 2010 TOYOTA PRIUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315401March 1, 2010
SERVICE BRAKES, HYDRAULIC
S10 APPROPRIATE HANDLING RE BRAKING PROBLEMS EXPERIENCE BY AN OWNER OF A 2010 TOYOTA PRIUS. *KB THE CONSUMER STATED HE EXPERIENCED INCONSISTENT BRAKING WHILE DRIVING ON WET, BUMPY ROADS WHICH REQUIRED EXTRA VIGILANCE AS THE FEEL OF THE BRAKES WOULD OFTEN CHANGE. THE CONSUMER ALSO STATED THE PROBLEM WAS ALSO EVIDENT WHILE IN REVERSE. UNFORTUNATELY, THE VEHICLE DID NOT STOP WHILE IN REVERSE AND HIT ANOTHER CAR. THE CONSUMER'S VEHICLE AS WELL AS THE OTHER VEHICLE WERE DAMAGED. THE CONSUMER STATED HIS VEHICLE IS CURRENTLY AT THE DEALERSHIP RECEIVING THE SOFTWARE UPGRADE TO SUPPOSEDLY ADDRESS THE BRAKING PROBLEM. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314972February 28, 2010
SERVICE BRAKES, HYDRAULIC
WHILE BRAKING ON A SHORT HILL WITH UNEVEN PAVEMENT SURFACE VEHICLE BRAKES FAILED MOMENTARILY AND THEN TOOK HOLD AS I PRESSED HARDER ON THE PEDAL. THIS OCCURRED 3 TIMES ON THE SAME HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315000February 28, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 TOYOTA PRIUS. WHEN DEPRESSING THE BRAKE PEDAL WITH PRESSURE, IT GOES ALL THE WAY TO THE FLOOR AND THE WARNING LIGHT THAT YOU ARE SKIDDING ILLUMINATES. I HAVE ONLY TESTED THIS AT TRAFFIC LIGHTS AND NOT WHILE MOVING. I HAD THE PRIUS IN FOR AN OIL CHANGE IN GASTONIA, NC AND THEY SAID THEY FIXED THE PROBLEM BUT IT STILL HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314834February 27, 2010
SERVICE BRAKES, ELECTRIC
WE BOUGHT A 2010 PRIUS LAST JULY. SINCE BUYING THE PRIUS WE HAVE HAD THE BRAKES COMPLETELY STOP WORKING, DURING BRAKING AFTER DRIVING OVER A SMALL BUMPS (MANHOLE COVER, DISTURBED PAVEMENT, SMALL POTHOLE). THIS HAS NOW HAPPENED AROUND 10 TIMES. FORTUNATELY, AFTER COMPLETELY RELEASING THE BRAKES WOULD AGAIN BRAKE AFTER APPLYING INCREASED PRESSURE ON THE BRAKE PEDAL. MOST RECENTLY THE BRAKING FAILURE OCCURRED THE DAY IMMEDIATELY FOLLOWING HAVING THE 'BRAKE RECALL" MAINTENANCE PERFORMED BY TOYOTA TO CORRECT THE BRAKING PROBLEM. THE "FIX" IS OBVIOUSLY NOT CORRECTING THE PROBLEM. THIS IS A MAJOR SAFETY CONCERN. THE BRAKES ONCE GAVE OUT WHILE APPROACHING A PEDESTRIAN IN A CROSSWALK. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. PLEASE HELP. WHAT SHOULD I DO NOW? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314485February 26, 2010
SERVICE BRAKES, HYDRAULIC
2010 PRIUS BRAKES. AFTER MY FIRST COMPLAINT AND ALL THE NEWS ON THIS PROBLEM I HAVE BEEN PAYING CLOSE ATTENTION AND AS I FIRST THOUGHT THE CAR DOES NOT JUST LOOSE BRAKING IT ACTUALLY ACCELERATES. WHEN BRAKING OVER ROUGH SURFACES OR POTHOLES AND YOUR FOOT ON THE BRAKE PEDAL YOU FEEL THE CAR SPEED UP FOR MAYBE ONE OR TWO SECONDS. SO FAR I HAVE BEEN ABLE TO STOP OK. I QUICKLY LET OFF THE BRAKE PEDAL AND REAPPLY THEM AND EVERYTHING STOPS FINE. I GET NO WARNING LIGHTS OR ALARMS AND NEVER KNOW WHEN IT MIGHT HAPPEN. STOPPING OVER THE SAME SURFACE THE NEXT DAY MAY NOT PRODUCE THE SAME RESULTS, PRETTY RANDOM PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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