Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10320814March 18, 2010
VEHICLE SPEED CONTROL
MY 2010 PRIUS WAS "REPAIRED" LAST MONTH. IT INTERMITTENTLY ACCELERATES WITHOUT MY PROMPTING AFTER HITTING A BUMP. THIS ACCELERATION IS AS INTENSE AS THE CAR SEEMS TO ALLOW, AS IF THE PEDAL WERE TO THE FLOOR OR WORSE, AND PERSISTS FOR AT LEAST ONE SECOND AND HAS NOT SUBSIDED SINCE THE ABS ACTUATOR ECU WAS UPDATED IN THE RECALL APPOINTMENT. THIS ACCELERATION IS TERRIFYING AS IT CAN'T BE ANTICIPATED AS IT DOES NOT HAPPEN EVERY TIME I HIT A BUMP, AND CAN'T BE SUPPRESSED BY THE BRAKING SYSTEM. I HAVE ON SEVERAL OCCASIONS BEEN SAFELY COASTING TO A STOP WITH THE BRAKES ON AND EXPERIENCED THIS PROBLEM. IN A FEW CASES THIS ACCELERATION ALMOST CAUSED ME TO HIT THE CAR IN FRONT OF ME AT STOP LIGHTS. I NEVER DID EXPERIENCE THE SYMPTOMS DESCRIBED BY TOYOTA RELATING TO THE DELAYED BRAKING PROBLEM, BUT I FEAR THIS PROBLEM AS MUCH OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320610March 18, 2010
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, ELECTRIC
I WAS DRIVING ON THE FREEWAY WITH MY CRUISE CONTROL ON. IT WAS SET TO 56 MPH. ALL OF A SUDDEN, THE VEHICLE STARTED LURCHING. IT WAS LIKE IT WAS TRYING TO ACCELERATE THEN SLOW DOWN, THEN ACCELERATE, THEN SLOW DOWN. I IMMEDIATELY SHUT OFF THE CRUISE CONTROL. IT HAS ALSO HAPPENED AGAIN TODAY WHEN I TRIED TO USE THE CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320871March 18, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING:BRAKE LIGHTS
S10 APPROPRIATE HANDLING RE 2010 TOYOTA PRIUS SAFETY COMPLAINTS. *TGW THE CONSUMER STATED THE CRUISE CONTROL DOES NOT IMMEDIATELY CANCEL, CONTROLLING THE THROTTLE UNDER LIGHT BRAKING. THIS ALLOWED THE VEHICLE TO ACCELERATE UP A HILL WHILE THE CONSUMER WAS SIMULTANEOUSLY APPLYING THE BRAKES. THE BRAKE LIGHTS DID NOT COME ON UNDER LIGHT BRAKING AND THE BRAKES DID NOT WORK WHEN BRAKING OVER ROUGH SURFACES SUCH AS RAILROAD TRACKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320646March 18, 2010
SERVICE BRAKES, ELECTRIC
BRAKING ISSUES IN MY 2010 TOYOTA PRIUS- AFTER "RECALL FIX". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320634March 18, 2010
ELECTRICAL SYSTEM
I BELIEVED THE PROBLEM IS IN THE BRAIN BOX OF THE 2008-2010 PRIUS/ETC IN ARE AREA WHERE THE NAVY GENERATE LOW FREQUENCY SIGNALS ARE GARAGE DOORS GO UP AND DOWN AT WILL .WE HAD NO IDEA UNTIL THE NAVY ADMITTED IT. NOW WHIT CELL TOWERS SET UP EVERY WHERE AND WHO KNOWS WHAT SIGNAL ARE GENERATED THRU THEM. WHO TO SAY THAT IT IS AT SOME POINT IT EFFECTING SOME OF THE TOYOTAS AFTER ALL THEY ARE ROLLING COMPUTERS WHEN THEY STOP THE ERRATIC BEHAVIOR AND THEN REBOOT WITHOUT A TRACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320686March 18, 2010
VEHICLE SPEED CONTROL
MY 2010 PRIUS WAS DELIVERED ON DECEMBER 17, I TOOK IT ON TWO LONG ROAD TRIPS AND USED MY CRUISE CONTROL ON BOTH TRIPS. ON BOTH TRIPS WITH CRUISE CONTROL ON THERE WAS A SURGE OF ACCELERATION. NOTHING STUCK AND WHEN I APPLIED THE BRAKES THE CRUISE CONTROL CUT OFF AND THE CAR SLOWED. I HAVE EXPERIENCED THIS ONE OTHER TIME AND AGAIN IT WAS INTERSTATE DRIVING WITH CRUISE CONTROL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320703March 18, 2010
SERVICE BRAKES, ELECTRIC
I LEASED A 2010 TOYOTA PRIUS IN DECEMBER. IMMEDIATELY UPON LEAVING THE DEALERSHIP I NOTICED THAT THE VEHICLE'S BRAKES DO NOT HOLD WHEN YOU HIT A BUMP/POTHOLE. IN FACT, THE CAR SHOOTS FORWARD AND YOU MUST BE PREPARED. I FILLED OUT THE ON-LINE FORM FOR TOYOTA CUSTOMER SERVICE TO GO ON RECORD WITH THEM I HAD THE RECALL SOFTWARE UPGRADE INSTALLED 3 WEEKS AGO, AND WHILE THE PROBLEM IS MUCH LESS SEVERE, THE UPGRADE FIX DOES NOT FULLY CORRECT THIS ISSUE. THIS MORNING, MY VEHICLE'S BRAKES DID NOT HOLD WHEN I WAS BRAKING TO DRIVE OVER A BUMP IN THE ROAD AT 20MPH. I HAVE HAD A FEW MORE MINOR OCCURRENCES, BUT TODAY WAS NOTICEABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320754March 18, 2010
SERVICE BRAKES, HYDRAULIC
THE PRIUS PURCHASED 1/3/10. ON 3/6/10 THE VEHICLE WOULD NOT STOP AND HIT ANOTHER CAR. THE VEHICLE WAS TOWED TO NORTH HOLLYWOOD TOYOTA. THE BRAKES FAILED TO OPERATE CAUSING THE PRIUS TO HIT ANOTHER CAR. THIS ALL OCCURRED WITHIN THE COUNTY OF LOS ANGELES, CALIFORNIA. THE VEHICLE CAN BE EXAMINED FOR THIS DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320393March 17, 2010
SERVICE BRAKES, HYDRAULIC
WHEN STANDING STILL , THE BRAKE PEDAL CAN BE PUSHED TO THE FLOOR, EXTREMELY SPONGY FEEL . TOYOTA SAYS THIS IS NORMAL. WHEN THE BRAKES FAIL DUE TO SOFTWARE ERROR ( RECALL NOTICE WAS RECEIVED TODAY FINALLY ) I CAN ALSO EASILY PUSH THE PEDAL TO THE FLOOR. I DO NOT LIKE THIS FEELING HOPEFULLY THE RECALL WILL TAKE CARE OF THIS . VISIBILITY IS TERRIBLE DUE TO THE ROOF SUPPORTS, ARE PEDESTRIAN ACCIDENTS UP, WE CAN NOT SEE ,TO RETURN TO THE RIGHT LANE AFTER PASSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320420March 17, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 TOYOTA PRIUS HAS HAD A DEFECT THAT I NOTICED AFTER PURCHASE. EVERY TIME I BRAKE, WHEN I HIT A BUMP, MY CAR ACCELERATES. THERE WAS A RECALL IN WHICH WE PARTICIPATED ON MARCH 15, 2010 HOWEVER IT DID NOT CORRECT THE PROBLEM. WE ARE EXTREMELY DISSATISFIED AND FEARFUL OF THE POSSIBLE DANGER IT COULD BRING TO OUR FAMILY AND CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320461March 17, 2010
SERVICE BRAKES, HYDRAULIC
I PREVIOUSLY FILED A COMPLAINT ABOUT MY 2010 PRIUS REGARDING BRAKING FAILURE OVER UNEVEN ROAD SURFACES, CASE #[XXX] . I TOOK MY CAR IN TO OUR LOCAL TOYOTA DEALER YESTERDAY TO HAVE THE ISSUE TAKEN CARE OF (I ALSO RECEIVED A RECALL NOTICE ABOUT THE PROBLEM) I GOT MY CAR BACK AND TODAY I EXPERIENCED THE SAME PROBLEM AGAIN WHILE BRAKING AND GOING OVER A BUMP IN THE ROAD. I WANT YOUR AGENCY TO BE AWARE THAT THE TOYOTA FIX MAY NOT BE WORKING. I WILL BE CONTACTING THE DEALERSHIP AND TOYOTA ABOUT THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320512March 17, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN, VEHICLE SPEED CONTROL
MY MAKE: TOYOTA MODEL: PRIUS YEAR: 2010 COMPLAINT NUMBER: 10311958 SUMMARY: MY 2010 PRIUS COMPLETED ITS "RECALL" SERVICE YESTERDAY. TODAY, THE CAR LOST POWER AND DIED WHILE I WAS DRIVING ON TO THE FREEWAY. I WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY AND TURNED IT ON AND OFF SEVERAL TIMES UNTIL IT STARTED. WHEN I CALLED THE DEALER WHICH IS LOCATED IN THOUSAND OAKS, CALIFORNIA, I WAS TOLD BY THE CONSUMER COMPLAINT PERSON THAT THE DEALER WOULD NOT FIX THE PROBLEM UNLESS I WAS ABLE TO RECREATE THE PROBLEM WITH A TECHNICIAN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320516March 17, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE ENGINE WAS RESTARTED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER WAS CONTACTED IN REGARDS TO THE FAILURE. RECENTLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE CONTACT WAS CONCERNED THAT THE RECALL REPAIRS WERE INSUFFICIENT AND POTENTIALLY CAUSED THE RECENT FAILURE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 6,905 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320562March 17, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 TOYOTA PRIUS THAT HAS HAD THE SOFTWARE UPDATE RECALL PERFORMED. SINCE HAVING THE RECALL DONE, THE BRAKES ON THE CAR SEEM TO WORK EVEN WORSE THAN BEFORE. IT STILL OCCASIONALLY FEELS AS THOUGH THE BRAKES ARE SLIPPING WHILE GOING OVER A BUMP, AND THE BRAKES ALSO DO NOT SEEM TO WORK AS WELL UNDER NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320565March 17, 2010
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL
I HAVE BEEN HAVING TWO ISSUES WITH THE 2010 PRIUS SINCE I BOUGHT IT ON 29TH DEC 2009. 1. UNABLE TO STOP AND SUDDEN ACCELERATION WHEN HITTING ROUGH /UNEVEN ROAD CONDITION AND TRYING TO STOP AND CONTROL THE VEHICLE. 2. UNABLE TO STOP SOME TIMES WHEN DRIVE AT CITY SPEED LIMIT AND GOING BETWEEN SLOW AND STOP AND SLOW AND FAST AND SLOW KIND OF DRIVING, SOMETIME WHEN PRESSING BRAKE, INSTEAD OF DECELERATING IT START TO ACCELERATE AND TAKES LONGER TO STOP. I HAVE ALREADY BEEN TO TOYOTA DEALERSHIP 3 TIMES OVER THIS ISSUE. FIRST TIME THEY FIXED BRAKE ISSUE. SECOND TIME IT WAS RECALL THAT THEY TOLD WILL FIX THE PROBLEM I AM HAVING. 3RD TIME THEY SAID THEY CAN REPRODUCE THE PROBLEM. BUT I KNOW I FEEL THE ISSUE SOMETIME. AND I CAN NOT JUST LEAVE THE CAR WITH THEM FOR DAYS TO INVESTIGATE AND I CAN CHANGE MY DRIVING PATTERN OR BEHAVIOR EITHER FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320569March 17, 2010
SERVICE BRAKES, ELECTRIC
I HAD MY 2010 TOYOTA PRIUS SERVICED IN ORDER TO ADDRESS A LOSS OF BRAKE POWER WHEN BRAKING WHILE GOING OVER A BUMP. AFTER THE SERVICING THE PROBLEM HAS CONTINUED. IT IS A BRIEF EVENT BUT CONCERNS ME AS WHEN IT HAPPENS IT FEELS MOMENTARILY AS THOUGH THE CAR IS SPEEDING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320578March 17, 2010
SERVICE BRAKES, ELECTRIC
I BOUGHT A 2010 PRIUS IN JUNE 2009. SHORTLY AFTER GETTING THE CAR I NOTICED THAT IT SEEMED TO "SLIP" WHEN I WAS DRIVING SLOWLY OVER UNEVEN SURFACES (RAILROAD TRACKS, UNEVEN ROAD SURFACES, UTILITY COVERS). WHEN THE RECALL WAS ANNOUNCED I REALIZED THE "SLIP" I WAS FEELING WAS THE BRAKES NOT WORKING MOMENTARILY. I WENT TO A DEALER AND THE CAR WAS SERVICED. HOWEVER, I HAVE CONTINUED TO EXPERIENCE THIS ISSUE EVEN AFTER THE SUPPOSED FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320059March 16, 2010
ELECTRICAL SYSTEM
I HAVE A COMPLAINT ABOUT THE TOYOTA PROBLEM. INFORMATION IS AVAILABLE FROM MYSELF,SINCE I HAVE A SPECIFIC SKILL THAT GIVES ME THE ABILITY TO DIAGNOSE THESES TYPE OF PROBLEMS THAT OTHERS DO NOT HAVE IN THEIR SKILL-SET. I HAVE A DOCTORATE IN A CERTAIN FIELD THAT ALLOWS AN UNDERSTANDING OF THESE AND OTHER USUALLY UN ANSWERABLE PROBLEMS WITH COMPUTERS AND EQUIPMENT. EVEN THE FAA PROBLEMS WITH DENIAL OF SERVICE IN THE SYSTEM IS PRETTY SIMPLY ANSWERED. SO NOW,LETS GET TO THE COMPLAINT,YOU FOLKS WOULD NEVER ENGAGE ME AND PAY MY CONSULTANT FEE TO FIX THESE PROBLEMS,AS I HAVE TRIED AND TRIED TO INFORM SO CALLED SMART BUREAUCRATS AND ENGINEERS ON THIS AND OTHER PROBLEMS,BECAUSE YOU BOYS AND GIRLS ARE JUST TOO SMART TO GO DOWN ANY ROAD THAT YOU HAVE NOT BEEN APPROVED TO GO DOWN USUALLY' THERE IS A FIX FOR THE TOYOTA PROBLEM,BUT I DO NOT BELIEVE TOYOTA REALLY WANTS IT FIXED,AND I KNOW THAT SOUNDS GOOFY,BUT IF YOU KNEW OTHER SENSITIVE INFORMATION THAT I KNOW,YOU MIGHT AGREE. SO,BOTTOM LINE,THE US GOVT. PERSONNEL WILL AS USUAL ROUND FILE ANY OFFERS OF ASSISTANCE FROM GUYS WITH MY SET OF SKILLS,AND THE PROBLEMS WILL CONTINUE TO CREATE THE TERRORISM EVENTS HERE. I CAN USUALLY SHAME YOU KIND OF FOLKS AND SAY SOMETHING LIKE,PROVE ME WRONG,AND THAT DOESN'T EVEN GET A FLINCH EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320099March 16, 2010
VEHICLE SPEED CONTROL
TL* CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HE TOOK HIS VEHICLE IN RECENTLY FOR THE RECALL REPAIR AND THE FAILURE CONTINUES TO HAPPEN, AND IT IS WORSE THAN IT WAS BEFORE THE REPAIR WAS DONE. THE CONTACT STATED WHEN THE ROAD IS WET HE LIGHTLY DEPRESSES THE BRAKE AND IT FEELS AS IF HIS VEHICLE ACCELERATES INSTEAD OF STOPPING. THE FAILURE HAPPENS WHEN DRIVING APPROXIMATELY 20MPH. THE CONTACT CALLED THE DEALER AND HE LEFT A MESSAGE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT IS A 5,200. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320104March 16, 2010
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION OR SURGE WHILE GOING OVER A POTHOLE OR BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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