Toyota Prius Complaints (2017)

133 consumer complaints on file.

#11123162August 29, 2018
SERVICE BRAKES
WHIRLING SOUND EMANATING FROM FRONT AREA... GOT PROGRESSIVELY WORSE. FINALLY TOOK TO DEALERSHIP, EVEN THOUGH NO WARNING LIGHTS, AND THEY INDICATED BRAKE ACTUATOR BAD, TO THE TUNE OF $3400. SO I GAVE MY OTHER PRIUS (06) TO MY DAUGHTER TO DRIVE AND SAME NOISE, SO NOW HAVE TWO FAIRLY YOUNG (FOR A TOYOTA) PAPERWEIGHTS, SINCE SERVICE MANAGER SAID UNSAFE TO DRIVE. COMPLAINED TO CORPORATE AND THEY SAID EXTENDED WARRANTY OUT OF TIME. THIS IN UNACCEPTABLE FOR THIS AGE OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122418August 26, 2018
VISIBILITY/WIPER
SUMMARY: HAVE OWNED MY PRIUS PRIME FOR EIGHT MONTHS AND HAVE NEEDED TO REPAIR ONE WINDSHIELD CHIP, REPLACE MY WINDSHIELD ONCE, AND CURRENTLY HAVE ANOTHER CRACK THAT CANNOT BE REPAIRED. DETAILS: PURCHASED MY PRIUS PRIME DEC 10, 2017. ON DEC 20, 2017, GOT A CHIP IN MY WINDSHIELD WHILE DRIVING TO WORK ALONG THE LOCAL HIGHWAY AND WAS ABLE TO GET IT REPAIRED SAME-DAY. IN JUNE 2018, GOT ANOTHER CHIP IN MY WINDSHIELD AND THE CRACK SPREAD BEYOND REPAIR ALMOST IMMEDIATELY. STARTED THE PROCESS TO HAVE IT REPLACED AND IT TOOK APPROXIMATELY SIX WEEKS AND THREE APPOINTMENTS WITH SAFELITE BEFORE THEY HAD THE CORRECT WINDSHIELD WITH THE CORRECT PARTS. ACCORDING TO SAFELITE, TOYOTA HAD CHANGED THE DESIGN OF THE WINDSHIELD AND THE NEW DESIGN WAS ON BACKORDER. PAID MY $500 DEDUCTIBLE FOR THIS REPLACEMENT. ON AUGUST 8, 2018, JUST A FEW WEEKS AFTER REPLACING THE WINDSHIELD, I GOT ANOTHER CHIP THAT ALSO SPREAD BEYOND REPAIR IMMEDIATELY. AS OF THIS WRITING, I HAVE NOT YET REPLACED THE WINDSHIELD FOR THE SECOND TIME. AFTER DOING RESEARCH, I FOUND THERE IS A CLASS ACTION LAWSUIT, FILED IN MARCH 2018, RELATED TO THESE DEFECTIVE WINDSHIELDS. ATTACHED ARE RECEIPTS FROM SAFELITE SHOWING THE CHIP REPAIR, PAYMENT OF MY DEDUCTIBLE, AND PICTURES OF THE CURRENT CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121905August 23, 2018
VISIBILITY/WIPER
WHILE DRIVING APPROXIMATELY 30 MPH ON A SURFACE STREET, I HEARD A LOUD NOISE AND A CRACK APPEARED AT THE RIGHT EDGE OF THE WINDSHIELD, ADVANCING LEFTWARD UP AND THEN ACROSS THE WINDSHIELD AND INTO MY LINE OF SIGHT IN THE DRIVER'S SEAT. I DID NOT SEE ANYTHING HIT THE WINDSHIELD AND HAVE NEVER HEARD A SOUND LIKE THAT IN NEARLY 50 YEARS OF DRIVING. AFTER RESEARCHING REPLACEMENT WINDSHIELDS, I DISCOVERED THAT THEY ARE BACK ORDERED BECAUSE SO MANY PRIUS OWNERS ARE HAVING TO REPLACE WINDSHIELDS. IN FACT, A CLASS ACTION LAWSUIT RELATED TO THESE DEFECTIVE WINDSHIELDS WAS FILED THIS MARCH. (SEE HTTPS://WWW.COURTHOUSENEWS.COM/WP-CONTENT/UPLOADS/2018/03/TOYOTA.CA_.PDF ) I AM NOW DRIVING WITH WHAT I FEAR IS A SAFETY HAZARD TO ME AND ANY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121583August 22, 2018
STRUCTURE:BODY
WINDSHIELD CRACKS FROM IMPACT WITH SMALL ROCKS. IN THE PAST WEEK, MY WINDSHIELD WAS IMPACTED TWICE BY SMALL ROCKS. BOTH TIMES THE WINDSHIELD WAS DAMAGED. BOTH TIMES I WAS DRIVING APPROXIMATELY 50 MILES PER HOUR ON A HIGHWAY. THE WINDHIELD IS THE PROBLEM. I REALIZE A ROCK MIGHT DAMAGE A WINDSHIELD BUT THE GLASS IN MY PRIUS IS MUCH MORE SUSCEPTIBLE TO DAMAGE THAN IS ACCEPTABLE. LUCKILY I GOT BOTH CRACKS REPAIRED BEFORE THE DAMAGE COULD SPREAD AND CAUSE SAFETY ISSUES. (I BOUGHT MY PRIUS THREE MONTHS AGO; IT HAS 5,000 MILES.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121789August 22, 2018
VISIBILITY/WIPER
IN EARLY OR MID MAY 2018, WHEN MY NEW 2017 TOYOTA PRIUS PRIME HAD LESS THAN OR APPROX. 10,000 MILES ON IT AND WHEN I WAS GETTING INTO MY CAR ONE SUNNY MORNING IN MY GATED PARKING LOT, I FIRST NOTICED A VERY THIN VERTICAL CRACK (CIRCA 2-3 INCHES) ON MY WINDSHIELD - STARTING AT THE VERY BOTTOM OF THE WINDSHIELD BELOW MY WIPERS. THE CRACK WAS LOCATED IN THE MIDDLE OF THE GLASS, I.E. BETWEEN DRIVER & PASSENGER. THE CAR WAS STATIONARY, AND HAD SAT IN MY PARKING SPOT FOR THE LAST DAY OR TWO, AND THEN ON THIS MAY MORNING, THERE WAS A CRACK. NO CHIP MARK HAD EXISTED PRIOR TO THIS, AND NO ROCK HAD HIT IT WHEN I DROVE IT LAST. THERE WAS NO LARGE TREE NEAR MY PARKING SPOT, PLUS NOTHING WAS ON THE WINDSHIELD WHEN I GOT TO MY CAR THAT MORNING, SO NOTHING FELL ON IT. IN LESS THAN A WEEK, THE DAMAGE ON THE GLASS GREW LARGER (6 INCHES) AND WAS SPREADING. I TOOK MY CAR IN FOR 10,000 MILE SERVICE PER TOYOTACARE, BUT TOYOTA DENIED WARRANTY COVERAGE FOR THE REPAIR OR REPLACEMENT OF ITS FRAGILE PRIUS PRIME'S WINDSHIELD, DESPITE IT BEING WITHIN THE WARRANTY PERIOD AND THE DEFECT MANIFESTING ITSELF WHEN THE CAR WAS STATIONARY. WITHIN THE NEXT FEW DAYS, THE CRACK GREW AND SPREAD LARGER, EVENTUALLY TURNING 90 DEGREES AND EXPANDING HORIZONTALLY. IN LATE MAY OR EARLY JUNE 2018, I REPLACED THE WINDSHIELD VIA SAFELITE AUTO. THE TOTAL BALANCE OF THE FIRST REPLACEMENT WAS ABOUT $800 - I.E. THE REPLACEMENT COST WAS ABOUT $400, BUT I WAS TOLD MORE MONEY WAS NEEDED TO PROPERLY FIX CAMERA (ADAS) PROBLEMS CAUSED BY REPLACING THE WINDSHIELD. IN JUNE 2018, THE NEW WINDSHIELD CRACKED, ALMOST 1 OR 2 WEEKS AFTER I JUST HAD IT REPLACED. WHILE DRIVING ON THE HIGHWAY, I NOTICED A TINY OBJECT HIT MY WINDSHIELD. I CONTACTED THE DEALER. IN AUGUST 2018, THE DEALERSHIP SAID IT KNEW OF NO PROBLEMS WITH THE 2017 TOYOTA PRIUS WINDSHIELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121790August 22, 2018
VISIBILITY/WIPER
IN EARLY OR MID MAY 2018, WHEN MY NEW 2017 TOYOTA PRIUS PRIME HAD LESS THAN OR APPROX. 10,000 MILES ON IT AND WHEN I WAS GETTING INTO MY CAR ONE SUNNY MORNING IN MY GATED PARKING LOT, I FIRST NOTICED A VERY THIN VERTICAL CRACK (CIRCA 2-3 INCHES) ON MY WINDSHIELD - STARTING AT THE VERY BOTTOM OF THE WINDSHIELD BELOW MY WIPERS. THE CRACK WAS LOCATED IN THE MIDDLE OF THE GLASS, I.E. BETWEEN DRIVER & PASSENGER. THE CAR WAS STATIONARY, AND HAD SAT IN MY PARKING SPOT FOR THE LAST DAY OR TWO, AND THEN ON THIS MAY MORNING, THERE WAS A CRACK. NO CHIP MARK HAD EXISTED PRIOR TO THIS, AND NO ROCK HAD HIT IT WHEN I DROVE IT LAST. THERE WAS NO LARGE TREE NEAR MY PARKING SPOT, PLUS NOTHING WAS ON THE WINDSHIELD WHEN I GOT TO MY CAR THAT MORNING, SO NOTHING FELL ON IT. IN LESS THAN A WEEK, THE DAMAGE ON THE GLASS GREW LARGER (6 INCHES) AND WAS SPREADING. I TOOK MY CAR IN FOR 10,000 MILE SERVICE PER TOYOTACARE, BUT TOYOTA DENIED WARRANTY COVERAGE FOR THE REPAIR OR REPLACEMENT OF ITS FRAGILE PRIUS PRIME'S WINDSHIELD, DESPITE IT BEING WITHIN THE WARRANTY PERIOD AND THE DEFECT MANIFESTING ITSELF WHEN THE CAR WAS STATIONARY. WITHIN THE NEXT FEW DAYS, THE CRACK GREW AND SPREAD LARGER, EVENTUALLY TURNING 90 DEGREES AND EXPANDING HORIZONTALLY. IN LATE MAY OR EARLY JUNE 2018, I REPLACED THE WINDSHIELD VIA SAFELITE AUTO. THE TOTAL BALANCE OF THE FIRST REPLACEMENT WAS ABOUT $800 - I.E. THE REPLACEMENT COST WAS ABOUT $400, BUT I WAS TOLD MORE MONEY WAS NEEDED TO PROPERLY FIX CAMERA (ADAS) PROBLEMS CAUSED BY REPLACING THE WINDSHIELD. IN JUNE 2018, THE NEW WINDSHIELD CRACKED, ALMOST 1 OR 2 WEEKS AFTER I JUST HAD IT REPLACED. WHILE DRIVING ON THE HIGHWAY, I NOTICED A TINY OBJECT HIT MY WINDSHIELD. I CONTACTED THE DEALER. IN AUGUST 2018, THE DEALERSHIP SAID IT KNEW OF NO PROBLEMS WITH THE 2017 TOYOTA PRIUS WINDSHIELDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118443August 8, 2018
STRUCTURE:BODY, SEATS, SUSPENSION
CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO SQUEAKS WHEN IN A CERTAIN POSITION. SQUEAKING/CREAKING FROM REAR LEFT SIDE OF THE CAR CAN BE DANGEROUS IF COMING FROM THE WHEEL AREA OR SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118193August 6, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE STARTED NORMALLY BUT WHEN I REACHED ABOUT TWO BLOCKS FROM MY HOUSE, THE PRIUS STARTED TO ACT AS IF THE ELECTRIC MOTORS WERE NOT ENGAGING. THE ENGINE DID NOT ENGAGE EITHER AND THE GAS PEDAL WAS UNRESPONSIVE. THE FIRST TIME THIS OCCURRED, I WAS STUCK IN THE MIDDLE OF A 4-WAY INTERSECTION UNTIL I SHUT DOWN THE VEHICLE AND RESTARTED IT. AFTER I RESTARTED THE PRIUS, IT CONTINUED BEHAVING ERRATICALLY. IT SOUNDED AND FELT LIKE THE GAS MOTOR HAD ENGAGED BUT THE ELECTRIC MOTOR HAD NOT. IT ALSO FELT LIKE THE TRANSMISSION WAS SLIPPING/NOT ENGAGING AND I HAD TO REV THE MOTOR TO GET THE TRANSMISSION TO ENGAGE (WHICH IT DID WITH A KICK LIKE IT WAS BEING PUT INTO GEAR). THIS HAS HAPPENED 3 TIMES SO FAR. I HAD A PASSENGER IN THE VEHICLE ON THE LAST INCIDENT. I HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP 3 TIMES, BUT THEY ARE UNABLE TO FIND ANY ISSUES WITH THE VEHICLE. I REACHED OUT TO TOYOTA TO SEE IF THEY COULD ADDRESS THE ISSUE, BUT THEY SAID THAT THEIR FIELD TECH WAS UNABLE TO FIND ANY PROBLEM. I AM WORRIED THAT THIS CAR WILL FAIL IN TRAFFIC AND CAUSE AN ACCIDENT. THE INCIDENT DATES ARE JUNE 20, JULY 2 AND JULY 27, 2018. THE ONLY INDICATION THAT SOMETHING WAS ABNORMAL ON JULY THE 27TH. WAS A LOWER MPG READING ON MY DISPLAY. OTHER THAN THAT, THERE WAS NO WARNING OR ERROR CODES DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111877July 17, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR STARTED BY ITSELF WHEN IT WAS PARKED IN A DRIVEWAY IN HOT WEATHER IN THE SUN. MY KEY FOB DOES NOT HAVE A REMOTE STARTING MECHANISM - ONLY DOOR UNLOCK AND LOCK CAPABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111676July 16, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE ENGINE AUTOMATICALLY STARTED. KOONS ARLINGTON TOYOTA (4045 LEE HWY, ARLINGTON, VA 22207, (703) 522-6000) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100283June 6, 2018
VISIBILITY/WIPER
I PULLED INTO THE CAR PORT AND PUT MY CAR IN PARK. I THEN HEAR A POP SOUND AND SAW THE SMALL HATCH WINDOW WAS SPIDER WEB CRACKED COMPLETELY ACROSS THE ENTIRE LENGTH OF THE SMALL WINDOW. I WENT OUT TO INSPECT THE REAR WINDOW AND IT HAD CRACKED AND FALLEN APART ON THE SIDES AND PART WAY ACROSS THE TOP. A WEEK EARLIER, I WENT TO GET IN MY CAR AND SAW A CRACK GOING ACROSS THE FRONT WINDSHIELD THAT WASN'T THERE THE PREVIOUS DAY. THERE WAS NO SIGNS OF ROCK OR OTHER OBJECTS HITTING THE WINDSHIELD CAUSING IT TO CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098247May 28, 2018
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE
IN MODERATE TO HEAVY RAIN WITH THE TOYOTA DYNAMIC CRUISE CONTROL ENGAGED ON THE HIGHWAY BETWEEN 55 AND 70 MPH, THE PRIUS HAS DANGEROUSLY ACCELERATED ITSELF TOWARDS A CAR IMMEDIATELY IN FRONT OF MY CAR AND WOULD HAVE CREATED A FRONT-TO-REAR COLLISION IF I WAS NOT EXTREMELY VIGILANT AND MANUALLY BRAKED AND CANCELED THE ADAPTIVE CRUISE SYSTEM WITHIN 10-20 FEET OF THE CAR IN FRONT OF ME. THE SYSTEM SEEMS TO OPERATE BLINDLY IN MODERATE TO HEAVY RAIN AND WILL ACCELERATE TO USER-SET SPEED EVEN WHEN A CAR IS TRAVELING SLOWER IMMEDIATELY IN FRONT OF MY VEHICLE. I STRONGLY SUSPECT THE PRE-COLLISION BRAKING IS FAILING AT THE SAME TIME AS THE DYNAMIC CRUISE (IN RAIN) SINCE IT RELIES ON THE SAME COMPONENTS. THE PRIUS PRIME NEEDS TO BE REPROGRAMMED TO NOT ALLOW DYNAMIC CRUISE ENGAGEMENT IN MODERATE TO HEAVY RAIN. THIS IS A VERY DANGEROUS SITUATION BECAUSE DRIVER VISIBILITY IS ALREADY IMPAIRED UNDER THESE CONDITIONS. IF THIS DID NOT OCCUR MULTIPLE TIMES, I WOULD NOT HAVE BELIEVED IT WAS ACTUALLY HAPPENING. THE PRIUS MANUAL SAYS THAT RAIN CAN CAUSE THE SYSTEM TO NOT BEHAVE AS INTENDED; HOWEVER, IN THAT CASE IT NEEDS TO BE AUTOMATICALLY DISABLED SO IT DOES NOT CREATE A VERY FALSE SENSE OF SECURITY. THIS IS GOING TO COST LIVES IF IT'S NOT REPROGRAMMED. I WOULD BE SURPRISED IF THIS WAS THE ONLY TOYOTA THAT EXHIBITS THIS DANGEROUS BEHAVIOR. I STRONGLY BELIEVE THAT LIVES CAN BE SAVED WITH A SIMPLE REPROGRAM OF THE SYSTEM TO NOT ALLOW OPERATION UNDER CONDITIONS THAT CAN CREATE UNINTENDED ACCELERATION INTO A SLOWER MOVING VEHICLE. TOYOTA SHOULD SAVE THEMSELVES MILLIONS IN POTENTIAL LIABILITY AND TAKE THIS SUGGESTION SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096677May 18, 2018
UNKNOWN OR OTHER
WHEN IT RAINS THE COLLISION DETECTION SYSTEM GIVES OFF FALSE WARNINGS. THE INTELLIGENCE CLEARANCE SONAR (ICS) SYSTEM GIVES AN ERROR AND IS UNRELIABLE. THIS IS A SAFETY ISSUE AND HAS BEEN REPORTED BY MULTIPLE PRIUS OWNER WITH THE ICS SYSTEM: HTTPS://PRIUSCHAT.COM/THREADS/CLEAN-PARKING-ASSIST-SENSOR-AND-INTELLIGENT-CLEARANCE-SONAR-ISSUE.182931/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096751May 18, 2018
WHEELS
I HAVE 9150 MILES ON MY CAR. GOING 80MPH ON THE HIGHWAY MY RIGHT REAR TIRE BLEW OUT. THE TIRES ARE TOYO NANOENERGY A29. THE TIRE BLEW OUT ON THE SIDE OF THE TIRE FACING THE CAR. I DID NOT HIT ANYTHING. TOYOTA REFUSED TO PAY FOR THE TIRE EVEN THOUGH THEY ARE STILL UNDER WARRANTY. THEY EVEN CHARGED ME FOR LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090031April 25, 2018
FUEL/PROPULSION SYSTEM, WHEELS
ON I-75 @70 MILES/HR, WITH AROUND 800 MILEAGE NEW PRIUS, TOYO TIRE OF THE REAR TIRE POPPED OUT AND ROLLED ON THE I-75 WITHOUT ANY WARNING LIGHTS BUT WITH SOME GAS SMELL, PUTTING ALL THE OCCUPANTS TO HIGH RISK OF CRASH ON THE BUSIEST FREEWAY, AND THE AGONY OF THE INCIDENT. I TOWED MY PRIUS TO VALDOSTA TOYOTA, EVEN THOUGH TOYOTA CARE SHOULD COVER ROADSIDE ASSISTANCE, THEY CHARGED ME FOR TOWING AND PUTTING NEW TIRE. THERE WAS A PROBLEM WITH THE PRIUS GAS SYSTEM OR TOYO TIRE OF PRIUS. AFTER AROUND 100 MILES I TRIED TO PUT IN GAS, PRIUS TANK DIDN'T TAKE GAS, WENT TO CLEAR WATER TOYOTA AND GOT IT REPAIRED, DESPITE EXPLAINING TOYOTA CARE AND LESS THAN 1K MILEAGE, THEY CHARGED ME FOR REPAIR. CONTACTED TOYOTA CARE AND MY LOCAL DEALER, THEY SAID VALDOSTA AND CLEAR WATER TOYOTA SHOULD NOT HAVE CHARGED. THE DEALERS SAY TOYOTA CARE NEED TO REIMBURSE THE REPAIRS AT LEAST, AS THEY CAN'T COMPENSATE THE AGONY OF LOSING A TIRE IN THE MIDDLE OF THE FREEWAY. TOYOTA CARE DOESN'T EVEN BOTHER TO REGISTER A COMPLAINT AND INVESTIGATE THE ISSUE AND DETERMINE PRIUS GAS SYSTEM OR TOYO TIRE IS UNDER FAULT. EVEN AFTER GOING THROUGH 3 TOYOTA DEALERS AND CONTACTING TOYOTA MANY TIMES, THERE IS NO SOLUTION, SO A) WHO INVESTIGATES THE ISSUE? B) HOW TO ENSURE TOYOTACARE FOLLOWS THEIR PLAN? C) HOW TO BRING RESPONSIBILITY TO TOYOTA OR TOYO, THEIR SUPPLIER, SHOULD BE UNDER WARRANTY AS PART OF THE CAR WARRANTY? D) HOW TO ENSURE THE KINDS OF HORRIFYING INCIDENTS DO NOT HAPPEN TO ANY OTHER FAMILY IN FUTURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089070April 20, 2018
STRUCTURE:BODY
THE WINDSHIELD OF OUR 2017 PRIUS PRIME SUSTAINED DAMAGE WHILE TRAVELING ON A HIGHWAY. THE STONE WAS PEA SIZED AND SHOULD NOT HAVE CRACKED THE WINDSHIELD AT THE SPEED OF 50MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074773April 5, 2018
SUSPENSION, STEERING
2017 TOYOTA PRIUS TWO. CONSUMER WRITES IN REGARDS TO SWAYING AND WOBBLING WHILE VEHICLE IS IN MOTION. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080423March 21, 2018
VISIBILITY/WIPER
TRAVELING AT APPROXIMATELY 35 MPH, A SMALL ROCK THROWN UP BY ONCOMING TRAFFIC HIT THE LOWER LEFT EDGE OF THE WINDSHIELD, A LARGE CRACK EXTENDING MORE THAN HALFWAY ACROSS THE DRIVERS SIDE WINDSHIELD APPEARED. THIS APPEARS TO BE A COMMON ISSUE WITH NEWER TOYOTA HYBRIDS. TOYOTA DEALERSHIP HAS QUOTED $1500 TO REPLACE WINDSHIELD AND RE-CALIBRATE SAFETY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076626March 7, 2018
EXTERIOR LIGHTING
BRIGHT LED HEADLIGHTS ISN'T THE ISSUE JUST WITH MY PRIUS PRIME BUT WITH ALMOST ALL NEW VEHICLES ON THE ROAD THAT I PRESUME HAVE LED LIGHTS. THE LIGHTS ARE SO BRIGHT THAT IT BOTHERS THE DRIVER OF THE ONCOMING VEHICLE OR TRAFFIC. I FACE THAT ISSUE WHILE DRIVING AND CAN IMAGINE THE SAME WITH THE DRIVER OF THE ONCOMING VEHICLE. THERE ARE INSTANCES WHEN DRIVERS FLASH THEIR HEADLIGHTS ASKING TO USE LOW-BEAM WHILE I AM ALREADY USING THE LOW-BEAM LIGHT SETTING. LAST NIGHT 3/6/2018, AN IRRITATED DRIVERS JUST BRUSHED OFF MY CAR ON A COUNTY ROAD THINKING THAT I AM NOT RESPONDING TO HIS FLASHING LIGHT SIGNAL OR ASK TO USE LOW-BEAM ON MY CAR. I SEE EXCESSIVE BRIGHT LIGHTS ON NEWER CARS AS A SAFETY ISSUE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071984February 9, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SPUN OUT OF CONTROL. THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO TOYOTA OF POWAY (13631 POWAY RD, POWAY, CA 92064), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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