Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10721667May 27, 2015
SERVICE BRAKES
EXPERIENCE INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES INCREASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721052May 22, 2015
SERVICE BRAKES
I HAVE OWNED TWO PRIUS AND BOTH OF THEM HAVE HAD THE SAME BREAKING ISSUE. WHEN YOU ARE AT LOWER SPEEDS AND HIT A POTHOLE OR BIG BUMP WHILE BREAKING, THERE'S A SUDDEN 'JOLT' AND IT FEELS AS IF THE BREAKS HAVE BEEN COMPLETELY RELEASED MOMENTARILY. IT ALMOST FEELS AS THE CAR LURCHES FORWARD. I TRY TO AVOID POTHOLES, ETC ANYWAYS, BUT I AM EXTRA VIGILANT BECAUSE OF THIS ISSUE AS I FEEL IT HEIGHTENS THE CHANCE OF A CRASH DUE TO INCREASED DECELERATION TIME. LAST NIGHT, I WAS COMING UP TO AN INTERSECTION THAT HAD A YIELD SIGN. THE CAR IN-FRONT OF ME STOPPED. I HIT MY BREAKS, BUT WHILE BREAKING, I HIT A POTHOLE (IT AS DARK SO I COULDN'T SEE IT) MY BREAKS SUDDENLY BEHAVED AS DESCRIBED ABOVE - THEY LET GO FOR A MOMENT AND THE CAR SOMEWHAT JOLTED FORWARD. I WAS UNABLE TO STOP IN-TIME AND REAR-ENDED THE DRIVER AHEAD OF ME. I WAS ALWAYS AFRAID THAT BECAUSE OF THIS BREAKING ISSUE THAT THIS WOULD HAPPEN - AND NOW IT HAS. I KNOW THERE WAS A PREVIOUS INVESTIGATION AND A PARTIAL RECALL BUT IT DIDN'T AFFECT ALL OF THE 2010 PRODUCTION VEHICLES, JUST A PORTION. I FEEL THIS NEEDS TO BE RE-INVESTIGATED AS MY CAR AND COUNTLESS OTHER CARS (BOTH INVOLVED AND NOT INVOLVED IN THE LAST RECALL) ARE (STILL) MALFUNCTIONING WHEN IT COMES TO THE BREAKING SYSTEM AT SLOWER SPEEDS WHEN ON ROUGH ROADS / ENCOUNTERING POTHOLES / BUMPS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717593May 21, 2015
ENGINE
SERIOUS OIL CONSUMPTION. TOOK IT TO THREE DIFFERENT TOYOTA DEALERSHIPS AND THEY ALL HAVE SAID THE OIL CONSUMPTION IS WITHIN NORMAL LIMITS. HAVE TO ADD OIL EVERY1000 MILES. I NEVER HAD TO ADD OIL TO A CAR AND THIS MY THIRD TOYOTA. THE THIRD DEALERSHIP EVEN TOLD ME TO TRADE IT IN AND GET A NEW ONE. I HAVE SEEN OTHERS COMPLAIN ABOUT THIS ON CARCOMPLAINTS.COM. TOYOTA SHOULD PAY TO REPAIR THE POSITIONS/ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717646May 21, 2015
SERVICE BRAKES
HAVE OWNED THE CAR SINCE NEW IN 2010. BRAKES EXHIBIT THE SAME ISSUE MENTIONED IN OTHER COMPLAINTS I.E. WHEN GOING OVER BUMPY ROADS, BRAKES "RELEASE" AND RE-ENGAGE CAUSING THE CAR TO NOT STOP QUICKLY. HAD SOFTWARE RECALL DONE BUT DID NOT SIGNIFICANTLY AFFECT. HAVE JUST BEEN LIVING WITH IT BUT AFTER SEEING ALL OTHER COMPLAINTS, THOUGHT I WOULD WEIGH IN WITH THE SAME PROBLEM AS IT APPEARS TO BE A COMMON ISSUE WITH A DESIGN FLAW OF SOME SORT THAT NEEDS TO BE ADDRESSED FOR SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717660May 21, 2015
EXTERIOR LIGHTING
THIS WAS APPROXIMATELY THE DATE WHEN MY FIRST HEADLIGHT BLEW. THE OTHER HEADLIGHT BLEW WITHIN A COUPLE MONTHS. I WENT FOR THREE YEARS CHANGING HEADLIGHTS EVERY SIX MONTHS OR SO. TWICE, BOTH HEADLIGHTS BLEW AND I HAD TO UNSAFELY DRIVE HOME (70 MILES) WITH MY BRIGHTS ON. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT THIS MODEL AND YEAR HAD A WIRING HARNESS "BULLET" AND THE COST TO REPLACE IT WAS ON ME. AT THE TIME, THAT WAS ALMOST $400, WHICH I DID NOT HAVE. THIS ISSUE HAS CAUSE ME TO REPLACE ONE (SOMETIMES BOTH) HEADLIGHTS EVERY SIX MONTHS (IF I'M LUCKY TO GO THAT LONG). IT HAS ALSO CAUSED THE HEADLIGHT HOUSING TO OVERHEAT AND HAS MADE THE INSIDE OF THE HOUSING "FUZZY." THIS, IN TURN, MAKES IT NEARLY IMPOSSIBLE TO SEE IN THE DARK WITH JUST MY DIM LIGHTS ON SO DRIVING AT NIGHT IS DANGEROUS. TOYOTA NEEDS TO MAKE THIS A RECALL BECAUSE IT IS DANGEROUS. BOTH HEADLIGHTS GOING OUT AT ONE TIME BECAUSE OF A FAULTY WIRING HARNESS CREATES A DANGEROUS SITUATION. HAVING TO DRIVE WITH MY BRIGHTS ON CREATES A DANGEROUS SITUATION FOR ONCOMING TRAFFIC. DRIVING AT NIGHT WITH MY DIMS ON IS LIKE DRIVING WITH NO LIGHTS ON AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717753May 21, 2015
EXTERIOR LIGHTING
VEHICLE'S BRAKE LAMP BULBS STOPPED WORKING (HEADLAMPS ON/OFF NO CHANGE EXCEPT THE UPPER BULB ON THE REAR LIGHTS ARE ILLUMINATED W/HEADLAMPS/HIGH BEAMS ON AS THEY SHOULD BE WHILE THE REST OF THE LIGHT IS INDIFFERENT TO BRAKE PEDAL APPLICATION, CHANGING FROM PARK/DRIVE ETC). THE BULBS WERE REPLACED BUT THE ISSUE PERSISTS, SUSPECT IT IS SOMETHING TO DO WITH THE WIRING HARNESS. PLEASE REMEDY BECAUSE ANY ELECTRICAL DIAGNOSTIC IS HUNDREDS OF DOLLARS AT THE DEALERSHIP AND MAY NOT EVEN BE OBLIGATORY IF A KNOWN ISSUE & COST EFFECTIVE SOLUTION EXIST. REGARDLESS OF COST TOYOTA SHOULD OFFER ANY REMEDY THAT PROTECTS THE SAFETY OF THEIR CONSUMERS. I JUST DON'T WANT TO HAVE TO PAY A BUNCH OF MONEY TO DETERMINE THE PROBLEM WAS A LOOSE SCREW. ANYWAY, FAULTY BRAKE/TAIL LIGHTS INCREASE THE POSSIBILITY OF COLLISION & ENDANGER OTHER DRIVERS WHEN A DEFECT OF THIS NATURE PRESENTS ITSELF. BOTH RIGHT & LEFT ARE AFFECTED, THERE IS NO VISIBLE WARNING THE VEHICLE IS SLOWING RATHER THAN DRIVING, STOPPED, IDLING, OR ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717434May 20, 2015
SERVICE BRAKES
CAR CAME OUT OF THE CAR WASH AND AS I GOT READY TO PULL OUT THE BRAKE LIGHT CAME ON AND THERE WAS A RAPID BEEP. PUSHED ON THE BRAKES AND FELT NO RESISTANCE LIKE BRAKES DID NOT EXIST. HAD THE CAR TOWED TO THE DEALER (RIGHT TOYOTA ON FRANK LLOYD - SCOTTSDALE AZ) - DEALER RAN A SOFTWARE TO FIX IT (PART OF A RECALL) BUT THAT DID NOT FI X THE ISSUE. DEALER ASKED ME TO HAVE HYDRO BOOSTER PUMP AND THE ASSEMBLY REPLACED - THEY CHARGED ME $4200 FOR PARTS AND LABOR. I WAS FORCED TO PAY AS THEY SAID THEY TRIED TO FIX IT THROUGHT HE SOFTWARE BUT IT DID NOT. I FEEL THAT TOYOTA IS REPSONSIBLE FOR THE SYSTEM FAILURE - THE BRAKES ARE CRITICAL - THEY SUDDENLY STOPED WORKING. IT COULD HAVE BEEN FATAL IF I WAS ON THE ROAD WHEN IT HAPPENED. THE FAILURE SHOULD BE GRADUAL AND THERE SHOULD BE A CERTAIN WARNING IF THE PUMP WAS MALFUNCTIONING. I NEED YOUR HELP IN RESOLVING THIS. TOYOTA SHOULD BE RESPONSIBELF RO PAYING THE INVOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717031May 18, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN FLASHING THE LOW BEAMS/HIGH BEAMS ON/OFF I ROUTINELY BLOW THE LOW BEAM BULBS. NOT BOTH AT THE SAME TIME BUT EVENTUALLY BOTH WILL BLOW. I UNDERSTAND FROM READING FORUMS THAT THIS IS A KNOWN PROBLEM HOWEVER TOYOTA WILL NOT ADDRESS IT UNLESS YOU ARE UNDER THE 36K WARRANTY. THIS SHOULD BE A MANDATORY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716974May 17, 2015
ENGINE
BURNING OIL 1 QUART EVERY 1000 MILES. OIL CONSUMPTION. PISTON ISSUE. REQUIRES PISTON RINGS REPLACEMENT. SMELL BURNING OIL IN AIR VENTS. COST OF REPAIR AT $7,000 PER TOYOTA. TOYOTA SAYS OIL CONSUMPTION WITHIN NORMAL LIMITS. THIS IS WRONG. REQUEST TOYOTA TO REPAIR VEHICLE AND TOYOTA TO PAY FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715561May 10, 2015
SERVICE BRAKES
I HAVE NOTICE A DEFINITE RELEASE IN BRAKING ACTION WHEN MY 2010 PRIUS GOES OVER A PATCH OF BUMPY ROAD, WITHIN 1 MINUTE OF LEAVING MY HOME AND GOING DOWN THE BLOCK. I EXPERIENCE THIS "RELEASE" OF BRAKING AS A SUDDEN BRIEF ACCELERATION THAT OCCURS WHILE THERE IS PRESSURE ON THE BRAKE PEDAL TO SLOW DOWN WHILE GOING OVER THE BUMPY PATCH OF ROAD ( A 20 FOOT STRETCH OF ROAD WITH NUMEROUS SHALLOW POTHOLES). I BOUGH THIS CAR USED IN SEPTEMBER 2013. (IT HAD 80,000 MILES ON IT AND A HISTORY OF TRAVEL OVER GRAVEL ROADS). ON MARCH 20, 2014, THE LOCAL DEALER DID THE E0E RECALL REPAIR ON THE MOTOR GENERATOR ECU AND THE POWER MANAGEMENT ECU, TO CORRECT ISSUES RELATED TO HARD ACCELERATION. AT THE SAME TIME, THE DEALER DID THE OLDER TOYOTA RECALL REPAIR ON THE BRAKE PRESSURE ACCUMULATOR ISSUE. I HAVE NOT NOTICED THIS BRAKING RELEASE ISSUE LATER IN THE DAY. IT SEEMS TO BE MOST NOTICEABLE FIRST THING IN THE MORNING, IN THE FIRST MINUTE OR TWO OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714801May 6, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I RECENTLY REPLACED ONE OF THE LOW BEAM HEADLIGHTS, ONLY TO DISCOVER A FEW WEEKS LATER THAT BOTH OF THE LOW BEAMS HAD BURNED OUT. I'VE NEVER HAD TWO HEADLIGHTS BURN OUT AT THE SAME TIME! TONIGHT I DISCOVERED THAT ANOTHER OF THE LOW BEAMS HAS BURNED OUT. THAT MEANS THAT THIS BULB BURNED OUT IN LESS THAN TWO MONTHS AND ONLY ABOUT 1000 MILES. I AM AFRAID TO USE MY HEADLIGHTS DURING THE DAYTIME FOR FEAR THAT THEY WILL BURN OUT AND NOT BE AVAILABLE WHEN I NEED THEM TO SEE AGAIN AT NIGHT. THIS MUST BE A WIRING/CONFIGURATION DEFECT! PLEASE DO SOMETHING ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714161May 2, 2015
SERVICE BRAKES, POWER TRAIN, AIR BAGS
I HAD JUST PULLED INTO THE GARAGE AND WAS AT A COMPLETE STOP WHEN THE CAR SURGED FORWARD AND SLAMMED INTO TO THE BACK OF THE GARAGE, I WOULD TIP OVERATTEMPTED TO STOP THE CAR WITH THE BRAKES AND THEY WERE NOT WORKING SO I SHIFTED THE CAR TO REVERSE AND IT SPEED OUT OF THE GARAGE UP AN EMBANKMENT INTO A FENCE. IT. WAS UP ON IT'S SIDE AND I WAS AFRAID THAT IT WOULD TIP OVER SO IN AN ATTEMPT TO BRING IT DOWN LEVEL I SHIFTED TO DRIVE AND IT SPEED OFF FORWARD IT THEN JUMPED A ROW OF BUSHES INTO THE FRONT YARD AND DID A LARGE CIRCLE IN THE FRONT YARD MISSING THREE LARGE PINE TREES AND HITTING A SMALL TREE THAT ENDED UP STOPPING THE CAR AND DEPLOYED THE AIR BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10713445April 28, 2015
EXTERIOR LIGHTING
I PURCHASED THE TOYOTA CERTIFIED PRE-OWNED PRIUS IN JULY 2013. I FIRST HAD AN ISSUE WITH THE HEADLIGHT IN AUGUST 2014 WHEN THE HEADLIGHT KEPT COMING LOOSE FROM IT'S CASING. THIS HAPPENED AGAIN ON APRIL 24, 2015 ONLY THIS TIME THE HEADLIGHT FELL TO REST ON SOME PLASTIC AND CAUSED THE HEADLIGHT ASSEMBLY TO START ON FIRE. NO ONE WAS INJURED. I USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. I BELIEVE THE SOCKET PART OF THE HEADLIGHT ASSEMBLY WAS DEFECTIVE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10713158April 27, 2015
EXTERIOR LIGHTING
SINCE OWNING THE VEHICLE, I HAVE EXPERIENCED THE LOW BEAM HEADLIGHTS BURN OUT WITHIN 9 MONTHS. RECENTLY, ONE BULB BURNED OUT WITHIN 3 MONTHS. I WAS PULLED OVER BY THE CITY POLICE, DRIVING WITH ONE HEADLIGHT OUT IS NOT ONLY A SAFETY ISSUE, BUT COULD RESULT IN A CITATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712907April 26, 2015
HYBRID PROPULSION SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
I WAS DRIVING APPROXIMATELY 35 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CAR RIGHT AWAY CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SERVICE AND HAD THE CAR TOWED TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. IF I HAD BEEN ON A FREEWAY OR IN HEAVY TRAFFIC, I COULD SEE THIS BEING A VERY DANGEROUS SCENARIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712471April 23, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 20 MPH AND SLOWING DOWN AT A STOP LIGHT, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD WHILE THE RPMS INCREASED AND THE VEHICLE FAILED TO STOP. THE VEHICLE EVENTUALLY CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED IN MAY OF 2010 AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712153April 22, 2015
SERVICE BRAKES
THE TOYOTA DEALER DIAGNOSED A BRAKE MASTER CYLINDER AND BOOSTER FAILURE ON OUR 2010 PRIUS AT 27892 MILES. TOYOTA DECLINED TO EXTEND THE BRAKE RECALL THAT COVERED 2010 CARS WITH A PRODUCTION DATE BEFORE NOVEMBER 2009. OUR CAR HAS A MARCH 2010 PRODUCTION DATE. CLEARLY TOYOTA WAS ASSEMBLING CARS WITH FAULTY BRAKE MASTER CYLINDERS AND BOOSTERS AND THEY SHOULD EXTEND THE RECALL TO COVER THOSE CARS. THE COST OF THE REPAIR WAS $2760. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706722April 20, 2015
SEAT BELTS:REAR/OTHER
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO LATCH IN ORDER TO SECURE A PASSENGER OR CAR SEAT. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE REAR SEAT BELTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE SEAT BELTS WERE NOT COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706532April 19, 2015
STRUCTURE:BODY
AFFECTED PART# 5141012105 COVER. WHILE DRIVING A SCRAPING SOUND WAS HEARD. AFTER STOPPING AND CHECKING, A PLASTIC PART UNDER THE ENGINE COMPARTMENT WAS DRAGGING. WE HAD TO DRIVE 5 MILES TO HAVE THE PART REMOVED. THE SERVICE ENTRY OF THE PLASTIC ENGINE BELLY PROTECTOR HAD BROKEN AWAY. THE SERVICE ENTRY IS NOT HINGED OR REINFORCED IN ANY WAY TO THE BELLY PROTECTOR. THE COST TO REPAIR WAS $271.37 FOR PARTS AND $50 FOR INSTALLATION. THIS IS A VERY POOR DESIGN OF A PART MEANT TO BE BENT AT SERVICE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706002April 16, 2015
ENGINE, UNKNOWN OR OTHER
ON MARCH 4TH 2015 AT 8:00 AM, MY WIFE WAS TRYING TO CHANGE A PARKING SPOT INTO ANOTHER ABOUT 50 FEET AWAY IN THE SAME CHURCH PARKING LOT. SHE STARTED THE ENGINE AND THE CAR WAS PUT ON DRIVE. WITHIN A FRACTION OF A SECOND, THE CAR ACCELERATED BEYOND CONTROL. SHE COULD NOT STEER OR STOP THE CAR. THE CAR JUMPED A CURB, HIT A LIGHT POOL AND LANDED ON A GRASSY AREA. TIRE MARKS REVEAL THAT THE CAR EXPERIENCED A SUDDEN RUSH OF ACCELERATION BEYOND CONTROL 'UNINTENDED ACCELERATION.' MY WIFE IS STILL UNDER DOCTOR'S OBSERVATION. THE CAR FRONT RIGHT; BUMPER, TIRE, FENDER, DOOR, "A" PILLAR, AND OTHER PARTS WERE DAMAGED. THE CAR WAS TOWED TO DAYTONA TOYOTA AND IS STILL THERE SINCE MARCH 4TH 2015. ON MARCH 6TH 2015 A REPORT WAS ELECTRONICALLY FILED WITH TOYOTA MOTOR SALES, U.S.A., INC. ON MARCH 20TH 2015, A "CDR" CRASH DATA RETRIEVAL WAS TAKEN. THE CAR HAS NOT BEEN REPAIRED. EVEN IF THE CAR IS REPAIRABLE, I WOULD HESITATE TO DRIVE IT, LET MY WIFE DRIVE IT OR WITH CLEAR CONSCIOUS SELL IT TO ANY OTHER HUMAN BEING. PLEASE HELP US TO MITIGATE THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius