Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11052744December 6, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
AIRBAG LIGHT STARTED TURNING ON EVERY SO OFTEN. AFTER RECALL WORK AT DEALER, IT WENT AWAY, BUT AGAIN NOW HOLDS CONSTANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052890December 6, 2017
SERVICE BRAKES
I TOOK MY 2010 PRIUS IN FOR AIRBAG WORK & THEY ASKED HOW LONG I HAD BEEN DRIVING W/ MY BRAKE WARNING LIGHTS ON. THEY HAD NOT BEEN ON PRIOR TO THEN. THEY HOOKED UP A COMPUTER & SHOWED ME THAT THE VEHICLE HAD BEEN STARTED 31 TIMES SINCE THE WARNING WAS 1ST DETECTED. THEY SAID THERE WAS MOST LIKELY A LEAK IN THE BRAKE BOOSTER SYSTEM. THEY RESET THE WARNING, I DROVE FOR A DAY & IT CAME BACK ON AGAIN WHILE DRIVING AFTER ABOUT 10 STARTS. AFTER THE WARNING LIGHTS CAME ON AGAIN, I NOTED AN IMMEDIATE & SIGNIFICANT CHANGE IN BRAKING RESPONSIVENESS & VEHICLE CONTROL...STARTED PULLING TO THE RIGHT. THIS WAS ON THE HIGHWAY WHILE DRIVING STRAIGHT. I TOOK THE CAR IN TO A LOCAL TOYOTA DEALER FOR FULL DIAGNOSTIC & THEY SAID THAT THEY'RE WERE UNABLE TO LOCATE THE EXACT LEAK LOCATION, BUT THAT THEIR TECH ORDER SHOWS TO JUST REPLACE THE BOOSTER WHICH WILL COST ABOUT $3,300 O REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052305December 4, 2017
SERVICE BRAKES
BRAKE ACTUATOR FAILURE. COMPLETE LOSS OF POWER BRAKE FUNCTION WHILE DRIVING VEHICLE ON THE HIGHWAY. CURRENTLY A WARRANTY ENHANCEMENT LETTER COVERING THIS ISSUE, BUT ONLY UP TO 2009 MODEL PRIUS, I HAVE A 2010, NOT COVERED. THIS IS A HUGE SAFETY CONCERN AS IT HAPPENED WHILE DRIVING WITH NO INDICATION OF TROUBLE BEFOREHAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048640November 27, 2017
TRACTION CONTROL SYSTEM, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE BRAKE, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL SLOWLY, THE VEHICLE ENGAGED. THE CONTACT CALLED ROADSIDE ASSISTANCE AND WAS INFORMED THAT THERE WAS NO FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT A RECALL FOR THE BRAKES. THE CONTACT CALLED AL HENDRICKSON TOYOTA AT 954-972-1100 AND THEY STATED THAT THERE WAS NO RECALL FOR THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048807November 27, 2017
SERVICE BRAKES
NO BRAKES. BRAKE PEDAL HARD TO PRESS. C1256 CODE FOUND. SEVERAL DIFFERENT LIGHTS ON DASHBOARD LIGHT UP PLUS BUZZER SOUND. BRAKE BOOSTER HAS GONE BAD. RECALL ON SAME MODEL/MAKE OF VEHICLE. BELIEVE PART TO BE DEFECTIVE. WENT FROM HAVING BRAKES TO LITTLE BRAKING CAPABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048489November 26, 2017
SERVICE BRAKES
WHEN I GO OVER A PATCHED IN THE ROADWAY AND APPLY MY BRAKES MY CAR FEELS LIKE IT SKIPS.MOMENTARILY.. VEH.ICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048514November 26, 2017
FUEL/PROPULSION SYSTEM
48 MPG WHEN PURCHASED NEW IN JULY 2009. 30 MPG AT 130,000 MILES IN 2016. GUMOUT AND SEAFOAM HELPED CLEAN OUT FUEL INJECTORS WITH IMPROVED 35 MPG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047811November 21, 2017
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS TEND TO GO OUT EVERY 2 TO 3 MONTHS SOMETIMES ONE AT A TIME AND SOMETIMES BOTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047564November 20, 2017
SERVICE BRAKES
SEVERAL BRAKE LIGHTS CAME ON THE DASH WHILE MY WIFE WAS DRIVING AND THE BRAKE PEDAL HAD A DIFFERENT SENSATION. SHE SAID IT STILL WORKED, BUT FELT VERY DIFFERENT - ENOUGH THAT SHE WOULD HAVE THOUGHT SOMETHING WAS WRONG EVEN IF THE LIGHTS HADN'T COME ON. I TOOK IT TO A LOCAL SHOP WHO SAID IT HAD TO GO TO DEALERSHIP. DEALER WANTED $3983 TO REPAIR SAYING THAT ABS ACCUMULATOR WAS BAD. IN DOING RESEARCH I DISCOVERED THAT MANY PRIUS' WERE RECALLED, BUT UNFORTUNATELY MY VIN WAS NOT INCLUDED IN THE RECALL. ALSO DISCOVERED THAT TOYOTA ISSUED AN "ENHANCED WARRANTY PROGRAM (ZG1) FOR MODELS 2004-2009. BUT MY NEWER MODEL (2010) IS NOT INCLUDED IN THE ENHANCED WARRANTY PROGRAM. IT FEELS LIKE TOYOTA KNOWS THEY HAVE A PROBLEM, BUT ARE NOT STANDING BEHIND THEIR VEHICLES. I CONTACTED TOYOTA CORPORATE CUSTOMER SERVICE AND SPOKE WITH TWO DIFFERENT INDIVIDUALS WHO CONFIRMED THAT BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS, THERE WAS NOTHING TOYOTA WOULD DO FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047340November 19, 2017
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE MY LOW BEAMS AT LEAST EIGHT TIMES OVER THE LAST TWO YEARS. THE TIME BETWEEN THEM BURNING OUT GETS SHORTER EVERY TIME. I HAVE TRIED DIFFERENT BRANDS AND QUALITY OF BULBS, AND I ALWAYS REPLACE THEM IN PAIRS. MY LAST TWO PAIRS ARE SO DIM THAT I CANNOT EVEN SEE THE ROAD. I HAVE BEEN PULLED OVER TWICE FOR THESE HEADLAMPS, AND NOW I TRY TO AVOID NIGHTTIME DRIVING, BUT IT IS NOT ALWAYS POSSIBLE. AFTER SOME RESEARCH I SEE THAT THIS IS A COMMON ISSUE AND KNOWN TO TOYOTA. I DO NOT HAVE THE FUNDS FOR THIS EXPENSIVE WIRING FIX AND I DO NOT UNDERSTAND WHY THIS IMPORTANT SAFETY ISSUE DOES NOT WARRANT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046912November 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE BRAKE, ANTI-SKID, AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT KEPT DRIVING, BUT THE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK IN THE BRAKE ACCUMULATOR, AND THE BRAKE BOOSTER PUMP ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A TOYOTA DEALER. THE VEHICLE WAS TAKEN TO TEJAS TOYOTA (19011 HIGHWAY 59 N HUMBLE, TX 77338 (281) 446-0271) WHERE IT WAS ALSO DIAGNOSED WITH A LEAK IN THE BRAKE ACCUMULATOR AND THE BRAKE BOOSTER NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 165,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046143November 14, 2017
SERVICE BRAKES
SERIOUS BRAKE ISSUES! FAILURE OF BRAKE BOOSTER AND MASTER CYLINDER CAUSING IMPAIRED BRAKING LENDING TO SAFETY ISSUES. MANY INSIDERS AT TOYOTA KNOW THE 2010 PRIUS BRAKE ISSUES EXIST AND QUESTION WHY IT IS NOT HANDLED AT THE CORPORATE LEVEL. BRAKES ARE SPONGY AND ADDITIONAL PRESSURE MUST BE APPLIED. THE ABS IS INOPERABLE BECAUSE OF THE PROBLEM. PLEASE HOLD TOYOTA ACCOUNTABLE FOR THIS CHRONIC ISSUE. THE SAFETY OF ALL INVOLVED IS AFFECTED DUE TO INCONSISTENT BRAKING. MY DEALERSHIP ASKED CORPORATE TOYOTA TO ADDRESS AND THEY REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045011November 9, 2017
EXTERIOR LIGHTING
WE HAVE BEEN HAVING PROBLEMS WITH THE HEADLIGHTS ON OUR 2010 PRIUS FOR 3-4 YEARS AND HAVE NEVER REPORTED THE ISSUE. AT LEAST TWICE PER YEAR, ONE OF THE HEADLIGHTS WILL GO OUT WHILE DRIVING. SOMETIMES IT'S THE LEFT, SOMETIMES IT'S THE RIGHT. WE HAVE ALWAYS HAD TO REPLACE THE BULBS AFTER THESE EVENTS. (EXPENSIVE). TONIGHT, (11/9/2017), WHILE DRIVING IN THE RAIN AND THE DARK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. THIS IS A SERIOUS SAFETY ISSUE. AN ONLINE SEARCH REVEALED THAT PRIUS HEADLIGHT COMPLAIHTS ARE NUMEROUS WITH ISSUES BEING REPORTED FOR YEARS. WE LAST REPLACED THE HEADLIGHT BULBS ONE MONTH AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045033November 9, 2017
ENGINE
OIL CONSUMPTION TERRIBLE. NEED TO ADD 1 QT OF OIL EVERY 1,100 MILES. ENGINE IS BURNING A TON OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044182November 7, 2017
UNKNOWN OR OTHER
CAR IS USING OVER A QUART OF OIL EVERY 1000 MILES AND I AM BEING TOLD BY DEALERSHIP THAT THIS IS NORMAL FOR THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043161November 4, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL IN JANUARY 2017 REGARDING CURTAIN SHIELD AIR BAGS IN THE ROOF RAILS OF MY CAR. I CONTACTED MY TOYOTA DEALERSHIP IN JANUARY AND WAS TOLD THAT THEY DIDN'T HAVE THE PART TO MAKE THE REPAIR BUT WOULD CALL ME WHEN THEY GOT THE PART IN. I CALLED THEM TWO MORE TIMES REGARDING THIS ISSUE, MOST RECENTLY ON 10-25-17 AND WAS AGAIN TOLD THAT THEY WOULD CONTACT ME WHEN THEY GET THE CORRECTIVE PART. CAN YOU PLEASE TELL ME WHEN THE CORRECTIVE PART SHOULD BE DISPENSED TO THE DEALERSHIPS? WHAT IS A REASONABLE AMOUNT OF TIME TO EXPECT THIS TO BE CORRECTED AND WHAT, IF ANY, ACTION SHOULD I PURSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042136November 1, 2017
SERVICE BRAKES
BRAKE BOOSTER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040953October 29, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040560October 27, 2017
ELECTRICAL SYSTEM
RODENT DAMAGE TO WIRES ON MAIN HARNESS. PERHAPS DUE TO SOY-BASED WIRE COATINGS? ALSO RODENT DAMAGE IN AC INTAKE AND EVAPORATOR CORE. CAR WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034572October 19, 2017
SERVICE BRAKES
THE BRAKES SEEM TO DISENGAGE FOR A SECOND AT RANDOM TIMES WHILE PRESSING ON THEM IN A NORMAL MANOR. I DRIVE EVERY DAY ABUT 20 MILES AND THIS SEEMS TO HAPPEN ABOUT ONCE A MONTH. I DIDN'T THINK MUCH OF IT UNTIL A FEW DAYS AGO WHEN I HAD TO SLAM ON MY BREAKS TO TRY AND AVOID AN ACCIDENT. DURING THAT INCIDENT THEY DISENGAGED FOR A SECOND AGAIN. THIS WAS A SECOND TOO LONG AND I WAS UNABLE TO AVOID A COLLISION. I LOOKED THIS UP AFTER MY ACCIDENT AND I SURPRISINGLY SAW SIMILAR REPORTS ON GOOGLE FOR MY CAR. BUT IT LOOKS LIKE TOYOTA IS SAYING THAT IT DOESN'T AFFECT MY VIN NUMBER? I'M HERE TO SAY THAT IT DOES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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