Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#11090515April 27, 2018
EXTERIOR LIGHTING
THREE HEADLIGHT BULBS HAVE BURNED OUT REQUIRING REPLACEMENT BEFORE THE ODOMETER REACHED 70,000 MILES. TOYOTA SENT A NOTICE OF A WARRANTY ENHANCEMENT PROGRAM IN 2017 ON THIS ISSUE, DESCRIBING THE PROPOSED REPAIR AS THE INSTALLATION OF "VOLTAGE ADJUSTMENT WIRE HARNESSES." AS INSTRUCTED, I TOOK MY 2010 PRIUS TO A DEALERSHIP ON JANUARY 19, 2018 AND WAS TOLD THAT IT REQUIRED A REPAIR, BUT THE PARTS WERE NOT IN STOCK AND WERE ON BACK ORDER. IN A FOLLOW UP CALL TO THE DEALERSHIP ON APRIL 26, 2016, THE REPRESENTATIVE SAID THE PARTS WERE STILL ON BACK ORDER, AND THERE WAS NO INDICATION OF WHEN THEY MIGHT BE RECEIVED. THE ADMITTEDLY DEFECTIVE ELECTRICAL SYSTEM IN MY CAR CAN AND HAS CAUSED MY HEADLIGHTS TO BURN OUT PREMATURELY, WHICH IS AN OBVIOUS SAFETY PROBLEM. EVEN THOUGH TOYOTA RECOGNIZES THE PROBLEM, THEY SEEM TO BE DRAGGING THEIR FEET IN CORRECTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090055April 25, 2018
POWER TRAIN
HAD RECENTLY PURCHASED THIS VEHICLE USED.. VEHICLE SUDDENLY WAS POWERLESS IN THE MIDDLE OF THE HIGHWAY. STRUGGLED TO COAST TO SIDE OF THE ROAD. BARELY BEING REAR ENDED BY TRAFFIC APPROACHING FROM BEHIND. OVER HEATED INVERTER REPLACED AT NO CHARGE BY TOYOTA DEALERSHIP. THEN DEALERSHIP TRIED TO TELL ME THE CAR NEEDED $5200 IN ADDITIONAL WORK. I AM IN DISBELIEVE I WAS ABLE TO PURCHASE A CAR WITH OUT THIS WORK BEING DONE TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089956April 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE OTHER DAY MY BRAKE LIGHT, TRACTION, AND ABS LIGHT CAME ON. TOOK IT TO THE MECHANIC AND THEY SAID IT'S CODE C1391 - ABNORMAL LEAK IN THE ACCUMILATOR, ELECTRICAL ISSUE, AND I MUST GO TO THE DEALER. I'VE SEEN OTHERS COMPLAIN ABOUT THIS. SHOULDN'T THIS BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089795April 24, 2018
ENGINE
CAR LOOSING OIL I ADD EVERY 500 MILES ONE LITER OF OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089269April 22, 2018
SERVICE BRAKES
ANTILOCK BRAKE ACTUATOR AND PUMP FAILURE. QUOTED AS A $4700 REPAIR AT DEALER WITH LABOR. PARTS ARE JUST OVER $3600. THERE WERE RECALLS ON GEN 2 PRIUS'AND EXTENDED WARRANTY ON OTHER PRIUS' . THIS CAR FALLS UNDER NO HELP AT ALL. WE ARE ORIGINAL OWNERS AND CAR HAD BEEN ESSENTIALLY PROBLEM FREE. DISGUSTED THAT THIS DANGEROUS AND KNOWN PROBLEM ISN'T BEING PROPERLY ADDRESSED BY TOYOTA. ALL LIGHTS ON DASH RELATED TO BRAKES LIT UP WHILE DRIVING. STILL HAD BRAKES. TOOK TO DEALER TO CHECK PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088623April 17, 2018
SERVICE BRAKES
A TIRE BLEW OUT ON THE HIGHWAY, AND AFTERWARDS THE ABS LIGHT, BRAKE LIGHT, AND TRACTION LIGHT CAME ON. APPARENTLY THE BRAKE ACUATOR HAS FAILED COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088686April 17, 2018
SERVICE BRAKES
I OWN A 2010 TOYOTA PRIUS IV. I CONCUR WITH ALL THAT HAS BEEN DOCUMENTED ABOUT ABS AND BRAKING ISSUES WITH THE PRIUS. TWO WEEKS AGO MY BRAKES STARTED TO SQEAL. I TOOK IT TO A MECHANIC AND WAS INFORMED ALL WAS WELL (BRAKE PADS,FLUIDS, OIL). A WEEK LATER THE BRAKE AND ABS INDICATOR CAME ON IN MY VEHICLE. THE BRAKING DISTANCE IS ELONGATED AS I HAVE TO PRESSED FIRMLY ON THE BRAKE FOR THE CAR TO STOP. I TOOK IT TO MY MECHANIC WHO RESET THE CAR. I DROVE FROM THE MECHANIC AND ALL APPEARED TO BE FINE UNTIL I HIT A BUMP IN THE ROAD. THE INDICATORS CAME BACK ON IMMEDIATELY AND THE BRAKING CHANGED. I HAD TO PRESSED THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE CAR TO START. THE CAR ALWAYS SURGES FORWARD WHENEVER I HIT A POTHOLE, BUMP OR ANY ROUGH SURFACE. IN HIN SIGHT, WHEN I FIRST BOUGHT THE CAR I HAD A FENDER BENDER BECAUSE THE CAR LURCHED FORWARD WHEN I WAS PARKING. I AM NOW DISCOVERING THIS ISSUE IS A KNWON ISSUED WITH TOYOTA; PARTICULARLY THE PRIUS. FIXING THIS PROBLEM SEEMS TO BE EXPENSIVE. TOYOTA SHOULD COVER THE COST VIA A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088336April 16, 2018
SERVICE BRAKES
ON A FEW OCCASIONS WHEN THE CAR IS IN MOTION, WE HAVE DEPRESSED THE BRAKES AND THEY DID NOT GRAB RIGHT AWAY. THIS HAPPENED ONCE GETTING ONTO A HIGHWAY, TWICE ON A CITY STREET, AND ANOTHER TIME ON A COUNTRY ROAD. THERE SEEMS TO BE A SMALL DELAY BEFORE THEY WILL GRAB, CAUSING THE CAR TO FEEL OUT OF CONTROL FOR THAT BRIEF MOMENT. IT FEELS UNSAFE WHEN THIS HAPPENS AND DOESN'T SEEM NORMAL. WE CONTACTED THE SERVICE MANAGER AT TOYOTA TO HAVE THE CAR LOOKED AT, AND HE DID NOT RETURN OUR CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088395April 16, 2018
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
DRIVING ON HIGHWAY IN MODERATE AND HEAVY RAIN OR SNOW AFFECTS THE WINDSHIELD SHADE AND VISIBILITY TO SEE THE ROADWAY CLEARLY. THE SHADE OF THE WINDSHIELD IS DULL GREY UNTIL DRIVING ON CITY STREETS OR GETTING OFF THE HIGHWAY. CAR DEALERS HAD NO ANSWERS OR SOLUTIONS IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088405April 16, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD NOISE WAS HEARD AND THEN THE SUN ROOF SHATTERED. THE GLASS EXPLODED AND IMPLODED WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE DEALER (ARLINGTON TOYOTA, 10939 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-9611) WAS NOTIFIED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE INSURANCE COMPANY WAS ALSO NOTIFIED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES VEHICLE WAS TRAVELING AT 78MPH AND FAILURE MILEAGE WAS APPROXIMATELY 63,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084237April 9, 2018
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS KEEP GOING OUT, MAKING DRIVING AT NIGHT UNSAFE UNTIL YOU CAN GET IT FIXED. IT JUST HAPPENED AGAIN, MARCH, 29, 2018. IT HAPPENED 2/11, 6/11, 12/12, 1/13, 6/13, 3/15, 1/16, 7/17 AND NOW. IT WASN'T RAINING, NOTHING INTERESTING AT ALL. LOCAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083821April 8, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
THE VEHICLE WAS HAVING ISSUE WITH THE STEERING LOCKED UP WHEN TURNING WITH MOTION ABOUT 20+MPH. THE HYBRID SYSTEM IS NOT AS ADVERTISED THE 50MPG IN ANY WAY AS IT ONLY GETS AVERAGE ABOUT 35MPG. THE VEHICLE HAS 87000 MILES AND THE OLD SYMPTOMS FROM SECOND GENERATION FOLLOWED SUIT WITH IT. THE DASH WENT TOTALLY OFF WHEN WEATHER IS COLD AND SUDDENLY TURNED BACK ON WHEN IT GETS WARM. I HAD DRIVEN A FEW MILES WITHOUT THE DASH ON AND IT WAS A BAD EXPERIENCE SINCE I CANNOT FIGURE OUT THE SPEED OR WHAT IS GOING ON. THE STEERING IS THE MAJOR ISSUE AS WE DARE NOT TO DRIVE THE CAR AND THE TECHNICIANS FROM THE DEALER SAID NOTHING WRONG WITH THE VEHICLE BUT THIRD PARTY TECHNICIANS RECOMMEND TO TAKE TO TOYOTA FOR RECALL.U TURNS ARE THE WORSE THAT LOCKED THE STEERING AND THE CAR ALMOST COME TO A STOP WITH BEEPING ALARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083530April 5, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAD A SUDDEN LOSS OF POWER WITH A POPPING SOUND. THE FAILURE NEARLY CAUSED AN ACCIDENT BECAUSE I WAS TURNING INTO A TRAFFIC LANE. THIS LEFT ME STALLED IN THAT LANE OF TRAFFIC. THE FAILURE TURNED OUT TO BE THE INVERTER OVER HEATING WAS CAUSED BY THE COOLING PUMP IN THE INVERTER FAILING, WHICH CAUSED THE INVERTER TO OVERHEAT. THIS WAS NOT COVERED BY WARRANTY AND WAS A VERY EXPENSIVE REPAIR. I CHOSE NOT TO HAVE THE DEALER REPAIR IT AT THEIR EXTREME PRICES. I PAID THE DEALER TO DIAGNOSE THE PROBLEM. THEN I HAD GREENTEC IN OLATHE KS. REPAIR THE SYSTEM AT 1/2 THE COST THAT THE DEALER WANTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082441April 2, 2018
ENGINE
THE CAR IS CONSUMING OIL AT UNREASONABLE RATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700568April 2, 2018
SERVICE BRAKES
2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE DEFECT. *SMD *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082531April 2, 2018
UNKNOWN OR OTHER, SERVICE BRAKES
WHEN I PRESS BRAKE ON THE BUMPED ROAD, THE CAR FUNCTION WEIRD AND SEEMS LIKE IT HAS SUDDEN "SHOCK" SO IT IS KIND OF LOSING CONTROL FOR THE CAR EVEN I DIDN'T PRESS BRAKE THAT HARD, IT HAPPENS SEVERAL TIMES ALREADY DURING THE COURSE OF 7 YEARS THAT I OWNED THIS CAR, EVEN WHEN CAR IS NEW. I WAS SO SCARED AND NERVOUS, I DON'T KNOW WHERE TO REPORT THIS PROBLEM AND DID MENTIONED TO DEALER BEFORE. THE PROBLEM IS RANDOM AND UNPREDICTABLE AND I DON'T KNOW WHEN IT WILL HAPPEN. BUT I GUESS I AM KIND OF CAUTIOUS ON WHEN I PRESS PEDAL WHEN I DRIVE. THIS IS MOSTLY HAPPEN IN LOCAL DRIVE, NOT HIGHWAY. IN DRIVING WHEN DRIVING FORWARD, MAYBE THERE IS SOMETHING ON THE ROAD, BUT IT SHOULD NOT BE DOING THIS AS IT IS VERY SCARY AND IT'S LIKE A SUDDEN "JERKY". MY NAME IS [XXX] IT HAPPENED AT LEAST 10 TIMES DURING THE PAST 7 YEARS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081889March 28, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, DEPRESSING THE BRAKE PEDAL TO COME TO A STOP, OR WHEN DRIVING OVER A BUMP, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE VEHICLE STOPPED AFTER A DISTANCE, BUT NOT WHEN PROMPTED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GULLO TOYOTA OF CONROE (45 S, CONROE, TX 77304 ,(888) 483-0321) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081178March 26, 2018
SERVICE BRAKES
VSC, BRAKE, AND ABS LIGHTS ARE ON SYMPTOMS: CRUISE CONTROL WILL BUMP UP THE SPEED THEN "CANCEL" CRUISE CONTROL THE ABILITY TO "SET" CRUISE IS REJECTED VSC, BRAKE, ABS LIGHTS TURN ON NO REGEN BRAKING BRAKES NEED WAY MORE EFFORT TO SLOW/STOP ABRUPT BRAKING WILL CAUSE A SKID ANY HELP WILL BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081029March 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY WIFE HAD A 'NEAR-DEATH' EXPERIENCE ON 22-MAR-18 WHILE DRIVING HER PRIUS (2010) BACK HOME. SHE WAS DRIVING ON A HIGH SPEED INTERSTATE FREEWAY (I-10) IN HOUSTON AND SUDDENLY HER ABS BRAKE SYSTEM FAILED AND SHE CAN SHE ALL WARNING LIGHTS IN THE DASHBOARD (ABS WARNING LIGHT, BRAKE SYSTEM WARNING LIGHT, SLIP INDICATOR) WERE LIT. AS SOON AS SHE SAW THESE WARNING, SHE TRIED TO SLOW DOWN THE VEHICLE SAFELY BY APPLYING BRAKES, BUT BRAKES WERE BARELY RESPONSIVE. AT THIS TIME, SHE WAS DRIVING AT A SPEED AROUND 65 MPH. SHE KEPT PRESSING THE BRAKE PEDALS AND SLOWLY MOVED TOWARDS THE SHOULDER AREA. AFTER TRAVELING FOR SOME DISTANCE, THE VEHICLE STOPPED EVENTUALLY. SHE CALLED TOW TRUCK AND TOOK THE CAR TO TOYOTA DEALERSHIP NEARBY. WE ARE WAITING FOR THE RESPONSE FROM THE TOYOTA SERVICE CENTER ABOUT THE FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080907March 22, 2018
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY, THE INSTRUMENT PANEL CLUSTER ON OUR 2010 PRIUS WENT OUT AND WE WERE WITHOUT A FUNCTIONING SPEEDOMETER OR GAS GAUGE FOR THE REMAINDER OF THE DRIVE. THIS PROBLEM HAS HAPPENED TO MANY OTHER 2010 PRIUS VEHICLES AND TOYOTA REFUSES TO WARRANTY THIS EXTREMELY COSTLY REPAIR, WHICH CAUSES MANY DRIVERS TO USE THEIR VEHICLES WITHOUT A SPEEDOMETER FOR EXTENDED PERIODS OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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