Toyota Prius Complaints (2008)

1,497 consumer complaints on file.

#11055281December 18, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS GO DIM AND /OR SHUT OFF AS I AM DRIVING. THIS PROBLEM USUALLY STARTS WITH THE RIGHT HEADLIGHT SHUTTING OFF AND SOMETIMES BOTH WILL GO DIM OR SHUT OFF COMPLETELY. BOTH LIGHTS WORK INITIALLY ON STARTUP AND SHINE BRIGHT AT FIRST BUT IMMEDIATELY DIM TO A LOWER LEVEL AND THEN AS I DRIVE THEY WILL DIM OR THE RIGHT LIGHT WILL TURN OFF OR SOMETIMES BOTH TURN OFF ALL TOGETHER. THEY WILL COME BACK ON IF I TURN OFF AND BACK ON THE HEADLIGHT SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054519December 13, 2017
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, ALL OF THE INSTRUMENT PANEL INDICATORS FAILED TO ILLUMINATE. SOUTH DADE TOYOTA IN HOMESTEAD, FLORIDA WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A FACTORY DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048412November 25, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TWO PROBLEMS 1. IN COLD OR COOLER WEATHER, MY DASH DOES NOT DISPLAY. AFTER SOMETIMES 1 HOUR, IT WILL SUDDENLY TURN ON. ALSO, WHEN THE DASH DOES NOT DISPLAY THE CAR DOES NOT TURN OFF, UNLESS I HOLD THE START BUTTON FOR A LONG TIME. ALSO THE REAR VIEW CAMERA DOES NOT WORK. ALSO MY SMART KEY DOES NOT START THE CAR, UNLESS INSERTED. 2. SOMETIMES MY HEADLIGHTS AND RUNNING LIGHTS DO NOT WORK. IT ALWAYS HAPPENS IN AN ALTERNATING MANNER. IF MY FRONT RIGHT HEAD LIGHT IS NOT WORKING, THEN MY REAR LEFT RUNNING LIGHT IS NOT WORKING OR VICE A VERSA. THIS PROBLEM ALSO APPEARS AND GOES AWAY AT RANDOM INTERVALS. I HAVE CHECKED AND THERE WAS A RECALL FOR THE COMBINATION METER, BUT WHEN I CALLED TOYOTA CUSTOMER EXPERIENCE CENTER, THEY TOLD ME THAT THE RECALL EXPIRED. I WAS NOT INFORMED OF THE RECALL AND EVEN WHEN I SEARCHED ON LINE, NO RECALLS SHOW UP. WHAT DO I DO? CAN I STILL HAVE TOYOTA FIX THIS PROBLEM? THE LIGHTING ISSUE SEEMS TO BE RELATED TO A FAULTY HID COMPUTER. AGAIN, NO RECALL SHOWS UP, CAN I GET THIS FIXED? I HAVE BEEN PULLED OVER ONE TIME BY POLICE, AND AM AFRAID OF DRIVING AT NIGHT BECAUSE OF THIS PROBLEM. THIS HAS BEEN ONGOING, INTERMITTENTLY, SINCE LAST WINTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046202November 15, 2017
EXTERIOR LIGHTING
FOR OVER A YEAR NOW WE HAVE HAD MAJOR ISSUES WITH OUR PRIUS HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT ON FREEWAY, LOCAL STREETS AND SITTING PARKED. YOU CAN TURN THE LIGHTS OFF AND BACK ON AND THE LIGHTS WILL WORK AGAIN. THE LIGHTS AT THIS POINT WILL GO OUT ABOUT EVERY OTHER MINUTE OR TWO. THIS IS A SERIOUS AND DANGEROUS PROBLEM THAT NEEDS TO BE RECALLED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045850November 13, 2017
EXTERIOR LIGHTING
THE PASSENGER HEADLIGHT TURNED OFF AND REFUSED TO GO ON SO I REMOVED IT AND PUT IT BACK. IT WORKED FOR A MONTH LONGER, THEN BLEW UP. I JUST PUT IN A BRAND NEW BULB WHICH TURNS ON, THEN IMMEDIATELY GOES OUT. AFTER CHECKING ONLINE, THIS APPEARS TO BE AN ONGOING ISSUE WHICH TOYOTA HASN'T ADDRESSED. I DON'T KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044358November 7, 2017
EXTERIOR LIGHTING
HAD A BLOWN RIGHT SIDE HEADLIGHT. I HAD IT REPLACED AND NOW HEADLIGHT COMES ON AND TURNS OFF AND SOMETIMES STAYS OFF. ONLY ONE DOSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040438October 27, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
TOYOTA PRIUS (2008) - FIRE AFTER MINOR ACCIDENT (BATTERY FIRE) AFTER A FAIRLY STANDARD REAR END COLLISION (25-30 MPH), MY TOYOTA PRIUS CAUGHT FIRE AND BURST INTO FLAMES. I WAS STOPPED AT A RED LIGHT ON A CITY STREET IN CHICAGO, IL WHEN THE ACCIDENT OCCURRED, MY VEHICLE WAS NOT IN MOTION. WITHIN MINUTES OF IMPACT (TO RIGHT REAR OF CAR), THE RESPONDING POLICE OFFICER SAW FIRE UNDER THE CAR (BEGAN IN REAR) AND THE FIRE DEPT WAS CALLED. THE FIRE TRAVELLED TO THE FRONT OF THE CAR AND THE CAR HAS BEEN DEEMED A TOTAL LOSS. THE POLICE AND TOW COMPANY BELIEVE THIS WAS CAUSED BY THE PRIUS BATTERY AND THESE CARS ARE VERY UNSAFE TO BE ON THE ROAD WITH THIS CONDITION. THERE HAS BEEN NO RELATED RECALL ON THIS VEHICLE, BUT IT'S INCREDIBLY UNSAFE AND I'M VERY HAPPY I WAS NOT TRAVELING WITH MY CHILDREN AT TIME OF ACCIDENT. I APPRECIATE YOU TAKING TIME TO REVIEW THIS CASE AND TAKING STEPS TO ENSURE TOYOTA ADDRESSES THE ISSUES WITH THE PRIUS VEHICLES. I'VE ATTACHED THE POLICE REPORT AND PHOTOS OF THE CAR FIRE (I ALSO HAVE VIDEO OF THE FIRE, BUT THE FILE IS TOO LARGE TO ATTACH ON THIS SUBMISSION - AVAILABLE UPON REQUEST). NO MAJOR INJURIES - I EXPERIENCED SORENESS / HEADACHES FROM IMPACT/WHIPLASH AND SAW MY DOCTOR FOLLOWING ACCIDENT (NO MAJOR INJURY). PLEASE REVIEW AND LET ME KNOW IF I CAN PROVIDE ANYTHING ELSE / ANSWER ANY QUESTIONS. THANK YOU IN ADVANCE! [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11034011October 17, 2017
EXTERIOR LIGHTING
I HAD THE DEALER CHECK DRIVER SIDE LIGHT, SAID IT WAS GOOD. AFTER VERY RECENTLY PURCHASING MY PRE-OWNED PRIUS I DID A NIGHT TEST DRIVE. THE DRIVER SIDE HEADLIGHT WOULD DIM THEN GO OUT. DURING A NIGHTTIME EMERGENCY, ALL THE LIGHTS WENT OUT WHILE TRAVELING A BACK COUNTRY ROAD, I FLIPPED THE SWITCH AND THEY CAME BACK ON, ONLY TO GO OFF AGAIN WHILE TRAVELING THE HIGHWAY, FLIPPED SWITCH AGAIN TO TURN ON AGAIN. UPON INVESTIGATING THE PROBLEM, I FOUND THIS IS AN ONGOING PROBLEM. WHY IS THERE NO RECALL??????? THIS IS EXTREMELY DANGEROUS AND SCARY!!!!!!!! THIS IS HAPPENING EVERY TIME HEADLIGHTS ARE ON AND IN MOTION!!!!!!!! RECALL NOW!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034117October 17, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. UPON ATTEMPTING TO SHUT OFF THE VEHICLE, IT FAILED TO SHUT OFF. ADDITIONALLY, THE SPEEDOMETER DISPLAY FAILED TO APPEAR. THE VEHICLE WAS TAKEN TO HERITAGE TOYOTA (1620 SHELBURNE RD, SOUTH BURLINGTON, VT 05403) WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032910October 11, 2017
EXTERIOR LIGHTING
REPLACED THE HEADLIGHT, AFTER A FEW MONTHS THE NEW HEADLIGHT SHUTS ITSELF OFF. HAVE TO TURN THE HEADLIGHTS OFF AND BACK ON TO GET THE HEADLIGHT TO COME BACK ON. THIS HAPPENS WHILE DRIVING AND YOU NEVER KNOW WHEN THE LIGHT SHUTS IT'S SELF OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032105October 6, 2017
EXTERIOR LIGHTING
RIGHT FRONT LIGHT BEGAN FAILING SOMETIMES RECENTLY, APPARENT AT NIGHT, OCCASIONAL. LEFT FRONT LIGHT QUIT FOR AWHILE YESTERDAY, THEN RELIT AND WORKED FOR AWHILE. BOTH ARE UNRELIABLE AND REPLACEMENT IS COMPLICATED, EXPENSIVE, AND DOES NOT WORK OFTEN IT APPEARS. WE WILL TRY REPLACEMENT OF BULBS, IT IS UNRELIABLE AND HEADLIGHTS ARE REQUIRED AT NIGHT TO WORK, ALWAYS! PURE SCAM IT SEEMS, BY TOYOTA AND US GOVERNANCE, BOTH FOR SALE, SO SAD. LET US BUYERS BEWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031751October 4, 2017
EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLIGHT WILL GO OUT WHILE DRIVING THE CAR. THIS HAPPENS WITHOUT WARNING AND WITH NO APPARENT RESAON. TOYOTA FIXED THE PROBLEM UNDER WARRANTY IN 2009, HOWEVER THE PROBLEM IS STILL HAPPENING. THIS IS A TRUE SAFETY DEFECT WITH THIS CAR!! TOYOTA KNOWS ABOUT IT BUT HAS NOT OFFERED TO FIXED THE PROBLEM BEYOND THEIR WARRANTY EXTENSION OF FIVE YEARS AND 60K MILES. I MUST SAY IT'S QUITE UNCOMFORTABLE TO BE DRIVING AT NIGHT ON THER HIGHWAY AND OTHER UN-LIT ROADS AND HAVE ONE OF YOUR HEADLIGHTS GO OUT. THIS SAFETY DEFECT IS EXPENSIVE TO FIX. $800.00 TO $2400.00. DEPENDING ON HOW MAY DEFECTIVE PARTS NEED TO BE REPLACED!! I CONTACTED THE LOCAL TOYOTA DEALER AND THE NATIONAL TOYOTA CUSTOMER SERVICE CENTER. I OPENED A CASE WITH THEM (171-0041862). HOWEVER TOYOTA DID NOT OFFERE TO FIX THE SAFETY DEFECT ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030277September 28, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS FLICKER ALL THE TIME - THEN BOTH WILL AUTOMATICALLY, RANDOMLY TURN OFF DURING NIGHT DRIVING...EXTREMELY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030243September 27, 2017
ELECTRICAL SYSTEM
MY DISPLAY HAS GONE BLACK MULTIPLE TIMES. START THE CAR AND THERE IS NO DISPLAY, NO REAR CAMERA.... A MAJOR SAFETY CONCERN I HAVE FOUND OUT THROUGH THE TOYOTA FORUM. SO I HAVE TO GO TO THE BACK UNPLUG SOMETHING FROM MY BATTERY - OR MY WIFE OR DAUGHTER. NOT SAFE BY ANY MEANS!! NO RECALL FOR THIS FMVSS ISSUE. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023924September 18, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HID HEADLIGHTS GO OUT WHILE DRIVING EVERY COUPLE OF MONTHS AND NEED TO BE REPLACED. THIS IS A KNOWN ISSUE TO TOYOTA WHO HAS MADE NO ATTEMPT TO FIX IT. CONSUMERS ARE BEING TOLD BY DEALERS THAT THEY NEED A NEW HID COMPUTER AT THEIR EXPENSE ($1800). IT IS DANGEROUS TO BE DRIVING AT NIGHT AND HAVE YOUR HEADLIGHTS GO OUT! THE ONLY "FIX" BESIDES SPENDING A TON OF MONEY ON THE NEW COMPUTER IS TO REPLACE THE BULBS EVERY 3 MONTHS, WHICH IS CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023989September 18, 2017
ELECTRICAL SYSTEM
I AM WRITING TO YOU ABOUT MY 2008 TOYOTA PRIUS. ..THE DASHBOARD WILL GO COMPLETELY OUT WHILE DRIVING ON THE HWY WHEN THIS HAPPENS YOU HAVE NO COMPLETE DASHBOARD AND THE IGNITION WILL NOT OPERATE. I HAVE REACHED OUT TO TOYOTA AND WAS TOLD MY 9 YEAR WARRANTY IS OUT OF DATE AND THIS MY PROBLEM. ..VERY UNSAFE COMPONENT TO HAVE FAIL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023424September 14, 2017
EXTERIOR LIGHTING
I HAVE REPLACED MY HEADLIGHTS TWICE AND THEY STILL WILL GO OUT. THEY SWITCH FROM PASSENGER TO DRIVERS SIDE HEADLIGHTS GOING OUT. THEY GO OUT WHILE DRIVING ON THE HIGHWAY WHICH IS EXTREMELY DANGEROUS. I HAVE SPENT OVER $400 TRYING TO FIX THIS SAFETY PROBLEM WITH NO SOLUTION SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013611August 8, 2017
EXTERIOR LIGHTING
I HAD A HEADLIGHT FAILURE A FEW WEEKS AGO. IT CAME BACK ON AFTER A FEW DAYS. NOW THE OTHER ONE IS OUT! THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014328August 8, 2017
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE FOR MY 2008 TOYOTO PRIUS RECENTLY BECAME INACCURATE AND IT WAS DETERMINED DEFECTIVE ACCORDING TO THE TOYOTO DEALERSHIP, WHICH REQUIRED ME TO SPEND $1,115 TO HAVE IT AND ITS GAS TANK REPLACED. I WROTE TOYOTO ON JUNE 24, 2017 ASKING THAT THEY REIMBURSE ME FOR THE DEFECT. WHEN THEY FAILED TO RESPOND I CALLED TOYOTO CUSTOMER EXPERIENCE CENTER, WHO TOLD ME THAT THEY WOULD NOT REIMBURSE ME BECAUSE THE DEFECT WAS "OUT OF WARRANTY" AND THERE HAD BEEN "NO RECALLS." PLEASE INVESTIGATE AND ORDER TOYOTO TO CONDUCT A RECALL AND REIMBURSE ITS OWNERS. INACCURATE DEFECTIVE PRIUS FUEL GAUGES APPEARS TO BE A WIDESPREAD PROBLEM, WITH REPAIRPAL.COM REPORTING 119 COMPLAINTS. AND IN THE PAST THE NHTSA HAS DETERMINED THAT INACCURATE FUEL GAUGES IS A SAFETY ISSUE SINCE "IT MAY RESULT IN THE VEHICLE UNEXPECTEDLY RUNNING OUT OF FUEL AND STALLING, INCREASING THE RISK OF A CRASH."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011492July 29, 2017
EXTERIOR LIGHTING
EACH HEADLITE GOES OUT EVERYTIME YOUDRIVE NOW BOTH HEADLITES GO OUT BEEN DOING IT SOMETIME DEALER SAYS 3200.00 TO FIX REALLY THE CAR ONLY WORTH 4,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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