Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10302449January 26, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCED AT LEAST THREE TIMES IN MY 2 MONTH OLD 2010 TOYOTA PRIUS A LURCH FORWARD WHEN BRAKING WHEN MY CAR DRIVES OVER A BUMP, POTHOLE, OR SOMETHING SLICK. MOST RECENTLY I WAS DRIVING DOWNHILL IN DENSE TRAFFIC AND THE LURCH FELT LIKE AN ACCELERATION. I HAD TO SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. THIS BRAKING PROBLEM CLEARLY CAN BE A HAZARD TO SAFE DRIVING AND TO ANY PEDESTRIAN OR OTHER CLOSE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302082January 24, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2010 PRIUS. THIS HAS HAPPENED ABOUT 10 TIMES NOW. SOMETIMES WHEN I BRAKE, I EXPERIENCE A SUDDEN ACCELERATION. IT RANGES FROM SLIGHT TO A LURCH. WHEN IT FIRST HAPPENED, I THOUGHT IT WAS SOMETHING ON THE ROAD AND IGNORED IT. WHEN IT WAS MORE PRONOUNCED AND HAPPENED A COUPLE OF MORE TIMES, I BROUGHT IT TO THE DEALER. THEY SAID THEY HAD NO OTHER REPORTS AND COULD NOT REPLICATE IT. THE SERVICE MANAGER TOOK ME ON A TEST DRIVE AND THE CAR WAS FINE. I KNEW THIS WOULD HAPPEN AS THE ACCELERATION IS ONLY OCCASIONAL. I WAS ADVISED TO CALL TOYOTA NATIONAL, WHICH I DID, AND WAS TOLD THAT SINCE THIS COULD NOT BE REPLICATED THAT THERE WAS NOTHING THEY COULD DO AND NO RECOURSE I HAD AS THE COMPLAINT COULD NOT BE REPLICATED. IT HAS HAPPENED SEVERAL TIMES SINCE, SO I HAVE PAID CLOSE ATTENTION, AS MY HEART HAS BEEN RACING, TO THE CONDITIONS. IT HAS HAPPENED WHEN I AM BRAKING WHILE GOING OVER MANHOLES, SPEED STRIPS, CRACKS IN THE PAVEMENT. IT FEELS LIKE THE TIRE IS GETTING HUNG UP SLIGHTLY, DOESN'T GET ANY TRACTION.THE BRAKE MALFUNCTION LIGHT COMES ON. ALSO, ON THE MULTI-INFORMATION DISPLAY, THE INDICATOR HAS JUST MOVED FROM ECO TO CHG.THE OTHER DAY, IT WAS 34 DEGREES AND I WAS BRAKING AS I CAME UP TO A LIGHT AND THE CAR SLID AND VIBRATED. I WAS GOING ABOUT 5 MILES AN HOUR. THERE MAY HAVE BEEN SOME BLACK ICE OR FROST ON THE GROUND, BUT THE SHAKING WAS INTENSE AND I HAD DIFFICULTY CONTROLLING THE CAR FOR A FEW SECONDS UNTIL I STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302100January 24, 2010
SERVICE BRAKES, ELECTRIC, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE BRAKING AT A SPEED OF ABOUT 25 MPH, WHEELS HIT A POTHOLE AND THE CAR SEEMED TO ACCELERATE AND LURCH FORWARD FOR A FRACTION OF A SECOND BEFORE BRAKING RESUMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302003January 23, 2010
SERVICE BRAKES, HYDRAULIC
YESTERDAY, I ONCE AGAIN EXPERIENCED AN ISSUE THAT I HAVE OBSERVED SINCE I GOT MY 2010 PRIUS IN OCTOBER 2009. THERE ARE TWO INTERSECTIONS CLOSE TO MY HOME THAT BOTH ARE AT THE BOTTOM OF A HILL AND HAVE POTHOLES ABOUT 5 YARDS FROM THE STOP SIGN. IN BOTH LOCATIONS, WHEN MY PRIUS HITS THE POTHOLES, I HAVE THE SENSATION THAT THE BRAKES RELEASE EVEN THOUGH I AM KEEPING PRESSURE ON THEM AS I APPROACH THE STOP SIGN. THIS DOES NOT HAPPEN WITH OUR 2007 RAV4. I NOW KNOW THAT I HAVE TO SLOW DOWN AS IF THE STOP SIGN IS BEFORE THE POTHOLE, BUT I WORRY ABOUT MY WIFE DRIVING IT AND ABOUT A CONDITION THAT I WON'T BE PREPARED FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301821January 22, 2010
SERVICE BRAKES, ELECTRIC
WHILE BRAKING WHILE GOING THROUGH SHALLOW WATER AND SMALL POTHOLE, THE BRAKES FELT LIKE THEY SLIPPED. THE CAR STOPPED BRAKING FOR ABOUT A SECOND OR TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301835January 22, 2010
SERVICE BRAKES, HYDRAULIC
ON SEVERAL OCCASIONS MY 2010 TOYOTA PRIUS ACCELERATED FOR A FEW SECONDS AS I PLACED MY FOOT ON THE BRAKE. ON AT LEAST ONE OCCASION IT HAPPENED AS I WENT OVER A BUMP IN THE ROAD. THERE HAS BEEN NO ACCIDENT AND NO INJURIES. THE ACCELERATION OCCURRED FOR A FEW BRIEF SECONDS. I AM CONCERNED THAT THIS PROBLEM COULD OCCUR WHEN THERE IS A PEDESTRIAN OR AUTO CLOSE IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301864January 22, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I AM BRAKING/SLOWING AND TURNING AND HIT A CURB OR CHUNK OF ICE, OR DRIVING STRAIGHT AND HIT A CHUNK OF ICE, MY 2010 PRIUS BRAKES WILL COMPLETELY GO AWAY. THIS HAS HAPPENED 4 TIMES DURING THE PAST 3 WEEKS OF WINTER WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301908January 22, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
THERE HAVE BEEN SEVERAL TIMES WHEN THE BRAKES OF MY 2010 TOYOTA PRIUS HAVE RELEASED, OFTEN WHEN I HIT A BUMP OR AM GOING OVER A HILL. THE CAR FEELS AS IF IT'S SUDDENLY ACCELERATING EVEN THOUGH I AM PUSHING DOWN ON THE BRAKES. THIS HAS HAPPENED AT LEAST 4 - 5 TIMES PER WEEK SINCE I BOUGHT MY CAR IN JULY 2009. TODAY, I WAS UNABLE TO STOP AS I APPROACH AN INTERSECTION DESPITE PUSHING DOWN ON THE BRAKES. THE CAR HESITATED AND FINALLY THE BRAKES ENGAGED. LUCKILY NO ONE WAS COMING THROUGH THE INTERSECTION FOR IF THERE HAD BEEN, I SURELY WOULD HAVE HIT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301918January 22, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN SLOWING DOWN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED; HOWEVER, IT HAS NEVER OCCURRED WHEN HE MADE A LEFT TURN. HE WAS DRIVING APPROXIMATELY 10 MPH. THE FAILURE MILEAGE WAS 4000 AND THE CURRENT MILEAGE WAS 5000. UPDATED 03/12/10. *LJ UPDATED 09/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301925January 22, 2010
SERVICE BRAKES, HYDRAULIC
MANY TIMES WHILE BRAKING, WHEN I HIT A POTHOLE OR BUMP, THE BRAKES GO OUT, CAUSING THE CAR TO ACCELERATE. I FEEL A LOSS OF CONTROL, WHICH IS REGAINED A FEW SECONDS LATER. IT'S LED TO SEVERAL TERRIFYING SITUATIONS WHERE I'VE ALMOST HIT THE VEHICLE IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301939January 22, 2010
SERVICE BRAKES, HYDRAULIC
CAR: PRIUS 2010 (PURCHASED IN AUGUST 2009) PROBLEM: BRAKING FAILURE ON UNEVEN SURFACES OR POTHOLES I FEEL VERY UNSAFE AND DANGEROUS WHENEVER I HIT UNEVEN SURFACES OR POTHOLES BECAUSE I FEEL I AM LOSING CONTROL OVER MY OWN CAR, ESPECIALLY SINCE I AM IN LOS ANGELES WHERE ROADS ARE NOT THAT GREAT CONDITION. I ALMOST HIT PEOPLE SEVERAL TIMES BECAUSE THE BRAKE AND HIT SEVERAL CARS WHEN I WAS BRAKING.... AND, THE BRAKE IS SO WEAK THAT IT DOESN'T HOLD THE CAR THAT WELL ON THE HILLS. IT GOES BACKWARD WHENEVER I STOP AT THE TRAFFIC LIGHT ON THE HILL AND DRIVING. I TRIED TO TALK TO THE DEALER WHO HELPED ME WITH PURCHASE, BUT HE MADE ME LOOK LIKE I AM A BAD/UNSAFE DRIVER WHO DOESN'T KNOW HOW TO DRIVE WELL. THE INCIDENT HAPPENED SHORTLY AFTER I PURCHASED THE VEHICLE, BUT I THOUGHT IT WAS REALLY MY FAULT TO NOT HANDLING THE "NEW" TECHNOLOGY CAR WELL. IT IS VERY REGRETFUL TO PURCHASE A VEHICLE LIKE THIS WITH SO MUCH MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301946January 22, 2010
SERVICE BRAKES, ELECTRIC
ON ROUGH ROADS AND TERRAIN, THE 2010 PRIUS THAT I RECENTLY BOUGHT CONSISTENTLY DISPLAYS DEFECTIVE BEHAVIOR. WHEN I AM TRYING TO BRAKE, AND DURING BRAKING HIT A BUMP (ALWAYS DURING A SLOW BRAKE), THE CAR ACTUALLY SPEEDS UP. THIS HAS RESULTED IN MY CHANGING MY DRIVING HABITS TO BE FURTHER AWAY FROM CARS IN FRONT OF ME, ESPECIALLY ON BUMPY ROADS. HOWEVER, I AM VERY CONCERNED THAT AT SOME POINT I WON'T BE ABLE TO STOP THE VEHICLE PROPERLY WHEN EXPECTING THE CAR TO CONTINUE A SLOW BRAKE, AND INSTEAD IT HITS A BUMP AND DOES NOT BRAKE. I DON'T BELIEVE TOYOTA IS ADDRESSING THE DEFECT AT THIS TIME FROM REPORTS I HAVE READ. MY MOTHER (WITHOUT GOING INTO ANY DETAIL AFTER HAVING READ REPORTS) ASKED IF I HAD EXPERIENCED ANY ISSUES WITH MY PRIUS AND I TOLD HER OF THIS EXACT ISSUE PRIOR TO BEING AWARE OF MEDIA COVERAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301688January 21, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2010 TOYOTA PRIUS. ON A NUMBER OF OCCASIONS IT FEELS AS THOUGH THIS VEHICLE HAS LOST BRAKING FORCE FOR A BRIEF PERIOD OF TIME (NO MORE THAN 1 SECOND) WHEN THE VEHICLE ENCOUNTERS AN UNEVEN ROAD SURFACE WHILE BRAKING. I BELIEVE THIS ONLY HAPPENS WHILE THE VEHICLE IS USING REGENERATIVE BREAKING. WHEN THIS HAPPENS THE VEHICLE FEELS LIKE IT'S LURCHING FORWARD BECAUSE THE BRAKING FORCE HAS BEEN REMOVED. ONCE I PRESS HARDER ON THE BRAKES TO FORCE THE FRICTION BRAKES TO APPLY, OR AFTER A BRIEF PERIOD OF TIME, THE CAR DOES CONTINUE TO SLOW DOWN. I HAVE NOT YET HAD AN ACCIDENT OF ANY KIND, BUT I CAN IMAGINE HOW ONE COULD HAPPEN BECAUSE OF THE INCREASED STOPPING DISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301755January 21, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT HAS 2010 TOYOTA PRIUS. THE CONTACT WAS ENGAGING THE BRAKE PEDAL WHILE DRIVING 15 MPH INTO A POT HOLE. ONCE THE CONTACT DROVE INTO THE POT HOLE THE BRAKES RELEASED AND SHE WAS FORCED TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD SCREECHING NOISE AS WELL. THE FAILURE MILEAGE WAS 600. THE CURRENT MILEAGE WAS 5,600. *CN UPDATED 02/17/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301766January 21, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
THREE TIMES, TWICE WITH ME AND ONCE WITH MY WIFE, THE AUTOMOBILE ACCELERATED DURING BRAKING. THE ACCELERATION (OR LOSS OF BRAKES, IT'S HARD TO TELL) LASTED FOR ONLY A SECOND, BUT ENOUGH WHERE I HAD TO PRESS THE BRAKES WITH FORCE TO COME TO MY INTENDED STOP. I COULD HAVE EASILY ENDED UP IN THE MIDDLE OF THE INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301798January 21, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I HIT PARTICULAR INTERSECTIONS OR WHEN THE GROUND IS COVERED WITH ICE OR SNOW, MY BRAKES WILL BEGIN TO SLOW DOWN THE VEHICLE. BUT THEN THEY FAIL. I LOSE CONTROL OF MY VEHICLE. I HAVE TO RE-PUSH THE BRAKE PEDAL FOR IT TO ACTUALLY BRAKE. IT IS SCARY AND DANGEROUS BECAUSE I HAVE NO CONTROL OVER MY CAR WHEN THE BRAKES ARE OUT AND ONE OF THESE TIMES IT IS GOING TO CAUSE AN ACCIDENT. SINCE I PURCHASED THE CAR BRAND NEW IN JULY, IT HAS HAPPENED TO ME OVER 10 TIMES. I ONLY HAVE 5300 MILES ON MY CAR. I'M NOT SURE WHAT I CAN DO TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300235January 19, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN 10 MPH OVER A BUMP IN THE ROAD HE LOST THE BRAKING POWER AND THE VEHICLE SURGED. THE DEALER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 2,800. UPDATED 02/19/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300299January 19, 2010
SERVICE BRAKES, ELECTRIC
THERE ARE BRAKING ISSUES WITH MY 2010 TOYOTA PRIUS. 1) IN MULTIPLE INSTANCES, PERHAPS 12 TIMES, WHEN BRAKING IN SNOWY CONDITIONS, THERE IS A MOMENT WHERE THE BRAKES APPEAR TO BE INACTIVE. PRESSING MUCH HARDER BRINGS THE BRAKES BACK ON LINE. I HAVE DRIVEN FOR 40 YEARS, IN DOZENS OF CARS AND NEVER FOUND THIS. THE SITUATION IS COUNTER-INTUITIVE, BECAUSE I DO NOT WANT TO JAM ON THE BRAKES IN SLIPPERY CONDITIONS FOR OBVIOUS REASONS. 2) IN 3-4 INSTANCES WHEN BRAKING AND GOING OVER A POTHOLE OR LARGER BUMP, THE SAME AS THE ABOVE OCCURS, THAT IS MOMENTARY LOSS OF BRAKING. AGAIN, PRESSING HARDER ALLEVIATES THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300061January 17, 2010
SERVICE BRAKES, HYDRAULIC
I KNEW SOMETHING WAS WRONG, EVEN BEFORE READING THE ONLINE COMPLAINTS ABOUT THE 2010 PRIUS AND ITS BRAKING PROBLEMS THAT ECHOED MY SUSPICIONS---- WHEN SOMETIMES BRAKING OVER A POTHOLE OR RAILROAD TRACKS OR ICE OR ANY KIND OF BUMP, THERE IS A SURGE OF ACCELERATION. TO THE EXTENT THAT ONE TIME MY 15 YEAR OLD DAUGHTER SAID, 'WHAT WAS THAT?" I'D DRIVEN A SAAB 93 FOR 130,000 MILES BEFORE WE RECENTLY BOUGHT THE PRIUS--I NEVER FELT ANYTHING LIKE THIS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300090January 17, 2010
SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2010- CAR SURGED WHILE BRAKING TO A HALT. IT FELT AS THOUGH I HAD SUDDENLY LOST BRAKING POWER FOR A FEW MOMENTS, LIKE I HAD HIT AN ICE PATCH. BUT THE ROAD SURFACE WAS DRY. THIS WAS THE SECOND TIME IT HAPPENED TO ME, THE FIRST ABOUT A WEEK OR 10 DAYS AGO. CAR WAS PURCHASED ON 1/4, DELIVERED ON 1/8/2010. THE PROBLEM IS NOT REPRODUCIBLE, BUT BOTH TIMES THE CAR WAS MOVING AT RELATIVELY LOW SPEED (10 MPH OR LESS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius