Toyota Prius Complaints (2010)

2,829 consumer complaints on file.

#10306770February 5, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE HAD A BRIEF FAILURE OF THE BRAKES ON MY 2010 PRIUS IV. I WAS DRIVING IN TOWN COMING BACK FROM THE SCHOOL WHERE I TEACH. I SLOWED AS I CAME UP ON ANOTHER VEHICLE STOPPED AT A STOPLIGHT. ALTHOUGH I HAD MY FOOT ON THE BRAKE, IT DID NOT START TO BRAKE FOR A COUPLE OF SECONDS. I NARROWLY AVOIDED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306774February 5, 2010
SERVICE BRAKES, ELECTRIC
TOYOTA PRIUS 2010. ON THREE OCCASIONS ON ICE AND/OR SNOWY ROADS THE BRAKES FAILED TO STOP THE CAR SAFELY. ON TWO OCCASIONS THE CAR CAME DOWN THE BRICK STREET AND INTO THE CROSS STREET. FORTUNATELY NO ACCIDENT OCCURRED. FIRST TIME IN DEC. 2009, TWICE IN JAN. 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306775February 5, 2010
SERVICE BRAKES, ELECTRIC
I WAS APPROACHING A TRAFFIC SIGNAL, HIT A SMALL POT HOLE, AND APPLIED THE BRAKES ON MY 2010 TOYOTA PRIUS. THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT SLOW. I RELEASED THE PEDAL AND STEPPED ON IT A SECOND TIME AND THIS TIME THE BRAKES WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306776February 5, 2010
SERVICE BRAKES, HYDRAULIC
MY 2010 PRIUS HESITATED TO BRAKE PROPERLY/CAUSED A DELAY AT 10MPH ON THE FREEWAY, AS A RESULT MY LEFT FENDER MADE CONTACT WITH THE VEHICLE IN FRONT OF ME. AS RESULT, MY INSURANCE INCREASED, I HAD TO PAY $500 DEDUCTIBLE TO REPAIR MY BUMPER. ALSO THE BACK BRAKES HAVE SQUEAKED GOING IN REVERSE SINCE PURCHASE IN NOVEMBER 2009. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306763February 5, 2010
SERVICE BRAKES, HYDRAULIC
SINCE I BOUGHT MY 2010 TOYOTA PRIUS, I HAVE BEEN NOTICING THAT WHEN I GO OVER A BUMP OR POTHOLE IN THE ROAD THAT THE CAR LURCHES FORWARD AND SEEMS TO ACCELERATE OR I CAN'T BRAKE. IT OCCURS A FEW TIMES A WEEK SINCE I BOUGHT IT IN SEPT..2009 IT IS CURRENTLY AT THE DEALER AND I DON'T KNOW IF THEY WILL BE ABLE TO FIX THE PROBLEM. THEY DIDN'T SEEM VERY CONFIDENT THAT THEY WOULD BE ABLE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306754February 5, 2010
SERVICE BRAKES, ELECTRIC
I OWN 2010 TOYOTA PRIUS PURCHASED IN JANUARY 2010. TWICE I HAVE ENCOUNTERED BRAKING PROBLEM. IN BRAKING FROM 40 MILES AN HOUR FOR TRAFFIC CONGESTION, I HAD TO RESORT TO LAST SECOND ADDITIONAL FOOT PRESSURE TO AVOID HITTING THE CAR IN FRONT OF ME. UNLIKE THE COMPLAINS I HAVE READ IN THE MEDIA, MY PROBLEM DID NOT OCCUR DUE TO SLIPPERY ROAD OR ANY KIND OF BUMP. SIMPLY PUT, STOPPING REQUIRED UNUSUAL FOOT PRESSURE THAT I HAVE NEVER ENCOUNTERED IN ANY PREVIOUS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306759February 5, 2010
SERVICE BRAKES, ELECTRIC
BEFORE THE NEWS ABOUT THE 2010 PRIUS BRAKE PROBLEM BECAME NATIONAL, I HAD EXPERIENCED SEVERAL INSTANCES WITH MY 2010 PRIUS (PURCHASED NOV., 2009) DURING WHICH I WOULD BRAKE AT LOW SPEED OVER BUMPS OR ROUGH ROADS AND EXPERIENCE A SLIDING OR BRAKES-NOT-WORKING SENSATION. THIS CONTINUES TO HAPPEN WITH THIS CAR. I HAVE ONLY EXPERIENCED IT AT VERY LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306765February 5, 2010
FUEL SYSTEM, OTHER
I OWN A 2010 PRIUS. AFTER PUTTING 10K MILES ON IT, I HAVE YET TO SEE THE 50+ MPG. I COULD HAVE EASILY BOUGHT A HONDA CIVIC, SAVED $15,000+ AND STILL GOTTEN 38MPG. I HAVE TAKEN THE CAR TO THE DEALERSHIP ON A FEW OCCASIONS AND THEY CANNOT TELL ME WHY I HAVE LOST ALMOST 20MPG. ALL THEY CAN TELL ME IS THAT IT IS PROBABLY THE GAS THAT I AM USING. I CAN SEE HOW THIS MIGHT MAKE A SLIGHT DIFFERENCE LIKE 3-4MPG, BUT NOT 20! I BELIEVE THE 50MPG BENCHMARK GIVEN BY TOYOTA IS BOGUS. I WANT MY MONEY BACK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306772February 5, 2010
SERVICE BRAKES, HYDRAULIC
DURING MODERATE BRAKING WHEN THERE ARE UNEVEN OR POTHOLES IN ROAD THERE IS A HESITATION BETWEEN THE DYNAMIC BRAKING AND THE DISC BRAKES. THERE SEEMS TO BE A DELAY ENOUGH TO SCARE THE DRIVER ESPECIALLY IF IT WAS THE FIRST TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306778February 5, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2010 TOYOTA PRIUS, PURCHASED ON 7/24/09. ON SEVERAL OCCASIONS, THE FIRST BEING 12/05/09, THE PRIUS HAS REVERSED IN A "JERKY" FASHION. I KEEP MY FOOT ON THE BRAKE, EASE UP ON THE PEDAL WITH THE CAR IN REVERSE, AND THE CAR LURCHES BACKWARDS AT A SURPRISING SPEED, AND A SPEED WHICH IS UNWARRANTED BY THE AMOUNT OF PRESSURE ON THE BRAKE. THIS HAS HAPPENED 4-6 TIMES IN THE LAST TWO MONTHS. I HAVE NEVER HAD THIS EXPERIENCE WITH ANY OTHER CAR, AND MY FIANCE HAS EXPERIENCED THE PROBLEM WHEN HE DRIVES MY PRIUS. IT SEEMS TO OCCUR ON INCLINES AND UNEVEN SURFACES. IT HAS NOT YET CAUSED AN ACCIDENT OR INJURY, BUT I FIND THIS ISSUE CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306796February 5, 2010
SERVICE BRAKES, ELECTRIC
MY 2010 TOYOTA PRIUS ACCELERATES SUDDENLY COMING TO A STOP AND GOING OVER A BUMP. IT HAS HAPPENED SEVERAL TIMES SINCE I BOUGHT THE CAR LAST JULY (TWICE TODAY). ALSO, IT HANDLES TERRIBLY IN THE SNOW, SKIDDING THROUGH TURNS AND WHEN BRAKING. I HAVE BEEN DRIVING IN THE SNOW FOR 30 YEARS AND HAVE NEVER HAD A CAR THAT HANDLES SO POORLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306786February 5, 2010
SERVICE BRAKES, ELECTRIC
I OWN A TOYOTA PRIUS 2010 AND I LIVE IN A SNOWY CITY. I HAVE EXPERIENCED "UNUSUAL" PROBLEMS WITH BRAKES THREE TIMES IN MONTH OF JANUARY. FIRST TIME I WAS TAKING MY TWO CHILDREN TO SCHOOL AND AS I WAS APPROACHING STOP SIGN, I SLOWED DOWN AS USUAL AND APPLIED BRAKE. WHEN I WAS ALMOST AT THE STOP SIGN, I REALIZED THAT CAR WASN'T STOPPING, SO I PANICKED AND PRESSED BRAKE PEDAL HARD AND THEN I NOTICED THE ABS STARTED TO WORK AND I PASSED THE STOP SIGN ABOUT THREE METERS, ROAD WAS COVERED WITH SNOW. SECOND TIME I WAS GOING TO WORK ON A WET ROAD AND NOT ICY. I WAS APPROACHING A TRAFFIC LIGHT AND AS I SLOWED DOWN I ALSO CHANGED LANE AND APPLIED BRAKE. BEFORE THE TRAFFIC LIGHT I NOTICED THAT AS IF I WAS NOT BRAKING, SO I PRESSED HARD ON THE BRAKES AND IT STOPPED. THIRD TIME I DROPPED MY CHILDREN TO SCHOOL AND STARTED TO GO TO WORK AND I EXPERIENCED SIMILAR PROBLEM WITH BRAKES, WET ROAD AND NOT ICY, BUT THIS TIME I PANICKED BECAUSE OF SOME CARS ON THE ROAD, I PRESSED HARD ON THE BRAKE AND IT STOPPED IN FRONT OF THE STOP SIGN AND I HAD TO BACK UP. SO I CALLED MY HUSBAND AT HIS WORK AS I WAS VERY NERVOUS ABOUT THIS SITUATION. HE SAID IT IS PROBABLY BECAUSE OF THE WEATHER AND MAY BE BECAUSE I AM VERY CAREFUL ABOUT THE NEW CAR. SO HE SAID THAT HE WOULD TEST DRIVE THE CAR TO SEE IF THERE IS ANY PROBLEM. HE DROVE THE CAR TO WORK FOR TWO WEEKS, 700 MILES, AND HE TOLD ME THAT HE HAD ONLY ONCE "UNUSUAL" PROBLEM WITH BRAKES SIMILAR TO WHAT I HAD. TWO DAYS AGO I HEARD ABOUT PRIUS BRAKE PROBLEMS AND I TOOK MY CAR TO THE DEALER. DEALER SAID THAT INSPECTION HAS FOUND NO PROBLEM. AND HERE I AM DRIVING THIS CAR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306799February 5, 2010
SERVICE BRAKES, ELECTRIC
JUST REINFORCING WHAT HAS ALREADY BEEN REPORTED ABOUT THE 2010 MODEL PRIUS. I HAVE A 2010 PRIUS THAT WAS PURCHASED IN NOVEMBER 2009, AND I HAVE ON NUMEROUS OCCASIONS HAD ISSUES WHEN BRAKING AT SLOWER SPEEDS AND DRIVING OVER POTHOLES OR DIPS. THE BRAKES SEEM TO GIVE OUT FOR A MOMENT AND THE CAR ACCELERATES, RESULTING IN THE NEED TO SLAM DOWN THE BRAKE HARDER IMMEDIATELY. THE INCIDENT USUALLY ONLY LASTS FOR A SECOND OR TWO, AND I AM TRYING TO DRIVE EXTRA CAREFULLY TO COMPENSATE. BUT THE DELAY IN BRAKING COULD ABSOLUTELY RESULT IN A TRAFFIC ACCIDENT DUE TO THE INCREASED TIME TO DECELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306797February 5, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY 2010 PRIUS EAST ON OHIO STREET (NEAR STATE STREET) IN CHICAGO. THE STREET HERE HAS SOME POTHOLES AND MANHOLE COVERS. WHEN I APPLIED THE BRAKES, THE CAR DID NOT BRAKE; INSTEAD, IT SEEMED TO SURGE AHEAD. I WAS ABLE TO STOP THE CAR BEFORE HITTING A PEDESTRIAN. THIS WAS THE MOST RECENT EPISODE OF THIS PROBLEM. I DID NOT NOTE THE DATES OF THE THREE PRIOR EPISODES THAT HAVE OCCURRED SINCE I PURCHASED THE CAR APPROXIMATELY SEVEN MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306798February 5, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2010 CLASS III TOYOTA PRIUS. ON SEVERAL OCCASIONS, I HAVE APPLIED THE BRAKES AND THE BRAKES SEEMED TO RELEASE, CAUSING THE CAR TO SURGE FORWARD, BEFORE THE BRAKES RE-ENGAGED. ONCE THIS OCCURRED WHEN I HIT A MANHOLE COVER AND ONCE ON A SLIPPERY ROAD BUT IT HAS ALSO OCCURRED ON DRY ROADS WITH NO APPARENT REASON FOR THE FAILURE. I TOOK THE CARE TO THE DEALER ON 30 JANUARY 2010 WHO ADVISED ME THAT THERE WAS NOTHING WRONG WITH MY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306807February 5, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING MY WIFE'S 2010 TOYOTA PRIUS FROM COLORADO SPRINGS TO ALAMOSA WE EXPERIENCED THE FOLLOWING ANOMALY. WE WERE ON THE FREEWAY (I-25) DRIVING SOUTH ON LEVEL TERRAIN WITH THE CRUISE CONTROL SET AT ~70MPH. I NOTICED A SIGNIFICANT INCREASE IN THE ENGINE RPM AND COULD SEE THE ENGINE DISPLAY FOR THE ENGINE IN THE PWR MODE. I DISENGAGED THE CRUISE CONTROL AND WAITED A SHORT PERIOD OF TIME AND REENGAGED THE CRUISE CONTROL. A SHORT TIME LATER (~15 MINUTES) THE RPM INCREASE OCCURRED AGAIN AND I ONCE AGAIN DISENGAGED THE CRUISE CONTROL. I DID NOT USE THE CRUISE CONTROL AGAIN ON THE TRIP. MY WIFE HAS USED THE CRUISE CONTROL RARELY SINCE HER USE DOES NOT INCLUDE FREEWAY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306802February 5, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING MY 2010 PRIUS TODAY, I EXPERIENCED A BRAKE FAILURE SUCH AS THE ONE I'VE BEEN HEARING ABOUT ON THE NEWS. HERE'S WHAT HAPPENED: I WAS BRAKING, SLOWING TO A STOP APPROACHING A STOPLIGHT (GOING NO FASTER THAN 10 MPH AT THE TIME), MY CAR ROLLED OVER A MANHOLE COVER THAT WAS SLIGHTLY LOWER THAN THE SURFACE OF THE ROAD (NO MORE THAN ONE INCH DEEP) AND SUDDENLY IT FELT LIKE MY CAR WAS GLIDING ON ICE WITH NO ABILITY TO STOP, THE BRAKES HAD COMPLETELY FAILED; ADDITIONALLY, I HEARD A SLIGHT GRINDING SOUND COME FROM THE FRONT RIGHT WHEEL WELL. I TOOK MY FOOT OFF THE BRAKE, RE-DEPRESSED THE PEDAL, AND EVERYTHING WAS INSTANTLY BACK TO NORMAL. THE DURATION OF THE INCIDENT WAS NO MORE THAN A SECOND, BUT IT WAS TERRIBLY ALARMING JUST THE SAME. FOLLOWING THIS INCIDENT, I HAVE CONTACTED TWO DIFFERENT TOYOTA DEALERSHIPS' SERVICE DEPARTMENTS WHO STATED THAT THEY DID NOT CURRENTLY HAVE ANY REPAIR PLANS FOR THIS PROBLEM, APOLOGIZED FOR THE "INCONVENIENCE," AND ONE OF THE DEALERSHIPS (TOYOTA OF HOLLYWOOD (CA)) TOOK MY PHONE NUMBER WHILE THE OTHER DEALERSHIP TOLD ME TO WAIT FOR A LETTER FROM TOYOTA. I INQUIRED OF TOYOTA OF GLENDALE (CA) IF I SHOULD GET A RENTAL CAR FOR THE TIME BEING (HOPING TO BE OFFERED A LOANER) AND THEY TOLD ME NOT TO, AND TO 'DRIVE SAFE.' I'M TOTALLY LIVID, THIS IS A VERY SCARY PROBLEM TO EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306810February 5, 2010
SERVICE BRAKES, HYDRAULIC
WHEN USING THE BRAKES, ON SEVERAL OCCASIONS, MY VEHICLE BRIEFLY LURCHED FORWARD. MOST OF THE TIME IT HAPPENS WHEN THE PAVEMENT IS WET. IT HAS HAPPENED ABOUT 15 TIMES OVER THE PAST 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306815February 5, 2010
SERVICE BRAKES, ELECTRIC
TOYOTA PRIUS 2010 BRAKING PROBLEM TURNING LEFT IN TO PARKING STRUCTURE OR ON TO HIGHWAY RAMP. SUDDEN SURGE AND LOSS OF BRAKING FOR A FEW MOMENTS. ALWAYS ABLE TO CONTROL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306801February 5, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TOYOTA PRIUS 2010- WHEN WE GO INTO A POTHOLE AND APPLY THE BRAKE, THE BRAKE DOESN'T WORK. INSTEAD, IT ACCELERATES. ONCE, IT HIT A CURB AND DAMAGED THE BUMPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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