Toyota Highlander Complaints (2004)

286 consumer complaints on file.

#10165742August 17, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CARPET ON THE VEHICLE FLOOR WAS LOOSE AROUND THE ACCELERATOR PEDAL. THERE WAS A NHTSA RECALL, #06V253000 REGARDING THE ACCELERATOR PEDAL. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164775July 31, 2006
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
2004 TOYOTA HIGHLANDER ENGINE DIES, WOULD NOT ACCELERATE PAST 20 MPH, ENGINE LIGHT AND VSC AND TRAC OFF LIGHTS WERE ON, WOULD SLOW DOWN TO 10 MPH WITHOUT WARNING. *KB THE THROTTLE BODY CONTROL UNIT WAS REPAIRED SEVERAL TIMES. JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163632July 27, 2006
TIRES:SIDEWALL
DT*: THE CONTACT STATED THAT ALL 4 TIRES DRY ROTTED ON THE SIDEWALLS. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP. THERE WERE NO REPAIRS OR REPLACEMENTS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162736July 18, 2006
ELECTRICAL SYSTEM
THE AIR/HEAT KEEP GOING IN AN OUT. MOST OF THE TIME WHEN YOU TRY TO SWITCH IT OVER THE AC IT STAYS HOT AND SAME W/ HOT. STOPPED BY TOYOTA DEALER AND THEY SAID THAT ON THIS YEAR MODEL HIGHLANDERS THE CIRCUIT BOARD FOR THE HEAT AND AIR ARE GOING BAD. BUT THEY WON'T DO A RECALL. IT EVEN MESSED 1 OF THE ACCUATORS UP AND WE HAD TO REPLACE IT LAST TIME AND NOW IT HAS DONE IT AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162279July 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE RESEARCHING ANOTHER MATTER CONCERNING MY 2004 TOYOTA HIGHLANDER ON YOUR SITE, I READ COMPLAINT #10161055 CONCERNING A HESITATION PROBLEM THE OWNER WAS HAVING AND WANTED TO SAY THAT I HAVE EXPERIENCED THE SAME PROBLEM. IT IS NOT CONSTANT, HOWEVER IT DOES HAPPEN FREQUENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161055June 29, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
LET ME START BY SAYING I AM A DIE-HARD TOYOTA OWNER, MY CURRENT VEHICLE BEING THE 3RD TOYOTA WE OWN. I OWN A 2004 TOYOTA HIGHLANDER, V6, 5 SPEED AUTOMATIC WITH AWD. THIS VEHICLE HAS A VERY SERIOUS HESITATION PROBLEM WHICH IS DANGEROUS. UPON ACCELERATION FROM A STOP OR AT SPEED, THERE IS A VERY SERIOUS LAG IN THROTTLE RESPONSE. MANY TIMES LEAVING A STOP OR ACCELERATING FROM A SLOW SPEED I.E. PARKING LOT DRIVING, THE VEHICLE WILL LAG WITH NO RESPONSE, THEN LURCH & ACCELERATE SUDDENLY. MERGING INTO TRAFFIC, SAFE PASSING, STARTS AT LIGHTS AND SAFE DRIVING IN PARKING LOTS AND AROUND PEDESTRIANS CAN BE HAZARDOUS. THOUSANDS OF OWNERS ACROSS THE NATION ARE AFFECTED BY THIS DEFECT. FROM MY RECENT RESEARCH IT APPARENTLY IS NOT RESTRICTED TO THE HIGHLANDER, BUT AFFECTS MANY TOYOTA VEHICLES WITH "DRIVE BY WIRE" AS OPPOSED TO MECHANICAL TRANSMISSION & THROTTLE LINKAGE. I TOOK THE VEHICLE BACK TO THE DEALER RIGHT AFTER MY PURCHASE IN NOVEMBER OF 2004 AND WAS TOLD THEY COULD FIND NOTHING WRONG, NOW RECENT RESEARCH TELLS ME THEY WERE WELL AWARE OF THE PROBLEM AT THAT TIME. I LOVE TOYOTA BUT THERE METHODS OF DEALING WITH PROBLEMS LIKE THIS IS DECEPTIVE AT BEST AND JUST SHORT OF CRIMINAL AT WORST. PLEASE "GOOGLE" TOYOTA HIGHLANDER HESITATION PROBLEM AND ALSO VISIT TUNDRASOLUTIONS.COM FOR MORE EVIDENCE OF WHAT I AM TALKING ABOUT. TOYOTA HAS NOT DEVOTED ENOUGH RESOURCES TO THIS PROBLEM OR A PERMANENT FIX WOULD HAVE ALREADY BEEN DEVELOPED. PLEASE CONTACT TOYOTA AND URGE THEM TO TAKE CARE OF THIS MATTER WITH ALL THE THOUSANDS OF OWNERS ACROSS THE U.S. THAT ARE HAVING TO DEAL WITH THIS MATTER. I WILL BE FOLLOWING THIS MATTER WITH KEEN INTEREST TO SEE IF ANYTHING IS BEING DONE AND AM ADVISING AAA OF THE ISSUES AS WELL AS MY STATE AND FEDERAL REPRESENTATIVES. TOYOTA COMMANDS A PREMIUM PRICE FOR WHAT ARE OTHERWISE EXCEPTIONAL VEHICLES AND THEIR CUSTOMERS AND THE NATIONS DRIVERS DESERVE A BETTER MORE RESPONSIBLE RESPONSE FROM TOYOTA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159371June 9, 2006
SERVICE BRAKES, HYDRAULIC
THIS SITUATION HAS BEEN HAPPENING SINCE I BOUGHT MY HIGHLANDER IN NOVEMBER 2004. AFTER BACKING OUT OF MY DRIVEWAY OR MOVING IN REVERSE, THE FIRST TIME BRAKES ARE USED IN THE FORWARD OR DRIVE GEAR THERE IS A LOUD CLANK OR BANG FROM THE FRONT WHEEL BRAKES. I HAVE HAD THE DEALER CHECK THEM MORE THAN ONCE AND EVERY TIME I AM TOLD THAT IT IS NORMAL OR THAT THEY ARE UNABLE TO REPRODUCE. THIS IS NOT MY FIRST CAR EVER AND I'M SURE THAT I'VE NEVER HEARD THAT KIND OF NOISE IN MY BRAKES AFTER CHANGING GEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159337June 8, 2006
VEHICLE SPEED CONTROL
2004 TOYOTA HIGHLANDER VSC LIGHT COMES ON AT UNEXPLAINABLE TIME AND CAR LOSES POWER. DEALER HAS HAD THREE TIMES AND STILL HASN'T FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157016May 8, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THERE IS A SULFUR SMELL WHEN I STOP OR BACK UP ON HILLS. THE DEALER SAID THAT THEY WOULD REPLACE THE CATALYTIC CONVERTER (PARTS ARE ON ORDER) AND THAT THIS WAS A DEFECT IN SOME VEHICLES. IF AN OWNER MENTIONS THE SMELL, THEY DO THE REPAIR UNDER WARRANTY. SHOULDN'T OWNERS BE MADE AWARE OF THE PROBLEM? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156443April 29, 2006
STEERING
NOTICED FREE PLAY AND A CLUNKING IN STEERING WHEEL @15,000 MILES. MORE PRONOUNCED ON TURNS WITH BUMPS. COMPLAINED TO DEALER ABOUT CONDITION AND THEY SAID IT WAS THE STEERING SHAFT HAD EXCESSIVE PLAY IN SHAFT JOINT. HAD TO WAIT OVER 1 MONTH FOR THE PART TO ARRIVE. STEERING SHAFT ASSEMBLY PART#45220-48150 WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153101March 18, 2006
STEERING:LINKAGES:ROD:RELAY:CONNECTING
I OWN A 2004 TOYOTA HIGHLANDER V6. AT 45,000 MILES, I NOTICED A CLUNKING SENSATION IN MY STEERING WHEEL. LONG STORY SHORT, TOYOTA SAID IT WAS A FAILED U-JOINT AND HAD TO REPLACE MY STEERING COLUMN ASSEMBLY (PART # 45220-48150) AT A COST OF $490 TO ME. NOT COVERED BY 5 YR/ 60000 MI DRIVE TRAIN WARRANTY OR 3 YR/36000 MI EITHER. I LEARNED IN AN EDMUNDS.COM HIGHLANDER OWNERS' CHAT ROOM THAT I AM NOT ALONE. SEVERAL PEOPLE COMMENTED THEY HAVE THE SAME ISSUE. THE PROBLEM ALSO OCCURS WITH CAMRYS (WHICH HAS THE SAME CHASSIS). THE OTHER OWNERS COMPLAIN OF A LONG PART BACKORDER WHICH SOUNDS LIKE THIS MAY BE A WIDESPREAD PROBLEM. DOES THIS QUALIFY FOR A RECALL AND COULD I GET MY $490 REFUNDED IF SO? THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152350March 9, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I HAD A FLAT TIRE ON MY 2004 TOYOTA HIGHLANDER. MY HUSBAND AND I WERE GOING THROUGH THE TIRE REPLACEMENT STEPS AND HAD THE VEHICLE JACKED WITH THE MANUFACTURER PROVIDED JACK. AFTER REMOVING THE LUG NUTS, I WENT TO REMOVE THE FLAT TIRE FROM THE WHEEL STUDS. THE JACK POPPED OUT OF PLACE AND BENT, AND IS NOW UNUSABLE. WE HAD TO FIND A HEAVY DUTY JACK TO LIFT THE VEHICLE TO GET THE TIRE OFF AND PUT THE SPARE TIRE ON. SPARE WAS PLACED AND PROPERLY TIGHTENED. NOW, THERE IS A SCRAPING SOUND WHEN DRIVING THE VEHICLE AT ANY SPEED. I HAD FLAT FIXED AND WHEN TIRE COMPANY REMOVED SPARE, ONE WHEEL STUD FOR FRONT PASSENGER SIDE BROKE OFF. TIRE COMPANY SAYS THEY'VE SEEN THIS NUMEROUS TIMES WITH HIGHLANDERS; THE INTEGRITY AND/OR MACHINING OF THE WHEEL STUD APPEARS DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149501February 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 TOYOTA HIGHLANDER WITH A 3.3L V6 AUTOMATIC TRANSMISSION. WITHIN THE FIRST WEEK OF DRIVING THE VEHICLE THAT WAS PURCHASED NEW FROM THE MANUFACTURER, I NOTICED THAT THE TRANSMISSION SEEMED TO HESITATE WHEN ACCELERATING AT LOW SPEEDS. THE PROBLEM PERSISTED AND I TOOK THE VEHICLE IN FOR SERVICE. THE DEALER SAID THEY COULD NOT REPRODUCE THE PROBLEM OR FIND ANYTHING WRONG. NOW THE CAR HAS ALMOST 20,000 MILES ON IT, I'VE TAKEN THE CAR BACK TO THE DEALER A FEW TIMES AS THE HESITATION HAS GOTTEN WORSE AND THEY CONTINUE TO TELL ME THERE IS NOTHING WRONG WITH THE CAR. I RARELY DRIVE THE CAR NOW SINCE I HAVE COME VERY CLOSE TO HAVING A MAJOR ACCIDENTS NUMEROUS TIMES. IN EACH CASE, I WILL TRY AND MERGE ONTO A FREEWAY. GOING UP THE RAMP (OR DOWN) AND ACCELERATING TO GET UP TO SPEED, THE TRANSMISSION WILL DELAY FOR 2-3 SECONDS. I THEN PUSH THE GAS PEDAL DOWN A BIT MORE AND THE RPM'S WILL SHOOT UP, THE CAR WILL JERK, AND SPEED AHEAD. IF I DON'T APPLY THE EXTRA GAS, IT LEAVES ME IN A SITUATION WHERE I MIGHT BE HIT FROM BEHIND BY OTHER CARS. WHEN THE CAR JERKS AHEAD, I'VE COME CLOSE TO SLAMMING INTO CARS AHEAD OF ME. I'VE DONE SOME RESEARCH ON THE WEB AND HAVE FOUND NUMEROUS OTHER TOYOTA OWNERS WITH THIS SAME EXACT PROBLEM. I HOPE NO ONE HAS BEEN KILLED OR INJURED FROM THIS DEFECT THAT TOYOTA IS UNWILLING TO ADDRESS, AND THAT THE NHTSA WILL INVESTIGATE THIS BEFORE ANYONE IS KILLED OR INJURED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148854January 27, 2006
TIRES
IT IS NOT POSSIBLE TO SAFELY DRIVE THE TOYOTA HIGHLANDER 2004 WITH THE MICHELIN 225/65/R17 TIRES SOLD AS ORIGINAL EQUIPMENT IN ANY KIND OF SNOW CONDITIONS. EVEN WITH AS LITTLE AS 1-2 INCHES OF SNOW THESE TIRES ON THE HIGHLANDER TRAP AND BUILD UP SNOW IN THE WHEEL WELL LEAVING THE DRIVER WITH NO STOPPING ABILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148539January 25, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION MOMENTARILY HESITATES BEFORE PROPERLY SELECTING THE CORRECT GEAR TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR INSPECTION. THE DEALERSHIP MECHANIC RESET THE SOFTWARE THREE TIMES, BUT THIS DID NOT CORRECT THE PROBLEM. DIAGNOSTIC TESTING WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. THE REPRESENTATIVE DROVE THE VEHICLE AND EXPERIENCED THE HESITATION AND EXPLAINED, THIS IS A FLAW IN THE DESIGN AND THE VEHICLE IS FREE-WHEELING. THE REPRESENTATIVE WOULD CONTACT THE ENGINEERS AND TRY TO SOLVE THE PROBLEM. UPDATED 03/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146704January 2, 2006
STEERING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
IDENTICAL TO COMPLAINT #10114548 MY EVENT HAPPENED JANUARY 6, 2005 WITH LESS THAN 10,000 MILES ON VEHICLE. NOW, AT 35,750 MILES, I HAVE O2 SENSOR PROBLEMS ON A ROUTINE BASIS(3RD SENSOR ON ORDER FROM DEALER RIGHT NOW). I AM VERY CONCERNED THAT THESE PROBLEMS WILL CONTINUE PAST WARRANTY, I HAVE LITTLE FAITH IN THIS VEHICLES SAFETY AND PERFORMANCE -EVERY DAY I CROSS MY FINGERS THAT NOTHING ELSE GOES "BRAKES" WHILE DRIVING WITH MY 2 SMALL CHILDREN. THIS NEEDS TO BE INVESTIGATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145437December 16, 2005
STEERING, ELECTRICAL SYSTEM
I BOUGHT A 2004 TOYOTA HIGHLANDER IN NOVEMBER OF 2003 BECAUSE MY HUSBAND AND I FOUND OUT WE WERE PREGNANT AND NEEDED A BIGGER CAR. THREE MONTHS AND 5000 MILES LATER I HAD TO BE TOWED TO THE DEALERSHIP BECAUSE OF A DEFECT IN A CHIP IN THE "MOTHERBOARD." (SOME SENSOR DEFECT THAT CAUSED THE ASC MECHANISM TO FOUL UP.) ANYWAY, ON MONDAY, THE SAME THING HAPPENED AGAIN AT 50500 MILES, BUT THIS TIME THE CAUSE WAS A STEERING SENSOR ACTUATOR. OF COURSE, THE CAR IS NO LONGER UNDER WARRANTY. I RAISED CANE BECAUSE TWO MAJOR THINGS HAVE CAUSED ME TO BE TOWED TO THE DEALERSHIP WITH BARELY 50000 MILES ON THE CAR. THEY ARE PAYING FOR THE COST OF THE PARTS BUT THAT'S IT. I TRULY BELIEVE TOYOTA SHOULD HAVE PAID FOR THE ENTIRE ORDEAL, INCLUDING TOWING, LABOR AND RENTAL CAR BECAUSE OF MY INCONVENIENCE AND OBVIOUS DEFECT IN THE CAR. TOYOTA IS ONE OF THE HIGHEST QUALITY BRAND NAMES OF CARS AND YOU DON'T EXPECT TO DEAL WITH THESE TYPES OF ISSUES WHEN BUYING ONE. I FEEL THAT THEY REALIZE I HAVE A DEFECTIVE CAR AND HAVE DECIDED NOT TO CARE. NOW I DON'T TRUST THE VEHICLE AND WANT TO TRADE IT IN FOR A NON TOYOTA CAR. THANKS FOR YOUR TIME AND CONSIDERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144572December 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION ELECTRONICS GET CONFUSED AT STREET SPEEDS, NOT ALLOWING ME TO ACCELERATE, ESPECIALLY WHEN MAKING A LEFT ACROSS TRAFFIC. I HAVE BEEN NEARLY T-BONED ON NUMEROUS OCCASIONS. I TALKED TO THE TOYOTA DEALERSHIP ABOUT A YEAR AGO, AND THE TECHNICIAN SAID THAT HE WAS AWARE OF THE PROBLEM AND EXPECTS TOYOTA TO COME UP WITH A SOFTWARE UPDATE TO FIX THE PROBLEM. RECENTLY, I LEFT A MESSAGE WITH THE SAME TECHNICIAN ASKING WHAT PROGRESS HAS BEEN MADE, AND I RECEIVED NO REPLY. IT IS EXTREMELY SCARY TO FIND THIS 'DEAD SPOT' IN ACCELERATION. THIS IS OUR FOURTH TOYOTA, AND MIGHT BE THE LAST IF TOYOTA DOES NOT ADDRESS THIS ACCIDENT WAITING TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144140December 1, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED THERE WAS A PROBLEM WITH SUDDEN ACCELERATION. WHILE SHIFTING INTO REVERSE THE VEHICLE SUDDENLY ACCELERATED ON JULY 8, 2005. THE PROBLEM DID NOT REAPPEAR UNTIL NOVEMBER 22, 2005. THE VEHICLE ACCELERATED UNDER THE SAME CONDITIONS. HE WAS ABLE TO STOP THE VEHICLE AFTER IT HAD GONE THROUGH TWO FENCES AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S GARAGE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR DIAGNOSTICS.*AK UPDATED 12/27/05. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10143398November 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE HESITATION WHEN ACCELERATING FROM LOW SPEEDS; TRANSMISSION SHIFTS HARD AT LOW SPEEDS CAUSING THE VEHICLE TO HESITATE AND THEN SURGE WHEN ACCELERATING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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