Toyota Corolla Complaints (2017)

178 consumer complaints on file.

#11318023March 14, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THIS RECALL MUST BE FIXED ON MY TOYOTA COROLLA LE AS SOON AS POSSIBLE BECAUSE IT IS A SERIES SAFETY ISSUE TO THE CONSUMER. [XXX] RECEIVED A NOTICE FROM TOYOTA MOTOR SALES ON 3/14/2020 AND THE LETTER STATED THAT A REPAIR TO THE VEHICLE WILL NOT BE AVAILABLE FOR MORE THAN TWO MONTHS AND THIS IS UNACCEPTABLE TO ME. PLEASE LET ME KNOW BY E-MAIL WHO TO CONTACT BECAUSE THIS VEHICLE IS NOT SAFE TO DRIVE AND I WOULD BE HELD RESPONSIBLE FOR ANY ACCIDENT AND/OR INJURY TO MY FAMILY OR ANY PASSENGERS THAT WOULD OCCUPY THE 2017 TOYOTA COROLLA DURING THE NEXT 90 DAYS WHILE WAITING FOR THE COMPANY TO SCHEDULE AN APPOINTMENT AT THE SPARTANBURG, SC DEALERSHIP. THANK YOU FOR YOUR ASSISTANCE ON THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317912March 13, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317774March 12, 2020
SERVICE BRAKES
FIRST OCCURED AT 45K, DRIVING HOME ON CITY STREET TRAVELING STRAIGHT AT ABOUT 40MPH WHEN TRAFFIC CAME TO STOP, WENT TO BRAKE AND PEDAL DEPRESSED TO FLOOR AND CAR DID NOT STOP. WAS ABLE TO ENGINE BRAKE AND USING PARKING BRAKE TO SAFETLY STOP. TOWED TO NEAREST SHOP, AND MASTER CYLINDER HAD PREMATURE FAILURE AND REPLACED $500. NOTIFIED TOYOTA HEADQUARTERS USA, NO RESOLUTION. ON 3/12/20, DRIVING HOME AND TRAFFIC CAME TO SUDDEN STOP ON 80MPH INTERSTATE TRAVELING STRAIGHT, HIT THE BRAKES AND NOTHING, PEDAL WENT TO FLOOR. DROVE CAR INTO MEDIAN DITCH WITH ENGINE AND PARKING BRAKE ENGAGED TO AVOID ACCIDENT. LUCKILY NO DAMAGE TO CAR OR PEOPLE, PROPERTY DAMAGE OCCURED. TOWED TO NEAREST SHOP, DIAGNOSED AGAIN WITH MASTER CYLINDER FAILURE, CAR AT 52K MILES NOW, BARELY 8K FROM LAST REPLACEMENT . NOTIFIED TOYOTA HEADQUARTERS AGAIN WITHOUT RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311385February 25, 2020
EXTERIOR LIGHTING
HEADLIGHTS ARE INADEQUATE, EVEN DANGEROUS. YOU CAN SEE A DISTINCT "HORIZON LINE" IN FRONT OF THE CAR WHICH HAS A SHARP CUTOFF ABOVE WHICH THERE IS NO ILLUMINATION. IN SPITE OF THEIR EXTREME INTENSITY, THESE HEADLIGHTS ILLUMINATE EVERYTHING BUT THE ROAD AHEAD. MAKES ME FEEL LIKE I AM DRIVING WITHOUT HEADLIGHTS. I THOUGHT THEY WERE NOT ALIGNED PROPERLY BUT DEALER SAYS THEY LOOK OK. I HAVE SINCE OBSERVED MANY SIMILAR COMPLAINTS ON VARIOUS WEB SITES FOR THE COROLLA OVER SEVERAL MODEL YEARS. HERE IS ONE OF MANY SIMILAR COMPLAINTS FOUND ON THE WEB: "THE MAIN FRONT LED LOW BEAM IS A PROBLEM ON ALL TRIMS OF THIS CURRENT GENERATION. IT IS TOO BRIGHT AND BLINDS ONCOMING DRIVERS, THERE IS ALSO A HARD CUTOFF LINE IN WHICH YOU CAN'T SEE ANYTHING ABOVE IT. THEY ALSO POORLY LIGHT THE ROAD. THE BEAM GOES EVERYWHERE BUT THE ROAD. IT SEEMS THEY ARE INCORRECTLY AIMED." "WHEN DID THIS HAPPEN?" ONLY ALLOWS FOR A SINGLE DATE. THIS IS A CONTINUOUS PROBLEM. WHICH OCCURS ANYTIME YOU TRY TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309909February 18, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309363February 15, 2020
UNKNOWN OR OTHER
I WAS DRIVING ALONG A SUBURBAN STREET WITH LITTLE TRAFFIC IN NICE WEATHER WHEN I HEARD WHAT SOUNDED LIKE A LIKE A LOUD EXPLOSION. I THOUGHT I GOT SHOT BY A GUN BUT I DIDN'T FEEL ANY PAIN SO I THOUGHT MY CAR WAS SHOT. WHEN I WAS ABLE TO GET OUT OF MY VEHICLE TO CHECK THE DAMAGE, I WAS UNABLE TO FIND ANYTHING WRONG. LATER ON, MY HUSBAND SAW THE SUNROOF SHATTERED IN OUR GARAGE, SOMETHING I COULD NOT SEE BECAUSE OF MY HEIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308148February 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AND STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO FOR THE RECALL REPAIR. THE DEALER TOYOTA OF TAMPA BAY, 1101 E. FLETCHER AVE, TAMPA, FL 33612, CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307206February 5, 2020
SERVICE BRAKES, STEERING, WHEELS
THE CAR IS PULLING I'VE TAKING IT TO THE DEALERSHIP OVER 6 TIMES WHEN I'M DRIVING THE CAR IS SHAKING AND PULLING AND IT FEELS LIKE I'M GOING TO FLIP OVER FROM THE WIND YOU CAN GO OVER 60 ON THE FREEWAY IF A CAR IS NEXT TO YOU MY CAR WILL SHAKE WHEN I TURN I'M SO SCARD THE TIRES ARE GOING TO BREAK OFF IT'S NOT A SAFE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307303February 5, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT AND THE REAR OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (NORTHRIDGE TOYOTA, 19550 NORDHOFF ST, NORTHRIDGE, CA 91324) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT FAILURE WAS DUE TO THE BRAKE SHIM KIT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306393January 31, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
CANNOT RENEW VEHICLE REGISTRATION DUE TO THE RECALL. RECALL CANNOT BE PERFORMED SINCE MANUFACTURER DOES NOT HAVE A REMEDY. I'M NOW PLACED IN A POSITION WHEREIN I MIGHT HAVE TO PAY FINES AND OTHER FEES AND NOT HAVE A VALID REGISTERED VEHICLE TO USE TO GET TO AND FROM WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302786January 29, 2020
AIR BAGS, SEAT BELTS
I WAS IN A CAR ACCIDENT. I WAS STOPPED AT A STOP SIGN BEHIND A LINE OF CARS ON AN OFF RAMP OFF I-10EAST, EXIT 279 IN VAIL AZ. I WAS REAR ENDED BY ANOTHER CAR WHO REPORTED THEY HIT ME GOING 60MPH. THE AIR BAGS DID NOT DEPLOY, MY SEATBELT DID NOT TENSION. I HIT MY HEAD AND FACE ON THE STEERING WHEEL. I SOUGHT MEDICAL TREATMENT AND WAS DIAGNOSED WITH A CONCUSSION, WHIPLASH AND NECK INJURY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11302525January 28, 2020
AIR BAGS, SEAT BELTS
TOYOTA NEVER CALL AND LET ME KNOW THAT MY CAR IS ON RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301094January 22, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER TOYOTA OF AMHERST LOCATED AT 47190 COOPER FOSTER PARK RD, AMHERST, OH 44001, 440-985-6100) WAS CONTACTED AND IT WAS CONFIRMED PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300983January 21, 2020
AIR BAGS
HELLO, ON SEPTEMBER 4TH 2019 I WAS INVOLVED IN A THREE CAR ACCIDENT, ME BEING IN THE MIDDLE. MY AIR BAGS DID NOT DEPLOY AND THIS EVENING I JUST SAW A NEW ARTICLE ABOUT MANY TOYOTA COROLLAS BEING EFFECTED. LOW AND BEHOLD MY VEHICLE WAS ONE OF THE RECALL CARS. THERE IS NO WAS TO FIX THE CAR NOW I HAD TO GET A NEW ONE WHICH IS AGAIN ON THE LIST. I HAVE CHECKED BOTH VIN'S. I WAS INJURED IN THAT CRASH AND THAT AIR BAG COULD HAVE HELPED MY HEAD NOT GOING THE WAY IT DID. I'M EXTREMELY UPSET WITH THE FACT THIS WAS NOT BROUGHT FORWARD SOONER. I WOULD LIKE TO SPEAK WITH SOMEONE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11299613January 15, 2020
AIR BAGS
I REAR-ENDED SOMEONE AT APPROXIMATELY 30 MPH AND NONE OF MY AIRBAGS DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11296920January 3, 2020
SUSPENSION
CLUNKING NOISE, SOMETIMES VERY NOTICEABLE WHEN GOING OVER SPEED BUMP AND TURNING STEERING TO RIGHT OR LEFT. TOOK THE CAR TO TOYOTA DEALERSHIP TWICE. BOTH TIMES THEY SAID THE NOISE IS NORMAL. BUT INDEPENDENT MECHANIC SAYS THERE IS PROBLEM WITH CV JOINT AND BUSHING. I AM WONDERING IF THIS VEHICLE IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292418January 1, 2020
STEERING
STEERING WHEEL IS HARD TO TURN WHILE DRIVING.BECAUSE OF HARD STEERING WHEEL, IT IS HARD TO TURN. I FEEL RISKY WHILE TURNING BECAUSE THERE WOULD BE A CHANCES THAT IT WON'T TURN IN TIME AND WOULD HAVE THE RISK OF COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287614December 7, 2019
AIR BAGS
DID NOT DEPLOY IN A HIGH SPEED ROLLOVER FWY ACCIDENT THAT OCCURRED ON 10/23/18
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11280645November 17, 2019
POWER TRAIN
SHIFTING OF TRANSMISSION IN VEHICLE HESITATES AND/OR IS INCONSISTENT UPON SUDDEN ACCELERATION OR DECELERATION, MAKING IT DIFFICULT FOR THE DRIVER TO DETERMINE THE ACCELERATION OF THE VEHICLE VERSUS OTHER CARS ON A BUSY STREET. THERE HAVE BEEN NUMEROUS INSTANCES IN WHICH THE CAR IS NOT SHIFTING APPROPRIATELY AND I AM UNABLE TO ACCURATELY JUDGE ENTERING TRAFFIC FROM A RESIDENTIAL NEIGHBORHOOD ONTO A BUSY INTERSECTION AS THE CAR WILL SOMETIMES SHIFT/REACT TO THE DRIVER AND OTHER TIMES NOT. AT TIMES THE TRANSMISSION REACHES AND REMAINS AT 7, 000 RPM (IN RED) WITHOUT SHIFTING AND/OR IS SLOW IN RESPONSE TO ACCELERATION. A CAMPAIGN RECALL WAS ISSUED BY TOYOTA FOR WHICH THE TRANSMISSION SOFTWARE WAS REPROGRAMMED ON THE VEHICLE; HOWEVER, THESE ISSUES STILL REMAIN. MY ULTIMATE CONCERN IS THE SAFETY OF MY CHILDREN AND MYSELF WHEN DRIVING THIS CAR AS I AM NOT ALWAYS ABLE TO PREDICT HOW IT WILL DRIVE UPON SUDDEN NEEDS TO ACCELERATE OR DECELERATE. IT IS MOST NOTABLE IN STOP AND GO TRAFFIC, STOPS ON A HILL, OR NEED FOR INCREASED ACCELERATION GETTING ON THE HIGHWAY. WEATHER TEMPERATURE, HIGH WINDS, PASSENGER LOAD ALL SEEM TO BE VARIABLES IN HOW THE CAR SHIFTS. THE CAR DRIVES/SHIFTS INCONSISTENTLY FROM DAY TO DAY. WHEN NOT SHIFTING, IT RAISES MAJOR CONCERNS I WILL MAKE THE WRONG DETERMINATION WHEN JUDGING TRAFFIC THAT MAY CAUSE AN ACCIDENT. I HAVE CONSISTENTLY RAISED THESE CONCERNS WITH THE DEALERSHIP FROM THE TIME OF FIRST OIL CHANGE (PURCHASED NEW) TO CURRENT (31,000 MILES). TOYOTA HAS ALSO REVIEWED; HOWEVER, I AM CONCERNED THERE IS BIAS IN THE TRUE OPERATION OF THE VEHICLE AS THERE COMMENT WAS "DRIVING AS DESIGNED'. IT WAS STATED BY TOYOTA THAT IT COSTS SEVERAL MILLION DOLLARS TO UPDATE THE SOFTWARE AND THAT IT WOULD NOT BE UPDATED UNTIL ENOUGH OF THESE CASES WERE KNOWN. I AM SUBMITTING THIS REQUEST FOR AN INDEPENDENT REVIEW OF THE TRANSMISSION ISSUES IN THIS MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277743November 3, 2019
UNKNOWN OR OTHER
PERSONALLY I AM A RATHER TALL PERSON. THE CAR WAS NOT DESIGNED FOR TALL PEOPLE. WHILE I WAS TRAVELING AT 65 MPH I WENT TO REST MY LEFT ANKLE TO A CLOSER SPOT ALONG THE DOOR AND SEAT. THE GAS LOCK AND TRUNK LEVER ARE IN THE SAME PLACE MY HEAL WAS, AND THE TRUNK OPENED WHILE GOING 65 MPH ON THE HIGHWAY. THEY DIDN'T DESIGN THE CAR TO KEEP THE GAS LID OR TRUNK CLOSED IF ACCIDENTALLY TRIGGERED WHILE THE CAR IS IN MOTION. MY SECOND ISSUE WITH THE CAR IS THAT IT HAS ISSUES GOING INTO PARK. THE CAR ROLLS JUST A LITTLE AND THE SHIFTER CLICKS IN A DELAYED REACTION ONCE PLACED IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Corolla