Toyota Corolla Complaints (2024)

68 consumer complaints on file.

#11702498December 2, 2025
STEERING
while I am driving on a highway the steering tries to turn right while i am driving. there a ditches on the right on the highway my car is not safe to drive it is putting me and my family in danger. I took my car to the dealership twice they said my car is fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697483November 4, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
I am reporting an ongoing safety issue involving the Skid Control ECU and loss of power break recall on my 2024 Toyota corolla hybrid. The first time, my vehicle experienced loss of power brake assist and displayed a “Hybrid System Malfunction” message on screen. I towed my car to Toyota, confirmed it was related to the Skid Control ECU recall and repaired it under the recall at no cost, they did a software update. The second time, the exact same problem reoccurred. I had the vehicle towed again to a Toyota dealership, but this time, they refused to perform diagnostics unless I paid out of pocket for a 12-volt battery replacement. The dealership stated they cannot confirm if the issue is recall-related until diagnostics are complete, but they also refuse to complete diagnostics without me paying first. My vehicle is currently undrivable and unsafe, and I rely on it for daily transportation and work. So they made my pay for this 12v battery to do the diagnostics and now they tell me it is not recall related but one of the relays not working, the repair will be cover under warrant but i had to pay for battery and rental cars . I believe Toyota is in violation of its obligations under 49 U.S.C. §30120, which requires manufacturers to correct recall-related safety defects free of charge. This issue leaves me without a vehicle and unable to verify that the recall has been properly resolved. I have opened a case with toyota brand engagement. I am requesting that NHTSA review this case and ensure that Toyota complies with recall repair requirements so my vehicle can be safely diagnosed and repaired without charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695622October 25, 2025
POWER TRAIN
During a routine transmission fluid service on a 2024 Toyota Corolla Hybrid, I discovered that the transmission model (PA10) is completely unlabeled and cannot be identified anywhere under the hood, in the owner’s manual, or on any visible tag. The only label is buried behind the firewall and not reasonably accessible to consumers or technicians. As a result, I initially attempted to service the wrong fluid port because Toyota provides no visible or clear identification of the transmission model or fill/drain points. Additionally, the factory-installed transmission drain and fill bolts were tightened with extreme torque well beyond normal service specifications, requiring application of high heat and excessive force to loosen. This resulted in personal injury and risk of property damage. The combination of (1) inaccessible transmission identification, (2) inadequate service guidance, and (3) extreme bolt torque creates a foreseeable safety hazard to vehicle owners or technicians attempting basic maintenance. Toyota’s official service documentation (Toyota Technical Information System, “TIS”) that clarifies the correct fill ports is paywalled and not included with the vehicle or manual, making it impossible for consumers to safely perform essential maintenance without paying daily access fees. This lack of accessible labeling and over-torqued components presents an avoidable risk of physical injury, vehicle damage, and mis-servicing. I believe Toyota should be required to provide visible transmission identification and safe torque specifications for consumer maintenance.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11694230October 18, 2025
ELECTRICAL SYSTEM
I have a engine maintenance required earring I did research it turned to be the coolant bypass valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694116October 17, 2025
SERVICE BRAKES
Soft brakes 3 weeks ago September 2925 one time. 10/17/2025 soft brake problem again. Had brakes bled at Toyota dealership Yuma, AZ on 10/13/2025. Car has Highway miles. Toyota needs to recall 2024 Toyota Corolla for hydraulic brakes problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691795October 7, 2025
AIR BAGS, SEAT BELTS
Component/system failed: The SRS Airbag System malfunctioned. After a rear-end collision on October 3, 2025, in Gwinnett County, GA, the airbags did not deploy. The vehicle displayed an alert: “SRS Airbag System – Malfunction detected” at 16:02. Safety risk: My safety was put at risk because the airbags did not function during a significant impact. This failure could have resulted in severe injury if the collision had been more forceful or from another angle. Inspection/reproduction: On October 6, 2025, I brought the vehicle to Atlanta Toyota. Instead of documenting the diagnostic trouble code (DTC) and providing a report, the dealer cleared the fault code and recalibrated the system without my authorization, effectively erasing critical evidence of the malfunction. The invoice confirms this. Inspections by others: The vehicle was inspected only by the Toyota dealer. It has not yet been inspected by the manufacturer, police, or insurance representatives, but I have legal counsel and am preserving the evidence for further independent inspection. Warning lamps/messages: Yes. The SRS Airbag System Malfunction message appeared immediately after the collision on October 3, 2025. I have photographic evidence of this alert.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11687143September 14, 2025
LANE DEPARTURE: ASSIST
My vehicle will jerk into the left lane of the road when lane keeping assistance is activated. It appears isolated only to situations when I am travelling on roads that were recently repaved and lines haven't been painted yet. However, these roads are equipped with consistent reflective indicators marking the center of the road because these roads remain unpainted for months. There are many of these roads where I live so it is a frequent issue that I experience multiple times everyday. I have never allowed the vehicle to fully execute it's correction in fear it would drive off of the road or into oncoming traffic but it is a very scary event when my car tried to kill me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682575August 23, 2025
UNKNOWN OR OTHER
My car was parked in my driveway on am 80 degree afternoon. I went into the car to get something. When I closed the driver door, the entire back window shattered. I am the only driver of the vehicle and there were no issues with the window prior to this- no cracks, no incidents, no rocks on the road.. The only indication there was any issue was condensation on the inside of the back window two days before this happened. I thought this was unusual, but it did not seem like something to call the dealer about. I took the car to IRA Toyota in Saco, Maine. They informed me there was no way to 'prove' a defect, as there was no longer a window to inspect. They suggested I call my insurance and lie about the incident, stating that 'nobody would believe a window just blew out' and they were just trying to help me get the repair covered by my insurance. I know there is currently a class-action suit against Honda for this same issue, and found over 20 shared instances in Toyotas (of various models) from 2021,2022, 2023, and 2024. I understand glass is not included in warranties, and I think this only makes sense for manufacturers. The fact that a window could spontaneously shatter at any moment is certainly a safety issue and should be covered under warranties or some other level of accountability. When my window combusted, all of the glass fell into the back window and back seat. If any kids or animals had been in the back seat (as they almost always are), they would have been covered in glass. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681092August 16, 2025
POWER TRAIN
My car has 5358 miles. Started car. DRIVE START CONTROL MALFUNCTION LIGHT; CHECK ENGINE LIGHT; SEE DEALER LIGHT all came on. Car would hardly move forward or reverse. Felt like the brakes were on. Heard subtle clicking sounds from engine. Looked this up as I never heard of this. Toyota says you MUST STOP DRIVING ASAP, assuming you "can" drive. You can LOOSE CONTROL of the car. There are many things that can cause the light to come on. Dealer "says" they never heard of this. My car had to be towed. Mechanic found nothing wrong and reset computer modules. I got my car back after 3 days. Dealer says NO GUARANTEE it won't happen again WITHOUT warning. So; anywhere, anytime, my car will just stop driving? HOW IS THIS SAFE? Internet searches show it's NOT UNCOMMON. Toyota makes it hard to file a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680486August 13, 2025
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There was a recall on my vehicle for the skid and emergency braking and was told it was taken care of Feb 2025 at my service appointment. I was involved in a car accident on Aug 11, 2025, everything that was supposed to be fixed in the recall did not operate during my crash. I reconfirmed with the dealership that they did the recall repair and they again said yes but if they did then the repair completely failed. There was no emergency braking available, the car skid a long distance, no airbags deployed even though all sensors in the front were engaged and collision center confirmed they should have gone off. Vehicle is currently at collision center and is available to be inspected.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11679672August 10, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the sun is overhead (this happens daily in South Florida) the reflection of the ambient light on the instrument panel cover makes it impossible to look at the information on the instrument panel. This essentially makes one drive while being blind. Not a safe concept. It is pathetic that no action has been taken against the company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679608August 9, 2025
STEERING, UNKNOWN OR OTHER
I purchased a used 2024 Toyota Corolla from Chapman Chrysler Jeep on 8/9/25 at 31,890 miles. When exiting the freeway 3 miles later, the vehicle suddenly swerved uncontrollably without any steering input from me. This was an extremely dangerous incident that could have caused a serious accident injuring myself and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679181August 7, 2025
FUEL/PROPULSION SYSTEM
This is my fourth service visit for the same unresolved safety issue on my 2024 Toyota Corolla Hybrid. The problem involves a cracked fuel line and fuel vapor leak in the same area as recall 24TC08 (Fuel Tank Filler Clamp and Vapor Leak Detection). The dealership initially failed to detect this during recall work and later claimed “rodent damage” after two prior visits. I have since used a professional-grade MultiRAE Lite gas detector and documented VOC (volatile organic compounds) levels up to 123 ppm inside the vehicle cabin with the windows up. These readings indicate hazardous fuel vapor and exhaust gas intrusion, which pose serious health and fire risks. I have driven over 200 miles in these conditions), exposing myself to harmful fumes. The dealership has failed to properly repair the issue, and Toyota has not resolved the safety hazard despite repeated service attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677415July 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving down the road, slowed down and moved over to the left side of the lane as I was passing a bicyclist. The car interpreted the bicyclist as a car and applied AEB. The AEB was not fully applied, thankfully. The car did not come to a complete stop. If it did, I may have been rear ended by the person behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672164July 9, 2025
ENGINE, STEERING
Car has broke down a total of 4 times since I have gotten it from Toyota back in December of 2023. I have a dash-cam now that has footage of the car breaking down. Toyota fails to acknowledge my concerns and comes up with excuses and tells me to wait until it happens more frequently. I would love to have this car inspected, but as Toyota has stated they cannot get the issue to repeat. My safety for others and myself feel uneasy with the whole ordeal as it happens at the most random times. The first few times my car has broke down, the steering wheel locked up and forced itself all the way to the left on its own causing me to hit a curb and median. Manual control over the steering wheel was not possible. Luckily with this occurring both times I was going a slow speed. The other two times I had full control of the wheel but my engine would stop and the engine stopped message would appear on my dash screen. Vehicle has been inspected by the dealership 4 times with no luck on repeating the issue. Breaking down presented a dash message of engine stopped, abs system stopped, power steering stopped and would quickly cycle through warnings and shutdown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668361June 21, 2025
STEERING
Vehicle Information: * Make: Toyota * Model: Corolla Hybrid AWD * Model Year: 2024 * Current Mileage: [14,000] * Mileage When Problem Noticed: ~8,000-9,000 miles Incident Description: My 2024 Toyota Corolla Hybrid AWD has a severe steering defect. After a right turn, the steering wheel consistently fails to return to center, remaining 5-15 degrees (up to 20 for sharp turns) off-center to the right. It does not self-correct. Occasionally, this also occurs after left turns, but less frequently. The vehicle requires constant, active manual correction to stay straight. If I release the wheel, the car can drift right, posing a significant collision risk. The steering feels "floaty" and lacks the expected resistance to return to center. This issue began abruptly around 8,000-9,000 miles. Multiple dealership visits and alignment checks have not resolved it. No prior accidents or modifications. The Lane Tracing Assist (LTA) system functions smoothly, keeping the car centered. However, immediately after disengaging LTA, the manual steering defect reappears, indicating an underlying mechanical problem, not an electronic one. Safety Concern: This defect creates a serious safety hazard. It demands constant driver attention and effort, leading to distraction and fatigue. This compromises directional stability and significantly increases accident risk, as the car will veer off course if not continuously corrected. I urge NHTSA to investigate this defect. Similar "sticky steering" or "poor return to center" issues are reported in other modern vehicles, and Toyota itself issued CSP 22TE02 for a related "slower to return to center" issue in 2018 Camry models, proving this is a known type of defect, not normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666078June 10, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dear Better Business Bureau, I am filing a formal complaint against Toyota Motor North America regarding a serious and unresolved safety defect in my 2024 Toyota Corolla LE (VIN [XXX]). The vehicle experienced two incidents of sudden unintended acceleration—the second, on [XXX], resulted in a collision. Despite my repeated efforts to resolve the issue, Toyota has failed to respond adequately or provide critical diagnostic data. In both incidents ([XXX] and [XXX]), while stopped at a red light, the vehicle suddenly surged forward despite my foot being on the brake. On [XXX] this caused a collision. My vehicle has remained undrivable since. Toyota conducted a diagnostic inspection on May 29 under Case #[XXX]. I’ve repeatedly requested access to the raw data from this inspection to understand the defect, but Toyota has not responded. Emails to the assigned case manager, Ms. Cynthia Ware, have gone unanswered. When I was directed to reply to a support email, it bounced back as a “do-not-reply” address, redirecting me to a login page which falsely claimed I had no active cases. This created an endless communication loop. Toyota’s lack of transparency and support is unacceptable—especially given the severity of the issue and the fact that the vehicle is still under warranty. I am requesting: Immediate release of the raw diagnostic data from the May 29 inspection A prompt resolution, including full repair, replacement, or buyback Clear, responsive communication from an authorized representative This is not only a financial burden, but a serious safety risk. I respectfully request BBB’s assistance in securing a resolution and holding Toyota accountable. Thank you for your time.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664439June 2, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear camera stayed on while I was in drive. I parked, turn off the engine, restarted, and the camera stayed on while driving. I changed gears to reverse and then to drive, but no change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662423May 21, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was leaving out of the parking lot of the shops Santa Anita. I was parked underneath by [XXX] and proceeded to to leave and turn out right towards the wide open parking lot. At the time I was leaving, it was completely empty. This parking lot is wide open as I was leaving and I’m going no more than 15 mph when suddenly a beeping sound goes off and the car slams on its brakes on its own! I didn’t even have enough time to stop on my own and look to see what the alert sound was. The car stop and jerked me so hard and slammed forward so hard. Thankfully I was in an empty open parking lot. That would have cause a very bad car accident and I would have been badly hurt and the car that would have slammed into me from behind! This has left me with so much anxiety and I am now very scared to drive this car at all even. I haven’t even had this car for a year and this is the second time I’ve had an issue with it. And I tried explaining to the dealership that for the past couple weeks to month that when I drive the car, it has this pulling feeling when I’m coasting. It has never felt that way before. This is supposed to be a new car. It doesn’t even have 15,000 miles on it yet! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657628April 29, 2025
STEERING
My [XXX] daughter's 2024 Toyota Corolla stopped in the middle of the road and would not move. She received a message that said, "engine stopped steering power low". She called me in a panic and could not move the car out of traffic. I asked her to turn the car off and back on and it resolved the issue. This could cause a traffic fatality with loss of control of a car in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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