Toyota Corolla Matrix Complaints (2005)

89 consumer complaints on file.

#10786995October 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 02/01/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783273October 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/20/16 LN; 4/23/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782892October 16, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE FROM TOYOTA ABOUT THE FRONT PASSENGER AIRBAG IN MY CAR, AS YOU KNOW. IT HAS NOW BEEN FOUR MONTHS SINCE THE RECALL AND THERE IS NO WORD FROM TOYOTA ABOUT REPLACING THE AIRBAG. THEY HAVE ADVISED ME NOT TO HAVE A PASSENGER IN THE FRONT SEAT UNTIL THE AIRBAG IS REPLACED. IT'S RIDICULOUS TO GO FOUR MONTHS WITHOUT BEING ABLE TO HAVE A PASSENGER. THEY NEED TO SPEED THIS UP. THEY AREN'T PROVIDING ME WHAT I PURCHASED--WHICH IS A CAR THAT I CAN SAFELY HAVE A PASSENGER IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805798October 14, 2015
AIR BAGS
2005 TOYOTA COROLLA MATRIX. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE RECALL REPLACEMENT PARTS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD WHEN THE CONSUMER ARRIVER AT THE DEALER FOR HER SCHEDULED HER APPOINTMENT, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775897September 24, 2015
AIR BAGS
CALLED DEALER TO ASK ABOUT RECALL, THEY SAID THEY WOULD ORDER PARTS AND TO BRING CAR IN A WEEK LATER. CALLED TODAY AND THEY SAID THEY DON'T HAVE THE PARTS YET. PLEASE ADVISE WHEN THIS RECALL WILL BE FIXED AS IT IS DANGEROUS AND NOT ACCEPTABLE TO NOT ALLOW PASSENGERS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761945September 7, 2015
AIR BAGS
WE RECEIVED A NOTICE IN JUNE REGARDING A RECALL OF OUR FAMILY VEHICLE (TOYOTA COROLLA MATRIX 2005) FOR A DEFECT RELATED TO THE AIRBAGS. ACCORDING TO THE STATEMENT, IT HAS TO DO WITH THE AIR BAG INFLATORS AND, DEPENDING ON CIRCUMSTANCE, COULD RUPTURE AND CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG CUSHIONED MATERIAL RESULTING IN INJURY OR DEATH. WE WERE TOLD THAT UNTIL A REMEDY BECAUSE AVAILABLE IN OUR LOCATION TO HAVE NO ONE RIDE IN THE PASSENGER FRONT SEAT. THAT WAS THREE MONTHS AGO. I JUST LOOKED UP THE STATUS AND THERE IS STILL NO REMEDY AVAILABLE IN OUR AREA. THIS IS NOT A MINOR ISSUE. IT'S CAUSED UNDUE STRESS AND INCONVENIENCE THROUGHOUT THE ENTIRE SUMMER. WE HAVE A BABY ON THE WAY AND ARE CONCERNED THAT THERE IS STILL NO REMEDY IN PLACE, AND WE FEEL A SOLUTION HAS NOT BEEN PROVIDED IN A REASONABLE AMOUNT OF TIME. WE PLAN ON CALLING TOYOTA DURING NORMAL BUSINESS HOURS TO SEE IF THERE IS ANY WAY WE CAN FIX THE ISSUE OURSELVES AND THEN SUBMIT FOR A REIMBURSEMENT. SIMPLY TELLING CUSTOMERS TO HAVE NO ONE RIDE IN THE FRONT PASSENGER SEAT AND NOT PROVIDE ANY ADDITIONAL INFORMATION--SUCH AS WHEN WE CAN EXPECT PARTS TO BECOME AVAILABLE--IS POOR CUSTOMER SERVICE. PLUS, IF WE HAVE TO ADDRESS THE ISSUE OURSELVES, IT WILL CAUSE UNNECESSARY STRAIN ON OUR ALREADY TIGHT BUDGET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749718August 19, 2015
AIR BAGS
TOYOTA WILL NOT LET DEALERSHIPS DISABLE THESE DEFECTIVE PASSENGER SIDE AIR BAGS. HONDA RECENTLY WENT THROUGH THE SAME THING AND THEY DID DISABLE THE AIRBAGS UNTIL THE PARTS WERE AVAILABLE TO FIX THEM. I GOT A COMPLETE RUN AROUND FROM TOYOTA'S CUSTOMER SERVICE WHEN I CALLED THEM AND WAS TOLD "IT HAD TO GO THROUGH THE STATE." RIDICULOUS. IF IT HAS TO BE COORDINATED THROUGH THE STATE THEN TOYOTA SHOULD BE RESPONSIBLE FOR THAT. WHY SHOULD I BE DRIVING AROUND IN A CAR THAT CAN HAVE SHRAPNEL FLYING AROUND IN IT? "DON'T LET ANYBODY SIT RIGHT IN FRONT OF IT" IS NOT AN ACCEPTABLE SOLUTION. NOT TO MENTION THEY HAVE NO IDEA HOW LONG IT WILL BE TIL THE PARTS ARE AVAILABLE - AND THIS RECALL WENT OUT IN JUNE BUT I AM ONLY JUST NOW BEING NOTIFIED. SO 2 MOS. PASSENGERS HAVE BEEN SITTING ON THE DEADLY SIDE. THEY SHOULD NOT BE ALLOWED TO GET AWAY WITH THIS AS A BUSINESS PRACTICE - TOTALLY UNACCEPTABLE TO PUT PEOPLE AT RISK THIS WAY. PLEASE DO SOMETHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749873August 19, 2015
AIR BAGS
SHORTLY AFTER ACQUIRING THIS CAR, THE AIRBAG WARNING LIGHT COMES ON SOMETIMES AND SOMETIMES NOT. TOYOTA REFUSES TO DO ANYTHING TO REMEDY THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743339July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS AND FELT HE HAD BEEN GIVEN THE RUN AROUND DUE TO HIS HISPANIC ACCENT. THE DEALER INITIALLY SCHEDULED AN APPOINTMENT AND THEN STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735749July 22, 2015
ELECTRONIC STABILITY CONTROL (ESC)
MY AIR BAG LIGHT AND MY CHECK ENGINE LIGHT CAME ON AND WOULD NOT GO OUT. A BALISE TOYOTA TECHNICIAN, WEST SPRINGFIELD, MA, DIAGNOSED THE PROBLEM AS A FAULTY SPIRAL COIL ASSEMBY. BALISE'S ASSISTANT SERVICE MANAGER, KARL SUBKLEW, STATED THIS WAS A SAFETY ISSUE. I CONTACTED/NOTIFIED TOYOTA; TOYOTA HAS RECALLED OTHER TOYOTA MAKES AND MODELS FOR THIS SAFETY ISSUE, BUT REFUSED TO APPLY THE RECALL TO MY 2005 TOYOTA COROLLA MATRIX. THEY TOLD ME TO NOTIFY MY ATTORNEY GENERAL. THE COST WAS SIGNIFICANT TO ME TO HAVE THE SPIRAL COIL REPLACED ON 7/18/14. THIS TOYOTA DEFECT IN MATRIX AND PONTIAC VIBE MODELS NEEDS TO BE INVESTIGATED AND INCLUDED IN THE TOYOTA RECALL FOR THIS ISSUE. I ALSO FEEL TOYOTA SHOULD FULLY REIMBURSE ME FOR MY COST TO HAVE THIS FAULTY SAFETY ITEM REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723640June 5, 2015
AIR BAGS
THE AIR BAG LIGHT IS ON AND WILL NOT GO OFF. THE MEDIA SAYS THAT MY MODEL YEAR IS IN THE TAKATA RECALL AND MY MODEL IS IN THE TOYOTA RECALL BUT ONLY IN THE "HIGH HUMIDITY REGION". I CONTACTED A DEALERSHIP AND THEY SAID THEY COULDN'T DO ANYTHING UNTIL TOYOTA CAUGHT UP ENTERING IN THE VIN NUMBERS FOR THE MODEL YEARS THAT WERE ADDED TO THE RECALL. THIS IS NOT SAFE, THIS IS A MALFUNCTIONING PART AND THIS NEEDS TO BE REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721286May 25, 2015
AIR BAGS
AIRBAG LIGHT IS ON ALL OF THE TIME. ALL 2005 MATRIX SEEM TO HAVE THE SAME PROBLEM.THIS MEANS THAT IN AN ACCIDENT NO AIRBAGS. THE CURE FOR THE PROBLEM IS REPLACEMENT OF THE- SPIRAL CABLE CLOCK SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691251February 28, 2015
AIR BAGS
AIRBAG LIGHT ON MAIN INSTRUMENT PANEL COMES ON INTERMITTENTLY, WHEN THE CAR IS RUNNING. WHEN THIS LIGHT IS ON, THE AIRBAGS WILL NOT BE DEPLOYED IN AN ACCIDENT. THERE IS A VERY SERIOUS SAFETY CONCERN. *TR HAVING DONE JUST A QUICK SEARCH OF THE INTERNET, IT APPEARS THAT THIS PARTICULAR PROBLEM IS VERY COMMON, YET THERE IS NO RECALL. IT SEEMS MOST OF THE ISSUES CAUSING THIS PROBLEM ARE RELATED TO EITHER THE SPIRAL AIRBAG CABLE OR THE VEHICLE CLOCK. PLEASE CONSIDER THE URGENCY OF THIS, AS I HAVE READ OF FOLKS HAVING HIGH SPEED HEAD ON COLLISIONS WHILE THE LIGHT WAS ON, AND THE AIRBAGS DID NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676693January 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670105January 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE AIRBAG RECALL. UPDATED 10/15/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649641October 24, 2014
AIR BAGS
AIR BAG LIGHT COMES ON/OFF AT DIFFERENT TIMES. I CALLED TOYOTA 1-800-331-4331 CUSTOMER SERVICE ON 8/8/13. WAS TOLD MY AIR BAG WARRANTY WAS 5 YRS 60,000 MILES. I THEN HAD 80,000 MILES ON THE CAR. I NOW HAVE 120,000 AIR BAG LIGHT STILL COMES ON. I CALLED MY LOCAL TOYOTA DEALER THEY SAID BRING IN WOULD COST ME 85 DOLLARS TO BE DIAGNOSED. I FEEL I SHOULDN'T HAVE TO PAY FOR THE AIR BAG I CANNOT CONTROL ANYTHING ABOUT IT-THERE SHOULD BE NO 5 YR 60,000 MILES WARRANTY ON SOMETHING I CANNOT CHANGE. ALSO MY CLOCK IF BARELY VIEWABLE ON MY DASH. I REFUSE TO PAY. I WAS TOLD NO OTHER COMPLAINTS ABOUT THIS ISSUE HAVE BEEN REPORTED. BUT I SEE BY THIS SITE THAT IT HAS BEEN REPORTED NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637399September 18, 2014
AIR BAGS
I WAS DRIVING AT HIGHWAY SPEED AND MY AIR BAG LIGHT CAME ON. IT STAY ON CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631024September 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE SRS LIGHT ILLUMINATED. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS THAT THE CLOCK SPRING WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585712April 30, 2014
AIR BAGS
SRS WARNING LIGHT BEGAN TO GO ON AND OFF INTERMITTENTLY. TOYOTA DEALER FIXES BY INSTALLING NEW CLOCK ASSEMBLY. TOTAL COST $465. THIS ASSEMBLY IS AN IMPORTANT PART OF THE AIRBAG SYSTEM AND IS FAILING AT A VERY HIGH RATE IN THESE CARS. I BELIEVE IT IS DEFECTIVE AND SHOULD BE PART OF A RECALL. SUPPOSEDLY IF THE LIGHT IS ON THE AIRBAG IS NOT FUNCTIONAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574766March 25, 2014
ELECTRICAL SYSTEM
HAD JUST PICKED UP CAR FROM LYNCH TOYOTA AND $1,000 WORTH OF REPAIRS INCLUDING 02 SENSOR B/C CHECK ENGINE & TPMS LIGHTS WERE ON. WHILE DRIVING 65 M.P.H. ON HIGHWAY VEHICLE BEGAN ACCELERATING ON ITS' OWN UP TO 80 M.P.H. I DEPRESSED BRAKE AND SLOWED SPEED BUT UPON REMOVING FOOT FROM BRAKE CAR BEGAN ACCELERATING TO 80 M.P.H. A SECOND TIME, SO I MADE SURE MY FOOT WAS NOT ON GAS PEDAL AND DEPRESSED BRAKE AGAIN WHICH SLOWED SPEED BUT CAR ACCELERATED A THIRD TIME TO 80 M.P.H. AND MY FOOT WAS NOT ON GAS PEDAL BUT WHEN I TRIED TO DEPRESS BRAKE IT RESISTED AND WOULD NOT ENGAGE NO MATTER HOW HARD I PRESSED, SO I JAMMED DOWN ON GAS PEDAL A FEW TIMES AND IT "REVVED" AS IF IN PARK- DOING THIS SEEMED TO KICK THE CAR OUT OF PHANTOM DRIVING MODE AND ALLOWED ME TO DEPRESS THE BRAKE AND DRIVE STRAIGHT BACK TO LYNCH TOYOTA. TOYOTA HAD MY CAR FOR OVER A DAY AND SAID THEY SENT THE TEST RESULTS TO CA BUT "COULD NOT CONFIRM CONDITION" AND IT WAS "OPERATING ACCORDING TO DESIGN"- THAT POSSIBLE CAUSE WAS AFTERMARKET FLOOR MAT OR "PEDAL MIS-APPLICATION" BUT THE FLOOR MAT DOESN'T REACH THE BRAKE PEDAL AND THIS OCCURRED THREE (3) TIMES OVER A SHORT TIME SPAN AND I DELIBERATELY LIFTED MY FOOT OFF THE GAS PEDAL SO IT COULDN'T BE MIS-APPLICATION. THERE ARE MANY REPORTED ISSUES WITH THE 2005 MATRIX AND OTHER YEARS, TOO AS WELL AS OTHER TOYOTA MODELS BUT EACH INCIDENT ENDS WITH TOYOTA FAILING TO CONFIRM ANY ISSUES BUT CLEARLY, THERE ARE ACCELERATION, PEDAL OR ELECTRONIC PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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