Toyota Camry Complaints

19,642 consumer complaints on file.

#756704January 11, 2002
AIR BAGS:FRONTAL
THE POWDERED CHEMICAL ON THE EXTERIOR OF THE AIRBAGS CAUSED SKIN BURNS WHEN THE AIRBAGS DEPLOYED. THIS WAS PARTICULARLY SEVERE WITH RESPECT TO THE DRIVER OF THE VEHICLE, WHO BURNED, BLISTERED, AND HAS HAD RESIDUAL RASH AND MEDICAL TREATMENT FOR THE CHEMICAL BURNS TO THE CHEST AREA, TWO MONTHS AFTER THE CRASH. I HAVE BEEN TOLD THAT THESE TYPES OF AIRBAG INJURIES ARE MORE TYPICAL OF THE FIRST-GENERATION AIRBAGS, BUT VERY ATYPICAL OF AIRBAGS THAT WOULD BE INSTALLED IN A 2001 MODEL VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#756705January 11, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
MY BROTHER WAS INVOLVED IN A FATAL CRASH IN A NEW 2002 TOYOTA CAMRY XLE, THE ACCIDENT OCCRURED IN NORTH CAROLINA AND IS BEING INVESTIGATED BY THE HIGHWAY PATROL. THE CAR LEFT THE HIGHWAY AND ROLLED OVER EVENTUALLY IMPACTING A TREE. THE CAR WAS EQUIPPED WITH FRONT, SIDE, AND SIDE CURTAIN AIRBAGS. NO AIRBAG DEPLOYED IN THIS ACCIDENT. I BELIEVE THE LACK OF AIRBAG DEPLOYMENT WAS CONTRIBUTORY TO MY BROTHER'S DEATH.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#563960January 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, ALL LIGHTS ON THE DASH ILLUMINATED, CONSUMER NOTICED SMOKE FROM THE HOOD AND PULLED OVER, THE WHOLE FRONT OF THE VEHICLE WAS DAMAGED DUE TO FIRE, POSSIBLE CAUSE DUE TO ENGINE FAILURE, OHIO TRAFFIC CRASH REPORT #10-90-596. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8001811January 8, 2002
VEHICLE SPEED CONTROL
ENGINE CONSTANTLY SURGED. SHE WAS TOLD THAT IT COULD GO OUT ANYTIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756586January 8, 2002
AIR BAGS, SEAT BELTS:FRONT:ANCHORAGE
ON JANUARY 4, 2002, I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT WHILE DRIVING MY 2001 CAMRY. A CAR IN FRONT OF ME (DODGE STRATUS) WAS STOPPED WAITING TO TURN LEFT. I WAS BEHIND THE CAR IN A STOPPED POSITION. ANOTHER CAR (1999 CADILLAC DEVILLE) TRAVELING AT ABOUT 40 MPH HIT ME FROM BEHIND FORCING MY CAR INTO THE REAR OF THE CAR IN FRONT OF ME. THE CAR IN FRONT OF ME RECEIVED DAMAGE TO TRUNK AND BUMPER WITH ENOUGH FORCE/DAMAGE TO CAUSE THE TRUNK TO NOT SHUT WITHOUT REPAIR. MY QUESTION, CONCERN IS THIS: MY AIR BAGS DID NOT DEPLOY (NEITHER DRIVER OR PASSENGER) AND ACCORDING TO MY OWNER'S MANUAL THEY SHOULD HAVE DEPLOYED. ALSO, THE DRIVERS SEAT WAS FORCED INTO APPROXIMATELY A 45 DEGREE RECLINING POSITION DURING THE IMPACT AND IS CURRENTLY LOCKED INTO THAT POSITION. MY CAR HAD A POWER DRIVER'S SEAT AND SHOULD NOT HAVE COLLAPSED. I AM NOT SURE AT WHAT POINT THE SEAT COLLAPSED BUT THE IMPACT MUST HAVE BEEN SIGNIFICANT ENOUGH TO THROW ME FORWARD AND THEN BACK HARD ENOUGH TO CAUSE THE SEAT TO FAIL. AS A RESULT I HAVE SUFFERED SOME BACK AND NECK INJURY AS A RESULT OF THIS ACCIDENT. THE MANUFACTURER INDICATED THAT THE SEATS WERE DESIGNED TO DO THIS BUT I CANNOT FIND ANYTHING IN THE MANUAL, ON THEIR SITE OR ON THE WWW TO THIS EFFECT. THE IMPACT WAS ENOUGH THAT A BIG MAC IN MY RIGHT HAND WAS THROWN AGAINST THE ODOMETER, DOWN THE LEFT SIDE OF THE CAR AND INTO THE BACK SEAT ON THE WINDOWS. A 32 OUNCE COKE WAS SPLATTERED THROUGHOUT THE CAR INTO THE DASH ELECTRONICS (CD PLAYER, TAPE DECK, ETC.) AND A CLOSED ARM REST. THE IMPACT SEEMS SIGNIFICANT ENOUGH TO WARRANT AIRBAG DEPLOYMENT AND THE FACT THAT THE SEAT BACK DID NOT PROVIDE BACK SUPPORT IS OF GREAT CONCERN TO ME. AT A MINIMUM, IF THE SEATS ARE DESIGNED TO GO BACK LIKE THEY DID IN THIS SITUATION, THE CONSUMER SHOULD BE AWARE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001628January 7, 2002
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THERE IS NO SOUND INDICATING THAT TURN SIGNAL HAS BEEN TURNED ON WHEN MAKING A TURN. CONSUMER FEELS IT'S A HAZARD BECAUSE ONE DOES NOT KNOW IF TURN SIGNAL IS ON OR NOT, UNLESS PUT YOUR HEAD DOWN TO LOOK AT DASHBOARD, AND BY THEN COULD HAVE AN ACCIDENT. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001645January 7, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 20-25 MPH HAD REARENDED ANOTHER VEHICLE, AND AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756401January 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
FAILURE OF TWO ENGINE MOUNTS, CAUSING SHIFTING OF ENGINE/TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756171December 29, 2001
SUSPENSION
THE FRONT UPPER STRUT HOUSINGS ON 1997 - 1999 TOYOTA CAMRY'S ARE DEFECTIVE. WHEN GOING OVER ANY KIND OF BUMP IN THE ROAD THE ENTIRE FRONT STRUT ASSEMBLY SHAKES AND RATTLES TERRIBLY. TOYOTA HAS ACKNOWLEDGED THE PROBLEM WITH THE FRONT STRUT UPPER ASSEMBLY AND WILL ONLY REPAIR IF THE VEHICLE IS ON THE 3/36 WARRANTY. IN MOST CASES, AS IN MINE, THE RATTLE AND SEVERE VIBRATION DID NOT OCCUR UNTIL THE VEHICLE WAS OFF WARRANTY. I HAVE DISCUSSED THIS WITH AUTOFAIR TOYOTA IN MANCHESTER, NH AND THEY STATED THAT THE PROBLEM IS THE UPPER STRUT ASSEMBLY. THE SERVICE MANAGER STATED IT COULD ONLY BE REPAIRED ON WARRANTY. IT WAS FURTHER STATED THAT IT WAS NOT A SAFETY HAZARD AND THAT IT WOULD NOT STRAND OR DISABLE THE CAR. I ALSO HAD THE VEHICLE CHECKED OUT AT GRAPPONE TOYOTA IN CONCORD, NH AND THEY ALSO INDICATED THAT THE PROBLEM WAS THE DEFECTIVE STRUT ASSEMBLY. I HAVE ALSO KNOWN MANY CAMRY OWNERS WHO HAVE HAD THIS PROBLEM AND EITHER HAD THE WORK DONE ON WARRANTY, OR PAID THE 450.00 DOLLARS TO HAVE IT REPAIRED. I HAVE ALSO BROUGHT THIS MATTER TO TOYOTA USA HEADQUARTERS, ONLY TO HAVE THEM SAY THAT THE REPAIR WOULD ONLY BE DONE IF IT WAS BROUGHT BACK ON WARRANTY. I AM CONCERNED THAT THIS STRUT DEFECT IS GOING TO CONTRIBUTE TO A SERIOUS CRASH WITH RESULTING FATALITIES. ALTHOUGH TOYOTA INSISTS THAT THE PROBLEM DOES NOT IMPACT SAFETY, I BEG TO DIFFER, AS THE NOISE AND RATTLE FROM THE FRONT END IS CLEARLY INDICATIVE OF A COMPROMISED FRONT END. THERE IS NO DOUBT THAT THIS DEFECTIVE EQUIPMENT WILL ULTIMATELY BE A CONTRIBUTORY ELEMENT IN A CRASH. I WOULD GREATLY APPRECIATE YOUR ORGANIZATION INVESTIGATING THIS MATTER. THE ONLY ACCEPTABLE RESOLUTION IS TO HAVE TOYOTA REPLACE THE DEFECTIVE STRUT ASSEMBLY'S ON THE IMPACTED TOYOTA CAMRY'S.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756103December 27, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
SPRING ASSEMBLY ATTACHED TO L SIDE OF BRAKE PEDAL ARM PROTRUDES FORWARD ABOVE RUBBER PEDAL AREA. IF A DRIVER WITH SIZE 11 SHOES PRESSES THE PEDAL SLIGHTLY LEFT-OF-CENTER, HIS TOES WILL HIT THE PROTRUSION, MAKING IT IMPOSSIBLE TO FULLY DEPRESS THE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756104December 27, 2001
CHILD SEAT:TETHER: STRAP/WEBBING
I HAVE BEEN TRING TO HAVE A TETHER STRAP ANCHOR INSTALLED IN MY CAMRY FOR MY CHILD'S RESTRAINT WHICH REQUIRES SUCH TETHER. INITIALLY, I CONTACTED THE LOCAL TOYOTA DEALERSHIP AND THE SERVICE PERSON ON THE PHONE SAID HE WOULDN'T INSTALL IT, BECAUSE THE LOCAL HOSPITAL, SHANDS, HAD YELLED AT HIM FOR IMPROPER INSTALLATIONS ON PRIOR CAR RESTRAINTS. WHEN I ASKED THE SAME SERVICE MAN IF HE COULD READ THE CAR MANUAL TO DETERMINE WHICH PARTS WOULD BE NECESSARY, HE SAID IT MADE NO SENSE TO HIM. I THEN CALLED THE NATIONAL TOYOTA DEALERSHIP AND WAS GIVEN THE PHONE NUMBER OF THE DEPARTMENT OF TRANSPORTATION. I THEN SEARCHED THE INTERNET FOR A TOYOTA PARTS DEPARTMENT IN RICHARDSON TEXAS AND ORDERED THE PARTS LISTED IN THE MANUAL AS NECESSARY. I THEN CALLED BACK THE LOCAL TOYOTA DEALERSHIP AND MADE AN APPOINTMENT TO HAVE THE PARTS INSTALLED. AFTER TAKING THE PARTS TO THE LOCAL DEALERSHIP, I WAS TOLD THAT THERE WERE MISSING PARTS. THE MISSING PARTS WERE NOT SENT TO ME BY THE TOYOTA RICHARDSON PARTS DEPARTMENT. I SEARCHED AGAIN THE TOYOTA WEB SITE TO FIND THE MISSING PART, WHICH WAS THE ANCHOR FOR THE TETHER. ONLY THE BOLTS AND THE SPACERS WERE SENT BY TOYOTA RICHARDSON. I CALLED THE NATIONAL TOYOTA CUSTOMER SERVICE DEPARTMENT TO ASK IF THEY COULD IDENTIFY THE PART THAT I NEEDED SINCE, THE OWNER'S MANUAL DOES NOT CLEARLY LABEL THE PART OTHER THAN CALLING IT THE TETHER ANCHOR. I FEEL THAT THE CAR DEALERSHIP NEEDS TO HAVE KNOWLEDGE OF HOW TO PROPERLY INSTALL TETHER STRAPS INTO THEIR CARS, BUT I CAN'T EVEN FIND SOME ONE AT THE DEALERSHIP WHO KNOWS WHICH PARTS I NEED TO ORDER AS LISTED IN THE OWNER'S MANUAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785826December 27, 2001
AIR BAGS:FRONTAL
CONSUMER HAD AN ACCIDENT AND AIR BAGS FAILED TO DEPLOY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001137December 27, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THERE'S AN AREA ON REAR WINDOW THAT DOES NOT CLEAR WHEN DEFROSTER IS ON. THIS AFFECTS VISION FROM THIS SPACE. THIS PROBLEM ALMOST CAUSED AN ACCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756058December 26, 2001
STEERING:RACK AND PINION, SUSPENSION:REAR, EXTERIOR LIGHTING:HEADLIGHTS
I TRIED WORKING WITH TOYOTA TO RESOLVE THERE ISSUES, BUT BECASUE THE WARRANTY TIME IS EXPIRED THEY WON'T ASSIST IN FIXING THERE DEFECTS. I WAS TOLD IF I WANTED TO PAY THE $2,000.00 BILL THEY WOULD BE HAPPY TO ORDER THE PARTS. THE HEAD LAMPS ARE SO DIM I HAVE NEARLY HIT DEERS IN THE ROAD ON 5 SEPERATE OCCASIONS I KNOW THESE CAN'T PASS FMVSS REQUIREMENT. THE DRIVERS SEAT IS LOOSE IN THE TRACK AND ROCKS WHEN ACCELERATING AND STOPPING. THE FRONT STRUTS MOUNTING BRACKETS RATTLE, SHAKE, VIBRATE AND BANG. THE STEERING WHEEL VIBRATES WHILE TURNING. THE REAR STUTS ARE TOO WEAK FOR THE VEHICLE SO PEOPLE CAN'T RIDE IN THE REAR OR THE CAR BOTTOMS OUT. THE CAR ALARM SOMTIMES WORKS AND SOMTIMES DOESN'T. THE BURLWOOD DASH IS SPLITTING,CRAKING, FADING AND PEELING. I WAS TOLD BY THE ASST. SERVICE MGR. AT THE TOYOTA DEALERSHIP THAT TOYOTA IS AWARE OF ALL THESE DEFECTS AND IT'S A RESULT OF POOR ENGINEERING AND VEHICLE TEST VALIDATION. I THEN HEARD HIM TELL A MECHANIC "WHAT PEOPLE THINK JUST BECAUSE IT'S A TOYOTA IT DOESN'T EVER BREAK" HE THEN LAUGHED AND SAID THESE CARS ARE THE WORST. I THINK WE NEED SOME HELP IN MAKING TOYOTA FIX THERE KNOWN DEFECTS BECAUSE THIS IS UNCALLED FOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755919December 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT
TRANSMISSION FAILURE: WENT FROM NEUTRAL TO DRIVE WITHOUT ENGAGING. TOYOTA - SPLIT TRANSMISSION COST - FINDINGS WERE METAL IN TRANSMISSION. FRONT AXLE: CV BOOTS WERE DRYROTTED AND WHOLE AXLE ON FRONT HAD TO BE REPLACED. 2 MOTOR MOUNTS BUSTED - CAR ONLY 6 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001010December 20, 2001
VEHICLE SPEED CONTROL
WHILE BACKING UP, VEHICLE SUDDENLY SURGED AND ENGINE REVVED. CONSUMER APPLIED BRAKE AND EMERGENCY/PARKING BRAKE, BUT COULD NOT STOP VEHICLE. THE VEHICLE HIT A TREE, CONSUMER SUFFERED MINOR INJURIES.THE VEHICLE WAS TOTALED.*AK 07/10/2012 CW UPDATED 07/12/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8000939December 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT HIGHWAY SPEEDS VEHICLE STALLED OUT AND DIED WITHOUT WARNING. AFTER INSPECTION OF VEHICLE MECHANIC DISCOVERED THAT ENGINE LOCKED UP DUE TO LACK OF LUBRICATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000862December 18, 2001
SUSPENSION
WHILE DRIVING THERE IS A NOISE COMING FROM FRONT RIGHT STRUT. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000808December 17, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER CAUGHT ON FIRE IN THE PARKING LOT, THE CONSUMER TURNED VEHICLE OFF AND HEARD A WINDING NOISE, CONSUMER LIFTED HOOD AND HIT THE STARTER MOTOR TO STOP IT FROM SPINNING, VEHICLE BEGAN SMOKING.*AK *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#755672December 15, 2001
ELECTRICAL SYSTEM
CONSUMER WAS TAKING VEHICLE TO DEALER TO FIND OUT WHY FLUID LIGHT WAS ILLUMINATED, DEALER STATED THAT THERE COULD BE AN ELECTRICAL PROBLEM, SHORTLY AFTER SPEAKING WITH THE DEALER, THE VEHICLE CAUGHT FIRE. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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