Toyota Camry Complaints

463 consumer complaints on file.

#11465961May 24, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Toyota Camry. The contact stated that while operating the vehicle, the Forward Collision Avoidance became inoperable nearly causing the vehicle to crash on several occasions. The contact stated that the vehicle failed to stop as designed. The contact stated that there were no warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and an engineer was sent to inspect the vehicle. The engineer was unable to determine the cause of the failure. The contact insisted that the system was inoperable and had not operated as designed since the vehicle was delivered new. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461190April 18, 2022
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Toyota Camry. The contact stated that while attempting to park her vehicle in her apartment complex parking lot, her vehicle continued to lurch forward without warning despite multiple attempts to stop. Due to the failure, the contact hit a gate as the vehicle continued to independently accelerate. The contact then placed the vehicle into reverse(R) and as the vehicle continued to accelerate in a different gear. The contact then hit the vehicle behind her which then caused that vehicle to hit another vehicle located next to the original vehicle that was hit. The vehicle continued to accelerate with her brake pedal depressed to the floorboard. The contact then placed the vehicle back into driver(D) which sent the vehicle into another gate which then finally stopped the vehicle. The contact stated that property damage to both gates occurred as a result of the failure. The matter had been reported to the property owner and remained under investigation; no decision had been made. The air bags did not deploy at any time during the failure. The police were called to the scene and a police report was filed (22-030393). The contact suffered pain in her lower back and both shoulders; she did not seek medical attention. The vehicle remained in her possession and had yet to be towed or diagnosed. The manufacturer was notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 21,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11460000April 7, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When I use cruise control with the radar feature in my 2021 Camry LE, the steering loosens so much that I don’t have good control when changing lanes. I feel that this is a serious safety issue. I had a 2018 Camry LE and when I used these features, this odd steering issue never occurred. Note that when I take OFF the radar feature on the 2021, this steering issue does not occur.The dealer checked it out and claims their is no problem with the cruise feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458490March 27, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Partial brake assist and auto emergency braking failure to engage contributed to a rear end collision on February 12, 2022. Toyota contracted with an outside engineering firm to inspect brake system and their report did not address the lack of engagement of the auto emergency braking system part of Toyota Safety Sense 2.5 which the enabling switch does not activate. The Toyota Legal Claims department issued an incomplete report that they claim absolves the vehicle but after multiple attempts to reach the issuing department noone has addressed my questions or concerns. Therefore I consider this an incomplete and unresolved safety issue .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457038March 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Update to previous Complaint filingNHTSA ID Number: 11451933 . Toyota has not accepted responsibility yet acknowledged that the ABS "worked" when the problem was that the Auto Emergency Braking system did not work . In addition a Toyota dealer service employee drove the car and agreed the brake pedal was abnormal. This malfunction resulted in an accident with no injuries but has caused the driver to be in constant fear of driving this vehicle again. We have 2 years left on the lease and will never buy another Toyota product again based on their history of concealing defects (fined in 2014 by DOJ) and their lack of proper customer satisfaction management in this case.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455243March 4, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2021 Toyota Camry. The contact stated while driving 5 MPH into a parking space with the brake pedal depressed, the vehicle lunged forward. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454115February 25, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2022 Toyota Camry. The contact stated that upon taking the vehicle out of the garage facing the long driveway, he noticed that the low-beam headlights only projected approximately 50 feet in front of the vehicle. The contact stated that he lived in a rural area with limited streetlights and was concerned about a possible crash due to the failure while driving in low light conditions. The vehicle was taken to the dealer where it was diagnosed however, no issues were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453543February 22, 2022
SERVICE BRAKES
AT 8,060 miles parking brake failes to engage. Got error code on the dashboard stating " Parking brake malfunction/ Hold brake malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452603February 17, 2022
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
The contact rented a 2022 Toyota Camry. The contact stated while driving at night at undisclosed speed, they noticed their daytime running lights were still running even at night on the auto setting, however, the headlights were not on while on that setting as well the taillights were not working. The contact had to get the headlight off of auto setting and place it on manually for the headlight and tail lights on the vehicle to stay on while they continue to drive to their residence. The contact called the local dealer where they rented the vehicle to inform them of the failure. The dealer stated they were not aware of this issue and offered to exchange the vehicle but the contact declined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,245.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451933February 14, 2022
SERVICE BRAKES
On Feb. 12 the car was being driven at 10MPH and the brake system power assist function failed, causing the brakes not to perform as normal. The result was rear ending another vehicle. The car is in the hands of Toyota of Portsmouth, NH at this time. The driver called the state police who told her no report was needed. The damage was more than is visible.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451558February 11, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Toyota Camry. The contact stated that while driving at various speeds, the transmission and power steering failed to operate as designed. There was no warning light illuminated. The contact stated that the vehicle acceleration and the power steering functions were sluggish. Upon investigation, the contact read the safety manual and discovered that the type of battery placed in the vehicle did not have adequate voltage. The contact initially took the vehicle to Mike Erdman Toyota (4650 FL-520, Cocoa, FL 32926) where they offered no assistance and stated that the vehicle operated as designed. The contact then took the vehicle to another dealer where she was informed that the battery needed a boost, which was performed on the vehicle. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 35.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450251February 3, 2022
WHEELS
I pulled out of the car wash after washing my car in Centennial, Colorado and I realized the passenger side back tire was going flat. I got the car to Discount tire where I had the flat fixed. There was metal coming out of the tire. Not sure exactly how it happened but the tire was defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449904February 2, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES, STRUCTURE:BODY
The contact owns a 2022 Toyota Camry. The contact stated that both the driver's side and the passenger's side mirror housing covers were melting. The vehicle was taken to an unknown collision center who took pictures of the vehicle and provided an estimate of repair to the contact. Then the vehicle was taken to the dealer where the vehicle was purchased. The dealer advised the contact that the mirror housing covers were not covered under the manufacturer's warranty. The manufacturer was notified of the failure and advised the contact that they could not assist as the failure was due to climate. The vehicle was not repaired. The failure mileage was approximately 301. Consumer purchased Toyota Camry 2022 XSE delivered 12-6-21. Spotted Side Mirror Plastic covers melted by heating elements 1-13-22. Requested the dealer in Elizabeth City NC. 252-335-4301 to repair, dealer denied to repair. Toyota HQ & dealer both denied the repairs.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449702February 1, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
I was driving on i-65 northbound in Alabama, 20 miles south of Birmingham, when my car suddenly had multiple warnings appear on my dash and I lost all forward power. My power steering malfunctioned and I was forced to immediately slow up the car and bring it to a stop. The warnings that appeared were "Hybrid System Malfunction", "Braking Power Low", "Maintenance Required", "Pre-Collision System Malfunction", and "Check Engine". I had about 5 lights appear on my dash as well. The fact that I lost power steering means I could of easily crashed if I wasn't careful. I have brought the car to the dealership after having it towed and want it to be inspected. It has never had an issue like this before, and it passed the dealer inspection at 11,000 miles and only just became due for its next maintenance. I had no prior warning to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449415January 29, 2022
AIR BAGS
I crashed into the metal guardrail on the side of the highway after swerving to avoid a car that lost a tire in front of me. The car was totalled with siginificant damage to the front, engine compartment, and windshield. But the airbags did not inflate. I was the only person in the car, but even the driver's airbags did not inflate. The police who came to the crash were very confused that a brand new car's airbags did not inflate in the crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11448682January 24, 2022
UNKNOWN OR OTHER
My son hit a tree at an estimated speed of 45 (As estimated by the accident report) and the car went in flame burning completely my son and the entire inside of the car. I am amazed at a new car that does not have enough front crash support and most important the fuel pump should have shut off due to hitting the front to prevent the car from being burned. Yes, my son died in the accident but we did not have the chance to see him because of the fire, we have only bones to bury.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11446379January 5, 2022
SERVICE BRAKES, STEERING, LANE DEPARTURE: ASSIST
Can not turn off the lane departure warning (LDW) feature. It can only be placed at a low setting. Surging when depressing brake. Noticed this occurring when slowing pulling into the garage, was not a deal breaker as was barely moving and never got to close to hit anything else in the garage. Once it snowed this surging began happening when braking to slow down to make turns. This surging was scary, even with studded snow tires. Driving home from work one evening, it had rained and was turning to black ice; going around a slight curve on the bridge and close to the white line; the car decided to pull me away from the white line. This was the final straw, not going to allow a car to make the decision to pull on black ice or other driving conditions. I did not want to become a statistic by having this vehicle cause a car wreck and hurt myself or other drivers. I had contacted Toyota Care and they said it was not a warranty issue. That is when I knew it was time to get rid of this hybrid after only 5 months. Other issues with this vehicle: can not lift the driver’s side windshield wiper, massive design flaw. Anyone who lives in snowy climates need to be able to lift their wipers to clean off the snow and/or leave the wipers up so they don’t freeze to the windshield. Another item I contacted Toyota Care about is the bumper/fender/wheel casing. This separated – cheap plastic. Again, they said not a warranty issue. Didn’t have this problem with the Corolla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445902January 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11445583December 30, 2021
VEHICLE SPEED CONTROL, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Drove a new 2022 Toyota Camry LE with 15 miles. Notified dealer that several safety and infotainment systems were non operational. Vehicle had multiple warning light related to these systems. Notably, the Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning were all stated to be non-operational by the vehicle's dashboard. Several warning lights were illuminated. Furthermore, the radio and infotainment system was non-operational, which also means that the rear backup camera was non-operational. The technician at the issuing dealer stated that the "PIL" had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443667December 13, 2021
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT
The contact's wife leased a 2021 Toyota Camry. The contact stated that while his wife was pulling into a parking space, the brake pedal was depressed but failed to respond. He stated that his wife continued to depress the brake pedal but it would not respond, causing the vehicle to crash into trees. The air bags failed to deploy. There were no warning lights illuminated. The contact's wife was able to exit the vehicle with assistance. The contact's wife sustained pain in the chest, upper back, shoulders, and ankle. The contact's wife also sustained a laceration on her finger from the broken window glass. The contact's wife sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact there was no recall related to the failure. The approximate failure mileage was 3,922.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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