Toyota Avalon Complaints (2013)

160 consumer complaints on file.

#10862749May 3, 2016
VEHICLE SPEED CONTROL
TOYOTA HAS FAILED TO REMEDY NHTSA RECALL: 15V728 WITH A REASONABLE TIME .INTERIM SAFETY RECALL NOTICE WAS IN NOV 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859953April 17, 2016
UNKNOWN OR OTHER
HEADLINER AT SUNROOF COMING DOWN. APPEARS TO BE A PROBLEM WITH THIS MODEL WHILE DOING ONLINE RESEARCH. JUST BOUGHT THIS CAR USED A FEW WEEKS AGO AND NOTICED THIS PROBLEM TWO WEEKS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855685April 15, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE PCS ACTIVATED AND STOPPED THE VEHICLE. WHEN THE PCS SYSTEM DEACTIVATED, THE CONTACT HAD IT REACTIVATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854869April 11, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PERMANENT REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PRE-COLLISION SYSTEM WAS TEMPORARILY DISABLED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854872April 11, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852089March 28, 2016
UNKNOWN OR OTHER
TWO RELATED PROBLEMS. FIRST, SIX MONTHS AGO, RODENTS GOT INTO ENGINE COMPARTMENT AND CHEWED INTO THE INSULATED LINER OF THE HOOD. FRAGMENTS WERE DANGLING INTO ENGINE WHEN I FOUND IT BEFORE ANY PROBLEMS BUT REPAIR WAS $400+. LAST WEEK, FILLING GASTANK, A GALLON OF FUEL SPILLED ON GROUND IMMEDIATELY. ATTENDANT SUPERVISING STATION SPOTTED IT AND HIT THE CUTOFF. DEALER FOUND THAT RODENT HAD CHEWED HOLE IN FILLER TUBE. FOR 35 YEARS, I HAVE PARKED MANY CARS IN THIS RURAL NEIGHBORHOOD WITH WILDLIFE. MANY SQUIRRELS AND CHIPMUNKS. NEVER HAD A PROBLEM UNTIL THIS VEHICLE. ONE EPISODE OF ROGUE RODENT UNDER THE HOOD MIGHT HAPPEN. TWO IN LESS THAN A YEAR, AT BOTH ENDS OF THE CAR, BOTH IN TEMPERATE WEATHER MAKES ME WONDER IF THERE IS SOMETHING IN THESE MATERIALS THAT ATTRACTS RODENTS. THESE WEREN'T CATASTROPHIC BUT BOTH EVENTS HAD THE POTENTIAL FOR GREAT CHAOS. I HAVE DOCUMENTATION OF THE REPAIRS IF YOU NEED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850412March 18, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WARNING LABEL WAS PLACED ON THE DASHBOARD UNTIL THE RECALL PART BECAME AVAILABLE TO SERVICE THE VEHICLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE SAFER CAR DATABASE DISPLAYED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE DEALER STATED THAT THE VIN WAS INCLUDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846454March 14, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE PARKING MY CAR, THE MOTOR SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL HAVING BEEN DEPRESSED. THE CAR SURGED FORWARD AND EVEN AFTER THE BRAKE WAS APPLIED THE ENGINE CONTINUED TO ACCELERATE FOR SEVERAL SECONDS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10840483March 8, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT INDICATED THAT THE SAFETY FEATURE WAS DEACTIVATED AND THE PART OF THE RECALL AND WAS NO LONG AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/03/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838970February 29, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FORWARD COLLISION AVOIDANCE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838370February 4, 2016
UNKNOWN OR OTHER
CARBON MONOXIDE (CO) HAS BEEN MEASURED IN THE CABIN OF THE CAR WHILE DRIVING, WHEN THE ENGINE IS UNDER LOAD. ALSO, THE SMELL OF ENGINE COMBUSTION FUMES IS INCLUDED WITH THE CO. TOYOTA HAS DETERMINED THAT IT IS NOT A "REPAIRABLE CONDITION". TECHNICAL REPAIR MANUALS DO NOT LIST THE CONDITION, THEREFORE NO REPAIR HAS BEEN MADE. TOYOTA HAS NOT HONORED ITS WARRANTY. I HAVE INCURRED A FINANCIAL LOSS. TO DATE, TOYOTA HAS NOT PROVIDED A SOLUTION TO THIS SAFETY PROBLEM. A LETTER WITH DETAILS HAS BEEN SENT TO NHTSA, DATED 1/26/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817181December 31, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS PARKING HEAD-IN TO PARKING SPOT. AS I REACHED THE FINAL SPOT, AND WAS SHIFTING GEAR TO P (PARKING), THE CAR TOOK OFF LIKE A "ROCKET" AND JUMPED THE CURB. THIS CAUSED DAMAGE TO THE CAR PARKED IN THE NEXT PARKING SPOT AND MY CAR. THE OTHER CAR HAD TO BE TOWED. I WAS ABLE TO STILL DRIVE MY CAR. THIS HAPPENED AT AN OFFICE BUILDING OUTDOOR PARKING LOT. PEOPLE STANDING OUTSIDE THE BUILDING (FOR SMOKING OR OTHERWISE) WITNESSED IT ALL. THEY ALSO INDICATED THAT THE CAR WENT LIKE A ROCKET AND THEY HAVE NEVER SEEN ANYTHING LIKE THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10816581December 28, 2015
TIRES, TIRES:SIDEWALL
SIDEWALL OF TIRE SHOWED A BUBBLE AFTER 24,000 MILES ON A 2013 TOYOTA AVALON DISCOVERED BY DEALER ON ROUTINE MAINTENANCE. CONTACTED MICHELIN AND THEY SENT ME TO A DEALER THAT BUMPED UP THE PRICE $25 OVER THE PRICE THE DEALER QUOTED AND ONLY OFFERED 20% CREDIT. I BELIEVE THE SIDEWALL IS A MANUFACTURING DEFECT. I HAVE PHOTOS THAT I CAN SEND. THESE TIRES ARE A DANGER TO THE REINING PUBLIC AND NEED TO BE RECALLED BEFORE DEATH OR A SERIOUS INJURY RESULTS FROM THE SIDEWALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811895December 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 02/11/16 *BF... UPDATED 05/14/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806215November 23, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT STATED THAT A TECHNICIAN UPGRADED THE FUEL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795189November 20, 2015
UNKNOWN OR OTHER
ROAD NOISE VERY LOUD AND DISTRACTING. AFTER SOME INVESTIGATING ON MY OWN I FOUND THE PROBLEM WAS COMING FROM THE LEFT AND RIGHT OUTSIDE MIRRORS. TOOK TO DEALER AND THEY FOUND NO ISSUES.SO I CAME BACK HOME AND DID SOME RESEARCH ON INTERNET AND FOUND OTHERS HAVING SAME COMPLAINT. THE MIRROR HOUSINGS WERE CHANGED ON MODELS AFTER 8/2013 (HAD RIBS ADD TO HOUSING) RETURN TO DEALER AND THEY CHANGED TO THE NEWER HOUSINGS AND THE NOISE WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783491October 19, 2015
UNKNOWN OR OTHER
CAR LACKS AUTO SHUTOFF FEATURE IN THE ELECTRIC MODE WHEN PARKED. KEYLESS SYSTEM CONTINUES TO RUN EVEN THOUGH KEY IS MORE THAN 25' AWAY FROM THE CAR. IF HYBRID GOES 'QUIET' IN ELECTRIC MODE WHEN PARKED, ONE CAN WALK BLOCKS AWAY WITHOUT THE AUTO SHUTTING DOWN. WE RETURNED AFTER A TWO HOUR LUNCH TO FIND THE CAR WAS STILL 'RUNNING' EVEN THOUGH KEY WAS IN MY PURSE THE ENTIRE TIME. WE'VE SINCE TESTED THE SYSTEM SEVERAL TIMES WITH THE SAME RESULT. TOYOTA DEALER LOCATED ON LAKE CITY WAY IN SEATTLE, WASHINGTON DENIES THIS TO BE A PROBLEM. WE CONSIDER IT BOTH A SAFETY AND SECURITY PROBLEM SINCE A CHILD COULD ACCESS AND DRIVE AUTO WITHOUT HAVING A KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781166October 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY 2013 TOYOTA AVALON WIRING HARNESS WAS CHEWED ON BY A RODENT . IT CAUSED PROBLEMS WITH THE RUNNING OF THE VEHICLE , THE TRACTION CONTROL , THE CRUISE CONTROL AND WAS OPERATING ON 5 CYLINDERS . THE DEALERS REPAIR SHOP SAID THAT A RODENT EAT THROUGH THE WIRES AND TOYOTA WOULD NOT WARRANTY THIS PROBLEM . THE CAR WAS PARKED IN MY DRIVEWAY NEXT TO ANOTHER TOYOTA PRODUCT THAT IS A 2006 AND HAS NEVER BEEN CHEWED . I HAVE DRIVEN TOYOTA'S SINCE 1988 AND HAVE NEVER HAD THIS TO HAPPEN . I THINK TOYOTA SHOULD BE RESPONSIBLE FOR THE DAMAGE IF THEY ARE PUTTING ANY TYPE EDIBLE PRODUCT IN THE VEHICLES THEY PRODUCE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725040June 12, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE MIRRORS CAUSED A GLARE ONTO THE DASHBOARD IMPAIRING THE CONTACT'S VISION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714320May 4, 2015
FUEL/PROPULSION SYSTEM
I'M NOT SURE IF THE FUEL/PROPULSION SYSTEM IS AT FAULT; HOWEVER, FOLLOWING IS THE PROBLEM I HAVE EXPERIENCED NUMEROUS TIMES. WHEN I TELL TOYOTA SERVICE PEOPLE ABOUT IT, THEY DON'T SEEM CONCERNED. WHEN MAKING A SLOW TURN (USUALLY LEFT TURN), IT APPEARS THAT I AM ABOUT TO STALL - SEEMS LIKE THERE IS NOT ENOUGH GAS GETTING TO SYSTEM - OR PERHAPS IT IS A TRANSMISSION PROBLEM (GEARED DOWN TOO LOW). I AM A WOMAN, SO I DON'T KNOW WHAT THE PROBLEM IS. HOWEVER, I HAVE BEEN SCARED NUMEROUS TIMES. WHEN THIS HAPPENS, I PRESS THE ACCELERATOR HARDER AND I AM ALWAYS AFRAID THE CAR IS GOING TO LURCH FORWARD TOO FAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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