Toyota Avalon Complaints (2013)
160 consumer complaints on file.
- #11445406December 29, 2021ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2013 Toyota Avalon Hybrid. The contact stated that several instrument cluster warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they were unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was a hazard and could catch on fire. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 98,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11404730March 24, 2021ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WAS DRIVING HOME ONE DAY AFTER TAKING MY DAD ABOUT 45 MINS AWAY WAS DRIVING AS USUAL AND THE CAR DIED HAD TO PULL OVER TO SIDE OF ROAD PUT IN PARK AND RESTART. HAS DONE IT SEVERAL TIMES AFTER WE HAVE HAD IN AT TOYOTA DEALERSHIPS ON 3 DIFFERENT OCCASIONS AND THEY CANNOT DUPLICATE OR DIAGNOSE. SENT ME HOME WITH AN UNSAFE CAR FOR THE 4TH TIME. TRIED TAKING CAR BACK TO WHERE I BOUGHT AS ISSUE HAPPENED ON FEB 6 21 AND I PURCHASED ON JAN 27 21 GOING TO CHANGE THE CRANKSHAFT POSITION SENSOR NEXT WEEK AND SEE IF THATS WHAT IT IS. PLEASE HELP I AM STUCK WITH A 23000 LOAN FOR A CAR I CANT DRIVE SAFELY OR CONFIDENTLY!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387022January 7, 2021VISIBILITY/WIPER
THE REAR SUN SHADE WHICH EXTENDS AND RETRACTS TO COVER THE BACK WINDOW OF MY AVALON HAS A FAULT WHICH CAUSES IT TO GET STUCK IN THE EXTENDED POSITION, COVERING THE REAR WINDOW. THIS DRASTICALLY REDUCES THE VISIBILITY OUT THE REAR WINDOW AND THERE IS NO OBVIOUS OR SIMPLE FIX FOR THE ISSUE. I HAVE FOUND ONLINE THAT MANY PEOPLE ARE HAVING A SIMILAR PROBLEM. BEFORE THE SHADE GOT STUCK, IT WOULD RANDOMLY EXTEND OR RETRACT DURING HOT DAYS, WHICH SEEMS TO BE DUE TO A FAULTY RELAY. THIS IS CLEARLY A POOR DESIGN WHICH PRESENTS A SAFETY HAZARD TO THE DRIVER AND ANYONE BEHIND THE VEHICLE WHILE BACKING UP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11385335December 28, 2020AIR BAGS
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT DEPRESSSED THE BRAKES BECAUSE THE VEHICLE AHEAD STALLED. THE CONTACT WAS ABLE TO COMPLETE STOP BUT THE VEHICLE BEHIND HIM WAS UNABLE TO STALLED CRASHING INTO THE REAR OF VEHICLE. WHICH CAUSED THE FRONT OF THE FRONT OF THE CONTACT VEHICLE TO RUN IN THE REAR OF THE CAR AHEAD OF HIM. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY, AND NO WARNING LIGHT ILLUMINATED FROM VEHICLE. THE CONTACT SUSTATINED BACK PAIN, AND BUMP ON THE HEAD AND NECK STRAIN , THE CONTACT DAUGHTER SUSTAINED CHEST INJURY AND HIS SON HAD TOOTH INJURY CAUSING BLEEDING FROM THE MOUTH. THE CONTACT WAS NOT AWARE OF ANY OTHER INJURIES FROM THE OTHER DRIVERS. MEDICAL ASSISTANCE WAS RECEIVED AT THE SCENE BUT THE CONTACT DECLINE GOING TO THE HOSPTIAL TIL THE NEXT DAY. THE VEHILCE WAS TOWED TO LOCAL MECHANIC WHO DEEMED THE VEHICLE WAS TOTAL LOSS. A POLICE REPORT WAS FILED. THE DEALER OR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #11384856December 24, 2020VEHICLE SPEED CONTROL, VISIBILITY/WIPER
I JUST PURCHASED A 2013 TOYOTA AVALON FROM CARMAX. DURING THE NEXT SEVERAL DAYS OF DRIVING I HAD OBSERVE THE FOLLOWING. ONE. THE REAR WINDOW IS DISTORTED AND WILL NOT COME CLEAN NO MATTER WHAT I ATTEMPT TO USE TO BE ABLE TO HAVE A CLEAR VISIBILITY. I ALSO HAVE NOTICED THAT WHILE IN A STOP POSITION, WHEN BEGINNING TO ACCELERATE THE VEHICLE HESITATES AND I HAVE TO TAKE MY FOOT OFF THE GAS PEDAL AND REAPPLY TO ACCELERATE. I HAVE A SEVEN DAY RETURN POLICY NO QUESTIONS ASKED. BUT I REALLY LOVE THIS CAR IN BEEN WAITING TO FIND THAT PARTICULAR COLOR EXTERIOR AND INTERIOR WHICH IS BLACK LEATHER. I CALLED TOYOTA AND THEY COULD NOT FIND ANY RECALL OR OTHER PROBLEMS WITH THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363708October 10, 2020POWER TRAIN
CAR STARTED HAVING TRANSMISSION PROBLEMS WITH A DELAYED ENGAGEMENT OR SLIPPAGE WHEN SHIFTING INTO FIRST GEAR. THIS USUALLY HAPPENED ONCE OR TWICE A WEEK AFTER THE CAR HAD BEEN PARKED. IT THEN BEGAN TO OCCUR MORE FREQUENTLY. TOOK CAR BACK TO DEALER NORTHTOWN TOYOTA AMHERST, NY AND THEY CHANGED THE FLUID AND UPDATED SOFTWARE. CAR RAN OK FOR 2 WKS, THEN STARTED SLIPPING AGAIN A FEW TIMES PER WEEK WITH A DELAY WHEN SHIFTING INTO FIRST GEAR. THIS HAPPENS AFTER THE CAR WAS PARKED. TOOK CAR INTO CONTINENTAL TRANSMISSION 909 HERTLE AVE, BUFFALO NY WHERE THEY DID A DIAGNOSTIC AND PULLED THE TRANSMISSION OUT AND FOUND THAT THE UTILITY PUMP HAD FAILED AND THERE WAS SOME DAMAGE TO THE GEARS AND OTHER PARTS. OPTIONS WERE A REBUILD ($3800USD) OR REPLACEMENT NEW TRANSMISSION ($6200USD). CURRENTLY HAVING THE TRANSMISSION REBUILT. CAR HAS 22,300 MILES ON IT, IS OUT OF WARRANTY (7 YRS OLD) AND THE TRANSMISSION HAS TO BE REBUILT/REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337546July 5, 2020VISIBILITY/WIPER, UNKNOWN OR OTHER
THIS ISSUE HAPPENED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY. REAR SUNSHADE RANDOMLY DEPLOYED AND IS PERMANENTLY STUCK IN THE UP POSITION COMPLETELY BLOCKING REAR VISIBILITY. SUNSHADE IS SUPPOSED TO GO DOWN WHEN VEHICLE IS PLACED IN REVERSE, THIS FUNCTION NO LONGER WORKS FURTHER INHIBITING SAFE VEHICLE MANEUVERING. THE REAR FACING BACKUP CAMERA HAS A STATEMENT SAYING TO NOT RELY ON THE BACKUP CAMERA WHEN BACKING UP, THIS NO LONGER AN OPTION FOR ME AS I CAN NO LONGER CLEARLY SEE OUT OF THE REAR WINDOW. NIGHT TIME REVERSING IS VIRTUALLY IMPOSSIBLE WITH ANY DEGREE OF SAFETY. THIS APPEARS TO BE A KNOWN ISSUE WITH TOYOTA AS THEY REPLACED A RELAY IN THE SUNSHADE IN MODEL YEARS AFTER 2014 THAT SEEMS TO HAVE REMEDIED THIS ISSUE. THERE IS NO WAY MANUALLY LOWER THE SUNSCREEN. THERE'S NO WAY TO EASILY SWAP OUT THE DEFECTIVE RELAY. THERE'S NO WAY TO DISCONNECT THE SUNSHADE FROM THE WIRING HARNESS. THERE ISN'T AN INDEPENDENT FUSE FOR THE SUNSHADE THAT CAN BE REMOVED. THE SUNSHADE APPEARS TO BE ON A FUSE THAT CONTROLS THE HEADLIGHTS, TAILLIGHTS, BRAKING SYSTEM AND CRUISE CONTROL SYSTEM. BY REMOVING THE FUSE THIS WOULD MAKE MY VEHICLE EVEN LESS SAFE THE IT ALREADY IS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331515June 29, 2020SERVICE BRAKES
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AND CRASHED INTO A VEHICLE STOPPED SHORT AT A YELLOW STOP LIGHT AT 20 MPH. THE ACCIDENT BRAKING SYSTEM DID NOT WORK. THE WIFE SUFFERED A CRACKED STERNUM WAS TRANSPORTED TO THE HOSPITAL. THERE WAS A POLICE THAT WAS FILED AMD THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS INSPECTED AND TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER TOYOTA WALNUT CREEK (2100 N BROADWAY, WALNUT CREEK, CA 94596 925-357-3700) STATED THERE WAS NOTHING THEY COULD DO SINCE THE INSURANCE COMPANY TOOK OVER THE CLAIM AND TOTALED THE VEHICLE. THE MANUFACTURER CONTACTED THE CONTACT BY MAIL AND STATED THAT A REPRESENTATIVE WOULD CALL . THE CONTACT HAD NOT BEEN ABLE TO SPEAK TO THE REPRESENTATIVE IN THE PAST THREE MONTHS. THE FAILURE MILEAGE WAS 55,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11330834June 25, 2020AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THE VEHICLE HAD AN AIR BAG ISSUE. THE CONTACT STATED HE WAS INVOLVED IN A THREE VEHICLE COLLISION AND WAS THE MIDDLE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE POLICE CAME TO THE SCENE AND A CASE WAS FILED. THE CONTACT SUSTAINED BACK INJURIES AND HIS WIFE WHO WAS THE PASSENGER SUSTAIN BRUISING. THE CONTACT STATED HE DROVE THE VEHICLE TO MCDANIEL TOYOTA (1111 MT VERNON AVE, MARION, OH 43302) WHERE THE CONTACT WAS NOT SURE IF A DIAGNOSTIC TEST WAS COMPLETED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS GIVEN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*BF CONSUMER STATED HE HAD A BACK SURGERY AND AIRBAG FAILURE HAPPENED TWICE.*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11328161June 10, 2020VISIBILITY/WIPER
THE REAR SUNSHADE IS STUCK IN THE 'UP' (EXTENDED) POSITION, GREATLY HINDERING VIEW TO THE REAR, BOTH WITH REAR-VIEW MIRROR AND WHEN DRIVER TURNS HEAD TO THE REAR. THIS DEVICE IS DESIGNED TO AUTOMATICALLY RETRACT FROM 'UP' POSITION EVERY TIME THE CAR IS SHIFTED TO "REVERSE" GEAR, SO AS TO NOT HINDER REAR VIEWS. IT WORKED FINE FOR SEVERAL YEARS, BUT LAST MONTH IT BECAME STUCK IN THE EXTENDED POSITION, AND CANNOT BE RETRACTED. THIS IS A PROBLEM AT ALL TIMES; BUT IS ESPECIALLY A DANGEROUS SITUATION AT NIGHT, WHEN DARKNESS HINDERS VIEWS. FROM ONLINE SEARCHING, IT APPEARS THAT THIS PROBLEM OCCURS VERY FREQUENTLY, AND MOST COMMENTERS SAY IT'S NOT WORTH FIXING, BECAUSE REPLACEMENT UNITS DEVELOP THE SAME PROBLEM. REMOVING THE UNIT IS MY PREFERRED APPROACH. BUT I UNDERSTAND THAT SEVERAL HOURS OF LABOR ARE REQUIRED, AS THE REAR SEAT NEEDS TO BE REMOVED. THIS IS NOT THE RESULT OF A MOVING CRASH; IT HAPPENED SPONTANEOUSLY, AND IS NOW AN ISSUE 100% OF THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325058May 18, 2020AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11323645May 7, 2020SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY, SEAT BELTS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THE REAR PASSENGER'S SEAT BELT FAILED TO LATCH SECURELY INTO THE BUCKLE. THE VEHICLE WAS TAKEN TO AL HENDRICKSON TOYOTA LOCATED AT 5201 W, FL-834, COCONUT CREEK, FL 33073, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319632March 29, 2020AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
THE SUBJECT VEHICLES MAY BE EQUIPPED WITH AN ELECTRONIC CONTROL UNIT (ECU) FROM A SPECIFIC SUPPLIER DESIGNED TO RECEIVE SIGNALS FROM CRASH SENSORS AND DEPLOY THE AIRBAGS AND SEAT BELT PRETENSIONERS. THE ECU MAY NOT HAVE ADEQUATE PROTECTION AGAINST CERTAIN ELECTRICAL NOISE THAT CAN OCCUR IN CERTAIN CRASHES, SUCH AS SEVERE UNDERRIDE CRASHES. THIS CAN LEAD TO INCOMPLETE OR NONDEPLOYMENT OF THE AIRBAGS AND/OR SEAT BELT PRETENSIONERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319118March 24, 2020AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUNRISE TOYOTA LOCATED AT (3984 SUNRISE HWY, OAKDALE, NY 11769 (631) 589-9000) WAS CONTACTED AND CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11318519March 17, 2020SERVICE BRAKES, VEHICLE SPEED CONTROL
ON MARCH 7, 2020 THE DRIVER ENTERED A PARKING LOT OF A RETAIL ESTABLISHMENT. THE DRIVER, USING THE BRAKES AND TRAVELING AT LESS THAN 5 MILES PER HOUR, TURNED INTO A PARKING SPACE. AS THE DRIVER NEGOTIATED THE TURN INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND CRASHED HEADFIRST INTO A RETAIL SIGNAGE POLE. DESPITE DEPRESSING THE BRAKES AS HARD AS POSSIBLE, THE DRIVER COULD NOT STOP THE CAR ONCE THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. THE CAR WOULD HAVE LANDED IN A BUSY FOUR-LANE ROAD, IF IT HAD NOT CRASHED INTO THE SIGNAGE POLE. FORTUNATELY, THERE WAS NO FATALITY. THE CAR WAS TOTALED AND THERE WAS SOME PROPERTY DAMAGE TO THE RETAIL ESTABLISHMENT. IT WAS TRULY A HORRIFIC EXPERIENCE FOR THE DRIVER.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307524February 6, 2020ELECTRICAL SYSTEM
02/06/2020 NHTSA COMPLAINT: 2013 TOYOTA AVALON HYBRID LIMITED, REAR WINDOW SUNSHADE ASSEMBLY FAILURE, COMPLETE AND TOTAL, IN THE 'UP' POSITION AND/OR IN THE 'DOWN' POSITION. WHEN STUCK UP, THE FAILURE OBSTRUCTS REAR VIEW AT NIGHTTIME. THIS IS A SERIOUS SAFETY ISSUE. THE SUNSHADE IS DESIGNED TO AUTOMATICALLY RETRACT INTO THE 'DOWN' POSITION WHEN THE CAR IS PUT IN REVERSE, BUT IF THIS FAILURE HAS OCCURRED, THE SUNSHADE WILL MAKE A LOUD GRINDING SOUND FOR ABOUT 15-20 SECONDS WHILE THE SUNSHADE ATTEMPTS (AND FAILS) TO RETRACT INTO THE 'DOWN' POSITION. IT WILL ALSO MAKE THE SOUND EVEN IF THE SUNSHADE IS ALREADY RETRACTED. IF THE SHADE IS ALREADY DOWN/RETRACTED AND I SHIFT FROM PARK TO REVERSE, THE GRINDING NOISE STARTS IMMEDIATELY, AND THE SHADE DOES NOT MOVE (GO UP). BUT IF I PRESS THE ACTIVATE BUTTON, THE SHADE WILL START TO EXTEND, AND IF I CAN PRESS THE ACTIVATE BUTTON AGAIN BEFORE THE SHADE IS FULLY EXTENDED, IT WILL RETRACT (AND BEGIN ANOTHER 20 SECOND CYCLE OF GRINDING) AND STAY DOWN. WHILE STOPPED OR IN MOTION, PRESSING THE ACTIVATE BUTTON RAISES THE SHADE (IF IT WAS DOWN OR RETRACTED), BUT NOT WITHOUT THE 20 SECONDS OF LOUD GRINDING NOISE. IF THE SHADE IS UP/EXTENDED AND YOU PRESS THE ACTIVATE BUTTON, THE SHADE WILL NOT RETRACT/GO DOWN, BUT THE GRINDING NOISE WILL BEGIN. IF THE SHADE IS UP/EXTENDED THE ONLY WAY TO MAKE IT GO DOWN IS TO PRESS THE ACTIVATE BUTTON AND, WHILE THE GRINDING NOISE IS PRESENT, SIMULTANEOUSLY GO TO THE BACK SEAT SO YOU CAN REACH THE SHADE AND MANUALLY PUSH ONE OF THE VERTICAL BARS TOWARD THE CENTER; THEN THE SHADE RETRACTS FULLY AND CONTINUES GRINDING FOR ANOTHER 20 SECOND CYCLE. NOT ONLY IS THIS A SAFETY ISSUE, BUT IT IS CONTINUOUS AND THE GRINDING NOISE IS INCREDIBLY ANNOYING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301089January 22, 2020SERVICE BRAKES
SINCE 2016 THE BRAKES HAVE BEEN VERY SOFT AND SOMETIMES WHEN DEPRESSING THE BRAKE IT GOES FAR ENOUGH THAT MY FOOT HITS THE GAS PEDAL. I HAVE TOLD THE DEALERSHIP AND THEY SAID THEY CHECK THE BRAKES AND THEY ARE OK BUT TO THIS DAY THEY ARE STILL SOFT AND THIS COULD CAUSE A POTENTIAL PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11267296October 9, 2019AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED A PARKED VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RETRACT DURING THE IMPACT. AS A RESULT, THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED A FRACTURED RIGHT HAND, MULTIPLE LACERATIONS ON HIS FOREHEAD THAT REQUIRED 29 STITCHES, NECK PAIN, WHIPLASH, AND A CONCUSSION. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11266854October 7, 2019VISIBILITY/WIPER
THE REAR WINDOW SHADE AUTOMATICALLY RAISED ITSELF AND IS STUCK IN THE EXTENDED POSITION. IT MAKES A LOUD SOUND FOR ~20 SECONDS WHENEVER THE CAR IS PUT INTO REVERSE OR WHENEVER YOU ATTEMPT TO RETRACT THE SHADE. THIS IS A SAFETY HAZARD AS IT MAKES IT MORE DIFFICULT TO OBSERVE TRAFFIC THROUGH THE REARVIEW MIRROR, PARTICULARLY AT NIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265338October 1, 2019UNKNOWN OR OTHER
HEADLINER AT THE TOP OF THE REAR WINDOW IS FALLING DOWN MAKING IT A SAFETY HAZARD WHILE LOOKING IN MY REAR VIEW MIRROR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0