Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11457864March 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457561March 20, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457500March 20, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom breaking several times daily. Now I don’t feel safe using it and I am only able to use the feature when I am sure there is no one behind me. One incentant almost resulted in rear end collision. Car thought something was there and applied break abruptly and person behind was following closely and almost crashed into me. Since then I am not able to trust this feature. A major software flaw for such an expensive car. And a very serious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457381March 19, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On interstate. Semi was passing. Cruise control hit the breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457380March 19, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two lane highway semi truck approaching car slammed on brakes. If someone had been behind us we would have caused an accident. Went from 60 to 28 in a flash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457306March 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving with adaptive cruise control turned on, the vehicle suddenly slowed down for no apparent reason. No other vehicles were nearby, no nearby structures, no paper or debris drifting on the road. This happened about 6 to 8 times over two days. I am glad that no one was following me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457206March 17, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Tesla Y has a special setting for carwashes, that driver has to enable, which puts the car in neutral, closses all the windows and plus some more. Unfortunately system failed; car accelerated on its own and I hit a car in front of me, so it failed the second time and car didn't stop on its own to avoid collision. I called Tesla and this incident is under their investigation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457058March 16, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While cruise control is engaged, the vehicle will slam on the brakes when there are no obstacles or vehicles nearby. It happens out of nowhere and without any warning from the vehicle. We live in a more rural area and has happened on the interstate there each time. It is not a highly congested road and each time it has happened, there is nothing around. It has happened on numerous occasions and will take the car from 80 mph and attempt to stop completely. This could easily cause a rear end collision at high speeds if there had been a vehicle in close proximity. This has also happened even with the Automated Emergency Braking disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457048March 16, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving down the highway and as another car in front of me exited the highway my car suddenly and abruptly slowed down even though my lane was clear endangering me and the people behind me. This is at least the fourth time this has happened to me. I find the adaptive cruise control / autopilot to be defective and extremely un safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457012March 16, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving with the automatic emergency breaking system on and the car slammed on the breaks when traveling at around 35 MPH even though no car or other object was in my path of travel. It just slammed on the breaks for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456908March 16, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Random, sudden braking while in cruise control (auto pilot mode). There is NO object or other vehicle in the way when this happens. It has happened many times starting in December 2021 in a brand new vehicle and happened most recently 3 days ago. Every time it happens it is scary. Very disturbing and renders cruise control unusable. No word from Tesla that this is fixable or even a priority. Please make Telsa address this serious safety hazard before someone is hurt or killed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456758March 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH with the Self Driving feature activated, the vehicle experienced phantom braking. The dealer was made aware of the failure and informed the contact that the vehicle was in learning mode and needed a software update. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456619March 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at highway speeds the vehicle will brake suddenly. This has happened more than eight times in a single 100 mile trip. Potential for crash at high speeds and very unnerving for the driver and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456613March 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I just bought a brand new Tesla Y and the next day went on a road trip with my wife and two little kids in the back seat. I put on AutoPilot. While driving it suddenly decelerated, which nearly caused an accident. A tractor trailer almost slammed in the back of our car. This created great anxiety and fear. The next day, with me driving alone, I tried it again and this "phantom braking" occurred. This is very dangerous. PLEASE pressure Tesla to look into this. Why do we need a tragedy for NHTSA to investigate?? This needs to occur now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456537March 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have owned my car for only 2 weeks. Every single night that I am driving home from work (50 miles away), I have significant phantom braking. Most of the time I lose around 5-10mph, which is startling and could cause an accident if someone behind me wasn't paying attention, but once last week, while going 70mph I dropped almost 20mph within a second. Luckily, there were not any cars directly behind me. If there had been, I would have been rear ended. It is extremely frightening and only happens when I am using the cruise control. Every time it has happened, there is nothing in front of me. It's on a stretch of interstate that is 2 to 3 lanes wide, on both sides, with a large grassy median. No possible on coming traffic. I have not received any warnings or messages before, during or after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456467March 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
I would like to add a complaint for the phantom breaking while using the Autopilot function of the vehicle. While on a road trip across the country, I've experienced sudden deceleration while Autopilot was engaged. Nothing was impeding the vehicle and the screen did not note any obstacles. The weather was clear and it happened both during the day and at night. This feels extremely dangerous, as my control over the vehicle could be lost under different road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456381March 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking occurs under too many scenarios common on 2-lane roads to mention them all. Sometimes the car decelerates so rapidly for no apparent reason I'm concerned I'll be rear-ended. Even in good weather, lighting, road surface, etc. The car sometimes seems to be guessing about hazards and slowing down for no reason, sometimes very abruptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456313March 11, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I have Autopilot (adaptive cruise) on, the car will often slow down, sometimes quite abruptly, when there is nothing to slow down for. This is often called Phantom Braking. This can easily put me at risk of getting rear-ended from another car. If I'm on ice or snow it can cause the car to slide and loose control. I have read on the internet and forums of many with 2021 or 2022 Model Y's with the same problem - since the radar was removed on these newer cars. I had a 2020 Model Y previously that had the radar, and I never had this problem. I believe their camera only technology is not enough to suffice and they need the redundancy of both radar and cameras.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455754March 8, 2022
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2022 Tesla Model Y. The contact stated while driving at 65 MPH with the Self-Driving features activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact stated that were no other vehicles or objects nearby. The contact depressed the accelerator pedal and the vehicle increased in speed and the contact continued to drive the vehicle. The contact stated that the failure had been occurring several times per day while using the Self-Driving feature. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. The consumer stated the phantom braking was only experienced in auto pilot mode. After notifying tesla updates were made and the problem was resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455490March 7, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving 55Mph with Autopilot engaged. Without warning the car engaged the brakes aggressively and I was almost rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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