Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11517171April 15, 2023
STRUCTURE:BODY, SERVICE BRAKES, SEATS
I feel Tesla is building cars with non-standard parts and structural issues. 1.I bought a new car and started hearing brakes noises from 6000 miles where as previous car brakes rotors were good till 70k miles. 2.Within 9000 miles, driver side door, A pillar, B pillar, rear seats, display panel has to be either insulated or replaced. I am not sure how this effects car value or vehicle integrity going forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517108April 14, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car slamming on breaks multiples times while in cruise control. No obstacles ahead and we could have been rear ended
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517092April 14, 2023
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 35 MPH the vehicle control display had frozen. The contact said she had no information on the display, the contact said that there was no warning light. The contact stated that when she had started the vehicle her husband's cell phone was synced to the vehicle computer systems and would not recognize her cell phone. The contact stated that when the control screen froze her husband's phone was still showing as linked to the computer system. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed and had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516986April 14, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Car while on Cruise Control on Freeways on road trips has suddenly braked over 22 times with no cars I front of me. It’s scary and almost causing accidents wirh cars behind me. I am taking car to tesla next week, but this issue has continued over and over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516401April 10, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car making sudden braking moves while on trip using cruise control. I tried several different lanes and actions but braking persisted and cruise control discontinued. No damage or injury. Tesla has known phantom braking problem braking. We were at risk to be rear ended. I will contact Tesla next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516019April 7, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2022 Tesla Model Y. The contact stated that the front passenger’s side seat was not sensing his wife seated in the seat due to her weight. The contact stated that his wife was 102 lbs. which was not recognized by the occupant detection system. The contact stated the front passenger air bag off warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side seat to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer but was unable to determine there was a failure. The vehicle was not repaired. The manufacturer had been informed of the failure and was informed the minimum weight was 100 lbs. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515474April 4, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I experience three incidents of phantom braking while on a recent trip. The car was on Autopilot (I do not have FSD), on an open road with zero cars in sight. Two were incidents where the car went from 69 MPH to 50 MPH for no reason. The third was even more severe when the car went to 30 MPH from 70 MPH. The incident was reported to Tesla and their response after diagnosing remotely is as follows: "There are no hardware issues with your car. At the times provided your vehicle detected another vehicle in the lane which was the source of the slow down. There are known limitations of Autopilot at this time. The performance of Autopilot will be improved over time. Currently, Autopilot may react more conservatively than a human driver in situations where it is thought an object may be entering your vehicle’s path. It is more desirable to have a false positive than a false negative.” I want to reiterate once again there were ZERO cars in sight when this happened. Dates for these events were on March 31, 2023 and April 1, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515308April 3, 2023
SEAT BELTS
Rear passenger middle seat buckle was defective- just replaced by Tesla. Seatbelt buckle was stuck and after unlatching, was unable to get it back in; there was a 4 year old in a booster seat at the time of incident. Left rear passenger seatbelt may have also unlatched by itself last week while front facing booster seat was strapped in using the seatbelt. Had to reinstall car seat with latch, despite child exceeding 40lb. limit for latch use (Diono 3XRT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515221April 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
Here's front and rear with audio of the Tesla failing to trigger a collision warning or assistance with passengers in the car during a Lyft ride. There should be a loud beep paired with some braking assistance but most of the time neither work or they work when they shouldn't. If my car actually got the miles range I paid for and actually charged as fast as they advertise I wouldn't be at home filling out these reports. Squeaky wheel gets the grease, so I squeak, squeak, squeak! https://drive.google.com/file/d/15Hvhf2eT8--XljxWKTaRqxqsqQYvdzp8/view?usp=share_link https://drive.google.com/file/d/13onkPVSEXT4OJxitVmckx5fRzT_yx17d/view?usp=share_link
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515217April 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
In a 1 minute clip I captured how the Tesla constantly misses collision warnings and/or assistance while all safety features are turned on because the car misses the first collision warning and then goes off early on the second scenario with the same car and driver in front of my passenger and I. It's dangerously inconsistent and this is the third passenger on Lyft this week this has happened to and the passenger verified as a witness to the event in each example without any sort of coercion. Without the LiDAR the Tesla makes constant mis-judgements it never should have been removed. Last night I traveled down 429 West and had the same issue with the car reducing to 0mph like it has been for several months but this time I didn't let the car slow down all the way before canceling and leaving Tesla a nice explanation in my best Forrest Gump impression soundtrack was playing. I said "Life is like Tesla FSD, you never know if your cars gonna stop on the highway". What's the point in the voice recording if the error isn't corrected? To make me FEEL like something is being done? Everyone in person and online keeps telling me to just sell the car. Well I would if I could afford to but now I'm stuck between paying my overpriced car bill or driving the overpriced car that keeps failing at its job and almost causing tons of accidents. Thank God I have a dashcam otherwise I bet Tesla would say I'm drunk or something to cover their own butts! Hate to break it to ya but I don't drink that's all just bad programming and sensors. You can see once again the person behind us has to switch lanes last second to avoid rear ending us. I wonder all day every day for the last year or so if anyone actually reads these countless reports I've filed or if they're just another corrupt official on the Elon Musk payroll lol. https://drive.google.com/file/d/18br6n1pK0x3sViSs-q8_aQDvj26n3JHO/view?usp=share_link https://drive.google.com/file/d/1NVhSTKwR6BaQ7gQV8Q6CjzYHpau2zvBs/view?usp=share_link
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514937April 1, 2023
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
My 2022 Tesla Model Y suddenly stopped on the road with a message on the screen saying “Pullover safely Vehicle Shutting Down”, but the car stopped immediately and would not move. Another error came up saying “Rear motor disabled”. The sudden stopping was very dangerous, and it could have been life threatening had it been on a highway. Luckily for us, I was just pulling the car back from our driveway, but more than half of my car was on the road when the car stopped suddenly with the error message. I can’t imagine what could have happened had I been on a highway with or without Auto Pilot. We are all very disturbed by this experience as the car just suddenly stopped. Tesla is not safe on the road with this problem. Battery was at 235miles left and the car is in great condition otherwise having driven only 8K miles. Car had to be towed to the service center, but next Tesla service appointment shows almost a month later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514887April 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The problem I will describe has been noted over several months, but I will focus on events observed today, March 31, 2023. I was driving from Salt Lake City to Reno, NV on Interstate 80. Weather conditions were partly cloudy, 40-55F, dry roads, light traffic. While driving at highway speeds of 70-80 Mph using the cars adaptive cruise, the car would repeatedly brake sharply and almost violently, causing me to hit the brake pedal to remove the vehicle from cruise for fear of being rearended. This generally occurred when there was no traffic in front of me, with perfectly clear roads, no debris or obstructions if any kind. The car also braked slightly during this drive, dropping speed maybe 10-15 mph before resuming. These abrupt and inexplicable braking incidents occurred so frequently, probably 20 times or so, that I stopped using cruise control for fear of an accident. This has not yet been reported to Tesla, and has not been investigated. However, I wanted to report this because I feel it is an extreme safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514825March 31, 2023
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70 MPH with the Autonomous Self Driving feature activated, while attempting to make a lane change, the vehicle was independently self-correcting back into the original driving lane. Additionally, while driving with Autonomous Self Driving feature activated, the vehicle experienced phantom braking and the vehicle stopped in the middle of the highway. The contact stated that there were no obstacles in front of the vehicle to cause the vehicle to experience the phantom braking. The contact also stated that the "Emergency Lane Departure Avoidance" failed to function correctly and would overcompensate when the vehicle made slight lane adjustments. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the Autonomous Self Driving and Emergency Lane Departure Avoidance features be deactivated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514707March 30, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
During my driving shift on Lyft my first ride was right next to me at the medical clinic when I accepted the ride but Lyft sent me 10 minutes away to park in the middle of a median facing a memorial for a car crash victim (while playing Stan by Eminem about a fan being killed in a car accident after no one gets his letters(On Tesla Radio which has been proven to be hackable and I have reported to NHTSA before)). She gives me directions; I accept the ride then drive 10 minutes back to where I accepted the ride in the first place. The gps location for Lyft is over a mile off, after a couple minutes of scanning parking lots for people I've never met I find them at the health clinic (Lyft had deleted her directions she sent me so I was going off memory from the phone call). We start talking and it turns out they are currently in a lawsuit against Lyft. On the way to their destination (which was also wrong by several miles and required their directions) the Husband and I start noticing really aggressive drivers around us then all of a sudden the car in front of us hit the brakes short notice and zero of the cars collision warnings and safety precautions worked because there is clearly no audible sound. I have the sounds enabled I also have since day 1 because that's why I bought this car, for safety. Luckily for me I said nothing until the passenger mentioned that they braked too hard, I did a good job reacting and they agree there was no collision warning once I explained to them that the Tesla is supposed to do that but it rarely works when it should and goes off all the time for overly dramatic reasons. It's like Elon himself hacked my car and made it a clown car as described by himself in his own tweets. Upon the riders request I have released the entire recording to them via cloud server for use only with my written consent. They will be forwarding it to their attorney who is currently representing them so I would think twice about using 'kid gloves' on Tesla now on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514533March 30, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I saw [XXX] on Twitter recommending a woman put her children or dogs inside his cars with overheat protection on however I have been recording and reporting this fatal error for several months and they have NOT corrected it. The car has overheat set at 100F I routinely screenshot the car reaching 130F (assuming the cars thermometer is even accurate) this is hot enough to kill basically ANY living thing. My baby, dead. Dog, dead. It was only 82F outside so I'm going to call BS on the 'tempered glass' that 'repels over 90% heat' the car is a fishbowl/greenhouse. So if my car doesn't kill me, my family and those around me 'Full Self Driving' it will kill your kids and pets while you run errands because you trusted a melomaniac. And if that doesn't kill you everyone who hates [XXX] and Tesla will routinely bully you on the road too because apparently there isn't a single person in ALL of the entire USA government who isn't a total puppy for [XXX]. Not to mention Tesla just awarded some hackers $350,000 and a new car for hacking a model 3's radio to take over the car when I've been reporting this exact exploit to NHTSA and FBI for months. Many times my car has played insulting music and not allowed me to change it, the car often driving with a mind of its own towards fatal crashes that would kill me if I didn't disengage every 2 minutes (that's being generous when not on a highway). "YOU [XXX] [XXX] I AINT [XXX] WITH YOU!" "IVE GOT A MILLION OTHER THINGS I'd RATHER [XXX] DO, THAN BE [XXX] WITH YOU; LITTLE [XXX]! I DON'T GIVE A [XXX]!" I have all this on video. Tesla harassed me when I reported it to them. The first photo is this month the second photo is in August last year. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514492March 29, 2023
BACK OVER PREVENTION
The contact owns a 2022 Tesla Model Y. The contact stated that the rearview camera would fail to turn on while reversing. The contact stated that the failure had been occurring intermittently. The contact stated while reversing, the failure reoccurred, causing the vehicle to crash into the rear of another vehicle. There were no injuries sustained. The contact was able to continue driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514106March 27, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Saturday, 3/4/2023, I stopped at a supercharger lot to charge my car during a trip. As I entered the lot, I noticed that the road conditions were poor, almost like a gravel road. To be cautious, I drove slowly towards the three empty parking spaces in the middle of the lot, intending to park in the middle spot. I noticed that the road conditions were even worse in front of the parking spot, but it looked wide and not too deep, so I didn't think it warranted serious concern. I carefully maneuvered the car around to prepare for backing up. I've been using the HOLD braking mode, which allows for one-pedal driving, for more than five months. Just as I lifted my foot off the accelerator, the car jerked forward from a small pothole. I still expected the car to come to a stop, as my foot wasn't touching the pedal. I made a comment to my passenger that I was puzzled why the car was still moving as I looked down at my foot far above the pedals. Suddenly, there was a really loud sound (like revving if I remember correctly) that I had never heard before, which surprised both me and my passenger. We exchanged a puzzled look just as the car suddenly jumped forward at full power and hit the car in front of us before I could do anything to stop it. I believe that this was a software issue related to overcompensation of losing traction control on both sides as the car came to a stop. It's important to note that I did not purchase Tesla's Full Self Driving and was not using any driving assistance features at the time of the accident. In addition, I believe you can request more data from Tesla. I do not have access to the camera recording of interior scene. Luckily, both me and my passenger as well as the two people in the front seats in the other vehicle (also same white Tesla Model Y) were not injured. I can't get Tesla insurance to even investigate the accident. After the accident, I noticed that the Tesla App reported that Automatic Emergency Brake is disabled (only occur)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514099March 27, 2023
VEHICLE SPEED CONTROL, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Repeated random breaking when in cruise control or auto steer. It is available for inspection upon request. Car abruptly stopped on busy road at 60 miles per hour more than once. Slows on expressway repeatedly, which can potentially cause loss of control or being hit from behind. Vehicle has not been inspected for this issue. There have been no warnings of the problem prior to the failure. This problem has happened the entire time I’ve owned the car, especially, but not only, when driving on freeways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513851March 26, 2023
UNKNOWN OR OTHER
Trunk hatch allows water ingress, soaking interior carpet and accumulating interior plastic components and draining down to the trunk hatch latch. It has been into Tesla service three times for the same issue and the issue persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513803March 26, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Same issue I've been reporting several months. This morning I downloaded yet another software update, got in my car, drove to Chick-fil-a on a Sunday because Tesla has not fixed this fatal braking bug on the highway for a non-existent round-a-bout so I use that for the car to navigate to. The car tries to get on the state road instead of the highway so I cancel and take over and drive onto the highway/expressway myself. After a couple miles the FSD finally takes over in a 70mph zone and reduces my speed to 45mph and stays at 45mph while passing several 70mph signs it clearly sees in its own 'Tesla vision' on the map in AR(Augmented reality). I cancel and speed back up to 70 before the next overpass where the car puts its hazards on, pulls into the slow lane, says it's executing a round-a-bout. Comes to a complete stop on the highway with hazards while in the travel lane, cars whipping past me on the driver side. Then the car starts yelling at me to grab the wheel which I've never let go of during this entire event so I shake the wheel vigorously left and right and the car does not process that I'm holding the wheel (This is so Tesla can commit fraud when they blame it on the driver and buy more time because NHTSA rules aren't up-to-date on software patches and NHTSA needs to just recall all FSD because Tesla has displayed inability to repair) THEN to add the cherry on top while the car is stopped on the highway, yelling at me to pay attention while I'm shaking the wheel; I press the door open button and my door opens into the fast lane; allowing the (inattentive driver) to unconsciously fall onto the highway in the fast lane at 0mph while not in drive. I have been reporting these vulnerabilities for months specifically the bluetooth radio vulnerability that was just proven in a hacking competition where Tesla awarded a new car and $350,000 for a vulnerability I was reporting 6 months before. https://drive.google.com/file/d/11KURZKFfS4axS21PqYd_urDZLcHTuOzP/view
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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