Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11560198December 14, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER, LANE DEPARTURE: WARNING
I was stopped at a light, and I as I continued my trip after the green. I had put the car in auto pilot. As I approached the curve there deer to my left that got my attention. The vehicle didn't follow the road, nor did it announce with any warnings, or lane assists that the vehicle was departing the lane. Impact was made into a broken guard rail. Guard Rail impaled the vehcile from the left side into the cabin impacting my left leg causing serious injuries.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11560056December 14, 2023
UNKNOWN OR OTHER
Front passenger safety restraint system fault
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559896December 13, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
"Phantom breaking" issue. When the vehicle is placed in cruise control the vehicle just randomly slams on the breaks; this typically happens when on the freeway/highway at speeds of 55 mph or greater. My wife and I have experienced this extremely dangerous issue from day 1 of taking possession of our Tesla over a year ago. I've reported it to Tesla and also spoken to the repair technicians that work on the Tesla vehicles. They're aware of the issue and haven't done anything to help or even offered to fix the issue. The technicians advised me that they are fully aware of the issue, and Tesla has no fix at this time. This is totally unacceptable and extremely dangerous. We've nearly gotten into a couple of major accidents because of this uncorrected issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559526December 11, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owned a 2022 Tesla Model Y. The contact stated while driving 60-70 MPH, she noticed a burning smell. There was no warning light illuminated. The contact then noticed sparks coming from the front passenger's side tire area. Another driver alerted the contact of an issue, and the contact immediately veered to the side of the road. The contact then noticed that the sparks coming from the front passenger's side tire area had become significant and had turned into flames. The front end of the vehicle caught on fire. The fire department extinguished the fire; however, a fire department report was not filed. There was no police report filed. The contact sustained minor bruises while exiting the vehicle. Additionally, the contact sustained an emotional trauma and intended to receive therapeutic assistance. The vehicle was towed to a tow lot. The insurance company then towed the vehicle to another tow lot, where it was totaled. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,028.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11558458December 4, 2023
STRUCTURE:BODY
Windshield of my car cracked spontaneously in two different occasions for no apparent reasons. First incident's occurred in June 2023 resulting in replacement of the windshield. Second incident occurred on December 4,2023 & vehicle is scheduled for replacement of the windshield. I thought the first event was due to rock hitting my car while driving on the highway but very likely it’s a spontaneous crack like the second.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558365December 4, 2023
ELECTRICAL SYSTEM
I had just parked in a spot 30 feet in front of my clinic building. My foot was not on the brake nor accelerator — the car had stopped and was parked. Tidied my hair and was grabbing my purse placed on the passenger seat, the car seemed to “surge” and suddenly ACCELLERATED QUICKLY straight toward the sliding glass doors toward my medical clinic building! I screamed, dropped everything and stepped as hard as I could on the brake. It stopped suddenly about 5 ft, onto the curb, in front of the doors. No damage (except for the scare!), so no reports. The AAA tow truck driver said he had seen this before in electric cars in his recent 3 months ( 4 out of 5 was Tesla; the other a Volkswagen), and that the black box can’t detect the surge because it’s electrical? Didn’t report it because no damage, no proof. Not looking for compensation, am not hurt (yet), but please look into this. I could’ve mowed down precious babies and children, mothers, doctors in my hospital pediatric clinic. I have heard 2 more incidents from a coworker and a family member (model 3 and S), so although my experts not recent, I cannot with clear conscience not report this. Please, please research this, lives are in your hand. Even if it is just one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557977December 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date: 12/1/2023 Time: Approximately 5:20 AM Location: Intersection of [XXX] and [XXX] Vehicle 1: Type: Tesla Model Y Mode: Full Self-Driving (FSD) Direction: Eastbound on XXX Avenue Speed: Approximately 30 MPH Vehicle 2: Type: Sedan (Make and Model Unknown) Direction: Southbound on XXXX Avenue, turning right Incident Description: While operating a Tesla Model Y in Full Self-Driving mode, I was traveling eastbound on XXX Avenue in Summit at around 30 MPH. The incident occurred at the intersection of XXX Avenue and XXX Avenue. At this intersection, the traffic light for XXX Avenue was flashing yellow, indicating caution, while the light for XXX Avenue was flashing red, signaling a stop requirement for vehicles on that road. As I approached the intersection, a sedan traveling southbound on XXX Avenue initiated a right turn onto XXX Avenue. Despite the flashing red light for the sedan's direction, the Tesla's FSD system, which was controlling the vehicle at the time, appeared to misinterpret the right-of-way. The Tesla continued at the same speed without reducing, shifting lanes, or showing any indication of yielding to the turning sedan. Recognizing the impending risk of collision, the sedan driver executed a sharp right turn, narrowly avoiding an accident but coming close to the curb in the process. Realizing the Tesla's FSD system was not responding appropriately to the traffic situation, I quickly disengaged the FSD mode and manually took control of the vehicle to avert a potential collision. Remarks: This incident highlights a concern regarding the current capabilities of the Full Self-Driving system in complex traffic scenarios, particularly at intersections with flashing traffic signals. It underscores the necessity for continuous driver attention and readiness to assume control, even when FSD is engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556896November 27, 2023
SEAT BELTS
Rear driver side seat belt won’t latch. Passenger cannot properly fasten seatbelt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556796November 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
I was driving south bound on hwy90 at about 78mph using navigate on autopilot. Without warning the car swerved into a left turn lane and then slammed on the brakes when the turn lane came to an end. This caused a number of personal belongings to be damaged. Thus happened as I was on my way home from a service center visit that stated the autopilot systems were all functioning correctly. Tesla was notified immediately a d has not responded to my complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555903November 19, 2023
VEHICLE SPEED CONTROL
On the highway I set my cruise control. It registers as the max speed on the tesla screen. Regularly the max speed changes very suddenly and the vehicle brakes. For my most recent trip drove on the highway and this happened 3 times. The max speed changed from 78 mph (the speed I set it at) to 40 mph. Another time it changed to 45 mph and a third time to 55 mph. Sometimes there are cars directly behind me when this happens. The sudden change in speed on a highway is very dangerous. I have also reported this to Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555855November 18, 2023
STEERING, SERVICE BRAKES, LANE DEPARTURE: ASSIST
I was driving at 64 mph utilizing the Adaptive Cruise Control and Autosteer (Beta). I was in the first of a two lane divided highway with no vehicles within 1000 feet in front of me and several cars passing me on my left. Fortunately, I had both hands on the wheel at the 10 and 2 positions and have good arm strength. Suddenly, abruptly and violently the car took over the steering and braking swerving to the left about a foot or so then applying the brakes hard while simultaneously turning the front wheels about 65 degrees to the right. I believe another vehicle without the Tesla's low center of gravity would surly have rolled over. I was now heading across the breakdown lane towards the guardrail. With great effort I took over control of the steering just 1-2 feet from the guardrail pulling hard left and pressing down on the accelerator (to release the brakes) causing a second roll over feeling. I then turned right to straighten the car out and continued down the highway in the same lane without contacting any objects. I felt the violent nature of the swerving in my lower back and left arm. The car did not want to release the steering to me. I have no evidence other than the experience of my wife and me. I was coming off a white concrete bridge deck with a slight left curve without any lane markings. At the moment of the incident the bridge deck was covered with a large area of black tar. I believe these two factors caused the car to go into some kind of avoidance maneuver. I also believe a lesser capable driver may have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555594November 17, 2023
STEERING, LANE DEPARTURE: ASSIST
I was driving my tesla model Y on the highway and suddenly the steering wheel turn 90 degrees and crash my driver side with the back of the car in the lane to the right. The night before the accident there was a system update for the car. no warning were made by the car
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11554928November 13, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On November 12, 2023, approximately 3PM, my family and I were traveling eastbound on Miramar Road, near Camino Santa Fe Road, San Diego, when we experienced an immediate and sudden braking of our vehicle (2022 Tesla, model Y), for no apparent reason. There were no warning lights or symptoms that would have exhibited any kind of problem with the vehicle. This sudden braking caused my wife, the driver, to panic and swerve. We were traveling at the posted road speed of about 50mph. Fortunately, there was no traffic and no other vehicles in the vicinity or there might have been an accident. We have not yet reported this incident to Tesla, the police, or anyone else. I am conducting my initial research. Coincidentally, my daughter just experienced a similar incident this morning in her 2017 Tesla, Model 3. She will file her own report. After hearing of the problem happening to my daughter I decided we need to file immediate reports and contact Tesla today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554313November 9, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated that while his wife was parking the vehicle, the brake pedal was depressed but the vehicle failed to stop as needed. The contact stated that the vehicle collided with a wall and was stopped by a curb. The air bags did not deploy. The vehicle was diagnosed by the manufacturer and the contact was informed that the accelerator had been depressed inadvertently; however, the contact was adamant that it was brake pedal that was depressed at the time of the failure. The vehicle was towed to a collision center. The vehicle was not repaired. The failure mileage was 10,444.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554107November 8, 2023
STEERING
Steering wheel locked and get error message ul_a020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553300November 2, 2023
STEERING
The contact owns a 2022 Tesla Model Y. The contact stated while driving 10 MPH, the steering wheel seized and the contact briefly lost control of the vehicle before the vehicle returned to normal functionality. Upon arriving to his destination and attempting to park the vehicle, the vehicle failed to shift into reverse. The contact also stated that while driving at an undisclosed speed, the vehicle briefly took control of the steering and jerked into the next lane before he was able to regain control of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552918October 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
When I drive a Tesla Model Y under Self-Driving mode at night inside YellowStone NP, there is another car on the opposite side with a high beam turned on, and just near that car there is a bison on the road, the Self-Driving computer fails to detect the bison in the beginning, and too late to do emergency break, the car hit the bison after passing that car. The bison died but driver is safe, the front right head light part and right repeater camera was missing. It's very hard to see the bison in the dark when the other car turns on the high beam, for both humans and cameras, the self-driving without radar or LiDAR is not able to detect the obstacle at the blind spot. I want to report this accident as a reference, the car's self-driving software helped me avoid serious injury. The Tesla FSD(Full Self-Driving or Autopilot) is great but I still hope there's more sensor such as radar or LIDAR can be added to the car for better night vision self-driving. The car deemed a total loss and there is a video from the front dash cam record how this accident happen.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552446October 29, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle started reversing from a parallel parking spot to get enough room in front to exit. Once vehicle reversed enough to exit the parking spot driver confirmed vehicle was switched to drive. Accelerator was pressed and vehicle moved backwards instead of forward. Street was flat and vehicle was stationary from when drive was selected and before accelerator was pressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552009October 26, 2023
UNKNOWN OR OTHER
Ever since I bought my car, the mat under the brakes and accelerator jams under them, I can get jammed and prevents me from operating them. I had a Lexus and that car was recalled because of car mat jamming problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552006October 26, 2023
VISIBILITY/WIPER
Since I have been driving my car, automatic wipers always worked. On Saturday, they refused to work. I could not see while driving. I called Tesla, and they say they know this is a problem but cannot tell me when it will be fixed. I was told lots of other people have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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