Tesla Model S Complaints (2024)

38 consumer complaints on file.

#11623035October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623027October 31, 2024
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623026October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623024October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623023October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623022October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Oct 5th - blinker is on turning into driveway at 1mph and got the alarms / wheel jerking I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623020October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023. Oct 9th - 3:48pm blinker on turning into supercharger on geary blvd Oct 4:09pm changing lanes with blinker on, 4:10pm left turn at intersection with blinker on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623019October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Oct 25 3:15pm blinker is on for right turn but vehicle jerks wheel left forcing me straight and sounds alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623018October 31, 2024
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
Oct 31 9:48am my blinker on taking on ramp to highway and it jerks wheel forcing me straight I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623017October 31, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Oct 31 4:03pm blinker on turning into gus’ parking garage off noriega I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616484September 25, 2024
STEERING, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612498September 4, 2024
SUSPENSION
-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly, potentially wobbling, and ultimately leading to a failure resulting in a potential impact with another object/vehicle. -Tesla Dealership acknowledged that the vibration concern is coming from the CV half shafts but did not have a solution and described the condition as a known issue that is just "inherent to high performance vehicles." In the past, TSBs were posted guiding users to lower the vehicle to reduce the misalignment, but it ultimately did not solve the problem. However, the TSB highlights/indicates that Tesla is aware of CV misalignment, which causes vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605696July 31, 2024
STEERING
Problem: turn signal based on buttons on the wheel (Tesla removed the stalks) After three months of ownership, I still can't signal in case of emergency, when a fast lane change is required, or when exiting from parking with the wheel turned. Issues: 1. I Can't find the buttons when the wheel is turned (buttons rotate with the wheel) 2. The buttons are located below the hand and not above it, so I need to search for them. I practically need to take my eyes off the road to find the buttons because they have no unique touch and feel. It does not work for emergencies and fast lane changes. 3. The pressure required is not unified. Extreme pressure is required toward the edges of the button and other is no feeling where the edges are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596842June 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My Tesla was parked unlocked in my garage. I came out to drive it and all the doors were locked and would not open with my key card. It also would not unlock with my cell phone app. Tesla customer service also could not remotely unlock it. The vehicle had to be towed to a Tesla Service Center where they forced open the window to gain access. They stated the car needed a new control panel. I have read where Teslas have locked up with children in the car and parent could not gain access to the car. These situations need to be looked into since the Teslas locking up are not isolated incidences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591841May 31, 2024
VISIBILITY/WIPER
Windshield with distortions causing driving distractions and headaches. I am on my third windshield with the same problem. This seems to be a widespread issue in reviewing online forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590545May 24, 2024
STEERING, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
I have lane departure, avoidance in lane departure assist both turned off in the settings. Despite this, The alarms are constantly going off (Even when I am not departing a lane). It even overrides my steering inputs incorrectly! 8:28am 5/24/2024 for example, I am pulling into my garage and it’s yanking the steering wheel trying to crash me into the wall. I immediately verified the settings are all still turned off. I have an open service ticket with Tesla where I am supplying them dates and times every time it happens and no one is responding. Previously had them replaced the whole vehicle (lemon law), and it still happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589894May 21, 2024
UNKNOWN OR OTHER
Car lacks a turn signal stalk. The turn signal buttons on the steering wheel move with the wheel, making it almost impossible to figure out where to press when the wheel is turned, without taking your eyes off the road. It's not a good idea to take your eyes off the road while turning. This makes signalling while exiting a round-a-bout essentially impossible. In addition, even when going straight, it is easy to press the wrong button & signal left when you intend to turn right and vice versa, unless you look at the buttons. I don't think it is a good idea to keep looking away from the road for this purpose. I thought I'd get used to this & be able to operate them easily after a few thousand miles. So far, after 2,000 miles I still press the wrong button occasionally. This is not safe. This is a distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587563May 7, 2024
VISIBILITY/WIPER
My new car has severe distortion of the windshield and the tailgate glass which could make driving the car unsafe by distorting the lane markings, cars and streets, and/or by inducing dizziness. I took the car to Tesla service and was told that the issue is within specifications and that all other similar Teslas have the same glass issue and replacing the glass would not help the issue. It seems that the glass supplier that Tesla is using has a poor manufacturing quality. The company does not seem to care. I hope you can investigate the issue and request that Tesla address the defective glass with the current supplier or switch to a better quality supplier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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